Zen Vision:M doesn't detect on my win

Hi Guys,
I have trouble with my zen vision:m. I already installed the software, but when i plugged my player, my windows can not search the driver for my player. My computer is win xp sp2, AMD ,8 Ghz, with chipset nvidia for the USB
Please help me to solve this problem

Kyman73,
This is true of the majority of our recent players. If the min requirements state Windows XP SP and above, then it is most likely MTP based. Zen Micro Photo, Sleek, Sleek Photo, Vision, Vision:M. The Zen Micro, Touch, and Xtra had firmware updates to give MTP support.
MTP is Media Transfer Protocol. Should be similar to a standard Mass Storage driver used with memory sticks, but is geared more to media files / processes. Microsoft started deploying support for it in WMP0 beta and then there were several updates in SP2. Usually, it is just a matter of making sure WMP0 / SP2 are installed, and that the user has permissions to the system to use it. Some systems will have the registry permissions set to deny for some odd reason, and cannot access the device after it shows properly in device manager. There are many threads here regarding it.
Daniel

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Zen Vision:M doesn't want to work! He

My problem is kinda complicated. When I turn my ZV:M it doesn't load, but the blue light where you turn it on lights up and it stays that way. If you reset it, the blue light is turned off while you're pressing the reset button, when you finish pressing it, the light appears again and it doesn't load, the light just stays on there. It won't let me go to safe mode.
This is not the first time it happens. The first time it happened I tried all kinds of things and then I plugged it to the charger, then tried again all the possible things you can try, and it finally worked when I reset it (after numerous times of trying). I turned it off, went to Safe Mode and did a clean up, everything worked fine and I turned it off for good, after charging it. I never used it again until today, that I turned it on and only the blue light lit up, again. Now I can't get it to work in any way.
I bought it in June of last year and the one I have is a replacement, because the original one I bought was deffecti've as well, so I'm still in the one year warranty.
Help!

So I pretty much explained in detail that my player is not responsi've - at all. And this is what I get as a reply from Customer Service, through e-mail... which pretty much makes me feel stupid and offended.
I really hope that this works out well in the end, now that I replied to this e-mail, or I am definetly changing my view for future purchases, since this is getting old and obvious. Fi've different players in 2 years - 3 Zen Micro's and 2 Zen Vision:M's for now.....from all those together, 4 deffecti've and that didn't get the chance to show deffects because it was thrown into the pool...
Thank you for reaching us at Creative Email Technical Support; we
appreciate the opportunity to assist you.
With regards to your enquiries, I understand that the Zen Vision:M is
non-responsi've.
I will like to refer you to our knowledge base article at the link
below:
http://us.creative.com/support/kb/article.asp?l=3&sid=4794
Recovery Mode: What to Do And How To Access
To access the Recovery Mode:
If the battery is too low, charge the battery fully before continuing.
Detach the ZEN Vision:M from the PC and ensure that the unit is off.
Slide the Power switch towards the Power icon and hold the switch in the
Power On position.
Push the end of a pin-like object (for example, a straightened paper
clip) into the reset hole, press gently and remove.
In the Recovery Mode, please select Option (Clean Up). If the issue
persists, please select Option 2 (Format All). If possible, please back
up the data/contents on your player to a secure location before
proceeding with the format. Lastly, select Option 4 (Reboot) to reboot
your device.
If you have any additional questions, comments or concerns, please
include them in your response and I will do my best to address them.
Thank you.
If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service.

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Hi all,
I bought my Zen Vision:M 60GB a few days ago and somehow I made
the firmware doesn't work. I tried to find it from Creative Labs official website.
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Holly

Cat,
Of course if my Zen Vision M doesn't have any troubles of the firmware, it is good to buy.
But right now, creative labs put this out of the market and not ready the firmware for the customers even the original one... well, I don't mean that other people should not buy it but if they have the same probelm like me. Go to the customer service center is the only way to solve it... I also think it is not becuase how new of Zen Vision M 60GB, upload the original firmware is easy, right? And no one can guarantee that when I would screw up the firmware, right?
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Holly

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Hi. My ZVM is having some problems in being detected on my computer. What should i do to fix this problem? Plz respond ASAP thanks

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Dido, i just purchased my zen vision m a few hours ago, installed all the necessary software and when I click the media explorer a message at the top states "Your player is not connected. Please connect your Zen Vision:M to the computer. The wire and the zen are both fine and is currently charging, if there is no imediate way to fix this can someone tell me an alternate way to send files to the zen, it is urgent.
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Oh, right, sorry.
"OS Name: Microsoft Windows XP Home Edition
Version: 5..2600 Service Pack 2 Build 2600"
Though currently, I'm installing Windows XP Service Pack 3 via Windows Automatic Updates.
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I also was looking for some kind of repair shops or sites that would be capable of repairing my Zen - the only thing I came across was http://www.zenrepair.com/Zen/index.jsp - does anyone know anything about this site? If it's reliable, etc. (Just a back up option in case this situation isn't solveable by other Zen peers.)
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Zen Vision:M doesn't detect on my win

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