ZEN Vision M 3GB is Docked but not syncing

I recently had a problem when the ZEN froze and the batery draineed, I went to recharge it and found that the computer did not sync with the player.
The docking station is working and the screen is saying it is docked, is there a fix from create to fix this problem.

I have a similar problem with my Zen, it used to sync just fine but my main computer won't recognize it at all and the player doesn't go into sync mode no matter which USB port I use and on my old laptop it used to sync fine but I gave it to my kids and removed Media Player/Organizer from it and when reinstalled it the Zen goes into sync mode but the computer/software doesn't recognize it. I'm able to transfer files to my player using my new laptop which has Windows 7 on it using Media Explorer but it doesn't seem to allow me to add or remove songs to my playlists.

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    Re: Creative Zen Vision M 30g wont dock?
    Darthvader6 wrote:
    Hello,
    Purchased the above player off of ebay, the player works in everyway but will not dock with the computer. I bought this for my son for Christmas because I have one and love it. Mine docks with the computer but his will not. When I try to dock the connection will turn the player on but? the docking symbol will not come on.
    I have tried several different connector clips and usb cables and nothing, but all of the same clips and cables work just fine on mine. Also, when I use the wall charger for the player that does work and does charge.
    Any suggestions, and also could for some reason could the connection part at the bottom of the player be damaged in some way?
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    Sincerely,
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