Zen Vision M Hanging Is

I have a new Zen Vision M I picked up in Singapore last week (June , 2006). It seems to hang quite a bit. When this happens it will repeat the last perhaps 6th second of audio over and over....kind of a long stutter and not respond to any buttons. I have had to reset the device using the hole at the bottom. I had to do this several times on the Singapore -> Melbourne flight (6+ hours). In the last week I have had to reset several more times. Once when powering it up it hung. It seems I have to keep a pin taped to the device to regularly reset it. Looking around on this site I see references to this problem happening with Firmware version .2x, but this device came with .30.02 on it when I purchased it. Just in case I tried downloading .30.02 and installing it anyway, but all I get is a message that says: Your player is not connected, please connect your player.
I would love to see this problem go away and I look forward to any suggestions on how to fix it.

I had similar problems with a Zen Vision M purchased less than two weeks ago.
I was running firmware .40.x at the time, so that was not the problem.
I did the Rescue Mode Clean up of the dri've. But the problem recurred. So that was not the problem.
Thinking it might be some form of electronics or hard dri've problem, I just let the player play music continuously trying to exacerbate the problem and get it to reproduce the problem.
After a week of owning it, the player became so wedged that not even a reset would resolve the problem. Literally the unit would not reboot and I had to let the battery completely run out as there was no way to do a hard power reset (i.e. pull the battery).
Last night I returned it to BestBuy and exchanged it for a new unit. So far no problems withn the past 20 hours. (The first unit had some UI sluggishness and non responsi'veness the first day out). While the unit booted fine at the BestBuy exchange department, by the time I was signing the paperwork for the exchange, the technician on duty said the player had hung itself.
I'm letting the player play music continously to see if player was a bum player or of player 2 is part of a manufacturing batch problem.
I like my wife's Creative Zen Microphoto so am disappointed by the experience with this first ZVM and the fact that I only got an automated reply from Creative Customer support and no other responses after 0 days.

Similar Messages

Investigating ZEN Vision: M hang prob

Hello all..
I, along with many others have had at one time a ZEN Vision: M that would go to a blank screen after showing ZEN logo, that never recovered. Thankfully, I, along with many others have been able to procure a replacement. But my question is, what is causing this hang that kills the ZEN? How do we prevent it in the future?
I have done some minimal testing with 2 identical ZEN Vision: Ms and can verify that the HD is not the problem. I also have reason to think that it is something overwriting the firmware.
If it was a motherboard issue, the ZEN logo would not show, but it does. It does not, however, show the Vision: M logo on the next screen.
If anyone else has done any testing or has any ideas, please share them!!!
Thanks in advance!!

I understand that Creative frowns upon consperacy theorys, but I do have a question.. One person said that the think it might be possible to infect an MP3 to damage the firmware of the ZEN Vision: M.
Now, as far as i know, this should not be possible, but i am not discounting it.
I am hoping if the admins have any ideas, I would be interested too, because I am sure they have heard enough of this same issue..
What are the chances someone could flash the EPROM via USP, and not just the firmware? That might solve problems for many people.

