Zen Touch, WMA V

I can see the Touch plays WAV, MP3 and WMA files. From experience, I also know it plays various bitrate files of WMA. Can it play WMA VBR? I can't find technical specs on the player to find out not just what format it plays but what varieties of each format. Thanks.

See if Running a Clean up in Rescue mode will fix the freezing. Torstein. Please help me with my post: A Petition to ask Creative to update the firmware of the Zen Touch to Include EAX capabilities.

Similar Messages

Zen Touch - WMA Backward Button Prob

I have realized that with WMA songs my Zen Touch crashes when I press the back button to relisten a song. In WMA DRM Songs protected It happen every time, in WMA normal songs some time, but not always.
There is any way to resolve this problem that was not format the player? Is mine or I have to way some firmware upgrade to resolve this problem?

>> i have this problem with tracks purchased through MSN music in WMP0. firmware .0..3 doesnt fix it.
Thank you for your information, I'm in the same situation. I'll hope that in a future a new release of the firmware resolve it. But on my hand I have only about 30 songs that probably I'll burn to a CD and re-rip with MP3 format.

USB 1.1 & Protected WMA on Zen Touch quest

Im thinkin about getting a Zen Touch and i have a couple of questions.
The first im sure i can get an easy yes to, does zen touch support usb .
The second however, is a question that i often find avoided on sites and put in fine print.
Many companies advertise supporting WMA format, but not the protected WMA format that music stores such as Musicmatch sell.
My question obviously, is does the Zen Touch player support protected WMA files that i download from Musicmatch?
Thanks
p.s. Does the Zen Touch have a "shuffle" feature like on the iPod that shuffles all the music or just the music on your playlist?Message Edited by JKORCA on 03-08-2005 0:39 PM

'Yes' to all three questions:
USB . compatible - yes.
Can play WMA protected DRM - fairly certain it does, but I've never used it myself - anyone want to confirm?
Shuffle all - yes - there's a button the front labelled 'random' which shuffles all the tracks on the player.

Some WMA/DRM files won't sync after firmware upgrade on Zen Touch

I downloaded an eaudio book from my library, which grants a 2 day license. Prior to upgrading the firmware (to the latest available) on my Zen Touch, I was able to upload this book and play it while walking, etc.
At the same time, I was able to upload several other books I had downloaded and licensed. All are WMA/DRM.
After upgrading the firmware, I was able to resync some of the books I'd downloaded to my Zen Touch. Several, however, yield error messages--no matter how I try to upload them (WMP, Creative MediaSource, Zen Touch Media Explorer). All refuse to let me upload.
These books previously uploaded/played just fine. Note: they still play fine using WMP and Creative's software. But, it's a bit difficult to lug my desktop around when walking/running through the woods.
Any idea what the problem might be? All MediaSource says is:
<IMG src="http://herb.thetysons.org/images/CMC-error.jpg">
WMP0 tells me that "an unknown error" has occurred. Neither event is significant to make it to the system's application event log.
Any ideas on why these files--which could be tranferred before--can't be transferred now? The licenses are still valid, and the file format is identical to those that transferred without incident.

OK, my update. After reading the recent responses (thanks!), I performed the following experiments.
1) Reverted to the original v2.0 via factory restore, relinked to the Mac. ATV immediately copied over my entire library (one movie, lots of music) from the Mac, because I have iTunes checked marked for Automatic Sync ("iTunes automatically chooses the audio and video to sync, etc.").
*I consider this to be normal and expected behaviour.*
2) Downloaded and installed the 2.1 update (again...). After reboot the ATV was still on my network and still linked to my Mac. However there was no longer any media content on the ATV (as before).
*I do not consider this to be normal, expected behaviour. Nor, for that matter, is wiping user content acceptable.*
3) Cancelled and relinked ATV to Mac. As soon as the linking code was entered, automatic sync started. Only the one movie was copied, but no music.
*I do not consider this to be normal, expected behaviour.*
4) When that sync was completed I went and checked all the songs in one album in iTunes as a quick test, then sync'd again. That song was promptly copied to the ATV.
Progress!
5) Checked all songs, initiated a new sync and they're being copied as I write.
Success!
So v2.1 requires music to be manually selected in iTunes in order for automatic sync to work. Anyone not spot a contradiction in terms? Furthermore that was certainly not the case in software versions prior to 2.1, nor was this change communicated in any way I'm aware of to the user.
My conclusion is that this is either a bug, or else sheer thoughtlessness on Apple's part.
But my sincere thanks to those who've helped me to restore proper function to the ATV (well, fingers crossed), a device that I've become very fond of.
Neil

