Zen Vision:m content lost after upda

Hi,
I've always owned a Zen Xtra. When there were some firmware updates, their always was a warning that your data would be erased in the release notes.
Now I've got a Zen Vision:m.
Today a new firmware was released, but nowhere on the site I saw this warning.
Is it still so that you loose all your music when you do the update?
Thanks,
Jack

I updated mine this morning and I didn't loose anything.

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Message Edited by Lowalkoroc on 03-7-20070:20 PM

I was just about to post a topic about this. I had the same problem and after numerous efforts I decided to follow the "Format (All)" instructions [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=5530#M5530">here[/url]. After a reformat, a reboot, and a reload of all my songs everything is working again. Thank the Lord and the Creative forums.

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Creative Zen Vision: M - Space available after partit

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To clarify the question even more, lets say for example I partition the player with 6gb, but I only have stored about 5gb of information, does this mean that I can only use 4gb to store my MP3/WMA files or would I have 25gb?

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What type of hard drive do I need for a Creative Zen Vision

Hey everybody.
I have a Creative Zen Vision:M, and unfortunately after dropping it, the hard drive has decided to pack up!
I have decied to replace the hard dri've, but wondered which hard dri'ves are compatible with the Zen Vision:M? I know the hard drive is a .8" drive, but that's all I know what to look for so far...
Any help would be much appreciated.

Hi,
It uses a standard 2.5" HDD. You can find them around in any good computer shop. You can use larger (capacity) as well. If you wish to find exactly the same one please try:
(a) Open Device Manager,
(b) Expand Disk drives item
You can see brand and model of the current HDD on your computer. If it failed already, pull it out and check.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

