Zen Vision M 30G Compatability Iss

I've recently reinstalled XP onto what used to be a Vista computer and found that my Creative Zen Vision M wont show up in windows explorer when I connect it Via USB.
I know it is not the MP3 player causing the issue as it works fine with other Vista and XP computers. I have Windows Media Player installed but unfortunately I have lost the installation CD and so cannot install the drivers.
Any help that be given as to where I can download the drivers or how to get it to show up in Windows explorer would be appreciated.

Hi,
I managed to fix this issue by installing some drivers on XP using the disk that came with computer. The driver enabled some USB devices to work in windows explorer.
Chris u mite be have the same problem if u have recently reinstalled XP or u might not have WMP 0 or higher installed.
Hope that helps

Similar Messages

  • Creative Zen Vision M 30g wont dock

    Creative Zen Vision M 30g wont dockt Hello,
    Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but the docking symbol will not come on.
    I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
    Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
    Ive tried the reboot suggestion, Ive formated the player and nothing works.
    Sincerely,
    Alan

    Re: Creative Zen Vision M 30g wont dock?
    Darthvader6 wrote:
    Hello,
    Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but? the docking symbol will not come on.
    I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
    Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
    Ive tried the reboot suggestion, Ive formated the player and nothing works.
    Sincerely,
    Alan
    Yes that could be .You may want to return to the seller if you can.Are you using WMP? Try opening Media Player & going to the sync tab to see if that helps it to load the driver for recognition.Formatting the player again could help also. In the past I have had to format more than once for a player to be seen by Windows.

  • Zen vision 60 gb compatable with PlayDock Z50

    Hi
    I'm thinking of buying a Zen vision but not sure whether to go for the 30 gig or 60 gig. My main worry is that I understand the 60 gig is bigger than the 30 and apparently doesn't fit some devices? I'd like to eventually buy a PlayDock Z500 - would the 60 gig be compatable?
    thanks
    b&b

    Yes !
    the 60GB Vision: M works with the Z500 :
    [img"]http://images.americas.creative.com/images/products/headers/prod5804_hdr___6.jpg">
    Minimum System Requirements
    Works with the ZEN Vision:M(30GB and 60GB), ZEN V, and ZEN V PlusMessage Edited by ZenMAster2628 on 04-06-20070:37 AM

  • Help With Zen Vision:M 30G, lost alot of music, "rebuilding" progress bar doesnt fin

    I purchased my Zen Vision:M 30GB player about 5 months ago and its been great untill today I turned it on and it froze, so i hit the reset button.
    Heres the thingI reset it and that "Rebuilding" progress bar poped up like it has in the past when i hit reset?But this time the progress bar only got about? /6th of the way full, before the unit returned to its normal menu, and i went to look at my music and about 90% of it is gone! Ive done a restart in the past and the rebuilding progress bar would have to fill up all the way before it would go to the normal menu and i had no problems with it then, just today it started doing the thing where it would only go /6th the way. Heres the weird stuff,I went to look at the system information to look how much memory was left and based on the numbers, my 90% of missing music should still be on there somewhere. I tried connecting it to my computer and all the sudden now my computer decides to recognize it but The Creative Media Explorer will say its not connected, that is a first for me too?I tried doing that system recovery thing, where i did the scan disk but that did not help at all. Everytime i try to re-boot or re-start it does that thing where the "Rebuilding" progress bar only goes /6th of the way before it goes back to the normal menu, i think that has somthing to do with it. Any help would be GREATLY appreciated?Message Edited by Lowalkoroc on 03-7-20070:20 PM
    Message Edited by Lowalkoroc on 03-7-20070:20 PM

    I was just about to post a topic about this. I had the same problem and after numerous efforts I decided to follow the "Format (All)" instructions [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5530#M5530">here[/url]. After a reformat, a reboot, and a reload of all my songs everything is working again. Thank the Lord and the Creative forums.

