Zen V Plus Free

Want to thank you for the heads-up on the reset button on the left hand side very tiny?Have to mention though make sure its on first,?it wouldn't work in the lock? position. :smileysurprised: :smileysurprised: Sure saved me waiting for tech support. Why don't they have it posted on knowlodge?

Well thank you JasonI never seen that on there?how strange, duh:smileytongue:Blind I guess. Well at least it's posted now ????????Thank You

Similar Messages

  • ZEN Nano Plus free

    Well, I have the following problem:
    Well for some reason my ZEN Nano Plus keeps showing the Creative logo, i just can be turned off by removing the battery. I tried the updater from the website (already using latest firmware). But whenever i connect my ZEN with the computer and try to access it my explorer freezes for at least -2 minutes or freezes completely...
    Plz help!

    I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
    Zen Nano Plus Firmware Update:
    http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
    To install this firmware upgrade, do the following:
    - Connect your player to your computer.
    - Double-click the firmware upgrade file.
    - When prompted to set your player in Recovery mode, disconnect your player from your computer.
    - Press and hold the Play button while connecting your player to your computer's USB port.
    - Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    - Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
    - Follow the instructions on the screen to install recovery drivers for your player.
    - Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
    However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

  • Zen V Plus freez

    My dd reports her new Zen V keeps "freezing" it locks up and she can't do anything until the battery runs down, she recharges it and starts over. I suggested she try the reset button, and it worked once, then the next time she lost everything! All her music is gone.
    Any help is much appreciated.

    Thanks for your replies. As it turns out, last night I discovered that the pin I used to reset my player apparently wasn't big enough so when I tried a paper clip it worked and I hope I won't have the same problem again (will therefore always keep a paper clip handy!). But thanks anyway :-)?Tina

  • Zen V plus 8 GB capacity -- How much free sp

    My new 8GB Zen V Plus shows the total capacity as 7660 MB. Is that to be interpreted as 7660,000,000 bytes or 7660 * 024 * 024 = 8000,000,000 bytes which is the marketed "8 GB".
    I am concerned because it filled up completely with just 6.95 GB (approx 7,460,000,000 bytes) from my computer.
    I assumed the marketing capacity 8GB meant 8 * 0^9 bytes, which is really 7.5 GB approx. But 6.9 GB seems to be somewhat unacceptable. Will reformatting free up any space Message Edited by pannayar on -28-20072:53 AM

    every computer memory (flash disks, hard drives) has some hidden space in it. if you buy 80GB hard drive, you will never get full space of it - you will have like 70-75GB. there are various informations hidden there (let's say, for example, that you can recover files that were deleted like 2 months ago - the hidden space is where the information about them is hidden). read about it on the internet if you're interested.
    you can recover this space (but i'm quite sure that below method works on ZEN), but you will surely lose your guarantee:
    http://www.theinquirer.net/en/inquir...ives-recovered
    you have also asked about files that actually take more space on ZEN than on computer. you are wrong. on computer, you also have two sizes. open Properties window of any file and you will see magic things.
    (i have opened random .jpeg file)
    Size: 8.60 KB
    Size on disk: 2.0 KB
    every program (operating system, image browser, itunes or whatever) will show 8.60 KB as a file size, but the actual size is 2.0 KB and that's what you should look onto. this is about the file system, clusters and so on. read this if you are interested:
    http://forums.creative.com/showthread.php?=6985

  • Zen V Plus 8GB free

    Hi all,
    Bought myself this player this week, installed the software (organizer and explorer), went to the creative site to update player with latest firmware and auto updated the software to the latest versions.
    Everything went okay. Then I tried to fill the player with music, all mp3 from an external hard dri've. I was able to upload 5 tracks, leaving me approx. 6GB of space. Then everytime I tried to add another song, the player freezes and the program I used didn't respond any longer. I tried via organizer, explorer, WMP, drag and drop in windows explorer. All without success. Even formatting the player didn't work. Now it freezes after just track. So I am continuously pressing the reset button because the player stays in "docked" mode, i.e. not responding.
    Does anyone has a solution?
    Thank you!
    Tom

