Zen Vision M Explorer won't import fi

I have the Zen Vision Media Explorer loaded on two Win XP Home computers. I upgraded both to WMP . I was having trouble syncing some audio files to another mp3 player on my main computer, so I rolled WMP back to version 9. Ever since then the import wizard doesn't work. It says it's transferring files, but it just sits there. There's nothing wrong with the player, as I can transfer files using the other computer. I've tried uninstalling and reinstalling the Zen Vision M Explorer, but it still won't?import files. How do I fix this?

I was able to solve this myself, and I will go through the solution in case anyone else has this problem. Reinstalling the Zen Vision Explorer software with no result indicated to me that there was something else causing the problem. I discovered that simply uninstalling WMP via Add/Remove Programs (i.e., rolling the player back to the earlier version) isnt enough, although at this point WMP 9 seemed to function properly. According to a Microsoft KB article Readme for Windows Media Player for Windows XP, rolling the player back also requires removing two more files from Add/Remove Programs, Windows Media Format Runtime and Microsoft User-Mode Driver Framework Feature Pack .0.0. (Now doing these last two uninstalls also messes up WMPs DRM component, so that certain wma files wont play, in my case digital books. I had to find a security component upgrade for WMP 9 on Microsofts website and run it to get WMP fully functioning again.) Before I made any of these changes I had uninstalled the Zen Vision Explorer. I now reinstalled it, the result being, the import wizard works again.

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Zen Vision: M Explorer does not recognize my mp3 player he

Seemingly, my Zen Vision: Micro is not recognized by the Zen Vision: M explorer software. My computer recognizes the hardware as present (being a verified physical connection via USB port and the mp3 player itself). I am currently running Windows XP professional with service pack 2 as instructed via technical support but to no avail. However, when running my old damaged Zen Touch, the computer and the software recognize it as being present and I have access to the dri've.
I am wondering whether or not it's a hardware issue, which I believe it to be. The issue is, that I cannot return it to Newegg (which I ordered from) because they have deactivated the product (reasons which remain unknown, which sucks because my warranty is from them so I don't know what I'm going to do about that). I would not like to bother with the hassle of having to deal with split product supports and was wondering if there were any solutions that would not involve sending back my mp3 player. I have tried messing with registry keyes, system rights, hardware profiles and such as well as reinstalling the software multiple times but to no avail. It plays fine, and looks beautiful, but I can't do anything with it currently...
If anyone has any pointers of which I have not mentioned it would be appreciated.
Sincerely,
TheShield

Had the same problem and got no where with creative so I wanted to exchange but there was none left in the shop so I said I would hang onto it untill they got a fresh batch. I only got this problem after a firmware update. I decided to format it and the software picked it up not a problem. And just to confirm I updated the firmware again and again I had the same problem and done a format and yet again the software picked it up so I suggest u format it and see what happens

Zen Vision:M 30GB won't power down; any ide

I've had a 30GB Zen Vision M for a couple of months now! Awesome player, went through the usual round of recognition problems, but it's been working fine of late. My problem is, it won't power down now. When I try to power down, the unit says it's powering down, the dispaly goes black except for the battery icon. And it stops there. The blue backlight on the menu buttons stays on, the battery icon stays on, and eventually it turns off after 5 minutes because of being idle. Not a terrible problem I know, but a real niusance. I am running the most current firmware (have been for a while). I've tried resetting and clean-up. No change. I'm afraid of trying to reinstall the firmware, in case I have the same problem that many others are having, and go from a good player with a power issue, to a player that does nothing. I can't see it being the power switch itself, since it powers up fine, and tries to power down. Any ideas or advice would be greatly appreciated. birder

Hello Dsgrov,
Welcome to Creative forums!
You can get a lot of results if you search "Zen Vision M not charging" on the search box.
Here's one, you might want to check this thread.

Zen Vision M: 30g won't turn

Well, I've just about had it with Creative Mp3 players now. I just recently got my Zen Vision; now when I went to turn it on, expecting it to be fully charged from its dead battery, it shows that it hasn't even charged past the red bar. Then, when I go to turn it on, it won't turn on. It won't even turn on while connected to the computer. PLEASE, SOMEBODY TELL ME WHAT TO DO!!!!

