ZEN V Plus Isn't Detected

When I plug my ZEN V Plus 4GB into my USB port, it isn't detected. I tried using the MP3 Recovery Tool and that does not detect it either, but it does show up in the Device Manager.

Right click on it and select Uninstall. Unplug your player then reconnect. It should re-install the driver and should be able detect your ZEN V plus.

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Zen V Plus isn't work

One day i turned on my Zen V Plus, and it came up with the message "Playback Error" and just froze. I couldn't turn it off or do anything.
So I let the battery die, once i plug it into my computer another thing pops up that says "re building Library" It started to rebuild and then just stop completely?andything that could help me would be appreciated

Another thing i had found out (this should help the guy above)?When i had turned it on after i got the playback error, the library wouldn't load (i had said that)?So i had decided to unplug it from the computer, then wait for the battery to die again, when it did, i pluged it right into the computer it loaded up again and quickly deleted all music from it. Once i did that, i unplugged it, then went back on to upload the same music?The last thing?I know that Rhapsody is compatible with Creative Zen V Plus, and had uploaded music previously. When i went back to upload the same music, i had dragged one song to it. But it wouldn't load up, and my Zen wouldn't stop saying that it was transfering files because i canceled the transfer. I waited 3 hours and still said it. i shut down the entire computer, and it still was transfering something. I unplugged it and it still was flashing, so waited for the battery to die, and then went back on, now rhapsody won't read the Zen. any help with the rhapsody problem will be appreciated?could you email me it [email protected]

Can't Download Any Firmware for Zen V Plus

? I've tried to update my little old Zen V Plus by downloading the latest firmware and applications, but I keep getting error messages. One error says "C:\Windows\system32\regsvr32.exe not found" and the other error has the code of 2472332. I'm running Windows XP Media Edition (2002) and Windows Media Player . My Creative Media Explorer won't let me add new media, and while I know I can do this via the Windows Media Player, I'd actually prefer to use the Creative Explorer. What am I doing wrong here? I've done device manager and updated the drivers, and my Zen V Plus is still detected. My USB is fine. Is there anything else I should do before I uninstall and reinstall all my Creative software? I still have my disc, and upon reinstalling the Media Explorer, the option to add media was greyed out. I'd truly appreciate any suggestions, and thanks in advance!

Just an update on my initial post, if anyone even noticed!
I was able to install new firmware, but not any software like Creative Source. It simply won't open. This goes for the Media Explorer as well. Using my disc, I'm still getting the same error codes. The video converter opened, but it doesn't recognize my player as being plugged in. I was able to roll back to Windows Media Player 0, but my system wouldn't let me install Service Pack 2. So now what? I'd like to be able to convert videos and add music through the Media Explorer instead of Windows Explorer. Once again, any thoughts on this would be helpful, thanks. I'm really at my wits' end.

Zen V Plus (med

Thinking on buying a Zen V Plus, and got some questions about the video side of the mp3-player.
How big files can It handel when converting? What types of files could be converted to .dib?
Let's see it this way:
I have an anime episode that I want to check on the Zen V, (Size of the file 72mb)
Could it work to convert it to .dib? And how big are the file going to be after converting?

Honestly the video playing on the Zen V Plus isn't that great. Its more of a "in can if you really have too"? feature more then something I would use on a day to day basis.
In my experience a 6mb compressed AVI file cropped to prior size, ends up being aroudn 50 - 60mb once converted. It really depends on how the original AVI was compressed in the first place. But on the same size I would expect the uncompressed AVI to be around 9 to 0 times the size of the compressed version of the same AVI. For example:? 3minute music Video 28x96 resolution, 5FPS?7,05,658 divx avi????Once edited and converted by video convert for Zen V Plus? 76,333,056?????So "in theory" a 72mb compressed AVI could end up almost 2gb if converted. (Worst case, depends on how the original AVI is encoded in the first place.)?Message Edited by gmandual on 2-7-20062:07 PM

Zen Nano Plus connection problems - SOLVED (1/2/06)

