Zen vision m dead?

I have a zen vision m. I was using it at work. low battery blinked and then battery died. left it at work over the weekend. took it home to charge it. plugged it into the wall charger and nothing was happening. tried plugging it into the comp and nothing happened.
i tried resetting it, nothing happens.
tried using the recovery software, but it requires the mp3 player be turned on, which i can't get it to do.
i sent an email to creative and they made me angry by saying 'nothing we can do because you've had it for over the warrenty. ask the forums.'
so HELP PLEASE I BEG YOU. i LOVE that thing and i'm lost without it. any ideas?

Sounds what happened to my Zen Vision M. You need your battery replaced. Heres a site where you can get the battery replaced or do it your self.
www.podimus.com

Similar Messages

Zen Touch is dead, Zen Vision:

I threw my bag on the ground in an angry rage (not Zen related, not very Zen at all in fact). Unfortunately my Zen Touch was in it at the time, and now is sadly dead and headed for the recycling plant ('hard disk problem' screen, click of death, won't reboot etc.) I thought the Zen Touch was a great player a bit let down by firmware / accessory support. I see that Creative are improving these things for the Zen Vision:M so I thought I might upgrade to that. Therefore I have a few questions about this player:
) Does it have a removable battery or not?
2) What are some good cases for this player? (the Creative one looks nice)
3) Is the Audible firmware update going to come back, and what were the problems with it's Is type 2 Audible track good enough quality?
4) Is there anywhere to download legal music/ movie videos in the UK, and is the video feature really as good as it is cracked up to be?
5) Does the black Zen Vision: M scratch too easily?
6) Can you switch from music to radio with the separate wired remote?
7) Should I wait for Creative to make a player with a DAB digital radio (I like radio) or will this never happen?
R I P my poor Zen Touch, I am sorry I destroyed you. Message Edited by joshua32 on 06-07-2006 04:52 PM

. NO removable battery, sorry. But it has a amazing battery life.
2. The one comes with the device is ideal for carrying, but you can't, of course, use the device inside it. I remember I saw some cases for it.
3. I don't know, I'm currently using that firmware (you are talking about .40 firmware with Audible support, which was removed after a few days, right), and have some problems with the sound. As soon as I upgraded, I started hearing some sort of clicky noise in the background, my files are mp3.
4. Don't know about download, but video quality is superior, just as the screen. (supports WMV v3, DivX, MPEG, screen res: 320x240, 800kbps max. for video)
5. Yeah A bad side of the device. The screen gets very easily scratched, more than the device itself (I have a black one), but fortunately, they don't create a problem as the screen is really bright (you can set it also, the brightness, there are 0 levels)
6. I dunno, don't have the remote.
7. I don't know anything about DAB, sorry. But I don't expect (personally) anything with better radio capabilities soon.
r.i.p. btw the case is also a really good protector from crashes for ZVM.
Bottom line:
I've bought mine in March , and using it frequently, every day.
Definitaly recommend it. Feel free to ask more about ZVM if you have any questions.