  • Zen Vision M 30G will not connect to

    New at this, please bear with me.
    My player worked just fine, unfortunately I don't have a car charger and after a long trip killed the battery. I return home, plug the player into my computer and nothing happens. I get frustrated, try everything, even going from USB port to USB port to get the thing to charge... nothing.
    I leave it plugged in for a week and forget about it for?a few days. Well, it's charged, I'm happy about that, however I'm not very happy that it is not being recognized by my computer. Nope, no docking symbol, nothing. When I open the program it tells me the device is not connected. So again I try it in every port available and nothing. I do get a symbol within the battery symbol that sort of looks like a plug in, but no lightning bolt or dock symbol. (I guess it won't give me a lightning bolt if it's fully charged, right? (duh)).
    I even uninstalled and installed the software on my computer thinking this is the problem, checked the USB ports through the control panel(...), I get nothing.
    Anyone, please help. By the way, I am not a computer expert, nor am I an MP3 expert, I just want this thing to work so I don't have to go out and buy a new one. This one is only a year old and I only use it in my vehicle on long tri
    ps.
    (PLEH!? That's help backwards, this is a serious problem)

    This has happened to me a few times with my vision m. First, is your firmware updated?
    Driver Removal/Reinstallation
    If this is not your first time plugging your ZVM into that computer, and it had worked before, then it is likely your system's driver cache has gotten corrupted. Windows has the occasional habit of "forgetting" things that it had recognized in the past. You will have to uninstall and reinstall the driver. To do this:
    Plug your ZVM into the USB port, if it isn't already.<
    Go to Windows' Device Manager by right-clicking on "My Computer" and selecting "Properties" (alternati'vely, if you are not running in "Start Menu Classic View" mode, then open your Control Panel from the Start Menu, select "Performance and Maintenance", and selecting "System"). From there, select the "Hardware" tab, and click "Device Manager".<
    Locate the entry for "Creative Zen Vision:M" in the device list. It should be located under "Portable Devices".<
    Right-click the "Creative Zen Vision:M" entry, and select "Uninstall".<
    When the entry disappears, unplug your player, and wait several seconds.<
    Plug your player back in. The "Found New Hardware" wizard should come up. Allow it to locate and install the driver automatically.<
    Windows Media Player on Windows XP
    If you are running Windows XP and have updated your Windows Media Player to WMP from WMP0, and you start encountering connectivity issues, you may have a conflict between WMP and your Creative software. There are three possible solutions for this:
    Download and install the update patch for Creative Media Explorer, which can be found on the appropriate download page on Creative's website. This makes the Creative software compatible with WMP's MTP driver.<
    Completely uninstall all Creative software and use WMP instead. If the problem persists, reinstall WMP.<
    Roll-back WMP back to WMP0.<
    Docked, but Not Recognized
    If your player is showing all the signs of being docked, but your computer isn't seeing it, then try performing a Disk Cleanup from the ZVM's Recovery Mode menu. As a last resort when nothing else has worked, you may need to reformat your ZVM - also from Recovery Mode. Note that you will lose all of your media files when you reformat.
    you might want to check out http://www.anythingbutipod.com/forum/showthread.php?t=0960 for more info about this. I wish i bookmark the thread that i have on the creative forum about this same exact problem. search it up if u can.

  • Zen Vision M: 30g won't turn

    Well, I've just about had it with Creative Mp3 players now. I just recently got my Zen Vision; now when I went to turn it on, expecting it to be fully charged from its dead battery, it shows that it hasn't even charged past the red bar. Then, when I go to turn it on, it won't turn on. It won't even turn on while connected to the computer. PLEASE, SOMEBODY TELL ME WHAT TO DO!!!!