NOT so happy CONCLUSION after all -- Installation of my ZEN Vision M (30 G

Sunday 2/3/06
Let's see, I had a problem with losing my AUDIO. Finally, I had to do a full re-install on my S.B. Audigy 2zs. I even moved it to a different PCI connector on the MB. After a full re-installation... sweet sound again.
As to the Zen itself, I keep having problems.... I am trying to update all the applications (C MediaSourde and C Media explorer) and even there I am finding problems.
When I download the upgrade file to my PC ([color="#ff3300">CMS5_PCAPP_LB_5_0_38.exe), and?try opening it, it HANGS... that's it... so I have not been able to upgrade it. And if I don't upgrade it, then I will have the same erratic behavior will all these applications. They work sometimes and sometimes they don't.
If I really force the issue, opent the explorer and the MediaSource, where I have my "library" of songs... and WHEN the ZEN is recognized by everyone (This is ramdon condition, sometimes yes, many times no), I am able to drag and drop some songs from my "library"?to the ZEN.... but I?still don't have a clear path to do this consistently... ?
Tuesday report 2/26/06:?
[color="#ff0000"](I?don't want anybody to get the ideal all is well now... I thought it was... Yesterday, but not today)
Today I?was able to?to Rip a couple of CDs and "transfer" them to the ZEN. Some of the songs?have noises?though... I don't know what causes that. But the applications are still buggy, they don't work consistently all the time. I just "sense" something is not right with my PC.
[color="#ff0000"]No only that... This installation knocked off my Audio!... even though I have a Creative Sound Blaster Audigy 2zs platinum! (Audio Card)... So I have NO SOUND right now?and therefore I can not use WMP-0 to rip cd's because it tells me I have not audio and I am not in the mood to deal the WMP now. So I had to use the Creative MediaSource 5, to do the ripping and the synchronizing. It did the job ok, except for the noise...
I tried everything to re-install my Audio. Tried the latest dri've...Nothing. Went back to my old one (before this installation) and it DID NOT work either!? Amazing how complicated this has become....
Monday report 2/25/06: I did not do much on the Zen today. But I did notice the WPM 0, still goes crazy (crashed) when trying to find the Zen. The WMP0 crashed today once. Also, there seem to be some conflict among certain programs... It almost seems as if more than one applications is biding for the Zen when they see it. (i.e. if the WMP is open and try opening the Creative Explorer app... it will not open... but only until I close the WMP...then the apps springs up just like that. That's it. - Good night.
I SO, IT seems like I am not out of the woods yet... I wonder if I ever will.
?
Quick Tips (I see people asking the same questions)
If your ZEN seems "dead" then you need to RESET it. How? insert a "clip" (or other sharp tool. Clip works best) in the hole for RESET, located at the bottom of the ZEN (by the "dongle" connector)<?
Connect your ZEN to a "USB-PORT" (not to a "hub")?A USB-PORT is located on your computer (the box). A "Hub" is a little box connected to one USB-PORTS and it "splits" this port into several USB-Connectors... ideally useful for "devices" that do not required lost of information or current (i.e. mouse, drawing table, keyboard, etc). Devices that required a continuous or heavy amounts of information (i.e. External Hard Dri'ves, Camcorders, Webcams sometimes, required an individual USB-PORT)<?Two things here:?- This link is for the original messagehttp://forums.creative.com/creativel...essage.id=7293?[size="+2"][color="#ff0000"]2- Happy Conclusion installing the ZEN Vision M (30 Gig)(I am writing this for several reasons. Mainly, because it was a difficult installation and I wanted to summarize the 200 or 300 steps/actions I did that led me to solve the problem successfully. I always do this when I have a difficult installation and then I save it for the next time I need it (i.e. changing computers). I certainly don?t want to waste all that effort. One thing I learned about ?technology? is hard to learn it but it can be forgotten so easily, if you don?t take notes.)
---------------------------------------
[size="+2"][color="#ff3300">What was causing the problem?
Two things:
First, problems with Windows and the computer itself.
Second, the Creative applications were horrible at first, they would not open right away and when they did? sometimes 5 or 0 seconds later? they would crash just by clicking on something? and so Windows kept giving me those Error boxes and I kept sending them to Microsoft?(I must have sent at least 00 if not more!) I was also having problems with my graphics, every time an application would crash, then all kind of weird graphics would take place when dragging things around. I also had problems at one time with my Anti-virus/fire-wall Icon going dark after several re-boots, so I had to kick it to get it working?. Oh well, I just want you to get a flavor for how bad things were yesterday.
When I first installed the software, nothing worked!... My computer was noticeably SLOWER and SLUGHISH? Actually I was worry about my computer itself because I have never seen it this bad!... I thought a virus the size of an elephant had gotten into the pc somehow, no kidding so I ran the anti-virus, anti-spy, just to make sure. Sometimes if you firewall is down, you can get viruses in an instant!... I hope you people know this by now. And if the firewall fails and viruses get in, is just at moments like these? when you are trying to get things to work and downloading stuff from the Internet and so on.
