Zen Touch USB Prob

my player recently showed 'Firmware problem' so i had to go to recovery mode and reinstall firmware, and also format the hard disk.
The problem i have is that when i plug the player into the USB slot, it comes up with a message that says 'Hi-Speed usb device plugged into non hi-speed usb port' or something similar. then i click on the message like it says, and it shows me a diagram of my usb controller branching off into each individual port. the creative zen bit has a yellow symbol with an exclamation mark which usually shows when there is a problem with the connection
the bottom line is, windows is not communicating with the player at all, even though i have gone through the CD installation twice. This was a problem for me when i got the player, but i got it working after a while, can't remember how...
anyone got any ideas how to solve this?

Hi
Not sure if its of any use but have you checked the version level for your Zen Touch, it may have been updated and so you will need to download new drivers and Software to mange your Zen.

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Problem with my Zen touch USB connection. Help need

Hey, I have a problem, my usb connection is damaged so I can't send songs to my ZEN TOUCH anymore...can I do something with it's? /warranty are not working/Message Edited by Jason-CL on 06-09-2006 0:4 AM

Gvido_,
Have you try using another USB cable to test just in case it's not a problem with the USB connector.
Jason

Zen Touch button prob

The buttons on my Zen aren't working when I press them, the odd thing is the touchpad and the on/off button work fine its just the others/main ones that stuff up

Try reset first:
Insert a paper clip into the Reset hole on the lower left side of the player. If that doesn't work go to rescue/recovery mode:
Creative Zen Firewire / USB 2.0 / Zen NX / Zen Xtra / Zen Touch
Ensure that the Jukebox Zen is turned off.
Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.
Remove the paper clip from the Reset hole.
The Jukebox Zen will enter the Recovery (Rescue) Mode (release the play/pause button) and the following options will be displayed:
).Clean Up (Performs a disk scan on the players harddisk)
2).Format All (Formats the players harddisk - Note: all contents will be lost)
3).Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)
4).Reboot (Reboots the device).

Zen Touch connection prob

my XP pc say that my zen touch player is not connected but i have it connected through the USB. it was working before but it froze and i have to update the firmware but i cant until its connected. please help. thanx.

ya i can connect the player but my pc doesnt even recognize it. it always says its not connected. i've tried reinstalling all the drivers and using different USB ports but nothings worked so far.

Creative Zen Touch connection prob

Hi, I've had my zen for a few months and it's great. But I reformatted my computer last week, and I've been trying to load music on to my zen. I can install the software just fine, restart, ready to go, but I connect my zen to the computer via the usb cable, and my computer becomes very choppy, I can't access Task Messenger, and I have to reboot every time.
Has anyon else had this problem? Or am I doing something stupid and not realizing it's
Any help is appreciated

Alright, I went through and installed every update for my Zen Touch from that website. Drivers and software all updated fine, went to update my firmware, after restarting, plugged in the Zen, Same thing happened. Computer started chugging along as if something was eating the cpu. Well, I managed to get the Task Manager open before the slowdown began, and a process called winlogon, which I'm assuming is part of windows, as it's always been in task manager, was using 99% cpu. Now, I've NEVER seen this program do anything, let alone eat every ounce of my processors power.
Does anyone knoww hat is going on here? I'm going to call tech support tomorrow and see if they can help me, but I"m not sure how much good that will do.

Creative Zen Touch USB M

I have a Xbox 360, and i am told (via the manual, on-line manuals, and various other publications) that my music can be streamed from the player. However, it tells me that i need it to be in USB mode and the life of me i dont know how to do that.
I have it connected up as advised (the same way that it would be connected on a PC). Anybody give me any advice on the matter?
Many Thanks.

To use a player on the Xbox 360, it needs to be either a USB mode device (like a flash player, that works like an external dri've), or an MTP device. The Zen Touch does not work as an external USB dri've, so you would have to update it to an MTP firmware instead. This firmware is available on the downloads page, but read the details fully, as this will alter the firmware on the device, format the contents, and the process is not reversible.
Cat

Creative zen touch Major prob

I tried allof this ----->Creative Zen Firewire / USB 2.0 / Zen NX / Zen Xtra / Zen Touch
Ensure that the Jukebox Zen is turned off. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen. Remove the paper clip from the Reset hole. The Jukebox Zen will enter the Recovery (Rescue) Mode (release the play/pause button) and the following options will be displayed:
).Clean Up (Performs a disk scan on the players harddisk)
2).Format All (Formats the players harddisk - Note: all contents will be lost)
3).Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)
4).Reboot (Reboots the device).
and it did not work,
the problem happened when i was playing music, i then paused it and turned it off, and it froze on the ( shutting down ... ) screen
and cant get it from that, this happened with my zen extra lots of times, and my mates zen touch..........
i've spent 300 euro on this and this has happened before, so it be really good if you can help me?

it wont work any of the steps, i tried holding the pause/play button and then inserting a clip and it wont work

just stays on the Shutting down ... screen

i've had one of these before and it didn't work, im a jinx with electrical equipment , jk

but with zen touch is the battery able to be lifted out? it says warranty void if i open something up, not sure which, so i haven't tried anything
could the re set switch be damaged?