    This happened to me on my zen v plus 4GB.
    I fixed it by resetting and then starting in recovery mode and choosing the "clean up" option. To do this, reset your zen through the pinhole. Then hold down the play button while turning the player on. When you see the creative logo on the screen, release the play button.
    A recovery mode menu should then appear. Choose "clean up". That's what worked for me. "Clean up" doesn't delete anything from your player, but the format option will. Also, definitely don't choose "reload firmware" unless you have a copy of the firmware on your computer!
    See:
    http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=45,E=00000000008699925,K=524,Sxi=3,VARSET=ws:h ttp://us.creative.com/,case=4794
    for more details.
    Hope this helps!
    dordale Message Edited by dordale on 0-07-200704:44 PM

  • Zen v plus 2GB free

    <font face="Courier New" size="4" color="#ff3399">My zen v plus 2GB frooze. I reset it and when I turn it back on it freezes agin with in a couple of seconds. wut can i do 2 fix it's

    This happened to me on my zen v plus 4GB.
    I fixed it by resetting and then starting in recovery mode and choosing the "clean up" option. To do this, reset your zen through the pinhole. Then hold down the play button while turning the player on. When you see the creative logo on the screen, release the play button.
    A recovery mode menu should then appear. Choose "clean up". That's what worked for me. "Clean up" doesn't delete anything from your player, but the format option will. Also, definitely don't choose "reload firmware" unless you have a copy of the firmware on your computer!
    See:
    http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=45,E=00000000008699925,K=524,Sxi=3,VARSET=ws:h ttp://us.creative.com/,case=4794
    for more details.
    Hope this helps!
    dordale Message Edited by dordale on 0-07-200704:44 PM

  • Zen Nano Plus 512MB Crash/Fre

    The Zen Nano Plus 52 MB loads correctly, ans all the menus work, EXCEPT, the Play Mode option. What I do is I am able to 'click' on the pPlay Mode option, and it will bring the menu up, but the instant I try to scroll left, right, click, or press any other button on the player, it shuts off instantly. I've used 5 diffrent batteries, 3 headphones, I've formatted the player twice, and have re-installed the drivers from the CD. I am unable to load the updates, as I have Win 98, and they're not supported on that OS. This is also the second one of these players that I've had during my warrenty period, which ends Sept 3, the first one being returned due to an unfixable 'popping' noise during mp3 playback. So, my questions to you, loyal moderators, are #. What do you suggest I do about this? Should I send it to the factory? Should I take it to a friends house and attempt to load the drivers on his Windows XP? #2. Should I trust Creative to get it's act together after having two defecti've players, and ship me a working one? #3. If the answer to #2 is 'no', can I get my money back?
    Thank you for reading, and hopefully fielding my question. I eagerly await a responce to help me with my plight.
    -TFEagle
    Additional Information:
    Player: Creative Zen Nano Plus 52 MB
    Color: Black
    O/S: Windows 98 (Not SE)
    MP3 Player Serial Number: (Will provide if needed)
    Location: United States of America, Arizona
    Purchased At: Circuit CityMessage Edited by TFEagle on 08-28-2005 05:5 AM

    There is a firmware for the Nano, but you'll have to email Creative Tech Support for it.
    Get the firmware, and take it to your friend's Windows XP, as I'm not sure the firmware works on Win 98 (I think only 98SE at the earliest)

  • Get A Free Docking Station - Vision M & Zen V-Plus

    ...if you've bought either of these between 5th November 2006 & Jan 5th 2007, you're eligible to receive a docking station by following the instructions in the links below...you lucky gits, I got mine on the 3th November!?http://www.promo-creative.eu/en/produit.phpMessage Edited by ChabbyAlonso on 0-08-20072:04 PM

    Clicking the Zen V:M http://www.promo-creative.eu/en/dock.php?gets you the Dock?Clicking the Zen V Plus?http://www.promo-creative.eu/en/dock2.php?gets you a Zen wired remote instead. PB?