    Simple Instructions If the device isn t charging, try other ports on your computer. Often computers utilize passi've hubs on the motherboard to increase the number of USB ports; this can mean that the ports on the front of the computer are low power ports that can only put out 00ma and not the required 500ma.
    More Technical Instructions
    First you need to check to make sure that the power save is disabled on your USB ports on your computer.
    Click Start then Run, and type devmgmt.msc then click OK
    Expand Uni'versal Serial Bus Controllers
    Right Click on Each entry in the list that says USB Root Hub and select properties
    Go to the Power Management Tab
    Uncheck the box that says Allow the Computer to Turn off this device to save power .
    Next you need to see if your computer can actually charge a USB device, and where you should plug the device in.
    Next click on the Power tab
    Check the Hub Information Section and look at the description.
    It should say something on the lines of Total Power Available: 500mA per port
    If it says something else, then you have a problem and your computer might not be able to charge a USB device.
    Now if you find you have one hub listed that has 500ma per port, and the other is something like 00ma. Then use a USB device (mouse, camera, etc) and plug it into each USB port.
    When you have a device plugged into a port, you should see it show up in the attached devices window (under the Power tab). Find the ports on your system that are associated with the 500ma capable hub in your system.
    Then plug your Zen device into that port.
    If the battery of your Zen device is so depleted that it can't turn on, it won t show up in the attached device area but it should start charging.
    After a couple of hours try turning on the device while its plugged in, if all goes well it should turn on and now be recognized.
    It should show up under the attached devices section under the USB hubs power tab. If the port is working as it should the zen should show up as a pulling 500ma of power.
    Note:
    It is normal for the Creative labs device not to be recognized by the PC if the battery is completely dead. If the battery is dead it doesn't have enough power to turn on, so it can't be recognized by the PC.
    It doesn't have to be recognized to charge, but it does need to be on a port that "can" charge it.
    Untill the device has enough power to turn on it generally charges at a much slower rate. So it often can take much longer for the device to charge to the point where it can turn on, then it will take to charge the rest of the way once it is recognized by the PC. This is generally just a first time problem, as long as your don't drain the battery completly between charges.
    Message Edited by gmandual on 06-03-200709:2 PM

  • Zen Vision:M 30G locked in Recovery M

    I was ripping a CD over to my ZVM30 today and hit a hiccup. The rip closed fairly normally but wasn't able to rip everything I had selected. No biggie right? little glitch. I close out the rip function, close out the ZVM30 browsing software and disconnect player. It goes through and updates directories. While it's updating directories it powers down....still no biggie other than it didn't finish the update before powering down. Now I can't get a normal boot on the player. I'm locked in Recovery Mode when I turn it on. I tried the reset button but I still start in Recovery Mode. I'm well over a half hour into a clean up mode "scan disk" and wondering what step to take next.
    Is all lost? Do I reformat? Can I do a firmware reinstall and save what files are on the player??It's got me scratching my head....any suggestions from?my fellow frustrated ZVM30 owners??P.S. I'm thinking it would be helpful for you to know that even though I'm locked in recovery mode on the player I am getting connection recognition in the Creative Media Browser program. Can't access anything through it but it's showing I am connecting.Message Edited by xanthisenara on 08-2-2007:59 AM

    I am having the same problem. My original problem occurred after I saw the symbol that has the player and a warning sign. I found that the battery had drained completely while in my pocket, I am not sure how it got on or stayed on, probably a series of accidents. But I recharged it to full and then I got recovery mode when I started it up. Whenever I try to format all or reload firmware it says that I have a hard disk problem. But I cannot get the zen vision m explorer to recognize the player is connected. The player knows that it is docked, and my laptop knows that it is connected(checked my computer) but not the explorer. Also when I tried to load the newest firmware, it says the player is not there. My scan disk is also taking a long time.Message Edited by seifo on 08-2-2007:04 AM

  • New(ish) Zen Vision M 30G won't start-u

    Bought the unit, discounted because it'swas returned - indeed someone has used the reset slot a bit - but it's basically untouched and should work, but?after plugging it into the laptop for hours, I can't get it to turn on. The light flashes blue when it's plugged in but that's it. Called customer service, was supposed to get an email for resetting it somehow, but no email has come. What to do? Does the battery have to be swapped out? If I can't turn the unit on how can I do anyhting? Thanks for any ti
    ps.