A post, Zen Touch Owners might consider and an Open Letter to Creative. L

Creative needs to take some COORPERATE PRIDE as regards one of their products, that until recently was the FLAG SHIP of their hard-dri've based line of D.A.P. s,
By using the Napster-To-Go Subscription Service, I spent the better part of last weekend loading up my Touch 40 GB player with reams of music. At about the 9 GB point on the hard dri've, the seek head would no longer write to the platters and after a time out, stopped with a subsequent TRANSFER ERROR coming up.
Bummer.
OK.
I phoned Creative, got an RMA number and shipped it off for a hard-dri've replacement at the least, a totally new unit sent promptly back at the best.
Being bummed out that I probably wouldn?t see a new TOUCH 40 GB returned to me for the most part of two weeks to a month (by some of the reports via this thread), and being that I wanted a FLASH DRIVE so I could use a D.A.P. in places where intelligence dictated that a hard-dri've based player is going to experience hard-dri've shock/abuse (like being on your bicycle, jogging, cross-country skiing, etc?.all forms of outdoor activity) so?being that I did not now have my TOUCH to listen to (I am a music-aholic) I went out on Saturday and purchased an IRIVER T0 GB flash player.
Being this is a Creative board, I won?t go into a RAVE on how good and feature packed this D.A.P. is. Just suffice to say that if you would like a D.A.P. for when being acti've, or as a back-up to the TOUCH 40/20, THIS IS THE PLAYER TO CONSIDER.
Now, amongst features heaped upon features this player has, never mind the FANTASTIC sonic output it puts out in sound fidelity and reams of non-distorted volume (I use a set of BOSE TRI-PORTS that need a setting of 8 on the Zen Touch, but with the Iri'ver T0, I am right now (as I type) listening to Gloria Estefan?s CONGA at a volume setting of 2 out of a possible 30!!!! It is just that good!
Now, what is this post doing on a Creative Forum board?
The answer lays in the next few sentences/thoughts?.
Amongst 2 EQUALIZATION presets, that ALL so differently shape the sound wave (they again, are THAT good, including SRS (WOW) is a CUSTOM EQUALIZATION pad that covers the following frequency ranges:
50K /200K/ K/ 3K/ 4K/ (adjustable from ?0/+0
It was in using this EQUALIZATION PAD, that is was so totally demonstrated to myself how truly abused we are as Creative Ltd. Customers having all of us, purchased a Zen Touch D.A.P. from this company. I paid $300.00 dollars for my Zen Touch 40 GB and it was deli'vered to me straight out of the package with a DEFECTIVE Custom Equalization feature, that is made defecti've by inferiorly produced Creative code in their Zen Touch Firmware, the very ?heart? of the product, driving and deli'vering all the features(?) on the Zen TOUCH 20/40 GB.
It is one thing to release defecti've code, if the defect was not caught by (hopefully) Creative upon the launch of the product, but with ENOUGH paying customers having made this defect well known and so WELL DOCUMENTED back to Creative Ltd. and in the many MONTHS since the defect was found in the FIRMWARE that dri'ves the TOUCH, and yet, and UNBELIEVABLY so, the defect yet remains (if in fact now even more profound!) in their latest version of the Zen TOUCH firmware!!!
Ladies and Gentlemen, who are now reading this post, ------by having had the extreme PLEASURE in owning a D.A.P. (newly acquired Iri'ver T0) with all features advertised upon the package ***WORKING***, right out of that package, let alone with such amazing performance deli'very, I now declare that I will wait a reasonable (not months any more, BUT ONLY A FEW WEEKS FROM THIS POST DATE) period of time to elapse before I see a FIRMWARE release and/or patch from this company, Creative Ltd., to ***FINALLY*** address this broken Custom Equalization feature ?offered? within the Zen Touch firmware.
Now in having custom set the ranges of frequencies in the Iri'ver T0 to JUST how I like my music----I have to tell you Folks----IT DOES make a TREMENDOUS difference to the sound and your PERSONAL expectations of it!
A Custom Equalization feature is THAT important to have on a sonic device, let alone a fully WORKING ONE, bug free!
To Creative:----a personal comment:
 I have been a loyal customer of yours from the mid 90?s by having purchased EXCLUSIVELY from you, my sound cards, as well as your line of VIDEO CARDS. I have been a most faithful repeat customer having never seen to date your company so delaying/ignoring the defecti've broken issues from one of your FLAG SHIP sonic products.
I spent $79.00 (far below the asking price of your Zen Touch product line) last Saturday on an Iri'ver T0 GB flash player that (with obvious pride of manufacture from Iri'ver Ltd.) works as advertised, works with the present FIRMWARE installed in the device at the TIME OF PURCHASE and PRODUCT RELEASE, and has earned my respect in putting out such a feature-rich product and with obviously, such Cooperate Pride.
Creative Ltd, if you do not put human resources immediately on releasing a patch that brings the Zen Touch FIRMWARE to a bug-free condition that it should have been when having been released with the product launch, I will consider no longer you as the stalwart CREATIVE company of old, that once DID HAVE SUCH COOPERATE PRIDE in any and all models of hardware they produced or sent out with their name upon it.
I will no longer purchase from your company, fearing that as I hold the product in my hands at the store, the features that I am there to purchase will NOT be deli'vered ?out of the box? due to inferior workmanship in materials, in SOFTWARE CODING, and a lack of Quality Control that dictates nothing leaves the plant until the Chief Technology Officer and his staff can sign off on that product?s quality and being fit for release to the Consumer and potential Customer.
I hope that the Moderator of this forum sends this post to whomever it will have cause to see the crippled firmware inside the Touch finally be brought up to quality standards that was the mandate of the Creative Ltd. of past years.
If this post has to reach the desk of the C.E.O of CREATIVE Ltd., then let it be sent there!
Creative Ltd, you are losing Customers hand-over-fist that won?t bother to sit down and type out/compose this letter/post, but will merely resolve to NEVER AGAIN look at, let alone buy one of your present, or future products. Nobody likes to have a ?broken and crippled? product---RIGHT OUT OF THE PACKAGE! Nobody should have to experience that when hard-earned money is being exchanged for it!
A present Creative Ltd. financial supporter,
(Sesquash)
Michigan, U.S.A.