NOT so happy CONCLUSION after all -- Installation of my ZEN Vision M (30 G

Sunday 2/3/06
Let's see, I had a problem with losing my AUDIO. Finally, I had to do a full re-install on my S.B. Audigy 2zs. I even moved it to a different PCI connector on the MB. After a full re-installation... sweet sound again.
As to the Zen itself, I keep having problems.... I am trying to update all the applications (C MediaSourde and C Media explorer) and even there I am finding problems.
When I download the upgrade file to my PC ([color="#ff3300">CMS5_PCAPP_LB_5_0_38.exe), and?try opening it, it HANGS... that's it... so I have not been able to upgrade it. And if I don't upgrade it, then I will have the same erratic behavior will all these applications. They work sometimes and sometimes they don't.
If I really force the issue, opent the explorer and the MediaSource, where I have my "library" of songs... and WHEN the ZEN is recognized by everyone (This is ramdon condition, sometimes yes, many times no), I am able to drag and drop some songs from my "library"?to the ZEN.... but I?still don't have a clear path to do this consistently... ?
Tuesday report 2/26/06:?
[color="#ff0000"](I?don't want anybody to get the ideal all is well now... I thought it was... Yesterday, but not today)
Today I?was able to?to Rip a couple of CDs and "transfer" them to the ZEN. Some of the songs?have noises?though... I don't know what causes that. But the applications are still buggy, they don't work consistently all the time. I just "sense" something is not right with my PC.
[color="#ff0000"]No only that... This installation knocked off my Audio!... even though I have a Creative Sound Blaster Audigy 2zs platinum! (Audio Card)... So I have NO SOUND right now?and therefore I can not use WMP-0 to rip cd's because it tells me I have not audio and I am not in the mood to deal the WMP now. So I had to use the Creative MediaSource 5, to do the ripping and the synchronizing. It did the job ok, except for the noise...
I tried everything to re-install my Audio. Tried the latest dri've...Nothing. Went back to my old one (before this installation) and it DID NOT work either!? Amazing how complicated this has become....
Monday report 2/25/06: I did not do much on the Zen today. But I did notice the WPM 0, still goes crazy (crashed) when trying to find the Zen. The WMP0 crashed today once. Also, there seem to be some conflict among certain programs... It almost seems as if more than one applications is biding for the Zen when they see it. (i.e. if the WMP is open and try opening the Creative Explorer app... it will not open... but only until I close the WMP...then the apps springs up just like that. That's it. - Good night.
I SO, IT seems like I am not out of the woods yet... I wonder if I ever will.
?
Quick Tips (I see people asking the same questions)
If your ZEN seems "dead" then you need to RESET it. How? insert a "clip" (or other sharp tool. Clip works best) in the hole for RESET, located at the bottom of the ZEN (by the "dongle" connector)<?
Connect your ZEN to a "USB-PORT" (not to a "hub")?A USB-PORT is located on your computer (the box). A "Hub" is a little box connected to one USB-PORTS and it "splits" this port into several USB-Connectors... ideally useful for "devices" that do not required lost of information or current (i.e. mouse, drawing table, keyboard, etc). Devices that required a continuous or heavy amounts of information (i.e. External Hard Dri'ves, Camcorders, Webcams sometimes, required an individual USB-PORT)<?Two things here:?- This link is for the original messagehttp://forums.creative.com/creativel...essage.id=7293?[size="+2"][color="#ff0000"]2- Happy Conclusion installing the ZEN Vision M (30 Gig)(I am writing this for several reasons. Mainly, because it was a difficult installation and I wanted to summarize the 200 or 300 steps/actions I did that led me to solve the problem successfully. I always do this when I have a difficult installation and then I save it for the next time I need it (i.e. changing computers). I certainly don?t want to waste all that effort. One thing I learned about ?technology? is hard to learn it but it can be forgotten so easily, if you don?t take notes.)
---------------------------------------
[size="+2"][color="#ff3300">What was causing the problem?
Two things:
First, problems with Windows and the computer itself.
