Zen v plus probl

i've only had my zen v plus for a day and decided to charge it overnight. when i was listening to it this morning, after a song finished, it just turned off. i pressed the reset button multiple times but nothing happened. if i try to turn it on, nothing happens - i even tried to press other buttons and held them for more than 30 seconds.
so far, nothing has been working.
i even linked the player to my comp through the usb cable and the computer didn't even detect it - so i can't even update it firmware.
has this happened to anyone else - if so, do you have a solution?
thanks

try this I found it on another website I had the same problem and it worked.
To solve this, plug in your hardware and wait for the prompt to search for drivers.
If no drivers are found, click on the "advanced" option of locating the drivers manually.
If you dont get an option of browsing manually go to Control Panel > Device Manager and Find your hardware thats not installed. Right click on it and select Update Driver Software.
You get asked to Browse your computer, or you can enter a file location. Simply place the following in, or find the folder on your computer
C:\Windows\System32\DriverStore\FileRepository
Click next and Windows searches that folder... and finds your drivers... installs them and sorts it all out.
This has solved my problem with my Creative Zen V Plus MP3 player and some other hardwares which cannot be recognised."

Similar Messages

ZEN NANO PLUS PROBL

Songs are not playing back that are loaded on the device. The names of the songs display on device but will not play...it skips the songs. I've updated the firmware. I've tried deleting all of the music on the device and reloaded and a few songs will play....all of the music is from Napster.
The songs on the zen are displaying when connected to PC. Used Creative Organizer to transfer songs to player.
It should not be this difficult. I had a RIO FORGE that was a piece of cake and thought I'd try another player.....

Songs that you bought on a per song basis will play on the Nano Plus if you use Windows Media Player or the Creative software to transfer them. The songs that you got from an unlimited subscription service won't play on the Nano Plus. The subscription songs will play on a Zen Microphoto, Zen Sleek Photo, Zen Vision m, or the new Creative flash players Zen V and Zen V plus.Message Edited by JK23 on 06-26-2006 05:43 PM

Creative Zen V Plus, Probl

I left my place for the weekend, i come back and attempt to turn my player on. but the screen comes up blank but the plays still on but i just cant see anything. i tryed resetting the player. and i have already updated the firmware. can soemone help me?

yumx23,
Have you tried upgrading or reloading the firmware yet? That could help if the player is having some issues. If it doesn't, I would recommend contacting Customer Support for assistance.
On a seperate note, I have removed your signature as it is advertising, which is against the rules.
Cat

BIG BIG ZEN V PLUS PROBL

My 90-day warranty is expired so i cannot have my mp3 fixed. So that means that i hope anyone who reads this can HELP ME!?Yesterday, after re-setting my player twice because it froze while in music playback, it froze again while rebuilding the library. I was going to follow the instructions of going into recovery mode and then to format and reboot the player, EXCEPT THAT THE PLAYER DOESNT EVEN TURN ON (is this because re-setting it about 5 times in a couple of minutes will completely deplete the battery?)?Okay so then i followed the instructions of recharging the battery. I left it charging OVERNIGHT and it still didnt work. When it was plugged into a power source all it would show was a forever glowing blue light behind the buttons. I've tried resetting again while charging (some say this may work) and since its got no power, i cannot go into recovery mode and reload firmware or format anything!?When i try turning it on, the blue lights behind the buttons flicker as though it's trying to turn on but some hardware problem is preventing that from happening!?Honestly, i cant say Creative has produced some reliable products...all i can see on these boards are player problems...if my player is broken ill just buy an ipod

I'm sure there's hope. Try to contact Creative's costumer service. You can either call them or email them.
Also, you can try to PM (send a private message) to a Moderator just in case the people over at costumer support fail to help you. But I'm sure they will have an answer for you.
It sounds to me that the player might be faulty. I'm confused as to why it won't even go to recovery mode

Creative zen v plus - 'fimware probl

any idea what this is, and how to remedy it's

There'in lies the problem. You don't have Windows Media Player installed. Try WMP 0 or .
luvmyrescuedogs
<span class="majorheader">Minimum System Requirements for Zen V Plus
<img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="">Microsoft? Windows? XP (Service Pack?2 and Windows Media Player ) / XP 64-bit <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> Intel? Pentium? III GHz or AMD Duron GHz <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> 256MB RAM <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height=""> USB . port (USB 2.0 recommended) <img width="0" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="24"><img width="" alt="" src="http://images.americas.creative.com/images/bullet___6.gif[/img] height="2"><img width="5" alt="" src="http://images.americas.creative.com/images/spacer___6.gif[/img] height="">70MB free hard dri've space (more for audio content storage

