ZEN V Plus: "No License to play. Sync to PC.&qu

I received my ZEN V Plus last year and I have had this problem a few times. Normally, I would just go back on to my computer, connect the player, and update the player licences from Best Buy Rapsody. It has worked fine for a while. Then, I didn't play it for a while and the next time I tried to play something, the message:No license to play. Sync license from PC. So I did the following:
I tried to update it as normal, that didn't work.
I tried dis-connecting and reconnecting.
I made sure my player and PC were authorized.
I restarted the computer.
I tried multiple log-ins
I went to creative.com and ran the recovery program. The firmware is updated.
I looked around on the forum, and still couldn't get it to work.
Does anyone have any ideas? I've had it only for a year and I really don't want to have to get another one if I don't have to. I may find a different brand if this is going to happen as often as it has been.
Gretch

I use Rhapsody to-go all the time, so here is what I would recommend:?) Make sure the date/time on your device is correct?- when it is wrong there are times when the device won't update2) Make sure you are syncing the music with the same PC you downloaded them from?- If not, just delete the track and resync and see if it works?Usually one of these two items will fix the problem. If not, then delete the device from Rhapsody and re-autorize it and see what happens. Also, just as a sanity check make sure you can sync new songs just to make sure nothing changed with your subscription, etc. Good luck,DaveR

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ZEN V Plus: "No License to play. Sync to PC.&qu

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