Simple Instructions If the device isn t charging, try other ports on your computer. Often computers utilize passi've hubs on the motherboard to increase the number of USB ports; this can mean that the ports on the front of the computer are low power ports that can only put out 00ma and not the required 500ma.
More Technical Instructions
First you need to check to make sure that the power save is disabled on your USB ports on your computer.
Click Start then Run, and type devmgmt.msc then click OK
Expand Uni'versal Serial Bus Controllers
Right Click on Each entry in the list that says USB Root Hub and select properties
Go to the Power Management Tab
Uncheck the box that says Allow the Computer to Turn off this device to save power .
Next you need to see if your computer can actually charge a USB device, and where you should plug the device in.
Next click on the Power tab
Check the Hub Information Section and look at the description.
It should say something on the lines of Total Power Available: 500mA per port
If it says something else, then you have a problem and your computer might not be able to charge a USB device.
Now if you find you have one hub listed that has 500ma per port, and the other is something like 00ma. Then use a USB device (mouse, camera, etc) and plug it into each USB port.
When you have a device plugged into a port, you should see it show up in the attached devices window (under the Power tab). Find the ports on your system that are associated with the 500ma capable hub in your system.
Then plug your Zen device into that port.
If the battery of your Zen device is so depleted that it can't turn on, it won t show up in the attached device area but it should start charging.
After a couple of hours try turning on the device while its plugged in, if all goes well it should turn on and now be recognized.
It should show up under the attached devices section under the USB hubs power tab. If the port is working as it should the zen should show up as a pulling 500ma of power.
Note:
It is normal for the Creative labs device not to be recognized by the PC if the battery is completely dead. If the battery is dead it doesn't have enough power to turn on, so it can't be recognized by the PC.
It doesn't have to be recognized to charge, but it does need to be on a port that "can" charge it.
Untill the device has enough power to turn on it generally charges at a much slower rate. So it often can take much longer for the device to charge to the point where it can turn on, then it will take to charge the rest of the way once it is recognized by the PC. This is generally just a first time problem, as long as your don't drain the battery completly between charges.
Message Edited by gmandual on 06-03-200709:2 PM

Zen Vision M 30gb Won't charge and not being recognized on any comput

Can you give me some pointers. The charge went completely depleted and no computer recognizes it
when I plug in by usb. Any suggestions?

Hello Dsgrov,
Welcome to Creative forums!
You can get a lot of results if you search "Zen Vision M not charging" on the search box.
Here's one, you might want to check this thread.

Zen Micro Media Explorer won't install Error Code: -5011 : 0x80040

Hi!
I've just tried to reinstall the software on my new PC
The installation get almost to the end but then another window pops up saying
Error Code: -50 : 0x80040707
Error Information:
>SetupDLL\SetupDLL.cpp (548)
pAPP:Zen Micro Media Explorer Software Update
PVENDOR:Creative Technology
PGUID:2BA32AF9-FC5F-4A0-A57C-8539DB8A8BC
$9..0.429ice Pack 2 (2600) IE 6.0.2900.280
Any ideas what I can do to get around this problem?
Thanks
Ann

just got a zen micro and guess what i am having the same problem, running on widows ME, went through the installation procedure. get a big red x that says windows cannot find driver, tired to reinstall the drivers both from the cd and from the usbman.com site, all end up in the same place, reinstalling drivers is not just happening. the systems subolder shows a yello question mark under zen creative.
a hint or two:
. i had the same problem with my Rave mp3 player and the service support fellow asked me to download the files from usbman.com, still didnot work. returned the **bleep** thing.
now i have the zen and guess what, it is doing the same thing, wonder if it is windows me?
2. when i restart the computer is get the following message (this is new for today)
windows could not upgrade file % etc. etc. this error happened on the restart after installation.
help me please.

My zen vision m 30gb won't charge or turn on without p

I have had it for about 2 years.
I haven't used it for about a week during which time it has been completely out of battery power. I plug the charger into the mp3 and the the lightning bolt shows on the zen? but even after leaving it on charge for a good few hours overnight when i unplug it, it just goes dead, and won't come on.
I then tried to charge it through the usb on my pc but it gets no power to the player. and therefore w0on't come on.
I then tried resetting the zen and doing the above two again but got the sdame outcome.
So i tried the the recovery method which wiped my zen free of everything ( i had backups, thankfully).
Tried the first two thiong again but to no avail.
I can do the last option which is the firmware option, because i can't connect to a pc.
Has my zen mgone kaput or can it be saved?!
tHANKS in advance
Steve

Sounds like you need to replace the battery here's the info to open the player for that? http://www.youtube.com/watch?v=akJDRpx6rA8? Here's a link to get a battery for the player? http://www.infinitybatteries.com/p-4...n-polymer.aspx

New(ish) Zen Vision M 30G won't start-u

Bought the unit, discounted because it'swas returned - indeed someone has used the reset slot a bit - but it's basically untouched and should work, but?after plugging it into the laptop for hours, I can't get it to turn on. The light flashes blue when it's plugged in but that's it. Called customer service, was supposed to get an email for resetting it somehow, but no email has come. What to do? Does the battery have to be swapped out? If I can't turn the unit on how can I do anyhting? Thanks for any ti
ps.