I wrote the following e-mail to Creative Support today. If they can't respond to a polite, reasoned e-mail like this then I will never buy another Creative product again!
I will post again when Creative respond to me, with a bit (well, more than a bit, more like a billion tonnes) of luck they will be able to say whether they even PLAN to fix the Custom EQ problem.
All the best, everyone.
<E-mail>
Dear Support,
I recently (0-Nov-05) purchased a Creative Zen Touch 40GB mp3 player, and I am generally very happy with it. The battery life is great, and I was happy with the quality of design and build compared to the (relati'vely) affordable purchase price.
However, my query/complaint concerns the new firmware release for the Zen Touch, version 2.0.05 (MTP support for Zen Touch). I have uploaded the new firmware to my Zen Touch (and also the relevant updates for the Creative software: Media Organiser, Zen Touch Explorer etc), and have experienced no problems in loading this new firmware to my player or my computer.
Generally, I have no problems with the performance of the new firmware: my files transfer easily and quickly between my mp3 player and my computer, and (using Windows XP SP2, and WMPv0) I have experience no compatibility issues, as one would hope.
However, I do take issue with the Custom EQ bug that the new firmware accentuates on the Zen Touch. I am sure that Support has doubtless been contacted by other people regarding this problem, but to summarise, with version 2.0.05 of the firmware installed, usage of the Custom EQ function on the Zen Touch severely impaires the volume of the player, and consequently the enjoyment of myself, the customer.
I would like to ask Support whether Creative plans a 'fix' firmware update to eliminate this bug in the firmware in the near future? I am not concerned with any new features to the player with a future firware 'fix' release (although they would not be unwelcome!), since Creative did not promise any such features in the first place. However, I feel that since Creative advertised the Zen Touch as having a customisable graphic equaliser - from Creative's own press release: "Supporting both WMA and MP3 formats, the Zen Touch deli'vers crystal-clear audio, thanks to a signal to noise ratio of 98dB, which can be customised using the built-in, four-band graphic equalizer with eight equalization presets." - a firmware update should not render an advertised feature of the product effecti'vely useless.
Please could Support acknowledge the disappointment I feel with this fairly fundamental flaw to an official product upgrade, and provide assurances (or take measures to seek assurances from whoever makes decisions upon such issues) that a firmware 'fix' update will be released in the near future?
I end by saying that I have only ever bought Creative mp3 players, and to date I have been happy with the products I have purchased, but if basic product flaws such as the Custom EQ being 'broken' by official firmware updates are allowed to go unaddressed (especially with the fact that this has doubtless come to Creative's attention through Support/the official discussion forums etc) then Creative may lose customers like myself in the future to rival companies.
Thanks for your time, and I await your reply.
Kind regards,
Lawrie Ward
</E-mail>