NOT so happy CONCLUSION after all -- Installation of my ZEN Vision M (30 G

Sunday 2/3/06
Let's see, I had a problem with losing my AUDIO. Finally, I had to do a full re-install on my S.B. Audigy 2zs. I even moved it to a different PCI connector on the MB. After a full re-installation... sweet sound again.
As to the Zen itself, I keep having problems.... I am trying to update all the applications (C MediaSourde and C Media explorer) and even there I am finding problems.
When I download the upgrade file to my PC ([color="#ff3300">CMS5_PCAPP_LB_5_0_38.exe), and?try opening it, it HANGS... that's it... so I have not been able to upgrade it. And if I don't upgrade it, then I will have the same erratic behavior will all these applications. They work sometimes and sometimes they don't.
If I really force the issue, opent the explorer and the MediaSource, where I have my "library" of songs... and WHEN the ZEN is recognized by everyone (This is ramdon condition, sometimes yes, many times no), I am able to drag and drop some songs from my "library"?to the ZEN.... but I?still don't have a clear path to do this consistently... ?
Tuesday report 2/26/06:?
[color="#ff0000"](I?don't want anybody to get the ideal all is well now... I thought it was... Yesterday, but not today)
Today I?was able to?to Rip a couple of CDs and "transfer" them to the ZEN. Some of the songs?have noises?though... I don't know what causes that. But the applications are still buggy, they don't work consistently all the time. I just "sense" something is not right with my PC.
[color="#ff0000"]No only that... This installation knocked off my Audio!... even though I have a Creative Sound Blaster Audigy 2zs platinum! (Audio Card)... So I have NO SOUND right now?and therefore I can not use WMP-0 to rip cd's because it tells me I have not audio and I am not in the mood to deal the WMP now. So I had to use the Creative MediaSource 5, to do the ripping and the synchronizing. It did the job ok, except for the noise...
I tried everything to re-install my Audio. Tried the latest dri've...Nothing. Went back to my old one (before this installation) and it DID NOT work either!? Amazing how complicated this has become....
Monday report 2/25/06: I did not do much on the Zen today. But I did notice the WPM 0, still goes crazy (crashed) when trying to find the Zen. The WMP0 crashed today once. Also, there seem to be some conflict among certain programs... It almost seems as if more than one applications is biding for the Zen when they see it. (i.e. if the WMP is open and try opening the Creative Explorer app... it will not open... but only until I close the WMP...then the apps springs up just like that. That's it. - Good night.
I SO, IT seems like I am not out of the woods yet... I wonder if I ever will.
?
Quick Tips (I see people asking the same questions)
If your ZEN seems "dead" then you need to RESET it. How? insert a "clip" (or other sharp tool. Clip works best) in the hole for RESET, located at the bottom of the ZEN (by the "dongle" connector)<?
Connect your ZEN to a "USB-PORT" (not to a "hub")?A USB-PORT is located on your computer (the box). A "Hub" is a little box connected to one USB-PORTS and it "splits" this port into several USB-Connectors... ideally useful for "devices" that do not required lost of information or current (i.e. mouse, drawing table, keyboard, etc). Devices that required a continuous or heavy amounts of information (i.e. External Hard Dri'ves, Camcorders, Webcams sometimes, required an individual USB-PORT)<?Two things here:?- This link is for the original messagehttp://forums.creative.com/creativel...essage.id=7293?[size="+2"][color="#ff0000"]2- Happy Conclusion installing the ZEN Vision M (30 Gig)(I am writing this for several reasons. Mainly, because it was a difficult installation and I wanted to summarize the 200 or 300 steps/actions I did that led me to solve the problem successfully. I always do this when I have a difficult installation and then I save it for the next time I need it (i.e. changing computers). I certainly don?t want to waste all that effort. One thing I learned about ?technology? is hard to learn it but it can be forgotten so easily, if you don?t take notes.)
---------------------------------------
[size="+2"][color="#ff3300">What was causing the problem?
Two things:
First, problems with Windows and the computer itself.
Second, the Creative applications were horrible at first, they would not open right away and when they did? sometimes 5 or 0 seconds later? they would crash just by clicking on something? and so Windows kept giving me those Error boxes and I kept sending them to Microsoft?(I must have sent at least 00 if not more!) I was also having problems with my graphics, every time an application would crash, then all kind of weird graphics would take place when dragging things around. I also had problems at one time with my Anti-virus/fire-wall Icon going dark after several re-boots, so I had to kick it to get it working?. Oh well, I just want you to get a flavor for how bad things were yesterday.
When I first installed the software, nothing worked!... My computer was noticeably SLOWER and SLUGHISH? Actually I was worry about my computer itself because I have never seen it this bad!... I thought a virus the size of an elephant had gotten into the pc somehow, no kidding so I ran the anti-virus, anti-spy, just to make sure. Sometimes if you firewall is down, you can get viruses in an instant!... I hope you people know this by now. And if the firewall fails and viruses get in, is just at moments like these? when you are trying to get things to work and downloading stuff from the Internet and so on.
The computer was just sloooowww? sluggish?.. and crashy (new word?)?.
I must have rebooted my system from 40 to 50 times, and I am not exaggerating. At some point I even had trouble turning off the PC. There were like three time where it would just sit there in ?limbo? (hung/crashed), so I had to actually switch the?PC OFF on the back of the box, the only way to turn it off? And of course, when you do that, you can be sure you will have all kinds of interesting things when you try to boot up again! (like all kinds of funny displays on my screen, or Windows giving me the ?black screen and white text? asking me to choose a way to boot up, like ?boot up normally? or ?boot up using the last configuration that worked,? (I did this like?7 times all together).
[size="+2"][color="#ff3300">So how did?everything go?from ?so bad? to ?so wonderful?? I don?t really know exactly!
But I suspect three things happened:
- Windows sent me a couple of upgrades (I get them automatically)? I have NO IDEA what they were, but whatever they were, helped!
