Zen Touch/Vista/MediaSou

I've been searching online and looking through some threads here. Can somebody please confirm for me?
My PC came with Vista/Media Player and it won't recognise my player.
Is it true that I don't have the option of rolling back to MP0 to try to fix this?
Do I have any other options?
I came across one solution online that suggested upgrading to a newer MediaSource. I downloaded it but when I go to install it tells me "Setup is unable to detect a supported product on your system".
Can anybody help?
Thanks.

No, you can't rollback WMP on Vista. The Touch will work with WMP if you have the firmware version 2..0. However if you need to update the firmware you will have to do the update on a XP computer that has WMP0 without the WMP runtime.Since the player was not recognized you probably have firmware version? .0.03. Do you want to sync the player with WMP or would you be happy with Drag & Drop?
If you would be happy with drag & drop & the player has the firmware version .0.03. then you will need to install the driver & the Nomad Explorer using the Compatabilty Wizard on the Vista computer to install those files.
To find those items go to Support Downloads>Mp3 players>at the bottom of page "If you dont see your player click here"> Manually find you player Zen >Zen Touch>Next. Then bottom left of page Choose Xp to get all the apps for that O.S. download the driver it will be the first one & the Nomad Explorer. I would have posted the links but for some unknown reason I can't get to the downloads page (page times out)You may want to read thru this thread here? http://forums.creative.com/creativel...scending&page=

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