Several questions - new to Creative Zen Touch - please help (ripping/accessori

Hi, I just ordered my new Zen Touch 20gb online last night with a set of Sony earbuds (MDR-EX5LP). I'm pretty excited, get it this Friday.
I just had a few questions in advance:
A) Which programs are best for ripping, allow you to adjust the quality of the songs, and won't cause problems when burnt cds are ripped (saw a thread earlier that complained of bad quality when burnt cds were ripped to MP3 that worried me)?
B) What different types of cables/accessories would you recommend for wiring the Creative up to a stereo? On CNet.com and various other sites, they talk about how the Creative sounds great through speakers, and I'm really excited to hook that up, but I don't know A) Which cable to buy that will work well with the Creative/have good sound quality, B) Where to plug it in - headphone jack? (no analog Line Out, right?)
C) Has anyone had any experience with the remote? Is it pretty durable? I'm not going to plop down 50 plus shipping and handling, wait 2-3 weeks for the backorder, only to have it fall to bits in a few weeks.
Thanks SO much! I appreciate any and all help. I'm new to Creative/Mp3 players as a whole, so forgive any ignorance/mistakes.

I have used WMP0 exclusi'vely for ripping CDs. I rip WMAs at 28kbps, though you may want to go up to 92kbps if you can hear the difference (some people recommed ripping a song at both and deciding which is best). I sync all my CDs with WMP0 too, and have had no issues. One thing to caution you is to make sure your ID3 tags are correct before you sync up. What I mean by this is to make sure the album name, track titles, and artist names are to your liking. 90% it is not an issue, but sometimes, the titles have extra characters you may not wish to have. If you have more than one artist listed on a track, only the first one is loaded. So if you have, say: "EmmyLou Harris; Buddy Miller", the track is stored under artist Emmylou Harris only.</LI>
Belkin sells this Dell DJ base that the ZT will fit into (there is another thread on that here). That seems like a nice option. You do go out of your headphone jack. Any chord that has the headphone jack on one end, and stereo RCA (red, white) jacks on the other end will do.</LI>
See other threads about the FM remote. I read some concerns about their durability, but read for yourself and decide.</LI>