Second, the Creative applications were horrible at first, they would not open right away and when they did? sometimes 5 or 0 seconds later? they would crash just by clicking on something? and so Windows kept giving me those Error boxes and I kept sending them to Microsoft?(I must have sent at least 00 if not more!) I was also having problems with my graphics, every time an application would crash, then all kind of weird graphics would take place when dragging things around. I also had problems at one time with my Anti-virus/fire-wall Icon going dark after several re-boots, so I had to kick it to get it working?. Oh well, I just want you to get a flavor for how bad things were yesterday.
When I first installed the software, nothing worked!... My computer was noticeably SLOWER and SLUGHISH? Actually I was worry about my computer itself because I have never seen it this bad!... I thought a virus the size of an elephant had gotten into the pc somehow, no kidding so I ran the anti-virus, anti-spy, just to make sure. Sometimes if you firewall is down, you can get viruses in an instant!... I hope you people know this by now. And if the firewall fails and viruses get in, is just at moments like these? when you are trying to get things to work and downloading stuff from the Internet and so on.
The computer was just sloooowww? sluggish?.. and crashy (new word?)?.
I must have rebooted my system from 40 to 50 times, and I am not exaggerating. At some point I even had trouble turning off the PC. There were like three time where it would just sit there in ?limbo? (hung/crashed), so I had to actually switch the?PC OFF on the back of the box, the only way to turn it off? And of course, when you do that, you can be sure you will have all kinds of interesting things when you try to boot up again! (like all kinds of funny displays on my screen, or Windows giving me the ?black screen and white text? asking me to choose a way to boot up, like ?boot up normally? or ?boot up using the last configuration that worked,? (I did this like?7 times all together).
[size="+2"][color="#ff3300">So how did?everything go?from ?so bad? to ?so wonderful?? I don?t really know exactly!
But I suspect three things happened:
- Windows sent me a couple of upgrades (I get them automatically)? I have NO IDEA what they were, but whatever they were, helped!
?2 - As I read and read, things began to come back to my brain. Especially a post reply that gave me the hint (Reformatting the dri've in the Zen) would finally let me ?transfer? my stuff to the Zen
?3 - An lastly, after I have ?cleaned, reformatted the dri've, got rid off the ?firmware? (not a good thing to do), Then I could not make Windows see the ZEN no matter what I did!? I did what worked before (connecting and disconnecting the USB cable from the white adapter (dungle?) connected to the ZEN). Usually when you do this, Windows being a ?plug and play? OS, it usually ?sees? when a new ?device? is plugged in one of the USB ports, or disconnected from a port, as well. In other words it ?recognizes? the device (connectivity) and if the software and driver are already install, the device should come ali've and work! That is the reason you always install the software and drivers first, and usually re-boot the system once, so that when you connect the ?device? (ZEN), it should work!
[size="+2"][color="#ff3300">Let me recap I what happened:
?- I installed the s/w and as I already said, it was horrible.
?2- The Windows updates, somehow were helping a little bit.
?3- I also downloaded the latest updates from Creative.com (downloads/upgrades). I downloaded the ?firmware? (the ?upgrade,? which is the OS=Operating System for the ZEN. Just like ?Windows? is to the PC) and other ?patches? for?the ?creative media source 5? and ?Zencast organizer? (3 updates). I am sure this upgrades helped some, as well.
?4- After trying so many times, I was finally able to open the ?Zen Media Explorer? (Icon looks like a picture of the Zen). When this opens, it shows you everything inside the Zen just like in the ?explorer? (nice). That meant I had connectivity! (good).
?5- Since I had ?connectivity? (access) to the ZEN, My next attempt was to ?transfer? some files down to the ZEN? but this proved impossible!... Somehow, at some?point, by accident (I?did not even notice it)? I was able to transfer ONE song to the ZEN, which gave me hope. After all, if you can do it once, you should be able to do it again. BUT, I couldn?t
