Zen V Plus 4GB - drag & drop probl

Hi,
Just got myself the above item - which is great! :manhappy: . Except for one niggling problem - which is probably down to my stupidity, not the machine's.
When I try to drag & drop, copy-and-paste, etc, files (audio, video, and so on) to my Zen I always get the message - "The Device has either stopped refreshing or has been disconnected".
However, when I use the Creative Zen software to effecti've do the exactly the same thing - no problem, does it fine. I am a bit baffled by this anamoly. If anyone got any ideas/solutions for me that would be much appreciated.
All the best,
DANNY?

reset it then cleanup>reboot theplayer http://forums.creative.com/creativel...ap&thread.id=3

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