Zen Nano PLus song list probl

I had transferred about 00 songs into my zen nano plus but when I played it, I realised that I had lost alot of songs. Check the system info and it states that I have only 34 songs in the player. When i check back on my pc, it indicates that i have 00 songs in my player.
I owned the gb version and have only transferred less than half of its capacity.
I have the updated firmware and driver installed and my songs are all mp3 format. Therefore there shouldn't be a reason the player can't play my songs.
Thanks,
NinaMessage Edited by arnina on 06-04-2006 09:40 AM

So after I posted my initial qns, I went through the forums and found out that flash based players couldn't handle too many folders. I had transferred my songs using wmp sync and by doing so, the player created folders for each individual artist and broke down further into albums. This would have been great for hdd players but not for flash based ones.
What I did was to just transfer the songs individually using the explorer. It's a tad hassling but it doesn't create all those folders.
Hope that this help for any other new users of zen nano plus or flash based player. Feel a bit idiotic answering my own question though.
Jaded_Whisper if you have any more questions, you could pm me. I could try to help you with all my newbie expertise. LoL
Cheers,
Nina

Zen Nano Plus showing Probl

I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
"Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
1.Can anyone tell me the link where I can find latest
Firmware for Zen Nano plus.
2. And how to get rid of above problem?
Please let me know if you need more information regarding the problem.
Thanks in advance

The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
You should go to the download page and choose the player you have from the category list and get the firmware there.
What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
Jason

Zen Nano Plus Connection Probl

(2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
(2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
PB's check:
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
Any ideas?
Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

NEWS!!!
Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
So, now what?

Zen v plus major probl

?I just bought a zen V plus 4GB?as a gift for a friend of mine, got it charged, downloaded a video to it, I was surprising impressed with the result, then things went downhill fast, I was changing the players name and it locked, wouldnt turn off, nothing. I reset the player, I've had to do that on occasion with my zen xtra and vision M, not a huge deal though a little disconcerting, after the reset i changed the name, went to add some audio, and it couldnt recognize the device....hmm....look at the player, and its locked agin with a blank screen, the controls are lit and thats all, nothing else responds, and it wont even reset.....any help? Do I have a rare bum unit and should replace it with the same, or they plauged with problems? I'm defiantly taking this unit back, 2 major issues within 8 hours of ownership....and 0 minutes of operation , its not a keeper, any advice is appreciated.

anyone?

Zen Nano Plus - Connection Problems and Firmware Upgrade probl

Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
I eventually got it by doing this:
While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
-taka

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Creative Zen V plus non reconnu!!!!!!!

En desespoir de cause, apr s un echange avec le support technique Creative (qui n'a pas pu apporter de solution mon probl me...et qui tarde me proposer une autre alternati've.......) et au moins une semaine essayer de faire refonctionner mon Zen V Plus, je m'en remet une me charitable (francophone si possible) pour m'aider r soudre le probl me suivant : Heureux (dans un premier temps) d'avoir acheter ce lecteur, je me suis empress de l'installer sur mon PC, et tout a bien fonctionn .Apr s quelques jours d'utilisation, voulant ajouter quelques bon albums dans le lecteur, je l'ai branch sur mon ordinateur apr s avoir fait quelques mises jour, et notamment celle de Windows Media . J'ai aussi enregistr mon produit ce jour l (avant l'installation de WMP me semble-t-il).J'ai constat qu'alors mon Zen V Plus n' tait plus reconnu par le programme "ZEN V Series Media Explorer" ni par le "gestionnaire de synchronisation", bien qu' tant reconnu par mon ordinateur.En contactant le support Creative, on m'a envoy un mail pour me dire de remettre Windows Media player 0 avec runtime 9.5 et un hotfix, ce que j'ai fait, ou plut t refait car j'avais d j lu sur certains forums que WMP causait un bug avec ZEN. Autant vous dire que a n'a toujours pas fonctionn la seconde fois et que malgr les installations recommand es par le support technique, j'en suis toujours au m me point et mon Zen (plus reconnu par le programme "ZEN V Series Media Explorer" ni par le "gestionnaire de synchronisation", bien qu' tant reconnu par mon ordinateur) QUELQU UN A-T-IL UNE SOLUTION D'avance merci !
*edited title due to it disrupting forum formatting. Dale-CLMessage Edited by Dale-CL on 05-22-2007 02:3 PM

Je pr?cise que j'ai bien effac? WMP et runtime avant d'installer WMP0 et runtime 9.5.