?2 - As I read and read, things began to come back to my brain. Especially a post reply that gave me the hint (Reformatting the dri've in the Zen) would finally let me ?transfer? my stuff to the Zen
?3 - An lastly, after I have ?cleaned, reformatted the dri've, got rid off the ?firmware? (not a good thing to do), Then I could not make Windows see the ZEN no matter what I did!? I did what worked before (connecting and disconnecting the USB cable from the white adapter (dungle?) connected to the ZEN). Usually when you do this, Windows being a ?plug and play? OS, it usually ?sees? when a new ?device? is plugged in one of the USB ports, or disconnected from a port, as well. In other words it ?recognizes? the device (connectivity) and if the software and driver are already install, the device should come ali've and work! That is the reason you always install the software and drivers first, and usually re-boot the system once, so that when you connect the ?device? (ZEN), it should work!
[size="+2"][color="#ff3300">Let me recap I what happened:
?- I installed the s/w and as I already said, it was horrible.
?2- The Windows updates, somehow were helping a little bit.
?3- I also downloaded the latest updates from Creative.com (downloads/upgrades). I downloaded the ?firmware? (the ?upgrade,? which is the OS=Operating System for the ZEN. Just like ?Windows? is to the PC) and other ?patches? for?the ?creative media source 5? and ?Zencast organizer? (3 updates). I am sure this upgrades helped some, as well.
?4- After trying so many times, I was finally able to open the ?Zen Media Explorer? (Icon looks like a picture of the Zen). When this opens, it shows you everything inside the Zen just like in the ?explorer? (nice). That meant I had connectivity! (good).
?5- Since I had ?connectivity? (access) to the ZEN, My next attempt was to ?transfer? some files down to the ZEN? but this proved impossible!... Somehow, at some?point, by accident (I?did not even notice it)? I was able to transfer ONE song to the ZEN, which gave me hope. After all, if you can do it once, you should be able to do it again. BUT, I couldn?t
?6- Then a nice lady?who responded to my first post, told me she had basically the same problems and the solution was to ?Clean and re-format? the ?Disk dri've?in the ZEN. She said that once she?did that, everything would sort of fall into place? and she was right!
?7- I unplugged the ZEN from the PC and read somewhere how ?to clean, reformat, upgrade or replace the ?firmware,? Not sure still, but it'ss something like ?resetting (with a clip) the Zen and holding the ?power? slide in the ON position? something like that, and that brings a special screen with 4 choices:
Clean<
Reformat dri've (erases everything!), <
Replace firmware (careful here!), <
Reboot. <
Then it'ss pretty easy?to do a lot of ?damage? in a few seconds!... ([color="#ff3300">careful here if you are not used to the sensitivity of the "touch-pad")In my case I did not care since I had not put anything there yet. I erased EVERYTHING!... (not a good thing). I should have been more careful and simply use option 2 (reformat the dri've). Chances are this would have been enough to transfer songs to the ZEN. But since I get crazy when doing stuff like this, I went ahead a cleaned everything.
?8- Then I realized I had erased the ?firmware. As you already know this is the ?heart? of the Zen. (like Windows to the PC). Finally I went to Creative.com/downloads and downloaded it (the full version). But if you remember in #3, I had also downloaded the ?firmware? upgrade as well. The reason this is significant, is, that when I finally recovered ?connectivity? to the ZEN, I? tried both files, but the one that ZEN accepted was the upgrade! (I found this interesting? since I would have thought the full version would have been the correct choice? see?... little things you learn.
?9- As I already gave you a hint in #8, once I had the ?firmware? ready to install, the system kept telling me it could NOT see the ZEN. I connected and disconnected the USB cable several times? rebooted the pc? this helps sometimes, but nothing!... FINALLY, I read somewhere, I should go to the ?device manager? and check what was going on.. ? EUREKA ? indeed I found the ZEN with a ?Yellow mark? on the side, which always means trouble. Basically, I used the ?uninstall? option (based of the principle that simply ?un-installing and installing back something? sometimes this works. In other words, the ZEN was ?stucked. So when I ?removed? It from the ?Device Manager? list (I don?t recall if I rebooted here? but it never hurts!), then all of the sudden? a little icon in Windows (on the small tray=bottom right corner (with the clock and Date),? acknowledged?a new deviced had been connected to Windows. (connectivity back again! Yeahhh).
?0- Now that had ?connectivity? (Big step), I could try installing the ?firmware. And as I already explained, the ?upgrade? was the one that ZEN took. As soon as you clicked on the file, a box opened and asked if you wanted to install the ?firmware. I said yes and voila!... The Zen started accepting it's and when it ended, just like a PC, the ZEN rebooted itself and I was able to see the familiar interface (the same folders as before) but not contents at all? empty!
?- At this?point?I opened the ?Creative Media Source organizer,? went to my ?playlist? and from there, just click and drag some songs and dropped them on top of the Zen Icon (just like dropping files in a folder). And yes, the files were finally ?transferred? to the ZEN. Unplugged the USB cable from the Zen (or the Zen does not play anything). The songs were there and I was FINALLY able to listen to them from the ZEN!... Wonderful. Oh yes, using the same technique (drag and drop), I put a wmv video and was able to watch it as well... Now I know why people rave about the little screen... nice!
?2- In the mean time, without noticing? Just like the nice lady?from the post said, everything seemed to have fallen into place!
?In Summary: The applications ( the creative programs=icons)?were opening normally and quickly now, and many of the errors I got before when clicking on certain things, disappeared. I am sure I will still find some problems here and there, but basically the thing works now the way it is supposed to.
?Just a matter of clicking, dragging and dropping items?into the Zen?.yes, that simple!
?Good luck!
[url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=7293">[/url]
Message Edited by em2253 on 2-26-2006:39 AM
Message Edited by em2253 on 2-3-20060:32 AM
Message Edited by em2253 on 2-3-200602:26 PM
Message Edited by em2253 on 0-02-200702:3 AM