I recently bought the Nano Plus. On first installation everything worked fine. I decided to upgrade to the latest drivers and firmware via downloads from the Creative site. At some point during the firmware upgrade, everything seemed to hang. Eventually I had to halt the process, disconnect the player and reboot.
When I plugged the player back in, it is detected as a USB Mass Storage Device, but Windows Explorer and the Zen Nano Plus Media Explorer both claim that the device is not connected.
Here's what I have done so far:
)Uninstalled all drivers and Creative software, rebooted, reinstalled drivers/software, rebooted. When plugging the player in, a brief window pops up saying Zen Nano Plus has been detected. This is followed by USB Mass Storage Device being detected (this window stays up a lot longer, sometimes more than 5-0 minutes before disappearing).
2)Another uninstall/reinstall, but this time with a registry cleanup in between. Same result.
3)Tried installing installation cd on partner's laptop and plugging in the player. Absolutely everything works fine. So it's not my player. There must be something I still need to do on my desktop to get everything to work again.
4)Have also tried plugging into every USB outlet on the desktop. No change.
My system:
Windows XP (sp 2)
3.2 GHz
Intel 865 chipset
2 GB RAM
My Zen Nano Plus is currently running .0.03 firmware (latest).
On this desktop I am running the latest drivers (Creative Mass Storage Drivers .07.00.250)
When the player is plugged in, device manager shows no problems. Under Disk Dri'ves, Creative Zen Nano Plus USB Device is listed (and says the driver is from Microsoft, 7//0, version 5..2535.0). Under USB, USB Mass Storage Device is listed (and says the driver is from Microsoft, 7//0, version 5..2600.0).
I have tried manually updating these drivers to anything listed in the Creative folders upon installation, but it does not detect anything. When I check the drivers listed on the laptop that works with the player, these same driver details show up.
Any advice would be appreciated. I certainly would hate to only use my partner's laptop every time I want to update my music. I am also frustrated and puzzled as to why my player first worked on my desktop and now doesn't.Message Edited by lcvdw on 0-03-2006 2: AMMessage Edited by lcvdw on 0-03-2006 2:2 AM

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Zen nano plus suddenly isn't recognized by WMP 11

Hi there. I have Windows Vista Home Premium 32 bit on my PC. And I've had no issues with Windows Media Player recognizing my Zen Nano Plus - until this week. It just isn't. All of a sudden it's only showing as a removeable disk. I can access music files and what not - but I'd really like to be able to sync again. Has anyone experienced this problem?
I did download the new firmware and install it - but still having the issue. I'd appreciate your help and feedback thanks!

Re: zen nano plus suddenly isn't recognized by WMP n I do have that and while I can still add music and what not - I honestly just prefer going in one way through WMP . However, I did a System Restore Point today to a point to which I had thought I could still sync - and now when I open Windows Media Player it does recognize my device.
Interesting point - my device now has the udpated firmware; because I had updated last week. And AFTER I did the System Restore, and then plugged in my device, it reinstalled the driver and Windows Media Player did recognize it. So I wonder if this has to do with the new firmware installation; although WMP did stop recognizing my device prior to my updating the firmware. (That is what led me to look for the update in the first place)
However, this seems to have fixed my complaint. For the moment. Thank you for your response and suggestion!

Windows doesn't detect Zen V Plus he

I've just purchased the Creative Zen V Plus 4gb for my girlfriend but windows doesn't want to detect it, I have followed the?online suggestions with no?luck. It shows in my device manager but with an exclamation mark next to it, I've tried re-installing the driver with?no luck. I've tried this with media player 0 and just updated to series but am still having the same problem. I think all I need is a driver for this player but the software that came with it is not helping me! I have a ipod which I use on the same usb port and that works fine so why doesn't the Zen work!?
Your help would be very much appreciated.

Did you try to connect your device to Windows Media Player , under "Sync" Did you download and install all latest drivers and software (see below) ZEN V Plus and then Windows Vista 32-bit. http://us.creative.com/support/downl...ype=0&x=27&y=3

Zen V Plus 4gb Power On/Detection Is

I bought a Zen V Plus 4gb player on Tuesday (December 3st, 2007) when my old Zen V gb died (and it was out of warranty).
I bought this out of familiarity with Creative V series players, and my experiances with them have been positi've so far.
However, when I first put music on the player (I had the software installed beforehand)...about 2.5 gigs into transferring the music, the computer stops recognizing that the Zen V Plus is there. When I checked the actual Zen V Plus, I noticed it was frozen so I pressed the reset button.
The player tried to rebuild the library, and it froze again after maybe 30% progress. I waited around ten minutes, I reset the player again, only to have it then freeze on the "Creative" start up screen, and after waiting another ten minutes (after a lifetime working with computers I have learned patience is a very valuable tool in troubleshooting) I hit the reset button again.
Now, the computer refuses to recognize anything other than the chipset on the player, (its a model number of SMTP3600). I have tried almost every fix here, yet still cant get my player to work.
In addition to the player not being detected, I have the problem of it refusing to turn on. When I hold down the power button to turn it on, the play/pause and back lights blink without the player turning on. I have tried charging it using other USB charging equipment (with the usb cord it came with), without effect. I have tried leaving my computer on for several hours to charge it, with no effect. The charging indicator doesn't even show up..because the screen doesn't work.
Does anyone have a solution to this before I exchange it and buy a different mp3 player?

