Zen Vision:M 30GB won't power down; any ide

I've had a 30GB Zen Vision M for a couple of months now! Awesome player, went through the usual round of recognition problems, but it's been working fine of late. My problem is, it won't power down now. When I try to power down, the unit says it's powering down, the dispaly goes black except for the battery icon. And it stops there. The blue backlight on the menu buttons stays on, the battery icon stays on, and eventually it turns off after 5 minutes because of being idle. Not a terrible problem I know, but a real niusance. I am running the most current firmware (have been for a while). I've tried resetting and clean-up. No change. I'm afraid of trying to reinstall the firmware, in case I have the same problem that many others are having, and go from a good player with a power issue, to a player that does nothing. I can't see it being the power switch itself, since it powers up fine, and tries to power down. Any ideas or advice would be greatly appreciated. birder

Hello Dsgrov,
Welcome to Creative forums!
You can get a lot of results if you search "Zen Vision M not charging" on the search box.
Here's one, you might want to check this thread.

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  • Zen Vision M 30gb Won't charge and not being recognized on any comput

    Can you give me some pointers. The charge went completely depleted and no computer recognizes it
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    Hello Dsgrov,
    Welcome to Creative forums!
    You can get a lot of results if you search "Zen Vision M not charging" on the search box.
    Here's one, you might want to check this thread.

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    Sounds like you need to replace the battery here's the info to open the player for that? http://www.youtube.com/watch?v=akJDRpx6rA8? Here's a link to get a battery for the player? http://www.infinitybatteries.com/p-4...n-polymer.aspx

  • Zen Vison M 30GB won't s

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    "Re: Zen Vision:M 30gb Won't ChargeI
    TheNewZackMorri wrote:
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  • Zen Vision:M 30GB recognition problems...Big t

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    Stijn van Vilsteren?
    DUTCH?
    i am sorry for my pore english !

    Squipy wrote:
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  • Creative Zen Vision M:30Gb freeze problem skipping between tracks

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    Squipy wrote:
    Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
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    Thanks in advance!
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