Zen Touch, USB Connection Probl

Ok, i just purchased my Touch today and just fooling around with it,, it seems great, until...... i tried to connect it to my computer.
I first installed the CD and then rebooted, after that i plugged it in and all i get now is a "unknown device" listed. I clicked on it and then tired to update the driver with the CD still in the dri've but it wouldn't find what i need.
Is there a driver that i need? All i can see that comes with the cd is the Nomad Explorer and some manuals.
As for the install section i didn't install the Media Source as i have a Audigy 4 Pro, so i have Media Source installed already. But even opening MS nothing happens.
Any ideas? lol,, i love spending 500 bucks and having to spend 2 days trouble shooting to make it work.

Ok i installed it and it still didn't work... So uninstalled everything and then reinstalled it all allowing Media Source to install.
The error message that comes up is this:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Then it gives my USB Root Hub (6 ports)
and on one port it has UNKNOWN DEVICE. If i click on that device i can get to the point where i can install drivers but where would i find these drivers? The only Driver folder on the CD has .exe files not .inf ?
This is annoying and confusing.

Similar Messages

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    Connect your player up to the power source, as if you were going to charge it. Make sure it is turned off! There's a wee hole on the side of the player, near the 'random' button. Push a paper clip down that and hold the 'play button until the screen wakes up. You should now be in recovery mode. Now scroll down to 'clean up' and there you have it! It doesn't take too long. When you connect it up to the computer next, it should update the library information- just click on my computer when it's back to normal and you *should* be ok...

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    Samsonite
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    LisaMessage Edited by lisamclisa on 03-24-200605:4 PM

    Ouch, very unfortunate timing for a PC crash/freeze.
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