I think somoene posted about this same problem earlier. Basically the battery was too weak to be initialized by the USB port of the computer. The Player first had to be charged via an AC adapter first.

My Creative Zen Vision M: 60gb won't charge

hello.. i'm newbie here.
i have some problem with my CZVM 60gb.
i bought it second from my local online store on september last year. at the first is still normal, but now my CZVM wont turn on and wont charge. when i plug to my laptop it show the battery with thunder on it but still not charge. i have tried to clean up, format, and reload the firmware, but nothing happened. so now my CZVM not have firmware installed and i cant re-install the firmware because the battery wont charge.
any solution ? i really love this mp3 player
help me please

Hi dedegian1,
It sounds as if your battery may be depleted. To charge a depleted battery, follow these instructions:
1) Turn off the player.
2) Connect the player directly to a USB port located at the back of the PC with the supplied cable.
* Avoid connecting the MP3 player to USB hubs located in on the keyboard, monitor or other accessories. This includes using the USB hubs on your PC.
3) Close all Creative applications and Windows Media Player.
4) Let the player charge for at least 60 minutes.
5) Download and install the latest firmware for your player. For more information about the firmware update, refer to the Web Release Notes.
* If the firmware update does not detect the player, unplug the player and plug it in again. You can also try a different USB port.
6) Do not disconnect the player once the firmware update is in progress.
When the firmware update is complete, the player will start charging automatically. If the player does not indicate that it is charging after 60 minutes, reset the player. (To reset the player, locate the Reset hole at the bottom of the player to the left of the sync adapter port. Using a pin or a straightened paperclip, gently insert and press in to initiate the reset.)
Regards,
Colin-CL

Creative Zen Vision M Media Explorer does not work on Vi

I plugged in my device, all I can see was the name of the device under Portable Devices.
When I access Media Explorer, it said my device is not connect but in fact it actually is.
If I copy a file via Portable Devices, it automatically freezes up my computer.
Any idea how to resolve this problem?
Best regards,
TriMessage Edited by trihhoang on 0-23-200702:32 PM

You should be able to use WMP 2 to sync your files to the player . As long as the files have album art it will transfer. You can not add the album art to files that are already one the player .You would have to delete & then sync the files that have the art. Also You may be able to use the Zen Vision M Explorer for Vista on the Win7 just install using compatibilty mode for Vista (if Win7 has that as an option) there was one written for 64 bit systems as well as 32 bit. You can tell which is which by the file name. 64 is in the file name for a 64bit system/ 32 in the 32 bit system file name.http://support.creative.com/Products...VARSET=prodfaq:PRODFAQ_433,VARSET=CategoryID:23 Click on View all Downloads

Updated ID Tags won't transfer to Zen Vision

Not a critical problem, just a pain ...
If I update any ID Tags, whether using Auto Tag Cleaner (which is brilliant if slightly slow) in Creative Media Toolbox or Real Player or Windows Explorer, when I resync all I get is "File already exists" error message and the file stays the same on the MP3 player.
I have a Zen Vision:M version .62.02e.
I sync using the Zen Vision:M Explorer option "Synchronize Media and Outlook Data" V5.20.2, Synch Manager V5.20.08.
Am I doing something wrong or missing an option somewhere. Surely I can't be expected to delete from the player every file that I update a tag on before it will resynch!?!
Any help would be much appreciated.
Thanks and Regards.
Jerry.

Do you want to try mp3tag editor instead?
See here on how to use it.

Creative Zen Vision:M Problen, PLEASE HELP

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well im not really scared. but it won't wpork anymore. like everytime i turn it off reset it or reboot it. it would just show the recovery mode and nothign else. that worries me ebcause i can't get it to work as normal agains. =[ so yea. maybe the filmwire thingy would work.

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I am having the same problem. My original problem occurred after I saw the symbol that has the player and a warning sign. I found that the battery had drained completely while in my pocket, I am not sure how it got on or stayed on, probably a series of accidents. But I recharged it to full and then I got recovery mode when I started it up. Whenever I try to format all or reload firmware it says that I have a hard disk problem. But I cannot get the zen vision m explorer to recognize the player is connected. The player knows that it is docked, and my laptop knows that it is connected(checked my computer) but not the explorer. Also when I tried to load the newest firmware, it says the player is not there. My scan disk is also taking a long time.Message Edited by seifo on 08-2-2007:04 AM

Zen Vision:M ID3 tags being transered to compu

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I'm afraid we cannot allow discussion of ripping commercial DVD on the forum, for legal reasons. I'm sure you will be able to find more information by using search engines or from some other websites.
Jason

Zen Vision M Explorer won't import fi

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