    I think somoene posted about this same problem earlier. Basically the battery was too weak to be initialized by the USB port of the computer. The Player first had to be charged via an AC adapter first.

  • Zen Vision: M 60GB Song iss

    Hello, I was wondering if anyone had issues with either their 30GB or 60GB ZVM with certains songs playing for only a few seconds of their length before just skipping to the next song without finishing the last one, and if they have any methods of resolving it's
    Thanks.

    Hi,
    I managed to fix this issue by installing some drivers on XP using the disk that came with computer. The driver enabled some USB devices to work in windows explorer.
    Chris u mite be have the same problem if u have recently reinstalled XP or u might not have WMP 0 or higher installed.
    Hope that helps

  • Zen Vision 30GB Firmware Problem - No solution wo

    I have a Zen Vision 30GB (not a Zen Vision M or W, just a Zen Vision). On Friday I was trying to add songs to my Zen and halfway through adding the songs I got an error on the computer saying "player not connected". So I undocked the player, turned it off and reset my computer. Saturday morning I turned on my Zen to try to add songs again and I got the error message on my Zen?"Firmware Problem" and it put me in "Recovery Mode". The first thing I did was try to reload the firmware, but when I plugged the Zen to the computer it says "docked", but I cannot move through the menu. When I unhook it from the computer I can move through the menu. BTW I am running Windows Vista 32-bit. I have uninstalled the Zen software and installed the software off the Creative website for Vista, but when I try to run the firmware it says "Player not connected, please connect player."? When I plug the player in via USB my computer recognizes it and prompts me if I want to sync my player, so there isn't anything wrong with my USB connection. The?Device Manager recognizes it however Windows Media Player does not. I get the same error message when I try to do the Recovery Tool on the Creative website. I have looked for solutions on the forums and just doing Google searches, but I have not been able to get anything to work. Please help me!? The player is less than a year old. I have never had any problems with it before, never been dropped or anything like that, so i am not sure what is going on. Any help or suggestions would be great!? I sent an email to customer support yesterday and the reply I received this morning was no help. First they thought I had the Zen Vision M, even though I specifically said I had the Zen Vision and gave them the serial number and everything. I sent them back a message today and hopefully they can help, but it is frustrating having to send an email and wait around for a reply.

    Re: Zen Vision 30GB Firmware Problem - No solution works\ I recently had this problem with a player i got off Ebay. What I did was format>cleanup>reboot the device thru the recovery screen on the the player. Problem solved . Be advised this will erase all the files (music ect.) http://forums.creative.com/creativel...ap&thread.id=3
    Dragonboy wrote:
    I seem to have a very similar problem as you. I have a zen vision m (30g) and i also use vista. I am getting the message "firmware problem" after is tries to "rebuild". I need some major help. I ended up giving up a while ago and bought a microsoft zune. It is not as good and i miss my zen. If anyone can give me some info it would be much appreciated.

  • Zen Vision M...USB Device Not Recognized

    My Zen Vision M 30g?is no longer recognized by my computer. I get the following message: "USB Device Not Recognized: One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." I haven't changed anything on my computer (Windows XP Home Edition SVC Pak 3), so I don't know why it would not recognize my player all of a sudden. My zen still plays and charges using the portable charger, so it is still usable; however I can't change anything on the player. So far I've tried disc clean up, changing USB ports and plugging it into another computer (got the same message). I haven't seen anything on the bulletin board about "malfunctioning." Does this mean my zen is done?

    Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd one in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.

