Zen V Plus Strange connection behav

When I'm running the Rhapsody software and connect my Zen it shows right up in the sources list. Sometimes it stays connected for 0 minutes and then it disconnects. Other times it disconnects in 5 seconds. Random, yet it will always disconnect on its own. When its connected everything works great.
As a test I created a 28MB partition on the Zen as a USB storage device. Same behavior when connected this way.
Any ideas? I did not install any creative specific software.

Tried it on two different PCs. Both are up to date WinXP boxes. FYI, Samsung player works flawlessly for connection to Rhapsody as well as charging.
Zen V firmware is later than the version on the website (BTW, why doesn't Creative keep the website up to date with firmware releases, very confusing).
Any other ideas. Is anyone out there using this thing successfully with Rhapsody or another service?

Similar Messages

  • Zen V Plus keeps connecting and then disconnecting to the computer. HEL

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    I cannot guarantee that this is the answer to your question (I'm not an electrical engineer), but the same thing happened when I tried once to charge my Zen V Plus at work. But after reading this forum for a while, I came to the conclusion that the Zen waits for a specific signal from the USB port that says it's okay to charge it. If it doesn't get the signal, it goes to "sleep" for a while, then wakes up to check again. If still no "okay" signal is received, it cycles back and forth between sleeping and checking. That's why the screen lights up, then goes off for a while, then lights up again.
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    HTH, Roger

  • Zen V Plus USB connect

    Hi fellows
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    Thank you very much for your help

    Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

  • Zen Nano Plus is connected but not reconi

    I gave my wife a Creative Zen Nan Plus for Christmas and have spent many hours try to load it up. I connect it to the USB port and it connects to my computer, I get notification that it's connect via the safely remove hardware icon in the system tray. When I go to stop it the system just hangs and I need to unplug it to bring things back. If I leave it connected for a long time it will sometimes show up in windows explorer as a dri've but I still can't access it, if I try the system locks up until I unplug it.
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  • Zen V Plus Not Connected. Saying No drivers are installed for this devi

    Hi,?Recently purchased a zen v+ and thought i'd gotten a good mp3 player.got home, charged the player. installed software and got excited to start putting songs on and listening to?it. plugged it in the usb slot and BAM!?"USB device not recognized" so i went into control panel/system/hardware/devicemanager then clicked on uni'versal serial bus controllers and noticed a "unknown device". so i right clicked it and went properties and its saying No drivers are installed for this device. so i went to the driver tab and clicked on driver details and a window popped up saying no drivers are required or are loaded for this device.. then i came to the support page and had a look at some posts and came across http://us.creative.com/support/kb/article.asp?l=2&sid=9287?i read and followed the instructions word for word and still didnt help. went to the creative support downloads page and thought maybe i could download and re-install the drivers for my zen v+ but they had no downloads that related to drivers. Before contacting creative i thought i would come on here and find out if anyone can help.is there a site? or can someone give me a site so i can download the latest drivers for my zen v, i've tried installing them off the cd and it says no new devices found. any help would be greatfully appreciated..thanks for your timebrett?

    Hi,
    I had a similar problem, try this site
    http://blogs.microsoft.nl/tonykrijnen/archi've/2004/2/28/59.aspx
    For the English people among us:
    Choose Start
    Choose Run
    Type REGEDIT en geef ENTER
    Open:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
    With right mouse ENUM and choose Permissions.
    Check if there is a group EVERYONE with a 'v' on READ
    The same for USB (under ENUM). If the group everybody is not there, create one.
    Angele

  • Zen V Plus and USB Connect

    Hello everyone. First off... I love the look, feel, and design of the Zen V plus. I'm hoping to eventually get to compliment the actual functionality of it. It has been a long day of hurry up and wait since I sped off to Circuit City early this afternoon for the Zen V plus. I'm just DYING to test it out, but it seems there is a major stumbling block. Let me give you a step by step run down of what has gone on since I can't seem to find a solution in the other posts I've read:
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    I checked to see if you could sync songs while it charged - and it didn't recognize the player.
    Around the 4 hour later mark, it DID recognize the player, and allowed me to rip and sync my Maroon 5 CD. I decided to leave and let it charge fully before making any other attempts.
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    I unplug - attempt to turn on - and nothing. It's dead. Now...it's not being recognized at all.
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  • I want to connect my zen v plus!

