Zen Vision M:30 Gb sound and player prob

?I got my zen about 2 months ago and just this week started having trouble. Sometimes the sound only play some parts of the music like only?bass or treble, I dont know if this is a problem with the?earbuds or the player. Also some songs I transfer from creative media source have problems?such as?skipping and?tracks overlapping each other. The player also is running and navigating very slow, as in it freezes almost everytime?I try to play a track or navigate somewhere. I've updated the firmware and creative media source and still get problems. There are no?corrupt files on my player and all?my files?play fine on my computer. I've cleaned up and reformatted my player countless times, and im starting to think the player is faulty. Please give any useful information as too what might be wrong with my player or what i can do.

For the sound issue, try some diff buds and see what happens. Contact customer support.

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