?6- Then a nice lady?who responded to my first post, told me she had basically the same problems and the solution was to ?Clean and re-format? the ?Disk dri've?in the ZEN. She said that once she?did that, everything would sort of fall into place? and she was right!
?7- I unplugged the ZEN from the PC and read somewhere how ?to clean, reformat, upgrade or replace the ?firmware,? Not sure still, but it'ss something like ?resetting (with a clip) the Zen and holding the ?power? slide in the ON position? something like that, and that brings a special screen with 4 choices:
Clean<
Reformat dri've (erases everything!), <
Replace firmware (careful here!), <
Reboot. <
Then it'ss pretty easy?to do a lot of ?damage? in a few seconds!... ([color="#ff3300">careful here if you are not used to the sensitivity of the "touch-pad")In my case I did not care since I had not put anything there yet. I erased EVERYTHING!... (not a good thing). I should have been more careful and simply use option 2 (reformat the dri've). Chances are this would have been enough to transfer songs to the ZEN. But since I get crazy when doing stuff like this, I went ahead a cleaned everything.
?8- Then I realized I had erased the ?firmware. As you already know this is the ?heart? of the Zen. (like Windows to the PC). Finally I went to Creative.com/downloads and downloaded it (the full version). But if you remember in #3, I had also downloaded the ?firmware? upgrade as well. The reason this is significant, is, that when I finally recovered ?connectivity? to the ZEN, I? tried both files, but the one that ZEN accepted was the upgrade! (I found this interesting? since I would have thought the full version would have been the correct choice? see?... little things you learn.
?9- As I already gave you a hint in #8, once I had the ?firmware? ready to install, the system kept telling me it could NOT see the ZEN. I connected and disconnected the USB cable several times? rebooted the pc? this helps sometimes, but nothing!... FINALLY, I read somewhere, I should go to the ?device manager? and check what was going on.. ? EUREKA ? indeed I found the ZEN with a ?Yellow mark? on the side, which always means trouble. Basically, I used the ?uninstall? option (based of the principle that simply ?un-installing and installing back something? sometimes this works. In other words, the ZEN was ?stucked. So when I ?removed? It from the ?Device Manager? list (I don?t recall if I rebooted here? but it never hurts!), then all of the sudden? a little icon in Windows (on the small tray=bottom right corner (with the clock and Date),? acknowledged?a new deviced had been connected to Windows. (connectivity back again! Yeahhh).
?0- Now that had ?connectivity? (Big step), I could try installing the ?firmware. And as I already explained, the ?upgrade? was the one that ZEN took. As soon as you clicked on the file, a box opened and asked if you wanted to install the ?firmware. I said yes and voila!... The Zen started accepting it's and when it ended, just like a PC, the ZEN rebooted itself and I was able to see the familiar interface (the same folders as before) but not contents at all? empty!
?- At this?point?I opened the ?Creative Media Source organizer,? went to my ?playlist? and from there, just click and drag some songs and dropped them on top of the Zen Icon (just like dropping files in a folder). And yes, the files were finally ?transferred? to the ZEN. Unplugged the USB cable from the Zen (or the Zen does not play anything). The songs were there and I was FINALLY able to listen to them from the ZEN!... Wonderful. Oh yes, using the same technique (drag and drop), I put a wmv video and was able to watch it as well... Now I know why people rave about the little screen... nice!
?2- In the mean time, without noticing? Just like the nice lady?from the post said, everything seemed to have fallen into place!
?In Summary: The applications ( the creative programs=icons)?were opening normally and quickly now, and many of the errors I got before when clicking on certain things, disappeared. I am sure I will still find some problems here and there, but basically the thing works now the way it is supposed to.
?Just a matter of clicking, dragging and dropping items?into the Zen?.yes, that simple!
?Good luck!
[url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=7293">[/url]
Message Edited by em2253 on 2-26-2006:39 AM
Message Edited by em2253 on 2-3-20060:32 AM
Message Edited by em2253 on 2-3-200602:26 PM
Message Edited by em2253 on 0-02-200702:3 AM