If you have not already, try the recovery tool to see if it hel
ps.
If that does not work, it's best to contact support for further assistance on the issue.

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on <span class='local-date'> 03-5-2008<span class='local-time'> 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Computer isn't recognizing Zen V Plus two days after everything was working fi

My computer isn't recognizing my Zen V Plus. Everything was fine two days ago, I was able to upload music and create playlists. I have contacted Creative and they haven't been much help. Here is everything:. I am running Windows XP;2. Other items work when plugged into the USB ports;3. The player will charge when plugged into the USB port;4. It isn't being recognized AT ALL by the device manager, or the Zen V Series Media Explorer;5. I had already been using Windows Media Player w/ Urge prior to receiving the MP3 player (and as I mentioned it worked fine with the WMP for several days). Although I went ahead and downloaded the patch to be safe;6. I am always logged in as the administrator. Please help! Any advice is GREATLY appreciated! Creative has been horrible in offering support. They seem to ignore certain portions of my emails.

Thanks for the reply.
I have a tagging program, but I neglected to mention is exclusi'vely use WMA format. That doesn't matter.
There are no duplicate files, because I check that before uploading to the unit.
I've figured out a few ways to solve this problem, though. One way is to create a playlist. The Zen displays the correct file count this way.
Another way is to select files via album, artist, or genre, and THEN go back to All Tracks.
Jd

No Player Detected for my Zen V Plus, and I don't have Windows Media Pla

I don't get it, I went to uninstall Windows Media Player , since that is what every one says is the reason my computer isn't recognizing the Zen V Plus, but I don't even have it on my computer. What else can I do? I am not so PC friendly I have to admit, I work on a IMAC at work and just barely tolerate the PC that we have at home. Any suggestions before make a trip to the Apple store and pic up an IMac and IPod?

I bought my daughter the Zen V Plus for her birthday because we were getting tired of the Sony Walkman mp3 player only playing their format (atrac3). It made it hard to get music off the net that was mp3 format. It does not convert well. Anyway, we followed the install directions to the letter. It took all day (over 5 hours) to get this set up and music INTO it.
Turns out, while Windows Media Player transfers music to the player just fine, the Creative Media Source is junk. It does NOT recognize the player so you can not transfer music to the player. The Sync Mangager just wants to add EVERY song in your computer to the player and the Creative Media Explorer doesn't know what to do. I have used Sony Connect, iTunes and Windows Media player. All require program to transfer music. Why does this tiny player need so many programs? Why not one GOOD one to organize, burn, sync? It's like non of these programs can talk to the other one. To use the Media Explorer we had to re-create a playlist we already had in the MediaSource program. Also, I miss the easy - 2 - 3 of the Sony/iTunes/Windows Media Player.
MediaSource requires like 5 steps to organize the music list the way you want it (by song, artist etc). Other programs you just click on the column title and it organizes it just like that.
?I have decided for our own sanity (lost of profanity and tears just trying to get music into the player today) that we would just use Windows Media Player 0 from now on. My only complaint about using Windows Media Payer 0 to organize and transfer music is that I don't know how to make it tell me what is already in the player when I want to add/delete or change the music around.
?Does anyone know what program has to remain on our computer to run the Zen V Plus? Can I remove the dead MediaSource? Will the player still charge without it's?

Zen V Plus - Media Explorer not detecti

Hi, I'm not sure if this has been posted somewhere along the lines. If it has sorry.
Anyway, my problem is I have my V plus attached to my PC I have it turned on and it says it's docked.
But my Media Explorer and other various Media Sync programs won't detect it.
It shows up in My Computer as a Portable Device but that doesn't really help me that much.
I can transfer files onto it the old fashioned way of dragging and dropping but i'd really like the convenience of the Media Explorer.
If anyone could provide me with a solution to this I would be quite greatful.Message Edited by Konis on 04-6-200702:24 PM

I had the same. I understand, that another programs ocupate player befor Zen media Explorer. GoControl Panel-> System-> Devace Manaderhere you will find? Portable DevicesIn my PC here was MCT devise (something that, not remember)I delete it !!!Than start Creative Media Explorer and after ?Disconnect Zen Player and connect again.Now Explorer find Zen Player and in Portable devices I have Creative Zen V plus?Enjoy

Zen Stone Plus: does not charge/power on / isn´t reconized by my

Hi!?Bought a few days ago a zen stone plus but haven't tested it. Aboiut 2 weeks later I opened the boix and noticed the player does not charge, or power on and is not recognized by my pc as well...
What should I do? The shop where I bought it is about 600 km away from my home...
Regards?