  • HELP! Brand New Zen Stone Plus WON'T TURN

    Just received the product today, downloaded and installed the latest software. Charged the unit for 3 hours and successfully loaded mp3 onto the player. Following every direction and clicked the "safely remove hardware" option. All ready to go... press the on/off button... NOTHING HAPPENED! No screen! LED light did not turn on! NOTHING!
    So went to Creative site and follow the "fix it myself" direction, reset the player did not work, formatting the player did not work. There is no firmware download available for Zen Stone Plus (only Zen Stone), so I could not try that option.
    I am starting to think there is a defect in my player. Do you guys have any suggestion on what I should do? Does any know how to contact Creative's US customer support (email address and/or phone numbers)? And please don't refer me to the 3 dollars to 30 mins support because I already spent money expecting to buy a non-defecti've product.
    I tried looking for the customer support number before posting this message. I did not know Creative have such a poor customer support system! I clicked the "email support" on its site and it directed me to some "fix the player yourself" page (I also tried those solution but did not help), and does not lead to any customer support number! HORRIBLE!Message Edited by misellu on 07-3-20070:6 PM
    ****** UPDATE*********
    Thanks for everyone's suggestions.
    Since I didn't want to spend more time to fuzz over a defecti've product, I returned my Zen Stone Plus to Amazon (I did this because I know sending it to Creative would take much longer time before I receive a replacement). Amazon sent me a new one in about 3 days at no charge (and free return shipping). The new one works fine now and does everything its suppose to do (so far...).
    Just like I wrote it when I posted the problem, I tried different time intervals and it still wouldn't turn on. I couldn't have lock the unit because it requires power on to turn on the lock (which I was unable to turn on the unit).
    The lesson I learn here is think about the product's customer support and where I am buying from before purchasing anything online. I would definitely think twice before buying Creative's products again.
    Message Edited by misellu on 08-05-200702:2 PM

    mine wont turn on after almost two weeks since i bought my player. i went to the store where i bought my player, asked them to replace my player right there and then (because i firmly believed that it was a factory defect) but to no avail. so i let the creative support checked my player and voila! my player was infected with WORM VIRUS!!! they fixed my player, deleted the virus and was all set after 2weeks. i scanned my computer, found A LOT OF WORM VIRUS, deleted them before connecting my player to this computer. after transferring files to my player & disconnecting it from this pc, it wont turn on again!! and i havent used it for at least 0mins since i got it back! darn!! i'm gonna return it again to the storea and ask for creative support's help again. does anybody know if there is an anti-virus available for zen products?

  • Zen V Plus 2gb - Space prob

    Hello guys,
    Saturday I bought a Zen V Plus 2gb and I installed the software, loaded my Zen and tried to fill it with music.
    But suddenly (by about 800mb ~ 80 songs) my Zen froze. I used the reset button and tried to fill it again. My 80 songs were still on it. But my computer didn't recognized it anymore. So I formated my Zen and I upgraded it with new firmware.
    Then I filled it again - and it froze again at 800mb and my pc couldn't recognize it anymore, too.
    I don't think that it is normal. What can I do? My Zen got 2gb free space but I only can use about 2/5 of it because it freezes. There is no notification like "The disc space is full", it just freezes and I have to format my Zen to use it again.
    Without formating I can't fill it with my pc or with the pc of my father. So it can't be a problem of a computer. Even the record function doesn't work. Is my Zen damaged, or is it normal that I can use only 800mb of my 2gb Zen?!
    I hope that someone could help me and I excuse me for my bad English :-)
    Bye,
    Lumpi

    The st?8GB Zen V Plus I?bought also had this same problem. It would allow me to add?only about 7GB of music before it would freeze and even cleaning up the links from the recovery mode menu would cause a freeze. I called Creative and told them I had read that someone else in this message board?wrote about?the same problem - a "faulty" flash dri've. Creative said they hadn't heard about it and recommended that I return it to where I bought it from and simply replace it. That's what I did and my 2nd 8GB V Plus has been working great.