[url="http://web6.streamhoster.com/em2253/ZEN/ZenDeviceManager.wmv]See Movie[/url]?Hi, take a look at the movie... hopefully I answer to your question is there. [b]Let me know if you can NOT see it... [/b]and I will send you a picture. [color="#ff0000"]and if you can see the movie, give me feedback on it. Did it look ok in your computer? (it changes with all computers depending on your setting and player!). [color="#ff0000"]Was the sound ok?I almost wish I had not titled this post as "Happy Conclusion." It was happy but only a day or two... then I started having other problems... unbelievable. So, If I gave the wrong impression, sorry!

Zen Vision M wont connect to my PC after i've formatted my PC & reloaded Window

Hi.
My Zen Vision:M wont connect to my PC after I formatted my PC & reloaded WindowsXP.
Before this it was Ok. Now, when I plug in the usb it detects the player, but the drivers WILL NOT load. It shows up in system--->device manager--->? driver not installed.
I've tried,
-removing creative installation software (which came with the player)& re-installing..
-updating my systems BIOS & USB drivers.
-running regedit & ticking 'allow read' in USB's (as explained in creative troubleshooting)
-turning off my firewall.
I connected it to my sisters computer running Xp & it connected without problems.
Why wont it connect to mine
Jason

OK now, I am not the smartest computer dude and this is not the magic cure but it did fix my problem with WMP0 and Creative software not noticing the player and the driver having issues. I was also having issues with a new external hard dri've.
I tried everyhting to fix this thru creative support which did respond to all my inquiries thru email, but nothing worked. I mean nothing. Reinstalling software, WMP0, manually searching for drivers, deleting USB ports so Windows could reconfigure, pulling out all USB peripheals except mouse, BIOS settings and updating drivers on motherboard.
Now here is how I fixed the problem:
I bought a new USB 2.0 PCI card to stick in my motherboard from NEWEGG for 8.99 plus 5 bux shipping. It was a wing and a prayer, it was plug and play and so easy to set up. It auto noticed without having to install drivers, even though a NEC chipset driver set was availbale on the disc provided. It noticed it and said I was good to go. I was still apprehensi've upon plugging my ZEN in , but saw stuff I hadn't seen b4 then went to WMP0 and There she was saying lets play. Creative noticed it tooo and starting DLing tunes.
My external hardri've works great now tooooooooooo.
It was a SYBA USB PCI 2.0 card on NewEgg.com and it got here in 4 days. 4 external and internal port and is 5 star rated by over 60 revieewer that bought the product. If this does not work u are only the 5 percent restock charge and so all u would lose is about a dollar.
Please let me know if this is of any help for anyone out there. <IMG height=6 src="http://forums.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>
And no I do not work for SYBA, but just so happy that I finally got all my stuff to work. Seems a lot of people out there have the same exact problem as I did.

After having to reset my Zen Vision M, it now rebuilds the library every time I turn it

My Vision M froze on me about a month ago, and I had to reset it to get it to turn off and back on. When I reset it, it went through the whole Rebuilding process, and then was on again. But half of my music was missing. And now every time I turn it off and turn it back on, it goes through the rebuilding process.
Is there a way to make it stop this. I use it in my car, and every time I get in, I listen to the radio while it's rebuilding. And then I end up forgetting that I even have it with me. Having to wait a few minutes to listen to my music, when I usually only have a little more than a few minutes to listen to music when I use it on my way to and from work, makes it nearly useless.
If I format it back to factory settings, will it fix this issue? Or am I just going to need a new MP3 player? Those Zen Vision W's sure do look really nice. But I don't have the money for that. I'd prefer to just find a fix for this.
Thank you for your help.