[url="http://web6.streamhoster.com/em2253/ZEN/ZenDeviceManager.wmv]See Movie[/url]?Hi, take a look at the movie... hopefully I answer to your question is there. [b]Let me know if you can NOT see it... [/b]and I will send you a picture. [color="#ff0000"]and if you can see the movie, give me feedback on it. Did it look ok in your computer? (it changes with all computers depending on your setting and player!). [color="#ff0000"]Was the sound ok?I almost wish I had not titled this post as "Happy Conclusion." It was happy but only a day or two... then I started having other problems... unbelievable. So, If I gave the wrong impression, sorry!

Zen Vision M 30GB & Playdock Z

After my IRIVER 6GB H0 died during a firmware upgrade I decided to look to the market for its replacement. I wanted more memory & to buy from a company that (in my view) put effort & resourses into after sales as well as new sales. Didn't fancy IPOD - due to (what I consider to be) restricti've practices. So after a bit of research creative seemed a natural contender - in fact the only one that seemed to offer IPOD-like-specificaction for the price. I've had the Zen Vision M for about a month - all I have to say is that it is brilliant:
Reliable<
Fantastic sound - for a condensed music format<
I prefer the chunky case - makes it more durable & harder to loose<
Works brilliantly in the car stereos - thanks to the much higher output volume than the IRIVER<
Mine is black. I've had no trouble with scratching - although i did buy the Creative leather case on the day I got the player & I never leave it 'naked' in my pocket<
I've so far put about 00 albums, 500 photos & 50 videos (from my digital camera) on it & am only scratching the surface of the memory capacity<
I find the?controls much better than the IPOD wheel (one of my kids has got a Nano - which is very good also)<
The menu is completely intuiti've. I quite like picking a single artist or gendre that I might have several albums from, pressing play & letting play for a few hours!<
Dead easy to upgrade the (brilliant) software & firmware?- & I'm no techy. <
I thought that was as good as it was going to get. I was wrong. I managed to track down the Playdock Z500. This was a bit of a challenge - as they seemed to sold out everywhere on the internet (in the UK) & no shops seemed to have them. Near to London's Oxford Street is Tottenham Court Road, this seems to?be countries best place for electonic gizmos. There are about 30+ shops in a short stretch of road. Having been in and out of?about 0 of these, I struck?Lucky. After a quick 'barter' to agree the price?- as is the practice in the road, I left the shop a proud owner of the play dock.
What first struck me was the weight. This is not?a flimsy peice of kit. When I got it home & put it all together the results were fantastic. A few key points:
The speakers have a built in subwoofer round the back & a base knob that you can adjust. At a deafening full volume, apart from potentially upsetting the neighbours, the house was filled with sound there was no distortion. For a small system this certainly?'punches well above its weight'.<
The Z500 has a video out, so I can see the pictures, videos & even the menu?from the Vision M on the television when the supplied cable is used. Picture quality much?better than I expected & very satisfactory.<
The remote control that comes with?the speaker is just excellent. Funily enough it is exactly the same moulding as the one used on my?fathers Bose system - & that cost ?900 ($500+?). Not only do you get on/off & volume - but enough buttons to navigate the whole Vison M menu - on your TV if the AV lead is plugged in!<
The?Playdock has a volume knob on the top - plus a 'wide sound' button, which really transforms the sound.<
The speakers on my PC are not vey good - so guess what? That's right, they ended up in the bin & the Playdoc doubles up for this as well!<
Not to mention, this is a very attracti've piece of 'furniture' too! It was on this basis that my wife forgave me buying both items without consultation!<
I've never written a 'review' about anything before. But I was so impressed that I felt I wanted to (I would have been just as quick to complain if I was unhappy).
I hope that someone else finds this posting helpful & find the devices as good as I have.
Pete /02/2007

I own the Zen Vision M 60gb & have just bought the Playdock Z500 which I agree sounds amazing .My question is regarding the remote control . I've managed to do most things on it but I was wondering if you knew how to jump to the A - Z listing down the right side of the screen in artist & track search menus ?On the player you normally would press the edge of the touchpad but on the remote I cant find a way of using the A - Z shortcuts & have to scroll down for what seems like ages!Hope somebody can offer some help?Thanks,?John?

Creative Zen vision M 30 GB MP3 player does not resp

My Creative Zen vision M 30 GB MP3 player stopped working. It does not turn on, does not charge, does not respond to anything. Is the battery dead or what would be the problem. Please help.

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

:Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray

Read everything before you start.
Rayray wrote:
Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray
You're right the Zen is not dead. It needs a firmware to work & it doesn't need to be connected to the computer to erase it. It does however need to be connected to a computer to reload it. First you will need to install WMP0. http://www.filehippo.com/download_wi...edia_player/9/
You then need to charge the battery When its charged & turned back on you will choose Format>Cleanup. You then connect player to see that Windows can see the device. Once you can see that it is recognized in Device Manager you will Disconnect it from the computer (use rear usb ports)
You will need to download the firmware file for the player to the desktop & open the file.(do this before you connect the player again)http://support.creative.com/Products...me=MP3+PlayersOn the player before you connect it to the computer that has the firmware file open & ready to go you will choose Reload firmware connect the player to the computer(use rear usb port) choose your language & let it run. (the autoplay window may open DO NOT CLOSE IT)
The reason it did not work before with WMP9 is that the driver is a part of WMP0.

