Zen V Plus light up but wont turn

my mp3 won t turn on, even when I hold the reset button for a minute.
When I plug it into the computer, the play button and back button light
up, but I still can t turn it on. Plus, my computer doesn t recognize
it. I tried reseting it, but it won t work either.
what should I do?

I have the same problem?on mine. After plugging it into my boyfriend's laptop to charge, it was no longer recognized by ANY computer and doesn't turn on. I'm not even sure it charges when plugged into the computer because the blue lights come on, but no other indication of action. They do not do the steady flash, they just remain lit.

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