MonkeyPeaches,
It could help to update the firmware, and try the Clean Up option in the Recovery Mode menu:
http://forums.creative.com/creativel...p&message.id=3
Hopefully that Clean Up option should clear that problem for you. If it doesn't, it might help to do a full format of the unit before you transfer music back to it. That will remove everything on the player though, so back your music up if you haven't done so already.
CatMessage Edited by Catherina-CL on 0-28-2008 2:26 PM

Zen vision LCD crack after

I refer to RMA reference number SHQ-Y-37374,i went to creative HQ SG to repair a bass problem in my earphones today, i went back collecting the player on the same day with the problem solved. While on my way back, watching a movie on my zen vision i found a pixel
size crack
on the LCD which cant go away, the LCD was flawless prior the RMA. Being a regular customer of creative with myself owning 2 zen vision 30gb, megaworks550w, zen V, zen microphoto, and a XFI fatality,i have a very good experience with creative,however i am very upset how the backend staff handle my rma equipment and hope that something could be done about this.
Regards
Adrian Tan
Email:[email protected]

adriantan: To get help with that you'll need to contact Customer Support and make arrangements for another RMA. Just tell them what happened and they should take care of it for you.
Dale

Creative zen vision M:3 WISH

HI ALL,??I purchased a creative zen vision m a few days ago and i have played around with it to my heart's content.i just needed to air a few points i've discovered so far.VIDEO PLAYBACK:I tried transferring a variety of video formats to the player.some formats will transfer without the need to convert,some require conversion and some the creative software woudn't even convert even with directshown filters installed in the pc.listed below are the varoius formats i tried and the results?avii tried varoius avi formats but only divx and xvid encoded files played successfully which i didn't mind since most downloaded internet video is in these formats anyway.divx/xvid with .avi file extension at various resolutions -plays perfectly but to play full screen nati'vely its better the video was encoded at 320x240 or 640x480.anything else will have varying sizes of black bars on the screen but video with 624x352 widescreen?can be set to fill the screen with no noticable change in quality.i've also encoded at bitrates up to 900kb/s and they played fine.640x480 encoded video looks more crisp on the screen than 320x240 video though.some files with gmc played as well.The only problem is the audio has to be in mp3 format i.e xvid/divx with mp3 audio.Since the player doesn't support ac3 audio any video with ac3. or ogg/ogm in it's container woudn't be transferred and it would ask to convert it before transferring. What i don't like about the?transcoding is the only optuion is wmv9 at 320x240 resolution which from my experience?doesn't give you the best visual ?quality playback?.why should i have to convert a 720x480?or 704x576 video to 320x240 when 480x360 or 640x480 will look far much better on the player. MPEG:I TRIED VARIOUS MPEG FILES AND HERE IS WHAT I DISCOVERED:?MPEG:This player loves mpeg files.mpeg encoded at vcd resolution i.e 320x240 ntsc or 352x288 pal with .5mb/s play perfectly.a lot of music videos downloaded through blogs or p2p or through servers like rapidshare in thjat format play well in full screen.but i think 320x240 is better for the player than 352x288.even a non-standard mpeg file with bitrates up to 2mb/s also play well on the player.they are usally a bit better in quality than the standard ones.files found on a video cd with .dat extension i.e AVSEQ.DAT play perfectly.just copy the file from the vcd straight to the player and thats it.MPEG2:Even though creative states that this format is supported,it didnt transfer the mpeg 2 video files i tried to. The only mpeg 2 file that i was able to transfer to it was encoded with mp3 audio.Now i downloaded this file which was a music video off the net and i've not come across a software that encodes mpeg2 with mp3 yet.Most short video clips in mpeg 2 are in svcd format with mp2 audio and video with .m2v extension which is quite common as well.these woudn't ghet transferred to the player insisting on converting.converting a mpeg2 file at 480x576 or 480x480 resolution to 320x240 resolution just isn't really cool when the player can handle those resolutions in other formats.too much quality gets lost in the process and you only get an half decent wmv9 video with a low resolution.Sadly the player will only play wmv9 encoded at 320x240 resolution so it's not anoption for me.i much rathetr use third party software video encoder like the tmpgenc xpress or mpeg4 directmaker with the latter being good for converting dvd video files to avi with the subtitles embedded in the video.
The video playback quality is good and is better than the ipod playback quality.i will say only h264 encoded video on the ipod at high quality and high resolution is comparable.the inability to create video playlists and not being able to playback videos in sequence is one let down of the vision m.i have as much as 20 encoded music videos in the player and it would have been nice to just have the videos playback in any sequence you want them instead of going back to the the selection screen after each one. I rest my case here for now.creative please look into these issues and you will be doing much more justice to this brilliant product. ??

