Zen V Plus battery fail to charge. He

So I've had my Zen for a little more than a year. I don't have a working computer anymore so I can't charge it through there. So I went out and got one of those wall chargers that's USB compatible, but it won't charge at all. Sometimes the buttons will flash blue lkike they're supposed to when it's charging, but the screen stays dark and nothing else happens. But most of the time it turns on to where it was in my playlist when the battery last ran out and then immediately starts to shut down, going to the "Low Battery' screen before dying a few painful moments later. So has anybody else had this problem, or can anyone offer me a solution?

Hi Quatro440,
Sorry to hear you are having problems with your zen.
If your getting the message "Low Battery" most of the time, it seems that the battery is no longer holding a charge.
Have you tried connecting the unit to the wall charger and while connected hitting the reset button? You can also try charging the unit on a friends PC via USB and let it sit there for quite sometime just to double check. If the unit is still not behaving correctly after reset/recharge, you can contact our support on this link for further assistance.
Hope this helps,
Message Edited by Loi-CL on <span class='local-date'> 09-22-2008<span class='local-time'> 07:29 PM

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