Zen Vision M "Rebuilding&qu

Recently when i turned my Creative Zen Vision M, the screen showed the display message rebuilding with a time bar beneath it!? This time bar gets stuck everytime at around the 30% mark and nothing further happens. It is not possible to access any functions neither is it posible to turn the player off.Has anyone experienced this fault or have any information as to how to rectify it.Cheers all.Danny

Try using a paperclip and hit the reset button on the bottom of the player. it may rebuild again after that but shouldn't get stuck. i had this problem before and it was the result of a dead usb port. Hope this hel
ps.

Creative ZEN Vision:M or 5th Generation iPOD Video ?

So which one would you pick? The ZEN or the iPOD. Yes, I know most people would say the ipod since this is an apple board but this ZEN Vision:M business is pretty awesome.
If you had the option to return your ipod and get the ZEN Vision, would you ? I mean, come on, look at this thing. Its a beast !
I also wanted to ask if anyone owns this thing ? i wanna ask a few questions about. i.e. battery life (since the ipod totally wreaks in that subject), compatability, other things..
Windows XP
Windows XP
5th Generation iPOD 30 GB Windows XP

Re: 4 hours playback... See my explanation about how Creative arrived at their playback times vs. how Apple arrived at theirs. If you want to listen to 64kbps WMA files, and watch 500kbps MPEG4 video, go right ahead. You could get the same result on your iPod listening to 64kbps AAC files and watching 500kbps MPEG4 video.
Re: double the songs... again, see my explanation about how Creative arrived at their 15,000 number vs. how Apple arrived at their 7,500 number (hint: 64kbps WMA files vs. 128kbps AAC files)
Re: more audio formats... yes. the Vision:M adds the ability to play WMA files (the iPod can play MP3 and WAV files)
Re: more video formats... yes. The Vision:M adds the ability to play MPEG1/2, WMV9, Motion-JPEG, and XviD.
Re: FM radio, recorder, voice recorder, yes. Points to Vision:M.
Re: iPod's batter turning red with 2 hours left to go... the battery meter is an estimate, nothing more. If it really bothers you and you can't ignore it, put a piece of black electrical tape over it. My battery meter is fairly accurate, but I've ran my iPod completely dead and charged it up completely 2x since I've bought it. Seems to have helped.
Re: scratching issue.. seems like there were a few people on those engadget posts that were complaining about their Zen (non-vision:M) scratching up pretty bad. My guess is the Vision:M will have the same problems (but that's a guess).
So, summary... If you need a FM radio/recorder, or a voice recorder, or don't want to transcode video you already have in a supported Vision:M format, or have your audio in WMA format, and are willing to deal with the extra width and cost, then the Vision:M might be for you. Be aware that Creative's battery life numbers are even more unapplicable to real-world use than Apple's are (I don't know of anyone that listens to 64kbps music anymore, and who would encode their video at 500kbps MPEG4?).

Warranty ZEN Vision:M HE

Hello everyone,
I can have a deal on a new Zen Vision:M but the guy is trying to sell me another warranty saying that the company warranty doesn't cover the battery (the battery is actually the reason why I am not sure about getting that player and I am thinking about a MicroPhoto instead) so if the battery broke, my player is dead. I don't want to spend 350$ on a player and have the battery die soon. What do you think I should do? Go with the MicroPhoto where I can change the battery and try the ZEN Vision. Thank you for your help!

Sorry to post again after my post but I need to make up my mind today about the Zen Vision:M since the sale ends today in Canada and I was wondering if I have to take the best buy warranty at all? I checked and it is not true that the warranty does not cover the battery so he lied to me.
Is the warranty that Creative gives is enough or should I take also the one from Best Buy. They always put doubts in my mind so I never know what to do with their warranty.
My other question is just because I cannot replace the battery, should I go with the MicroPhoto 8Go?

