Zen V Plus Display Is

my display all of the sudden bacame very dim and red colored i tried reinstalling the firmware but no luck any help would be appreciated

If the Creative start-up screen (when you switch on) is dim & discoloured, it is probably a hardware fault with the display.

Similar Messages

  • Zen V Plus Display Window Sym

    hello board, My husband surprised me with a new Zen V Plus to listen to audio books. Everything seems to be working ok but all of a sudden there is a new "symbol" in the upper right hand corner of the display window that looks like two circular arrows with a next to them. Can anyone tell me what this is What did I do to make it appear How can I make it go away Thanks to all DJ

    I don't have the Zen V Plus but the sign pretty much seems like 'Repeat Track' or something.
    What you can do is to go to click the Menu button then go to 'Play Mode' and select 'Normal'. That should solve your problem.

  • Zen V Plus Display Doesn't Update Total Number of Fi

    Hi everyone.
    I have the Zen V Plus 4 GB unit, and I'm using Vista Home Premium.
    I've encountered a problem I haven't been able to solve.
    I loaded ,036 audio files onto the unit, using the Media Explorer.
    That worked fine.
    I then disconnected the Zen V Plus from my computer, and listened to it for a few minutes.
    Then, I hooked it back up and added 55 more tracks to it.
    Here's the problem: The display should say of ,09 but it still says of ,036.
    The 55 new tracks are definitely loaded on the unit.
    Shouldn't the number on the display have increased when I added more files?
    Here's what I did after noticing the display didn't change:
    I went to the Creative web site and downloaded the MP3 Player Recovery Tool, which basically just updates the firmware.
    The firmware on the unit is now .5.03_0.05.09.
    Next, I formatted the Zen, hoping the firmware would resolve the issue.
    This time, I added only 00 tracks, then tried adding another 00.
    Media Explorer said there were 200 tracks on the unit, but the display showed only 00.
    So, my next step was to format and start all over again, using the Sync Manager.
    The same problem, again.
    Bottom line: Although I can incrementally add music files to the Zen, the display doesn't update.
    Is this a known problem? Does anyone have any suggestions on how to overcome it's
    (I mean, excluding formatting my computer and reinstalling Vista and the Creative software, which might be my next step.)
    Thank you! J. Danniel

    Thanks for the reply.
    I have a tagging program, but I neglected to mention is exclusi'vely use WMA format. That doesn't matter.
    There are no duplicate files, because I check that before uploading to the unit.
    I've figured out a few ways to solve this problem, though. One way is to create a playlist. The Zen displays the correct file count this way.
    Another way is to select files via album, artist, or genre, and THEN go back to All Tracks.
    Jd

  • Zen V plus - display. I'm despera

    I'm begging for help. I got a zen v plus, about?two months ago. I loved it, it almost seemed too good to be true,?but just several weeks after I got it, the display just died. First it was incredibly hard to see, and there were strange lines across it, the colors were messed up, etc. I could only see bits and pieces of it if the room I was in was pitch black. It still played fine, so I put up with it for about a week. Eventually, There was literally no visibility whatsoever, and?I could get nothing to work. I've tried resetting it, I've tried charging it, nothing. I'm out of ideas.
    I'm not exchanging any more. I have had a?zen micro, which froze and would not turn on,?two zen vision: M's, the first of which the screen messed up, with every other line of pixels visible, the second of which kept freezing, and sounded like it had a loose part inside, and eventually stopped turning on.
    No creative product of mine has lasted more than several months. If?I cant get this working, and there's nothing I can do to fix it, I think?I'm giving up on creative ?. I'm really dissappointed. For the first few weeks of having the zen V plus, I thought that it was great, and unlike both the zen micro and the zen vision: M, I had no initial problems, so I was really hopeful for this one. Alas, rather suddenly, and unexpectedly, this happened. I tried searching online to see if others had a similar problem, and it seemed like it wasn't uncommon. However, I could find no solutions. If there is anything I can do, I would be?extremely thankful if someone would help me. Or maybe some things just are too good to be true? Well, thanks. ~A Concerned User