Zen Stone Plus won't charge for more than 10 min

When I charge my zen stone plus, withint 5-0 mins it will be full, as indicated by both Creative Mediasource lite as well a the blinking blue led.
But once I turn on th eplayer i am shown with only 2 bars of battery and within 5 minutes of use I am down to one bar.
What's going on?
Resetting the player doesn't seem to work at all!
I haven't even had a chance to properly use it at all >

Me 2... I bought 2 Zen stone plus and the two wont charge for long too... I leave it for 4hrs and still the battery bar is only one bar full. Hai~~sad... And to make things worse, one of them the volume button is faulty. Anyway does anyone of u haf creative support hotline?

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

ZEN V PLUS - Depleted Batte

I bought a Creative Zen V Plus (pink version)?for my neice for her birthday on 7-2-2007. She only used it a few times and then it stopped working. Recently I was wondering why i haven't seen her using it so i asked her. She told me that it hasn't been working for a while. So i had her bring it o me to see what the problem is. I am a little familiar with the Creative MP3 players because i have the Zen M 30gb and i also purchased 2 more ZEN M 30gb for my brother and sister and also a Zen V Plus (black and green) for my nephew. So as you can tell i love the Creative brand. I am not sure what is wrong with my neice's Zen V Plus. When i try to turn it on it won't turn on. So i plug it into the computer using the USB cable that it came with. Here is what it does when i connect it to the computer.
1. Blue leds lights up under the play button.
2. Then the blue leds turns off and then turns back on.
3. Then the led flashes again and then my computer detects the mp3 player and ask if i want to sync.
4. I click No for syncing.
5. Then the mp3 screen shows the battery on low with the red chunck on the battery. Then the red chunck turns green and then the battery starts to ncrease to /4 full then half full then 3/4 full then it shows the completely full battery icon/symbol ***All this happens within less than minute.***
6. Then the blue leds turns off and the battery image on the screen disappears.
7. The icon on my computer shows that the mp3 player has been disconnected.
8. I push a button on the mp3 player to see if it is still on. When i do that the full battery icon appears along with the blue leds.
9. I goto the side and turn the player on and then the screen turns on then goes to the docked icon.
0. As i wait a little bit the screen turns off and then the blue leds turns on again and flashes (showing me that it's charging).
. Then after a few seconds of blue led flashing, the leds turns off and stops flashing.
2. I push scroll button again to see if it's still on, and it is.
3. I then goto support page to update the firmware. I follow the processes as stated on?Creative site and completed the update successfully.
4. The player restarts after firmware update, and computer lets you know that update is successful, but it still won't turn on.
5. It does exact same thing as it did before. I repeat steps -2. Same things occur.
6. When i unplug the USB from the mp3 player it turns off immediately. i press the play button with the USB connected to make the screen turn on and then unplugg the USB to see what would happen and it also shuts off immediately.
7. I have also tired letting it stay connected to the USB over night and over the weekend with my computer staying on. Hoping that it might charge up?but still nothing.?I contacted Creative and they gave me a few things to try that i have already tried and still no luck. The last option in that list of things to try was to request a RMA (which basically consists of me paying $25.00 for them to diagnose the problem because i only have the 2months hardware manufactures warranty left) in which i am hesitant to pay for because it seems to be a commmon defect in the ZEN V and ZEN V Plus. I have been reading around and it seems like the problem?might be that?the battery might be on the verge of being dead or is completely depleted. I have read alot about people with similar symptoms with their players and it seems to be very common with the battery.?My neice probably only used it less than 5 times. And its been sitting in her room for months because she didn't know what to do with it because it stopped working. My little nephew's ZEN V Plus i acting up also. He says it's not working again. So I will be taking a look at it sometime this week too. I?tried being as detailed as possible so that u guys can better understand the situation. Hopefully someone knows a fix to this and help me fix it without having to cough up another $25.00 PLUS SHIPPING AND TAX to have then take a look. But i can't resolve the problem within the next week or so then i guess i will have to send it in.
Message Edited by jack36 on -08-20072:42 AM

reset it then cleanup>reboot theplayer http://forums.creative.com/creativel...ap&thread.id=3

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Zen v plus probl

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