  • Zen Nano Plus - can't move music to it all of a sud

    My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

    Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

  • Creative Zen V Plus - Seeking your help with "Audio format is not supported" error

    Hi,
    I have a problem with my Creative Zen V Plus and am looking for someone to do a quick test to help me. I listen to a lot of MP3 podcasts, so I often rewind, fast forward or set bookmarks inside tracks. When I do those operations in some tracks, I get the error ?Audio format is not supported? when I ?land on certain places in a track (and I am able to reproduce the problem, which happens always at the same place in a particular track).
    Here is what I mean by ?land?. For instance, there is a particular track (see the mp3 link below) that whenever I rewind to exactly 35 min 37 seconds, I get the error ?Audio format is not supported? and playback is stopped. If I fast forward to exactly 35 min 37 seconds, I also get the error. If I set a bookmark to exactly 35 min 37 seconds and I then go to that bookmark, I also get the error. But I don?t get the error if I play the track normally without any rewinding or fast forwarding: the track is played and passes the 35 min 37 seconds mark without any error.
    Creative Labs customer support wants me to return my player for repair, but I am not sure if the problem is with my player or if the problem would also be present on other Zen V Plus, thus my asking for your help.
    I would appreciate if someone of you could try one of my problematic tracks on their player. Here is what you could do to help me:
    1- Download and transfer to your Zen V Plus player the following audio file (it'ss a technology podcast and don?t worry, it'ss virus-free, it comes from CNET):
    http://podcast-files.cnet.com/podcas...oud_090808.mp3
    2- Go to the 35 min and 37 seconds mark, press PAUSE and set a bookmark there.
    3- Go into the Bookmarks menu and go to the bookmark you just set.
    4- Do you see the error ?Audio format is not supported?, or the audio plays just fine? If the audio plays just fine, could you tell me what are the first words you hear
    when going to that bookmark, just so that I am sure we are indeed doing the same test on each of our side?
    5- What firmware version is your player at ?
    Thank you very much for any help you could bring me.
    Patrick

    never mind. figured it out!

  • Zen Stone Plus 4GB - Problems with Sp

    Hi, I have a new Zen Stone Plus Player.
    According to the Creative Audio CD Ripper, I have . GB of free space left, and yet it tells me there is no space when I try to rip a CD.
    Let me stress, that I have not put my music files etc. in the root directory, they are all in a sub directory called Music.
    Within that subfolder, there are 27 further sub-folders, containing 57 mp3 files between them. Thus, the FAQ is of no help to me.
    Any help would be much appreciated.

    Hi,
    If you have windows XP or Vista go to Windows explorer. The stone plus should show up as removable dri've. Right click on it and click properties, it will show how much space there is left.
    If there's still space left, you can always use Windows Media Player (WMP)?to rip your CDs into mp3s and put them on your player afterwards.
    In WMP go to tools - options - rip music and change your settings to mp3. I think by default it will save your music in the My Documents/My music folder. So that's where you can find it back when it's done.
    If you can't find the tools- options menu just click on rip in WMP and hope for the best. If all the setting are still on default it should work.
    After it's done you can either drag and drop in windows explorer or if the creative software isn't giving you any further troubles you can use that to put the music on your player. Make sure to close WMP after?you've done ripping?or it will interfere with the creative software.
    Good luck,
    jolie

  • Zen nano Plus, say i have alot more space but i cant upload more so

    I just got the Zen nano Plus and it says on the organizer I have 698.3 MB of space left and I cant upload any more songs at all, anyone have an idea of whats wrong?
    thanks

    See the section "I can't seem to fit any more files on my flash player yet I have free space, why?" in the FAQ post.

  • Zen Nano Plus transfer prob

    Am having trouble transferring .wma files to my Zen Nano Plus even though it has 590MB free. When I try to transfer anything using Creative Source I keep getting a "transfer error" message. Have tried reorganising files into folders to cut down on memory used in the root folder - but it doesn't seem to help. It's even stopped letting me transfer between folders. Has anyone else had this problem.. Anyone know what to do??

    I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
    Zen Nano Plus Firmware Update:
    http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
    To install this firmware upgrade, do the following:
    - Connect your player to your computer.
    - Double-click the firmware upgrade file.
    - When prompted to set your player in Recovery mode, disconnect your player from your computer.
    - Press and hold the Play button while connecting your player to your computer's USB port.
    - Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    - Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
    - Follow the instructions on the screen to install recovery drivers for your player.
    - Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
    However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

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