Zen V Plus and USB Connect

Hello everyone. First off... I love the look, feel, and design of the Zen V plus. I'm hoping to eventually get to compliment the actual functionality of it. It has been a long day of hurry up and wait since I sped off to Circuit City early this afternoon for the Zen V plus. I'm just DYING to test it out, but it seems there is a major stumbling block. Let me give you a step by step run down of what has gone on since I can't seem to find a solution in the other posts I've read:
I put the installation disc and successfully installed the software on it.
After installation, I connected the zen v plus to the USB port and it wasn't long before I saw the battery symbol, complete with lightning bolt to show that it was charging. I also noticed that it was "docked", and I saw the USB symbol on the screen of the mp3 player. The button lights were glowing on and off. No problems yet...
I checked to see if you could sync songs while it charged - and it didn't recognize the player.
Around the 4 hour later mark, it DID recognize the player, and allowed me to rip and sync my Maroon 5 CD. I decided to leave and let it charge fully before making any other attempts.
I come home, and the mp3 player has been charging for approximately 6.5 hours. The lights are no longer flashing, and it has appeared to shut off, which I assumed meant it was done charging.
I unplug - attempt to turn on - and nothing. It's dead. Now...it's not being recognized at all.
I'm not good with electronics really, and never pretended to be, but something tells me the USB connection is weird. My brother owns a PSP - and sometimes it doesn't want to read *his* device either. I'm wondering if perhaps it did recognize the device long enough to give me confidence that it was charging, and then lost the usb connection at some point. (It's highly doubtful that my pc went into any sort of sleep/power save mode because there is almost always someone on the computer here.)
For what it's worth, I am using WMP 0, Windows XP (service pack 2), and have tried ALL usb ports (front and back) to get some juice into this thing. The computer just won't recognize it now. I plug it in and hit the power button, and it won't show me so much as a sign of life.
Any suggestions

I had this exact same problem. you should see a little plug on the battery when its connected to the computer, you are seeing a lightning bolt because your V Plus has an old Firmware version on it. Head to the Support->Downloads section and download the latest (..03 I think). This fixed most of the problems I was having.

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