    Heh, well at least I'm not alone. Thanks for the explanation daytona, though?I can't say it was the response?I was hoping for :smileysurprised: . From what I've seen, it seems to have that clause in the warrenty because all of their products break, inevitably.
    It's a way to have less people returning their items, saving them more money. It's also possible that countries don't accept the warranty from other countries, as valid, but less likely, as creative is really only one branch, and it is an international business. Though, the most likely is, the stupid american salespeople can't read japanese, and don't want people just putting some charactors on a sheet and calling it a warranty... back on topic. I really love the creative products, theyre amazing, save the fact that they seem to be horribly manufactured. They have great capabilities, great features, and are all around just... great. But in my opinion it's not worth it to have to replace it every two weeks. I guess it is too good to be true.
    In fact I just got a new computer, and I could really use the portable flash dri've capability of one of the zens'... What daytona said makes sense, and is basically what I expected. I didn't come here with high hopes of fixing it. But I'll li've. I gotta say, I used to show off my creative [insert product(s)?here] to all my friends, and show them all the features and cool stuff that ipods don't have. Looks like that's changing, I don't want to, and can't really show off and?reccommend a product that breaks profusely. Well, this is actually rather awkward, being on the creative board and all...
    At least now I know the problem. Still, if anyone has anything that helped them with their self destructing device, feel free to tell me/us. I hope your second V turns out okay daytona!? Keep us posted (pun very intended).
    ?Edit: The only slightly strange thing is though, the screen, after the lines and everything, just sort of faded away. It got darker and darker over a period of about a week and a half, until there was nothing left visible, and I don't mean the backlight, I mean the resolution, everything, it was essentially a black screen. Just feels like that doesn't fit.Message Edited by Seventhpenguin on 03-06-200706:56 PM

  • Zen V Plus Display Prob

    Hi
    Recently i bought a Zen VP, unfortunetly after 3 days of use, the screen started to display two horizontal lines of black pixels, so i returned it to store. It was sent to repair under warranty.
    Three weeks have passed since then, and about two days ago i went to store to collect it. They have sent me a new player, and everything seemed be working fine! But, today a vertical black line appeared in the left side of the screen. My question is. Is this normal in the Creative players? And does anyone else has this kind of problem?
    Thank you.

    It is not normal, you should leave your player for repair again, use your guarantee as many times as you need, I think you have been a little bit unlucky but they are great players!

  • Zen V Plus display problem

    Everything was greate... Yesterday I listen music on my Zen. Now when i turn on player display is so dark - just like 0% or 20% contrast but in preferecies value of contrast is 00%. I can listen music without any problems, but to saw something on display is really hard.
    What should i do? I have my player just 9 months...

    There does seem to be a common failure mode with the ZVP display going dark - there are quite a lot of posts on this forum about it.
    Just to make sure it is faulty - when you switch on, if the 'Creative' start up screen is also dark - it is almost certainly faulty.
    If the start up screen is about 80% brightness, and then the display goes dark, the settings are probably screwed up somehow.
    If it's faulty there is nothing you can do - try customer services. The phone number is in the Support directory on the CD that shipped with the player.
    Sorry it's not good news...

  • Zen Nano Plus display color messed up and dust under scr

    When i turn on my player sometimes there are like black stripes across the display, they eventually fade and go away. Sometimes they are in differnent spots. Also onc ein awhile there is a rainbow-like look to it. I just got this player -2 weeks ago, so im not sure whats wrong. Also there are some dust under the screen, not sure how to clean it's

    no one knows?

  • Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

    HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
    8 May 2006, Creative Zen Nano Plus Pack
    8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
    8 May 2006, Zen Nano Plus Media Explorer 2.00.0
    8 May 2006, Creative Audio CD Ripper .60.0
    7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
    7 May 2006, Creative MediaSource Player/Organizer 3.30.2
    7 May 2006, Common Audio Driver Interface .03.29
    3 May 2006, MediaSource AudioSync Plugin .0.03
    3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
    3 May 2006, Creative Music Store Plugin .00.09
    3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
    3 May 2006, Creative MediaSource Player Skin Pack .0.06
    3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
    3 May 2006, MediaSource CD-ROM Burner Component 3.0.
    3 May 2006, MediaSource Detector 3.00.7
    3 May 2006, Common Audio Driver Interface .03.
    3 May 2006, Creative MediaSource 3.20.57
    3 May 2006, Audio Device Selection .0.05
    3 May 2006, Creative System Information .0.3
    3 May 2006, Zen Nano Plus Media Explorer .0.03
    3 May 2006, Creative Audio CD Ripper .60.06
    Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

    Welcome to the Apple community.
    If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