Zen Touch 40 GB: problems transferring music files and playli

Hi,
Creative Zen Touch 40 GB, one year old<
[color="#330000">PlaysForSure Firmware 2..0<
Creative MediaSource Organizer 5.0.38<
Creative?Sync Manager 5.0.9.0<
Windows XP Service Pack 2<
527?music (.wma) files on the player; 4205 MB of free space<
I'm finding it increasingly difficult to?transfer music files and playlists to my Zen Touch player now that the amount of free space on it has fallen below 5 GB. More often than not, it's necessary to put the player into Recovery mode, perform a clean-up, and then reboot and rebuild the library before Sync Manager works properly. I often need to repeat this process several times before I can transfer anything. Increasingly, too, Windows fails to detect the presence of the player when I connect it to my computer. Rebooting both the player and the computer usually fixes this issue. Transferring files by dragging and dropping in Windows Explorer is obviously much quicker than using Sync Manager, but here again I keep running into problems. It's as if the player freezes and refuses to take on-board any more files. Also, I can't find a way to transfer playlists except with Sync Manager. Are these known problems? I recalling running into similar issues with the Zen Touch 20 GB a few years ago. And could the fact that I'm doggedly using an old (998) and underpowered computer be an issue? I'm thinking of replacing the computer anyway, but is it likely that these synchronization problems would diminish or disappear altogether if I were to upgrade to something speedier?Thanks for any insights,Pete

I too have a simular problems! Managing music is the biggest problem with over 0 Gigs. Some artists songs sometimes change name titles, artists,?and etc. Win Explorer is most used by me now. Yes, I do lose sync from time to time! Especially when I open two windows on the portable zen. There are two tools that need. . Playlist management - it takes too long to do it on the player. I want to create "Gym Vibes" and had it on my old creative?Nomad player, but couldn't transfer. "Creative Sync Manager" doesn't do it!?Without all that sync stuff how can I create and edit creative's playlist on a PC?2. A method for detecting dupicates?This is my second creative portable and if I don't get the tools I won't buy another!

Is my Zen Touch DRM compliant/compatib

Hi All,
I've just got a Zen Touch 40gb.Apologies for such a dumb question,but this mp3 malarkey is new to me!
Can you tell me if it is DRM compliant (as Creative claim in the online catalogue). I'm just wondering if anybody can tell me which music download sites I can use (I'm based in the U.K.) e.g. Wannadoo/Napster etc. ?
Thanks in advance,
Si.

DM wrote:The only way to get those songs to transfer is if you burned them to a CD and ripped them back into MP3 format, thus losing the DRM protection.
Or to unprotected WMA format. (Some older versions of WMP ripped to protected WMA by default, but there's a checkbox to turn that off; WMP 0 rips to unprotected WMA by default.)
The "burn-and-rip" method is good to learn for purchased DRM'ed files of any format, even WMA. It's the best insurance against loss of purchased music due to a corrupted DRM store, which happened to me in WMP 0 when I tried to install the original beta of Yahoo! Music Engine; luckily for me, this happened just after I had burned all my files, and I was able to recover all of them from the CD. (It's not as important with subscription files; you can usually just re-download them.) It also lets me buy most of my purchased album downloads from iTunes; though I'll probably never buy an iPod, I prefer the iTunes burn engine (no 2-second gaps like in WMP) and cover printer (easier to use than anything in the WMA world), and it has better exclusi'ves than most WMA stores. (And yes, I know about transcoding issues; but most folks who need to worry about that don't buy from download stores to begin with.)
Message Edited by RBBrittain on 08-22-2005 05:38 AM

