Zen Touch - wont recognise USB connectio

I upgraded my ZT with the new firmware released 28 October 2005.
I downloaded from the Creative site tonight the new update for the Zen Explorer for Play for Sure, and since then the Zen when plugged into the USB will not dock.
I did a format, and tried to reload the firmware from the rescue menu and now it's dead!
When I plug the USB in all I get is the Recovery Mode menu - how do I reload the firmware when the USB seems dead!!!
Ian

wavid,
Have you look into this Knowledgebase article SID9287 and try the steps mention in it's Also, you may want to try rolling back to WMP0 instead and see if it helps with the detection.
http://www.microsoft.com/windows/win...ionofthePlayer
Jason

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