Zen v plus major probl

?I just bought a zen V plus 4GB?as a gift for a friend of mine, got it charged, downloaded a video to it, I was surprising impressed with the result, then things went downhill fast, I was changing the players name and it locked, wouldnt turn off, nothing. I reset the player, I've had to do that on occasion with my zen xtra and vision M, not a huge deal though a little disconcerting, after the reset i changed the name, went to add some audio, and it couldnt recognize the device....hmm....look at the player, and its locked agin with a blank screen, the controls are lit and thats all, nothing else responds, and it wont even reset.....any help? Do I have a rare bum unit and should replace it with the same, or they plauged with problems? I'm defiantly taking this unit back, 2 major issues within 8 hours of ownership....and 0 minutes of operation , its not a keeper, any advice is appreciated.

anyone?

Similar Messages

Creative zen v plus - 'fimware probl

any idea what this is, and how to remedy it's

There'in lies the problem. You don't have Windows Media Player installed. Try WMP 0 or .
luvmyrescuedogs
<span class="majorheader">Minimum System Requirements for Zen V Plus
<img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="">Microsoft? Windows? XP (Service Pack?2 and Windows Media Player ) / XP 64-bit <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> Intel? Pentium? III GHz or AMD Duron GHz <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> 256MB RAM <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> USB . port (USB 2.0 recommended) <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="">70MB free hard dri've space (more for audio content storage

Zen Nano Plus showing Probl

I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
"Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
1.Can anyone tell me the link where I can find latest
Firmware for Zen Nano plus.
2. And how to get rid of above problem?
Please let me know if you need more information regarding the problem.
Thanks in advance

The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
You should go to the download page and choose the player you have from the category list and get the firmware there.
What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
Jason

Zen Nano Plus Connection Probl

(2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
(2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
PB's check:
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
Any ideas?
Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

NEWS!!!
Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
So, now what?

Zen Micro having major proble

when i try turning my zen micro on its says the normal screen the creative all rights reseved and then it shows the screen with the large creative writing. then it stops there.it will sit there for hours at a time with just that creative screen...i have tryed the rescue mode doin the disc clean up and trying to format it. both didnt work. the screen would say formatting but 5 minutes later it would still be like that. i tryed runnin it out of all its battery and then charging it up again. same thing when the charge was complete it just stopped at the creative thing...anything else i can do?

Nah, i think that you should call support and have your player exchanged right away.
Before that you can try firmware upgrade offcourse if you can make connection betwen unit and your pc.

Creative zen v plus.. proble

Move to Portable Media Players, due to requiring assistance with Video.
Dale-CL

Yes I've got a TEAC MP-244 and I wanted to upgrade the firmware.
Tghe tool that was sent me by a TEAC support member worked; but it made my player to be a "STMP3600" and Windows XP wanted to have a driver.
I looked into the folder but the files there were corrupt.
The I downloaded the older firmware from the TEAC support website and - god thanks - the files in this packed folder worked. That means that the STMP3600 was recognized and a new device - in German: Player-Wiederherstellungskonsole (Englisgh sthg. like that: Device to recover the player?) - was created. Then I could upgrade the firmware successfully.
Maybe that's a help for you all guys.
Kinds gegards,
Marcel S.
PS: Excuse my bad English. ;-)

Zen v plus probl

i've only had my zen v plus for a day and decided to charge it overnight. when i was listening to it this morning, after a song finished, it just turned off. i pressed the reset button multiple times but nothing happened. if i try to turn it on, nothing happens - i even tried to press other buttons and held them for more than 30 seconds.
so far, nothing has been working.
i even linked the player to my comp through the usb cable and the computer didn't even detect it - so i can't even update it firmware.
has this happened to anyone else - if so, do you have a solution?
thanks

try this I found it on another website I had the same problem and it worked.
To solve this, plug in your hardware and wait for the prompt to search for drivers.
If no drivers are found, click on the "advanced" option of locating the drivers manually.
If you dont get an option of browsing manually go to Control Panel > Device Manager and Find your hardware thats not installed. Right click on it and select Update Driver Software.
You get asked to Browse your computer, or you can enter a file location. Simply place the following in, or find the folder on your computer
C:\Windows\System32\DriverStore\FileRepository
Click next and Windows searches that folder... and finds your drivers... installs them and sorts it all out.
This has solved my problem with my Creative Zen V Plus MP3 player and some other hardwares which cannot be recognised."

