Zen Vision M 30GB will not stay docked on Windows XP

For some reason my Zen won't stay docked into the computer so i can upload music and such to it. I can connect it..it'll actually charge but it won't change to the USB docked screen. It stays at my main screen and can cycle through my options and everything. Itried uninstalling and re-installing...i tried updating my MTP driver but that worked for a few seconds. And when it finally does dock. It'll actually stay there for a good...5 seconds and then exit as if it was disconnected from the USB plug. It doesn't even say "Updating".
I'd like to update the firmware on my Zen but it's .4.0. Not only does the MTP device have a yellow "!" but also SCSI/Raid Host Controller. Any idea why this is happening at all?

Like they say at the offset, this forum although was set up by Creative, they are not meant for official support or for direct support anyways. It is for peer-to-peer support which means it is more like customers helping other customers.
If you need the official support, you will need to either call them up or use the Support Tab or Contact Us tab to contact Tech Support directly.

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  • Zen Vision M 30G will not connect to

    New at this, please bear with me.
    My player worked just fine, unfortunately I don't have a car charger and after a long trip killed the battery. I return home, plug the player into my computer and nothing happens. I get frustrated, try everything, even going from USB port to USB port to get the thing to charge... nothing.
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    When the entry disappears, unplug your player, and wait several seconds.<
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    you might want to check out http://www.anythingbutipod.com/forum/showthread.php?t=0960 for more info about this. I wish i bookmark the thread that i have on the creative forum about this same exact problem. search it up if u can.

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    :Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
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    Read everything before you start.
    Rayray wrote:
    Hi,
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    No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
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  • Creative ZEN Vision:M 30gb, Can't dock it....tried everything....Help

    Hello , Is there someone out there who knows alot about docking this Zen Vision:M 30GB. I have tried everything by Creative support. I've been working on it for over a month now. The player works fine but when I plug it in to my PC. Nothing happens. I have all updates and I have Windows XP pro. It seems like a driver issue. My Little Zen V has no problem docking, It docks fast , 2seconds everthing opens up nicely. ??????thanks for taking the time to read and write....Message Edited by Wasssupdutch on 03-26-200702:53 PM

    Have you solved the problem? If so how? My VM has docked perfectly until I upgraded from USB to USB2. Every other USB device works fine but PC no longer sees the VM. The new hardware wizard pops up and demands a driver and isn't satified by the installation CD. I have uninstalled and reinstalled with no success. Anybody any clues?Thanks.

  • I Need Help With My Zen Vision M 30GB Player ASAP

    Tonight i had started deleting of my music folders on my creative zen vision m 30gb player and as it was doing that i accidently disconnected the usb cable from the player. After that the player was froze on the docking mode and i hit the reset button with a paper clip. Then after that for some strange reason my computer does not detect my zen vision m player as being connected to the computer. the docked screen appears on my player but the arrows keep spinning and my pc keeps saying found new hardware mtp device and does nothing but repeat that over and over again. I run windows xp pro service pack 2 with windows media player installed. I really need help asap to resolve this issue and have my pc reconize it normal again where i can access my music folders and playlists again.

    The core problem is related to Microsoft Windows Media . To resolve the issue, you need to uninstall MWM v from the Add/Remove Programs. Then it will rollback to MWM v9. Unplug the player from the USB port. Reinstall the supplied software from Creative if you need too. Reboot, plug the device into the USB port. Reinstall the device driver for the MP3 player. Reload the latest firmware. The file can be downloaded at
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