Zen V Plus Issue: Windows won't recognize

Just bought a Zen V +. But, Windows (XP Home) does not recognize it. The software installed successfully, but it does not show up in "My Computer" and both Media Explorer and WMP do not detect it. However, my Zen Nano pops right up when I connect it.
Any ideas/help?
Thanks

Hi! Sorry first sorry for my english...
I had the same problem, and i just resolve it after try a lot of thing as clear register, look for spyware....
Finally i thought mus be a codec problem.
First look for all codec?s pack and delete all u thing u dont need.
Then i try to delete windows media player in order reinstall, but the only media player let me its comeback to the previous version, i do it, and after restart the computer my problem was resolved.
I hope u will resolve it!!!!

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