Zen touch wont charge

i just got my 20gb zen touch last night for christmas and it wont charge! theres a little light on the charger that i would think needs to light up to show the charger is working .. it doesnt light up .. is my brand new charger broken?

I take it you are trying to charge from the A/C adapter? The easiest way to determine whether the problem is with the adapter or the player is to try charging your player via USB. In order to do this, connect your Touch to the computer via USB. The player will automatically turn on, so turn it back off (it won't charge via USB if the player is turned on). Also, your computer should be on. If it charges, than the problem is with the A/C adapter. If it doesn't charge, the problem is most likely with the player itself.
Charging is indicated by a lightning bolt on the battery-level symbol.

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    and
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

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