Zen Touch Questi

I just bought the Zen Touch, I love it. I cant figure out thow to use the software it came with called Creative Media Source so I can been using Windows Medis Player 0 instead. How do I name files? How do I transfer songs from the Creative Media Source software to my Zen Touch?, for some reason it is not clear
Also If I am ripping from a Cd I burned myself How do I get the song titles on the Zen Player, put them in by hand?Thank you!

dis974 wrote:
I just bought the Zen Touch, I love it. I cant figure out thow to use the software it came with called Creative Media Source so I can been using Windows Medis Player 0 instead. How do I name files? How do I transfer songs from the Creative Media Source software to my Zen Touch?, for some reason it is not clear
Also If I am ripping from a Cd I burned myself How do I get the song titles on the Zen Player, put them in by hand?Thank you!
If you have the driver installed on your PC, WMP0 should recognize your Zen Touch as a device (you can see this in the "sync" tab). I would suggest having the Zen Touch connected to AC power when you have it connected to the PC because otherwise the battery drains rather quickly.
When you insert a CD, the tracks will show up on the "RIP" tab of WMP0. You can edit the track information to your liking and then click on the "Rip Music" button on the upper right. You can also edit the track information after a CD is ripped - you do this by going to the "Library" tab and then right click on the track you want to edit and select "Advanced Tag Editor" on the pop up menu. Also from the main menu of WMP0 you can select "Tools" --> "options." Here go to the "Rip Music" tab to select how you want your music ripped (bitrate, format mp3 or WMA, etc.). While you are at it, check out the other tabs, particulary the "library" tab for the options you want.
Steps to transfer songs: . Go to the library tab. 2. on the "Library Options" button drop down, make sure "Show List" is checked - this will display a panel on the right hand side. 3. On this new panel on the right, there is a drop down at the top where you select "sync list" (default is "Now Playing List"). 4. Now drag and drop the songs/albums you want from the library to the "sync list" panel (you can also clear the list by selecting "clear list" from the button drop down at the top of this panel). 5. Click the "start sync" button at the bottom right. 6. You can see the progress in the "sync" tab. 7. Once the sync is done, you can see what is on the Zen Touch by browsing on the right hand panel of the "sync" tab.
Final note: I do not recommend using the automated sync from WMP0. This is meant for MTP/PlaysForSure enable devices so won't work (well) with the Touch.

Zen touch: upload yes, but downlo

hi,
i want to buy a zen touch 20gb device. i've read something about it on the net, but there's one question left:
. can i transfer files from my player back to my pc?
2. can i transfer audio files only or are all filetypes possible?
thanks
cyte

Provided the songs aren't protected, then yes you can transfer them back to the PC aswell. Some songs, like ones you might buy online in WMA format, have protection on them that won't allow them to be copied from the player again.
You can copy data files to the player aswell, but you will need to do this through software (included on the CD and the web).
Cat

Zen Touch car adapte

hi, i have a zen touch, i want to play the mp3 player through my cap speakers but only have a standard cd player in my car ( '99 renault clio) what other car adapters is there? AUX?

I use the Belkin FM Transmitter for my Zen Touch. It broacasts your mp3s and wmas to an FM radio station.