  • Battery Replacement Zen Stone Plus

    Li-Poly batteries last approximately 3 years after manufacturing (charged or not). So if your Zen Stone ceases to function and it has not been abused, it'ss likely a dead ? no longer can be charged - battery.
    I purchased a battery (actually 3 to meet their $ minimum) from allbattery.com? Polymer Li-Ion Battery 3.7V 240mAh. Order it with NO PCB option. $3.99 each plus shipping. After they arri'ved, I note the brand name is ?Tenergy. Original battery specs from Creative are 280mAh, a nominal difference. Specifications I didn?t have were charging requirements, but I?m happy to report they recharge seemingly identical from the Creative OEM batteries.
    <table cellspacing="0" cellpadding="0[/img]<tr><td>This battery replacement takes some skill and is, obviously at your own risk. Suggest examining ribbon cable prior to ordering batteries. My unit is a Zen Stone Plus with Speaker.
    </td></tr></table>?
    BATTERY REPLACEMENT:
    Run Exacto knife or small utility knife around sides and end NOT including end opposite display (or you will cut through a ribbon cable) penetrating no more than 0.075 (/6th inch) to split case of Zen Stone. It may be necessary to insert small jeweler?s screwdriver directly at corners to gently pry, releasing positioning studs. If you?re lucky, you won?t break off studs, but if you do, don?t worry they are mostly for alignment purposes.
    Lift off control pad (volume up down, fast forward, reverse, center select button) Remove two Phillips screws holding pc board to bottom case and lift edge of pc board with small screwdriver under USB port.
    Hinge pc board up with headphone jack on top and lift up battery with screwdriver.
    Examine ribbon cable, which is folded around control board and sandwiched between control board and pc mother board. If cable is torn (or cut) you?ll probably have to throw Zen Stone in trash as this cable may be impossible to repair.
    Remove white tape from top of battery and unsolder + and ? connectors
    Tint ribbon cables with solder (I used a little solder paste to get solder to stick), the solder in wires, paying attention to + and ? terminals. Be very careful not to touch the ribbon cables together or solder on a metal surface.
    Cut a piece of electrician tape and wrap around ribbon cables and soldering joints.
    You can test your Zen Stone prior to assembly.
    Reassemble in reverse order using a pin, tooth pick or small paper clip and clear silicone caulk around edges. Wrap elastics around unit holding upper and lower case together while caulk dries.
    <span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
    <span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
    <span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Sorry this board does not support pictures

    &Hi,
    Thanks for creating this guide. This forum does support pictures, click on Insert/edit image to insert an image. Take note that only urls are accepted so images have to be hosted on an external image hosting site like tinypic. Oh and welcome to the Creative Forums.

  • Zen Stone Plus Charg

    Good day! I have a problem with my Creative Zen Stone Plus unit. The battery does not get a full charge and according to my Creative Media Lite, it's only 20% or so full. However, when I turn the player display on, it indicates that the charging is already complete (blinking blue LED and a plug sign instead of the lightning sign). In turning the product on, it reads that the player only has two bars? left and then turns to one bar after just 5 minutes of playback. This is crazy since I charge it as sson as the battery indicator reaches one bar. So obviously, it isn't charging. I've already installed the new firmware, resetting and formatting the player, and everything else that I could think of I've already tried them. Went through the messages in this site and all I can see are problems with their own players and no worthwhile solution from the Creative Tech team. I went on as much as to locally look for the service provider of Creative here in the Philippines but they all seem to know less than myself regarding the product.
    A side question and comment is if it would be better for my battery to run until there's no more bars in the indicator left (not necessarily drain it) or charge as soon as it hits one bar. The crazy thing is, I'm presumming with the hassle that it is producing, most probably the battery is not in its optimum condition anymore due to the trials that I have been doing to resolve this problem. The crazy thing is that the service provider I've been mentioning also told me that I can charge the player even when it is on, now reading the messages and from my stock knowledge I realized that what she did was irresponsible and utterly detrimental for my battery. This is such a sad condition considering that Creative is just building its name and they seem to be unable to provide a good customer support base for their clients.

    Not sure if this hel
    ps.
    .. I had a similar issue with my new Zen Stone.... Following it's first charge (+3 hours), I used?the player?until the battery went 'flat' and it turned itself off... I tried to charge the player up several times?without success - Creative Media Lite continually reported the battery as having 7% charge - but this never improved... Prior to me taking it back to the store I bought it from, I did a 'reset' (paperclip hole on the top side)... Low and behold - the player started to charge up again....

