Zen V Battery problems + Free

Hi
I bought a Zen V 2gb about 3 weeks ago.
When I recharge the battery for 6 hours straight, the battery runs out after only 2 hours of playing music. Why is that?
And today my player suddenly froze. Completely. Why was that?
Can someone help me please, I don't want to have to buy a new player after only 3 weeks
Thanks in advance.
-Eva

This happened to me on my zen v plus 4GB.
I fixed it by resetting and then starting in recovery mode and choosing the "clean up" option. To do this, reset your zen through the pinhole. Then hold down the play button while turning the player on. When you see the creative logo on the screen, release the play button.
A recovery mode menu should then appear. Choose "clean up". That's what worked for me. "Clean up" doesn't delete anything from your player, but the format option will. Also, definitely don't choose "reload firmware" unless you have a copy of the firmware on your computer!
See:
http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=45,E=00000000008699925,K=524,Sxi=3,VARSET=ws:h ttp://us.creative.com/,case=4794
for more details.
Hope this helps!
dordale Message Edited by dordale on 0-07-200704:44 PM

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You can see this method to rollback Windows Media Player properly.
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