Zen Touch: problems starting, touchpad, new firmw

This is a description, in chronological order, of the issues I have had with the Creative Zen Touch player.
. Bought player, charged exactly as described and player would not get past Zen Touch screen. Tried everything without success, had player swapped by **bleep** Smith.
2. WMA and data files added to new player without any problems. Players seems to work well.
3. More files added, but I started receiving an error when trying to copy files to the player from the computer. It seems that the player requires significant power to talk to the computer, this problem was more prevalent on a computer with USB .. A full battery charge will work but this will be drained quickly, so the best bet is to plug the player into the mains while it is docked with the computer. This should be added to the manual.
4. Player seems to work well from that time till the past week.
5. Installed newest firmware a week or more ago.
6. During the past week there was one day when the touchpad would not work properly. This problem was that moving between items becamse very cumbersome. I would move to a selection, but when I lifted my finger, the selection would jump two places lower. If I just touched the touchpad, the selection would jump two places lower. This problem rectified itself a day later.
7. Tried to start player as per normal but it would not start. Used reset buton, player started and had at least two thirds of battery (ie I guess that the problem starting was not battery related).
8. The next day, the same problem occurs, but reset would not work. Tried many means of starting player, until plugging into mains. Player starts and shuts down as per normal within a short period of time. Waiting significantly longer and the problem starting the player will arise.
9. Went to special menu on player and cleaned up player then rebooted. Player seems to work.
0. Next day player will not start. Tried pressing and holding down the start button for a long time, pressing many times in a short period, using reset button, using reset with play/pause button. Eventually tried mains, which brought the Creative logo onto the screen with no backlight, player did not even try to charge itself (ie flashing led on start/shutdown switch). I left player plugged into the mains and came back to find it charging. After this, the player started.
. Later in the day, I tried unsuccesfully to start player without success, using all possible tricks as mentioned. Went to inspect player a while later and it had was playing.
2. Now I have found that if I do not actually perform a shutdown and the player switches itself off using the idle settings, it will start up more easily, but not the first time. It seems that the touchpad problem (read above) has returned, but not as bad as before, in conjunction with the player being slightly easier to start (up to 5 attempts at pressing start).
Theories:
- When player is shut down it stays in a quick start mode for a period of time. During this time, if player is started, it will quickly start up and begin playing. After this time, a procedure automatically changes so that a more full startup is required during the next start-up, eg parking hard dri've or something else.
- When a player is shutdown from idle, a different shutdown happens, allowing easier startup later.
- The player in question is having difficulty starting from this second mode.
- Start/Stop button not jammed or working. Unlikely because I can shut down using the button
- Player not receiving startup message. Possible, but unlikely because reset does not work and theory .
- Battery not strong enough to perform initial startup? Feasible option given that the only time the player could start was when plugged into mains. However, player does have 2/3 of life left, which does not make any sense, unless the battery indicator is faulty. Fully charging the battery did not make a difference. Thus, max output of battery may have diminished.
- Hard dri've faulty. I am not hearing any hard dri've sounds when attempting a startup, so this is unlikely, since once player is started, everything works.
- New firmware is problematic. Explains sudden change in player's working. However, when I went to downgrade the firmware it said that the files may be corrupted by going back a version, yet to test.
- New firmware requires a hard disk format to work properly. Was this fully tested by Creative before release? Ie, did they put 0 gig of music on a Touch, then upgrade the firmware and see if the player continues to work correctly for a reasonable period?
- Player is a first time release with unironed bugs trying to capture the overflow from iPod, and we are the testers.
To Creative,
I am reasonably upset by this turn of events. I chose the Creative player over the iPod because of the battery life, reported music quality, ability to play more formats and the added storage. However, I would prefer a more durable player to what I appear to have in my possession. I believe I have given a reasonable description of the player and its problems, which should assist, unless the problem is already known. Please advise me of my options Creative.

Slats325 wrote:
Number 6 has turned out to be my electronic albatross. I have attempted every concept that I have read on this board: wiped down the keypad with a towel, damp cloth, bought a plastic case in an attempt to ward off static electricity, reset the unit, cleaned up the hard dri've, etc.. The fact remains that the unit jumps when it wants to. Very disconcerting. I have decided that since Creative is well aware of the issue and is maintaining corporate silence, that I should just cut my losses and buy an iPod. Tested one at an Apple store last night and was impressed with the control and functionality of their click wheel. It is a real shame as I truly think this Zen Touch was a cool idea but has consistently lacked support and follow up by Creative.
Haha remember that poem...rhyme of the ancient mariner...good to see other cultured fellows...
anyways I too have been haveing the jump problem. I've gotten somewhat accustomed to it, but I simply can't wish I had an iPod....its control is so much better. My friend said that this was how the iPod was at first, but then it got better. Now whether this was a software problem (I hope so) or an actual hardware issue (I'm going to be ticked if they don't replace it), I don't know. They better rectify it.
I wrote them a huge, uber persuasi've, rhetorically packed essay about why they must fix this problem if they wish to ever be on the same playing field as apple.
and I never got a reply.
so we'll see what happens. they better fix it.

