Zen V not recognised when plugged into laptop and it won't turn

Hi,
I just recently discovered this issue after not using my Zen V for a good month or so. Basically when I plugged it into my USB port it isn't recognised - all the software is installed yet it comes up saying new hardware was found with the name "STMP3600" and asks to to insert a disc and install the software. I remember seeing the software CD recently, but I'm experiencing that horrid feeling when you can see it at the front of your mind but you can't seem to quite grasp where it is :smileyvery-happy: I looked on this site but the only downloads are the Recovery programme (says I've not got anything plugged in) and the firmware (can't update if PC says nothing is connected).
I also can't turn it on; normally when its flat it turns on to the 'Creative' screen then flashes up with a battery warning sign and the words 'Low Battery' but this time its not the case. I tried slotting in a thin piece of metal and reseting & turning it on at the same as it recommends to get the internal recovery mode but no joy.
I can't send an email as I can't find the documents with the purchase date (it was from Amazon) and the serial code; I know it was some time in mid 2007 as I purchased it in my final year of University. Can you guess where that paper-work would be?
If anyone can give me some ideas of what to do, I would be very grateful! (And I will continue looking for my CD).
Message Edited by Anyerfillag on 0-09-2008 03:2 PM

Reset the SMC: http://support.apple.com/kb/HT3964

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