Zen v mp3 player one gig probl

well i have a zen v gig and it will freeze up and i'll reset it and it'll freeze up i redid the firmwear and it kept doing the same thing i really want your guys help i love my mp3 player and don't want it to be dead HELP

Hi,
Would you attempt a Clean Up and Reboot to see if that helps?
Steps to do that could be found here.

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