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    Hey guys, I got a few suggestions. First try rolling back to WMP0 if you have ,? and then reinstall . If this doesn't work, try reinstalling the drivers. And finally, check my post history?for a thread entitled "For those having trouble getting their Zens to be recognized". You may find better information there.

  • Trouble connecting Zen V Plus (4

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  • Zen V Plus - File Format - USB Connect

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  • Zen V Plus FIRMWARE "not connected&qu

    Hundreds of people have written about this. CREATIVE, please HELP us!
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    When I click on ZENVPlus_PCFW_P4S_L2___0. I get the message that it's not connected. OH YES IT IS. It is connected, it is recognized by ALL other Ap
    ps.
    I've read and tried everything that has been suggested on this forum.
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    Humbly,
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    Having this same issue i would love to be able to change the time on my player but have to do this upgrade. Creative please help us

  • Can I connect my Zen V Plus to a PC without MediaSour

    I would like to connect my Zen V Plus to my computer at work but I'm not allowed to install any "unapproved" software, and Creative MediaSource definitely falls under the "unapproved" category. Is there any way to access the player through the USB port with standard Windows drivers?

    I've been trying to put 2 small video clips on my V plus and i have no soft wear but i can still plug in on this computer. but everytime i try to put the video on it either won't let me or it says it had problems trying to play it on my v plus. I'm using window's media player to sync the videos onto it. should i change the file type or what? Please help.

  • Zen Nano Plus Connection Probl

    (2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
    (2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
    One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
    One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
    First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
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    With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
    Advanced Config and Power Interface (ACPI) PC
    ->Microsoft ACPI-Compliant System
    -->PCI Bus
    You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
    Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
    For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
    Your entry should be similar but with Zen Nano Plus instead of N200.
    While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
    PB
    What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
    On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
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    Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

    NEWS!!!
    Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
    So, now what?

  • Zen Nano Plus connection problems - SOLVED (1/2/06)

    I recently bought the Nano Plus. On first installation everything worked fine. I decided to upgrade to the latest drivers and firmware via downloads from the Creative site. At some point during the firmware upgrade, everything seemed to hang. Eventually I had to halt the process, disconnect the player and reboot.
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    Here's what I have done so far:
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    3)Tried installing installation cd on partner's laptop and plugging in the player. Absolutely everything works fine. So it's not my player. There must be something I still need to do on my desktop to get everything to work again.
    4)Have also tried plugging into every USB outlet on the desktop. No change.
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    Windows XP (sp 2)
    3.2 GHz
    Intel 865 chipset
    2 GB RAM
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    I have tried manually updating these drivers to anything listed in the Creative folders upon installation, but it does not detect anything. When I check the drivers listed on the laptop that works with the player, these same driver details show up.
    Any advice would be appreciated. I certainly would hate to only use my partner's laptop every time I want to update my music. I am also frustrated and puzzled as to why my player first worked on my desktop and now doesn't.Message Edited by lcvdw on 0-03-2006 2: AMMessage Edited by lcvdw on 0-03-2006 2:2 AM

    lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
    With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
    Advanced Config and Power Interface (ACPI) PC
    ->Microsoft ACPI-Compliant System
    -->PCI Bus
    You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
    Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
    For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
    Your entry should be similar but with Zen Nano Plus instead of N200.
    While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
    PB
    Message Edited by PeeBee on 2-30-2005 02:05 PM

  • Zen Nano Plus - Connection Problems and Firmware Upgrade probl

    Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
    I eventually got it by doing this:
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    So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
    So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
    And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
    I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
    -taka

    lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
    With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
    Advanced Config and Power Interface (ACPI) PC
    ->Microsoft ACPI-Compliant System
    -->PCI Bus
    You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
    Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
    For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
    Your entry should be similar but with Zen Nano Plus instead of N200.
    While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
    PB
    Message Edited by PeeBee on 2-30-2005 02:05 PM

  • Zen Nano Plus - can't move music to it all of a sud

    My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

    Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

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