Try it on another PC if you can to be sure the player is having a problem, if it does the same there then I would advise contacting Customer Support so they can assist you.
Cat

Zen v plus probl

i've only had my zen v plus for a day and decided to charge it overnight. when i was listening to it this morning, after a song finished, it just turned off. i pressed the reset button multiple times but nothing happened. if i try to turn it on, nothing happens - i even tried to press other buttons and held them for more than 30 seconds.
so far, nothing has been working.
i even linked the player to my comp through the usb cable and the computer didn't even detect it - so i can't even update it firmware.
has this happened to anyone else - if so, do you have a solution?
thanks

try this I found it on another website I had the same problem and it worked.
To solve this, plug in your hardware and wait for the prompt to search for drivers.
If no drivers are found, click on the "advanced" option of locating the drivers manually.
If you dont get an option of browsing manually go to Control Panel > Device Manager and Find your hardware thats not installed. Right click on it and select Update Driver Software.
You get asked to Browse your computer, or you can enter a file location. Simply place the following in, or find the folder on your computer
C:\Windows\System32\DriverStore\FileRepository
Click next and Windows searches that folder... and finds your drivers... installs them and sorts it all out.
This has solved my problem with my Creative Zen V Plus MP3 player and some other hardwares which cannot be recognised."

ZEN V PLUS - Depleted Batte

I bought a Creative Zen V Plus (pink version)?for my neice for her birthday on 7-2-2007. She only used it a few times and then it stopped working. Recently I was wondering why i haven't seen her using it so i asked her. She told me that it hasn't been working for a while. So i had her bring it o me to see what the problem is. I am a little familiar with the Creative MP3 players because i have the Zen M 30gb and i also purchased 2 more ZEN M 30gb for my brother and sister and also a Zen V Plus (black and green) for my nephew. So as you can tell i love the Creative brand. I am not sure what is wrong with my neice's Zen V Plus. When i try to turn it on it won't turn on. So i plug it into the computer using the USB cable that it came with. Here is what it does when i connect it to the computer.
1. Blue leds lights up under the play button.
2. Then the blue leds turns off and then turns back on.
3. Then the led flashes again and then my computer detects the mp3 player and ask if i want to sync.
4. I click No for syncing.
5. Then the mp3 screen shows the battery on low with the red chunck on the battery. Then the red chunck turns green and then the battery starts to ncrease to /4 full then half full then 3/4 full then it shows the completely full battery icon/symbol ***All this happens within less than minute.***
6. Then the blue leds turns off and the battery image on the screen disappears.
7. The icon on my computer shows that the mp3 player has been disconnected.
8. I push a button on the mp3 player to see if it is still on. When i do that the full battery icon appears along with the blue leds.
9. I goto the side and turn the player on and then the screen turns on then goes to the docked icon.
0. As i wait a little bit the screen turns off and then the blue leds turns on again and flashes (showing me that it's charging).
. Then after a few seconds of blue led flashing, the leds turns off and stops flashing.
2. I push scroll button again to see if it's still on, and it is.
3. I then goto support page to update the firmware. I follow the processes as stated on?Creative site and completed the update successfully.
4. The player restarts after firmware update, and computer lets you know that update is successful, but it still won't turn on.
5. It does exact same thing as it did before. I repeat steps -2. Same things occur.
6. When i unplug the USB from the mp3 player it turns off immediately. i press the play button with the USB connected to make the screen turn on and then unplugg the USB to see what would happen and it also shuts off immediately.
7. I have also tired letting it stay connected to the USB over night and over the weekend with my computer staying on. Hoping that it might charge up?but still nothing.?I contacted Creative and they gave me a few things to try that i have already tried and still no luck. The last option in that list of things to try was to request a RMA (which basically consists of me paying $25.00 for them to diagnose the problem because i only have the 2months hardware manufactures warranty left) in which i am hesitant to pay for because it seems to be a commmon defect in the ZEN V and ZEN V Plus. I have been reading around and it seems like the problem?might be that?the battery might be on the verge of being dead or is completely depleted. I have read alot about people with similar symptoms with their players and it seems to be very common with the battery.?My neice probably only used it less than 5 times. And its been sitting in her room for months because she didn't know what to do with it because it stopped working. My little nephew's ZEN V Plus i acting up also. He says it's not working again. So I will be taking a look at it sometime this week too. I?tried being as detailed as possible so that u guys can better understand the situation. Hopefully someone knows a fix to this and help me fix it without having to cough up another $25.00 PLUS SHIPPING AND TAX to have then take a look. But i can't resolve the problem within the next week or so then i guess i will have to send it in.
Message Edited by jack36 on -08-20072:42 AM

reset it then cleanup>reboot theplayer http://forums.creative.com/creativel...ap&thread.id=3

ZEN V Plus Isn't Detected

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