Zen Touch 40GB and Windows Vista

Hi-
Apologies for opening a new thread,I can see there have been others on the same subject but cannot make head nor tail of them from the search function.
I have a 40GB Zen touch thats nearly full,I love it,its the best device I've ever had or ever will,can't speak more highly of it but my Windows XP laptop is gone , and the new one came with Vista .
Can anyone tell me how I can either add more music? or even get Vista to recognise my device. I cannot find a driver or software anywhere that will work. so I cannot add anymore new music or even get access to what I already have
thanks
redgav

$A longer-term, but one-time solution for the Zen Touch, Xtra & Micro (and a few, but not most, Sleeks & MicroPhotos) with original Creative PDE drivers and .x.x firmware (read the FAQs for more details):
Find a PC with Windows XP (SP2 or higher) and WMP 0 (not 9, not ). Download & install the Creative PDE drivers from this site. Connect your player. Backup any irreplaceable files to the PC (the next step will reformat your player). Download & install the "PlaysForSure" firmware update (2.x.x) from this site. Restore any files you backed up in step 5. Disconnect your player & uninstall the PDE drivers.<This will update your player to MTP (aka PlaysForSure), which is nati'vely supported in Windows XP (with WMP 0 or ), Vista & 7 without any additional drivers. (MTP drivers are also available from this site for certain older versions of Windows.) WMA DRM files can be transferred via WMP; other files can be transferred using WMP, Windows Explorer, or MTP/PlaysForSure-updated Creative software from this site.
The other post describes a kludge someone used to get an older Zen (with only PDE firmware) to work with Vista; it may or may not work. Creative does not support PDE-firmware players in Vista or 7.

MediaSource, Zen Touch & Synchronis

Apologies of this has already been covered in a prior post.
I like the MediaSource program, although I find the synchronisation between PC and Zen Touch doesn't transfer all tracks. Problems experienced are :
drops whole albums, </LI>
drops most songs from an album, only synch'ing one track</LI>
I know that you can control whether to include artists/alburms that are unknown, but the missing tracks have both album and artist information in the tags. All my tracks are in MP3 or WMA format, so there's no capability issues there - besides I rip whole CDs to my PC at once, so there's no use of different standards.
Can anyone explain what's going on ?

The same thing happens to me. I currently have 4200 songs on computer and after cleaning up my Touch i went to sync it with my library and it would transfer only about 00 songs, also another problem is that it would lock up and close the transfer application, after a couple of tries it finally synced but only 00 songs.
If anyone can help fix this problem please help.
NM

Audio sounds like half-speed on Zen Touch, but not on the

I've got TONS of Opie and Anthony that I'm moving from my computer to my Zen Touch. Unfortunately, many of the files sound as if they're playing at half-speed, even though the timer at the bottom is running at the appropriate speed. This only happens when I'm playing them on my Zen Touch; when I listen to the files on my pc, the sound is just fine.
Running firmware .00.06. I've read that there have been issues with new firmware, so I've been wary to update to a newer version.
If anyone can help, you'll make a guy really happy...Message Edited by taunter on 06-20-2005 :34 PM

Taunter,
Here is a rundown of what MP3 bitrates you will want to have:
Mono: 24KBPS and higher
Stereo: 40KBPS and higher
If you try VBR, it may be difficult to figure out exactly where to place the slider, but I would suggest keeping it from the lower sections so that it doesn't drop into the Khz sampling range.
All WMA bitrates should work ok, since they do not sample lower than 22Khz.
Jeremy

Zen Touch, WMA V

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