Question for an owner of Zen Vision

I'm considering buying one and I like most of the things I've read. It's now between the iPod Video and Vision M. But I have an iRi'ver and there's a major problem with the random function. It will only play from about 200 songs, all with titles at the beginning of the alphabet, because I have a lot of music. I need a player that will select randomly from ALL of my songs. Can the Vision M do this? I'm pretty sure the iPod can.

everything they said is right, the player is awesome.............
BUUUUUUUUUUUUUUUUUUT
the vision m has been having some serious (and i do mean serious) reliability issues...tons and tons of failing units (known as the black screen of death somewhere around here) problem that neither CL nor the users have been able to solve. One day you are a happy camper with it and the next day BAM! the player is completely dead and the only solution there exists is to change it for a new one (RMA'ing it). To prove it you can just search within this forums or search in google for: zen vision m freezes or zen vision m freees booting and you will find some links directing here with topics of people who have had the same problem as me...a DEAD zen vision m...
hope i didnt spoiled the idea of getting one
greetings

I got my Zen Vision:M to go o

So I bought my zvm last night from best buy in queens, and for 250 bucks I must say woot!!! But I ran into a big problem:
When I got home I threw in the cd, installed the drivers and stuff, and docked it. Starting moving files to it immediately. But I was in my friends house on his computer, and I thought... well at home i have an av to usb charger from my old dell mp3 player (RIPieces) so I threw the zvm on that thing over night. But when I woke up (expecting it to be fully charged) it was dead instead. I tried reseting it, holding the turn on button etc etc until I thought about returning it.
But I called my friend and he said to come back to his house to test it on his computer and see if it will charge and turn on. So I do that and nothing is happening except for the blinking blue light on the top of the player. So JUST as I'm about to throw it in the box, the screen lights up and goes to the song I was listening to before I shut it off.
So... I think that alot of problems about the machine not turning on or charging may have to do with faulty usb cords or trying to charge it with an av to usb cord...
So leave it on you computer for a while to charge and make sure that your cord is fully inserted into a usb slot that works and that the cord is undamaged.

MTP driver is in your WinXP SP2, do you have SP2?if you removed your zen vision from device manager, its ok, keep your zen vision connected to your PC and do a PC reboot while your zen is connected, your PC will recognise it

Zen Vision M: 30g won't turn

Well, I've just about had it with Creative Mp3 players now. I just recently got my Zen Vision; now when I went to turn it on, expecting it to be fully charged from its dead battery, it shows that it hasn't even charged past the red bar. Then, when I go to turn it on, it won't turn on. It won't even turn on while connected to the computer. PLEASE, SOMEBODY TELL ME WHAT TO DO!!!!

Simple Instructions If the device isn t charging, try other ports on your computer. Often computers utilize passi've hubs on the motherboard to increase the number of USB ports; this can mean that the ports on the front of the computer are low power ports that can only put out 00ma and not the required 500ma.
More Technical Instructions
First you need to check to make sure that the power save is disabled on your USB ports on your computer.
Click Start then Run, and type devmgmt.msc then click OK
Expand Uni'versal Serial Bus Controllers
Right Click on Each entry in the list that says USB Root Hub and select properties
Go to the Power Management Tab
Uncheck the box that says Allow the Computer to Turn off this device to save power .
Next you need to see if your computer can actually charge a USB device, and where you should plug the device in.
Next click on the Power tab
Check the Hub Information Section and look at the description.
It should say something on the lines of Total Power Available: 500mA per port
If it says something else, then you have a problem and your computer might not be able to charge a USB device.
Now if you find you have one hub listed that has 500ma per port, and the other is something like 00ma. Then use a USB device (mouse, camera, etc) and plug it into each USB port.
When you have a device plugged into a port, you should see it show up in the attached devices window (under the Power tab). Find the ports on your system that are associated with the 500ma capable hub in your system.
Then plug your Zen device into that port.
If the battery of your Zen device is so depleted that it can't turn on, it won t show up in the attached device area but it should start charging.
After a couple of hours try turning on the device while its plugged in, if all goes well it should turn on and now be recognized.
It should show up under the attached devices section under the USB hubs power tab. If the port is working as it should the zen should show up as a pulling 500ma of power.
Note:
It is normal for the Creative labs device not to be recognized by the PC if the battery is completely dead. If the battery is dead it doesn't have enough power to turn on, so it can't be recognized by the PC.
It doesn't have to be recognized to charge, but it does need to be on a port that "can" charge it.
Untill the device has enough power to turn on it generally charges at a much slower rate. So it often can take much longer for the device to charge to the point where it can turn on, then it will take to charge the rest of the way once it is recognized by the PC. This is generally just a first time problem, as long as your don't drain the battery completly between charges.
Message Edited by gmandual on 06-03-200709:2 PM