ZEN NANO PLUS PROBL

Songs are not playing back that are loaded on the device. The names of the songs display on device but will not play...it skips the songs. I've updated the firmware. I've tried deleting all of the music on the device and reloaded and a few songs will play....all of the music is from Napster.
The songs on the zen are displaying when connected to PC. Used Creative Organizer to transfer songs to player.
It should not be this difficult. I had a RIO FORGE that was a piece of cake and thought I'd try another player.....

Songs that you bought on a per song basis will play on the Nano Plus if you use Windows Media Player or the Creative software to transfer them. The songs that you got from an unlimited subscription service won't play on the Nano Plus. The subscription songs will play on a Zen Microphoto, Zen Sleek Photo, Zen Vision m, or the new Creative flash players Zen V and Zen V plus.Message Edited by JK23 on 06-26-2006 05:43 PM

Zen Nano PLus song list probl

I had transferred about 00 songs into my zen nano plus but when I played it, I realised that I had lost alot of songs. Check the system info and it states that I have only 34 songs in the player. When i check back on my pc, it indicates that i have 00 songs in my player.
I owned the gb version and have only transferred less than half of its capacity.
I have the updated firmware and driver installed and my songs are all mp3 format. Therefore there shouldn't be a reason the player can't play my songs.
Thanks,
NinaMessage Edited by arnina on 06-04-2006 09:40 AM

So after I posted my initial qns, I went through the forums and found out that flash based players couldn't handle too many folders. I had transferred my songs using wmp sync and by doing so, the player created folders for each individual artist and broke down further into albums. This would have been great for hdd players but not for flash based ones.
What I did was to just transfer the songs individually using the explorer. It's a tad hassling but it doesn't create all those folders.
Hope that this help for any other new users of zen nano plus or flash based player. Feel a bit idiotic answering my own question though.
Jaded_Whisper if you have any more questions, you could pm me. I could try to help you with all my newbie expertise. LoL
Cheers,
Nina

Zen Nano Plus - Connection Problems and Firmware Upgrade probl

Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
I eventually got it by doing this:
While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
-taka

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Zen V Plus and USB Connect

Hello everyone. First off... I love the look, feel, and design of the Zen V plus. I'm hoping to eventually get to compliment the actual functionality of it. It has been a long day of hurry up and wait since I sped off to Circuit City early this afternoon for the Zen V plus. I'm just DYING to test it out, but it seems there is a major stumbling block. Let me give you a step by step run down of what has gone on since I can't seem to find a solution in the other posts I've read:
I put the installation disc and successfully installed the software on it.
After installation, I connected the zen v plus to the USB port and it wasn't long before I saw the battery symbol, complete with lightning bolt to show that it was charging. I also noticed that it was "docked", and I saw the USB symbol on the screen of the mp3 player. The button lights were glowing on and off. No problems yet...
I checked to see if you could sync songs while it charged - and it didn't recognize the player.
Around the 4 hour later mark, it DID recognize the player, and allowed me to rip and sync my Maroon 5 CD. I decided to leave and let it charge fully before making any other attempts.
I come home, and the mp3 player has been charging for approximately 6.5 hours. The lights are no longer flashing, and it has appeared to shut off, which I assumed meant it was done charging.
I unplug - attempt to turn on - and nothing. It's dead. Now...it's not being recognized at all.
I'm not good with electronics really, and never pretended to be, but something tells me the USB connection is weird. My brother owns a PSP - and sometimes it doesn't want to read *his* device either. I'm wondering if perhaps it did recognize the device long enough to give me confidence that it was charging, and then lost the usb connection at some point. (It's highly doubtful that my pc went into any sort of sleep/power save mode because there is almost always someone on the computer here.)
For what it's worth, I am using WMP 0, Windows XP (service pack 2), and have tried ALL usb ports (front and back) to get some juice into this thing. The computer just won't recognize it now. I plug it in and hit the power button, and it won't show me so much as a sign of life.
Any suggestions