  • Creative Zen Nano Plus Media Explorer only works for administra

    Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
    Version is .0.03.
    Thanks for any assistance.
    Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

    RMskater wrote:I think you need to change the permissions to "Everyone".
    How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
    I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
    As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
    I'm going to see if WMP0 has problems as well or if it's just the Creative ap
    ps.
    PB

  • Creative Zen V PLUS firmware fail

    Creative Zen V Plus
    S/No. C6PF2072634R02752T
    DAP-FL0040
    I have experinced, some problem during applying newest firmware. I haVe downloaded all new updates. Then I started Creative ZEN V Plus Firmware .0.03__ and ther was a problem.. On my player`s screen was displayed updating firmware. And there was displaying for a couple hour. But. At the end of applying of firmware. The message was updatinf firmware failure. Then I repeated for several times. And Againg was the same message.
    Then I detached player from my PC. And from that time my player is not responding..
    I tried to do this again. But my player is not functioning welll. When I tur it On the display is showing just Creative logo, and then it is (self) turned off.
    Now player cant be recognised by computer. But when I connect my Zen V Plus, it is recognised as STMP3600 device , and is trying to install new driver.
    Can you Help me.
    I bought my Creative Zen V Plus in miami I September this year. I`m Living in Serbia. Europe.
    Sincerely yours,
    Dejan Djordjevic
    P.S. I`v tried to reset player, and to reset frimware according to your instruction in your Knowledge database. But can`t help me.

    Yes I've got a TEAC MP-244 and I wanted to upgrade the firmware.
    Tghe tool that was sent me by a TEAC support member worked; but it made my player to be a "STMP3600" and Windows XP wanted to have a driver.
    I looked into the folder but the files there were corrupt.
    The I downloaded the older firmware from the TEAC support website and - god thanks - the files in this packed folder worked. That means that the STMP3600 was recognized and a new device - in German: Player-Wiederherstellungskonsole (Englisgh sthg. like that: Device to recover the player?) - was created. Then I could upgrade the firmware successfully.
    Maybe that's a help for you all guys.
    Kinds gegards,
    Marcel S.
    PS: Excuse my bad English. ;-)

  • Error Message when Trying to Rip to Zen Nano Plus

    I use Zen Nano Plus Media Explorer and I get this message:
    "Unable to lead database component. The program will now exit."
    I can't figure out what is missing in order to correct the problem. Can anyone help me?
    I use Windows XP Home on my HP Laptop.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Zen V Plus: Software barrier against installing US firmware on european devic

    Well well... After the "display darkening devil" caught me, I just decided to buy a new player because I need this thing frequently when I'm on the road. Now I've got a Zen V Plus but there is a DIFFERENCE. "Sure, the FM Radio!" True, but there is another one. I was able to use US Firmware (the one without the 'e' at the end) on my Zen V (without PLUS) when the display was still functional. But now I get "Upgrade Failed!" error - so am I right that the PLUS version checks for EU devices and denies installation of US firmware (NB: The US version lets you make the thing a bit louder, because it does not have to comply with brain-dead EU rules system.)

    I have a ZVP, and you can change firmware between US/EU/Asia versions. There is no restriction.
    In order to remove the EU volume restriction, you have to delete the existing EU firmware before upgrading, otherwise the (e) does not go away. I guess it is stored in a different part of flash which is only cleared when you delete the firmware, rather than just running the upgrade executable file.
    ***WARNING***
    DO NOT delete your firmware unless you can successfully update the firmware without deleting. Try it first and make sure it works BEFORE you delete the firmware. Otherwise you could end up with a ZVP shaped paperweight...
    For info on how to delete firmware see the 'Recovery Mode' sticky at the top of the forum.

  • Zen Nano Plus: I can't get my CDs to play in original order...He

    Hello. I'm new here.
    I got a Zen Nano Plus 52 mb a few months ago. Installed the software on my computer. I'm not very computer literate.
    Here's what's frustrating me: I can't seem to listen to my CDs in their original order.
    ) I put a CD in my computer
    2) Whether I view the track list in Windows Media Player or in the Creative Media Menu the track list appears in its original order as seen on the CD.
    3) I "rip" the CD to my Nano player.
    4) When I disconnect the player and go to play the album the tracks are all mixed up and not in the original order anymore.
    I've tried some different things but nothing seems to correct the problem. I'm hoping someone can direct me what to do. I'm very confused, as I don't understand much of the computer terminology I read.

    As in other response, the Nano Plus does not read ID tag info for sorting (it does read part of the tag--song name---only for display while that song is playing). Tag info typically includes the track number. Windows Media Player plays tracks in order of track number contained in the ID3 tags. The Nano Plus only sorts by filename. You can rip your tracks in a format that is prefixed by the track number (for filename). This can be done in Windows Media Player and other programs. Somehow you ripped tracks without the track number first (which would solve your problem). You tracks should look like "0-Come Together-Bealtes.wma" or something like this. This is the FILENAME, as you would see in Windows Explorer. The track info is not visible in Windows Explorer views. You can see it from Windows Media Player or Creative Media Source Organizer, though. Other players like Zen Micro and Touch sort tracks and build the library database on ID3 Tag info, not filenames.

Maybe you are looking for