Zen Vision:M doesnt charge, doesnt st

So, today I went to go turn on my zen vision m, and only the blue led at the top would flash.
So I figured I would plug it into my computer, and see if it would charge.
The blue led blinks, but I get no lightning bolt on the screen, no docked window, the screen stays black.
Ive tried resetting it, I've tried 2 computers, I have no AC adapter, my usb ports work.
Is my battery dead?Message Edited by PaulFehr on 08-8-200706:0 AM
EDIT: after half an hour of charging, it turned on.
Could this be because maybe the battery was so dead even with power it couldnt turn on?Message Edited by PaulFehr on 08-8-200706:09 AM
EDIT: another problem, after about 20 minutes of charging, I unplugged it, and when I plugged it back into the computer (30 seconds after unplugging it) now it doesnt go to dock, I get the battery icon with the lightning bolt.
Should I wait until its charged more, and then will it dock?Message Edited by PaulFehr on 08-8-200706:4 AM
Probably last EDIT:
OK, so now its working fine, and I hope I never run into these problems again.Message Edited by PaulFehr on 08-8-200706:34 AM

It took my Vision:M nearly a day to charge enough so that it even appeared to be charging... I was so worried but everything was fine, it needed time. I hope that's the only thing wrong. Does the battery icon have an overlay of a plug on it's If so, that sounds exactly like my problem.
Just keep charging it.

Creative Zen Vision M 30 GB-firmware prob

I want to update me Zen Vision throw Recovery Mode....Select Reload firmware,player remove old firmware. Then i open file of firmware on my PC, but update not see my pleyer : "your pleyer is not . plese connect your pleyer.... WTF? Some body help.Before .50 firmvare i update normaly!(From .40 to .5)?Sorry for my English.i.m from Russia

There are a multitude of problems that could be causing your player to exhibit this behavior in addition to battery failure, including the failure of the main logic board. If the player has been dropped a few times, exposed to excessi've heat, or high humidity/water, the problem might not be the battery. On the other hand, if the battery has been allowed to fully exhaust on a regular basis and left uncharged for long periods, it is possible that the battery could be dead, but LIon batteries usually last at least 2-3 years with regular use and normal recharging practices if they haven't been abused.

Zen MicroPhoto v.s. Zen Vision

Which of the two should I get? I like how the MicroPhoto is nice and small but I think the touch pad is a little too sensiti've and may take some getting used too. It also supports a removable battery which is a huge plus for me. Then comes along the new Zen Vision: M which now supports a larger screen and video on the go without sacrificing portability, but it does not have a removable battery. It is inevitable that the battery will die and when it does I want to be able to change the battery with ease instead of dishing out another $350+. Any suggestions on what I should do? What is Creative's policy on replacing dead internal batteries?
Thanks in advance, I know it was a lot to ask.

x_Scorpio_x wrote:
It is inevitable that the battery will die and when it does I want to be able to change the battery with ease instead of dishing out another $350+. Any suggestions on what I should do? What is Creative's policy on replacing dead internal batteries?
The battery is going to last at peak performance for 3 years, and considerably longer at reducing performance. Thinking realistically, will you still be using this player in 3+ years?

Zen vision m dead?

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