Creative Zen Touch USB Docking Probl

Hi and thanks for looking:
I was trying to dock my Creative Zen Touch a few minutes ago, the way I usually do:
. I have Creative MediaSOurce open
2. I plug the USB cable into the Zen
3. It's docked.
But that didn't work. The "DOCKED" screen came up on my Zen for about 2-3 seconds, then went away and went back to Now Playing. Now, this sometimes happens, but if I reset the MediaSource software and plug it in again, it is usually all set, but no. I've tried over 20 times, with different USB cables too, but I just can't get anything to dock. I'm going to try on another computer and if I can get it to work, I'm planning on backing up everything I have on it. I don't want to reset my 3000 songs that are on my Zen, so if anyone has any solution to this problem, I could really use some help. Thanks!!

well with my micro, logging off other users and removing other background programs, real player etc.. sometimes seemed to help. try restarting your system.
I believe that recently rolling back from WMP affects the vision

Re: Zen Touch USB Rechar

Is there any way to prevent the Zen Touch to wake up when an explorer window is opened (or Windows Media Player). This pretty much prevents it from going into recharge mode through USB, and can be quite annoying if you happen to be playing music from it (as the player will stop).

The basic reproduction steps are as follow:
- I have the player switched off
- I plug the USB cable to it and the player then turns on automatically and goes into docked mode
- I cannot switch off the device while in docked mode, nor can I eject it from anywhere.
- Net result is that I can't recharge it.
Sometimes when I plug it in, it doesn't go into docked mode (probably when I don't have any explorer window acti've or something), in which case I can power it down, but then opening any explorer window will bring it back on.
It would be nice to hear a detailed walkthrough on how to make it recharge without always waking up and going into docked mode because of any activity on the computer

Zen Touch USB Rechar

Is the Zen Touch suppposed to be able to recharge itself through USB? It doesn't seem to do it for me.

Samsonite
For USB charging on the Zen Touch, it does not require the driver to be installed on the computer. Just ensure that the player is turn off physically when connected to the computer.
Jason

Zen Touch Touchpad Prob

Anyone else experience a problem where the touchpad stops working for any amount of time. For no reason it stops working, either when i first turn it on, or while im using it. It wont scroll, it won't detect my touch... however the buttons still seem to work like I can go back to the menu screen. Is this a common problem, I dont like it very much and am pretty sure I'm gonna have to exchange it.

Hello everyone... I purchased my Zen Touch 40GB on 2/3/2004. For the past fi've months, I've never had a problem with the device, not even a need to reset, until today. The touchpad no longer works. It only functions sporadically despite resets, clean-ups, and a reinstall of the firmware. It's doing the same thing cited by the OP. Does anyone know of a fix for this. If I had to return it to creative, any ideas what it would cost to repair? I hear they give you a refurb back. I have 9002 tracks on my player and would hate to lose them. Any help would be appreciated. Thanks.

Zen Touch display prob

It's not a big deal, but having just received a replacement Zen Touch after my last one froze, there's a display problem which is annoying me...
Whenever I open a "window" within the screen (for instance, the volume control, or the window that opens when you click on a band name - "Play / View Albums / View tracks" etc), the vertical bars at either edge continue outside the "window" and on to the top and bottom of the screen.
Should I be worried, or do I just have to learn to love it's

Problem has been solved with a simple reset
I switched off the Zen
Then pressed the play/pause button and inserted a paperclip into the reset hole
Then removed the clip and released the play/pause button
Interestingly enough I didn't get prompted to format the phone or anything else, but it has cleared the problem.
Weird I think - but seems to have worked.
I had downloaded the latest OS/Firmware incase I needed to format and wipe the whole thing, but it wasn't needed.
Thanks for the responses though.
Cheers.

Zen Touch pausing prob

Hi all,
I have a Zen Touch, bought in November, with the latest firmware upgrade. The problem I've been having recently is while playing songs they suddenly pause for a second or so then start again. Sometimes other songs start playing in the middle of a song, then it goes back to the one shown on the screen. Any ideas how I can fix this?
Thanks!

Do a disk clean up from the rescue mode. It takes a couple of minutes and it rebuilds the library.

Zen touch connecting prob

I bought the zen touch yesterday and since then I have not succesfully been able to dock it to my computer. I followed all the instructions and have uninstalled/reinstalled several times. In device manager it says that the zen touch is working properly, but whenever I open nomad explorer the device blinks "docked" a couple times then goes back to the menu screen. I was wondering if anyone could help me?
Thanks

I wouldn't recommend installing software *after* the Zen is attached, this can cause other problems with the driver not being found by the player.
I would recommend to the original poster that you make sure you get the latest drivers, firmware, and MediaSource from Nomadworld.com downloads. Install this with the Zen *not* connected, then when all is done and the PC is rebooted connect the Zen.
If you're still having problems there's lots of advice here in the Zen FAQ at Nomadness.net.

Zen Touch freeze prob

Today, my Zen Touch decided to stop responding...to anything. When I power it up, it goes to the last song I had played, but it doesn't respond to any buttons at all. I can't even turn the unit off until it idles for 5 min and shuts off itself. The player however does respond to Media Source and I can add and remove music to it. I tried running rescue mode but to no avail because nothing shows up on the screen. I had the player for a little more than a week now and I never dropped it or anything like that. Any suggestions?

Ok, I made it into the recovery console, but I erased the firmware =$
How do reinstall new firmware? Creative has zero firmware updates for the zen touch, not even the original firmware is listed there. Now I can't use my player at all! HELP!

Zen Touch USB Prob

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