  • I need help with my Creative Zen Vision M 3

    Hi!? So I was listening to my creative zen vision M 30g mp3 player when it froze in the middle of a song. I tried to reset it using the reset hole on the bottom. When I reset it, it rebooted to the recovery mode and it has been stuck there ever since. I tried using all the options on the screen, clean up, format all, reload firmware and the reboot. The only one that really works is the reboot. The other ones will go through the motions then stop and give me the message " hard disk problem"? anyway, I can fix this at home or do I have to send it away? I have had it for about /2 now so its factory warrenty has expired so I guess I am concerned about the cost of repair. At the same time however, It was almost $300 when I bought it so I dont want to just settle for the fact that it is now not working.
    Any help or advice or similar stories would be helpful. Or cost?Amas2

    Hi,
    I have this problem for 2 mounth. I have never change anythinhg on my player. And i don't get back errors from the software.
    There are mp3 on my player and photos, programs...
    I don't know why i can't get back these datas.
    When i cancel a date by the logiciel, it say me ok, but when i return to see if it's canceled, it's not do!!!
    A message error arri've : "it's cannot be read in the juxbox" (it's a translation).
    And i can't listen my music on my computer with the creative's logiciel but i can listen music directly on it!!! very strange problem.
    Thank u for your help John.
    I hope you can find a solution.
    Pupystyler.

  • Where can I get firmware for my Creative Zen Vision:

    http://asia.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=2&Product_N ame=ZEN+VISION%3AM&Product_ID=433&modelnumber=&dri verlang=033&OS=0&drivertype=0&x=23&y=2
    I know this link takes you to the 60 gig firmware but I need it for a 30 gig...

    go to this link:
    http://ca.creative.com/support/downloads/download.asp?
    MainCategory=23&nRegionFK=&nCountryFK=&nLanguageFK =&sOSName=
    Windows+XP&region=&Product_Name=ZEN+Vision%3AM+30G B&Product_ID=6002
    &modelnumber=&driverlang=033&OS=0&drivertype=0&x=3 9&y=2
    Enjoy @
    ZenMaster2628

  • Firmeware issues with Creative Zen Vision:M

    My creative Zen vision m 30g had started playing up, songs were being played super fast, or not being played at all, it would also go to FM radio randomly. The first step I took was to format the player and put my music back on, but the problem persisted. I then decided to do a clean up, but again the problem still persisted. I finally decided to reload the firmware, I first downloaded from the site, but when it had got to the final stages it took me to connect my player, but my player was actually connected!
    I then downloaded the Creative MP3 player recovery tool, it detected that I had a creative vision Zen me but it told me in the final stages again that my player wasn't connected. Any help will be greatly appreciated.

    Hi Topstarxx,
    It would be advisable to get in touch with support so that they can help you with this.
    Message Edited by KokChoy-CL on <span class='local-date'> -2-2008<span class='local-time'> 04:45 PM

  • 2nd Zen Vision 30GB player for daughter from New

    The first unit kept freezing, then had to up date firm ware, this worked for about hour then froze again. Finally the unit completely froze, looked like the Matrix. The second unit just received froze when she was viewing the jpg pre installed photo's. I deleted all the free ware and transferred three CD's. I checked everything out and it all seemed to work, but then this morning she just started to listen to a song and it froze and would not turn off or change tasks??Has anyone had this kind of problems with this Vision unit. This is not the M. Thanks.....

    Re: Zen Vision 30GB Firmware Problem - No solution works\ I recently had this problem with a player i got off Ebay. What I did was format>cleanup>reboot the device thru the recovery screen on the the player. Problem solved . Be advised this will erase all the files (music ect.) http://forums.creative.com/creativel...ap&thread.id=3
    Dragonboy wrote:
    I seem to have a very similar problem as you. I have a zen vision m (30g) and i also use vista. I am getting the message "firmware problem" after is tries to "rebuild". I need some major help. I ended up giving up a while ago and bought a microsoft zune. It is not as good and i miss my zen. If anyone can give me some info it would be much appreciated.

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