I had this exact same problem. you should see a little plug on the battery when its connected to the computer, you are seeing a lightning bolt because your V Plus has an old Firmware version on it. Head to the Support->Downloads section and download the latest (..03 I think). This fixed most of the problems I was having.

Mass Storage Drivers to save Zen Nano Plus...[HALLELUJAH SOLVEDDDD!

Okay, my Zen Nano Plus was working fine until about two days ago, when it just started shutting off. The battery was full, and I switched batteries three times, but it still wouldn't stay on. I looked through the forums, and there was advice to update the firmware. [I had ..0] I downloaded it [.3.03], and ran it, but then it said that it couldn't find the hardware for the software [or the software for teh hardware?] and I didn't know what to do, but the computer [or whatever] decided to disconnect the Nano from the comp, so there was no firmware on the player at all. And now it won't turn on.
So I looked on the forums for THAT, and it was advised to download the Mass Storage Drivers, so I did. Only I don't know if I'm supposed to double click the icon and execute the program before I do the whole "push play before connecting the player to yor computer and continue holding play for ten seconds" thing, but I did, and I don't know if I was supposed to do, and somebody please help meh because I love my Zen and if he dies I am going to die as well. And be really bored during my classes.
Also, I am running on Windows ME.Message Edited by rubyandrest on 0-29-200708:4 PM

Dude...i have been a loyal customer of creative for years....i just updated my firmware on my nano plus and my zen shut down....no reset...nothing. i sent an email and i recieved a generic email about paying for contact help. they have lost a loyal customer and i am telling all of my friends to never buy a creative product. mine was fine and then i saw a firmware upgrade and thought, "wow, this would be great". then after installing it is useless. no help from creative at all. i have always had soundblaster cards and creative speaker systems so i figured id get their mp3 player...now i will never patronize their company again. go get an ipod. i am on payday! they will probably delete this post and deny me access to the site after this, but i am a marketing management major and this is a big No No for companies that wish to stay around. Creative will be gone in a few years if this is the service they offer.

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on <span class='local-date'> 03-5-2008<span class='local-time'> 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Creative Zen V Plus and libmtp

First off, for some reason whenever I plug my creative zen in, my laptop assumes this is some sort of photo device. In additino to that, Amarok won't recognize it.
When I did mtp-detect:
Listing raw device(s)
Found 1 device(s):
Creative: ZEN V Plus (041e:4152) @ bus 0, dev 15
Attempting to connect device(s)
usb_claim_interface(): Device or resource busy
LIBMTP PANIC: Unable to initialize device
Unable to open raw device 0
OK.
Should I be concerned about the LIBMTP PANICE?

hokasch wrote:However, I have still not found a linux app that transfers album art. Does Banshee copy the album covers? Or does anyone know about another tool? I read amarok1 schould be capable of this, but I can not get it to recognize the zen.
Amarok1 can definitely do this and I think it's probably got the best interface for copying tracks to the player - I only keep amarok1 installed purely for transferring tracks to my player!
danielsoft wrote:wait, does that mean that this player cannot be connected as a generic USB storage device?
My Vision:M can partition part of the harddrive that will mount as a storage device, but that's only for files. Audio and Video is transferred only through MTP which is a pain in the wotsits. I'm not sure about all creative players, but I think the majority are MTP.

Zen v plus major probl

Similar Messages

Maybe you are looking for