HI ALL,??I purchased a creative zen vision m a few days ago and i have played around with it to my heart's content.i just needed to air a few points i've discovered so far.VIDEO PLAYBACK:I tried transferring a variety of video formats to the player.some formats will transfer without the need to convert,some require conversion and some the creative software woudn't even convert even with directshown filters installed in the pc.listed below are the varoius formats i tried and the results?avii tried varoius avi formats but only divx and xvid encoded files played successfully which i didn't mind since most downloaded internet video is in these formats anyway.divx/xvid with .avi file extension at various resolutions -plays perfectly but to play full screen nati'vely its better the video was encoded at 320x240 or 640x480.anything else will have varying sizes of black bars on the screen but video with 624x352 widescreen?can be set to fill the screen with no noticable change in quality.i've also encoded at bitrates up to 900kb/s and they played fine.640x480 encoded video looks more crisp on the screen than 320x240 video though.some files with gmc played as well.The only problem is the audio has to be in mp3 format i.e xvid/divx with mp3 audio.Since the player doesn't support ac3 audio any video with ac3. or ogg/ogm in it's container woudn't be transferred and it would ask to convert it before transferring. What i don't like about the?transcoding is the only optuion is wmv9 at 320x240 resolution which from my experience?doesn't give you the best visual ?quality playback?.why should i have to convert a 720x480?or 704x576 video to 320x240 when 480x360 or 640x480 will look far much better on the player. MPEG:I TRIED VARIOUS MPEG FILES AND HERE IS WHAT I DISCOVERED:?MPEG:This player loves mpeg files.mpeg encoded at vcd resolution i.e 320x240 ntsc or 352x288 pal with .5mb/s play perfectly.a lot of music videos downloaded through blogs or p2p or through servers like rapidshare in thjat format play well in full screen.but i think 320x240 is better for the player than 352x288.even a non-standard mpeg file with bitrates up to 2mb/s also play well on the player.they are usally a bit better in quality than the standard ones.files found on a video cd with .dat extension i.e AVSEQ.DAT play perfectly.just copy the file from the vcd straight to the player and thats it.MPEG2:Even though creative states that this format is supported,it didnt transfer the mpeg 2 video files i tried to. The only mpeg 2 file that i was able to transfer to it was encoded with mp3 audio.Now i downloaded this file which was a music video off the net and i've not come across a software that encodes mpeg2 with mp3 yet.Most short video clips in mpeg 2 are in svcd format with mp2 audio and video with .m2v extension which is quite common as well.these woudn't ghet transferred to the player insisting on converting.converting a mpeg2 file at 480x576 or 480x480 resolution to 320x240 resolution just isn't really cool when the player can handle those resolutions in other formats.too much quality gets lost in the process and you only get an half decent wmv9 video with a low resolution.Sadly the player will only play wmv9 encoded at 320x240 resolution so it's not anoption for me.i much rathetr use third party software video encoder like the tmpgenc xpress or mpeg4 directmaker with the latter being good for converting dvd video files to avi with the subtitles embedded in the video.
The video playback quality is good and is better than the ipod playback quality.i will say only h264 encoded video on the ipod at high quality and high resolution is comparable.the inability to create video playlists and not being able to playback videos in sequence is one let down of the vision m.i have as much as 20 encoded music videos in the player and it would have been nice to just have the videos playback in any sequence you want them instead of going back to the the selection screen after each one. I rest my case here for now.creative please look into these issues and you will be doing much more justice to this brilliant product. ??

Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

Well I have never used a service like that. That's all I can think of off hand.

Zen Vision:m content lost after upda

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