The computer was just sloooowww? sluggish?.. and crashy (new word?)?.
I must have rebooted my system from 40 to 50 times, and I am not exaggerating. At some point I even had trouble turning off the PC. There were like three time where it would just sit there in ?limbo? (hung/crashed), so I had to actually switch the?PC OFF on the back of the box, the only way to turn it off? And of course, when you do that, you can be sure you will have all kinds of interesting things when you try to boot up again! (like all kinds of funny displays on my screen, or Windows giving me the ?black screen and white text? asking me to choose a way to boot up, like ?boot up normally? or ?boot up using the last configuration that worked,? (I did this like?7 times all together).
[size="+2"][color="#ff3300">So how did?everything go?from ?so bad? to ?so wonderful?? I don?t really know exactly!
But I suspect three things happened:
- Windows sent me a couple of upgrades (I get them automatically)? I have NO IDEA what they were, but whatever they were, helped!
?2 - As I read and read, things began to come back to my brain. Especially a post reply that gave me the hint (Reformatting the dri've in the Zen) would finally let me ?transfer? my stuff to the Zen
?3 - An lastly, after I have ?cleaned, reformatted the dri've, got rid off the ?firmware? (not a good thing to do), Then I could not make Windows see the ZEN no matter what I did!? I did what worked before (connecting and disconnecting the USB cable from the white adapter (dungle?) connected to the ZEN). Usually when you do this, Windows being a ?plug and play? OS, it usually ?sees? when a new ?device? is plugged in one of the USB ports, or disconnected from a port, as well. In other words it ?recognizes? the device (connectivity) and if the software and driver are already install, the device should come ali've and work! That is the reason you always install the software and drivers first, and usually re-boot the system once, so that when you connect the ?device? (ZEN), it should work!
[size="+2"][color="#ff3300">Let me recap I what happened:
?- I installed the s/w and as I already said, it was horrible.
?2- The Windows updates, somehow were helping a little bit.
?3- I also downloaded the latest updates from Creative.com (downloads/upgrades). I downloaded the ?firmware? (the ?upgrade,? which is the OS=Operating System for the ZEN. Just like ?Windows? is to the PC) and other ?patches? for?the ?creative media source 5? and ?Zencast organizer? (3 updates). I am sure this upgrades helped some, as well.
?4- After trying so many times, I was finally able to open the ?Zen Media Explorer? (Icon looks like a picture of the Zen). When this opens, it shows you everything inside the Zen just like in the ?explorer? (nice). That meant I had connectivity! (good).
?5- Since I had ?connectivity? (access) to the ZEN, My next attempt was to ?transfer? some files down to the ZEN? but this proved impossible!... Somehow, at some?point, by accident (I?did not even notice it)? I was able to transfer ONE song to the ZEN, which gave me hope. After all, if you can do it once, you should be able to do it again. BUT, I couldn?t
?6- Then a nice lady?who responded to my first post, told me she had basically the same problems and the solution was to ?Clean and re-format? the ?Disk dri've?in the ZEN. She said that once she?did that, everything would sort of fall into place? and she was right!
?7- I unplugged the ZEN from the PC and read somewhere how ?to clean, reformat, upgrade or replace the ?firmware,? Not sure still, but it'ss something like ?resetting (with a clip) the Zen and holding the ?power? slide in the ON position? something like that, and that brings a special screen with 4 choices:
Clean<
Reformat dri've (erases everything!), <
Replace firmware (careful here!), <
Reboot. <
Then it'ss pretty easy?to do a lot of ?damage? in a few seconds!... ([color="#ff3300">careful here if you are not used to the sensitivity of the "touch-pad")In my case I did not care since I had not put anything there yet. I erased EVERYTHING!... (not a good thing). I should have been more careful and simply use option 2 (reformat the dri've). Chances are this would have been enough to transfer songs to the ZEN. But since I get crazy when doing stuff like this, I went ahead a cleaned everything.
?8- Then I realized I had erased the ?firmware. As you already know this is the ?heart? of the Zen. (like Windows to the PC). Finally I went to Creative.com/downloads and downloaded it (the full version). But if you remember in #3, I had also downloaded the ?firmware? upgrade as well. The reason this is significant, is, that when I finally recovered ?connectivity? to the ZEN, I? tried both files, but the one that ZEN accepted was the upgrade! (I found this interesting? since I would have thought the full version would have been the correct choice? see?... little things you learn.
?9- As I already gave you a hint in #8, once I had the ?firmware? ready to install, the system kept telling me it could NOT see the ZEN. I connected and disconnected the USB cable several times? rebooted the pc? this helps sometimes, but nothing!... FINALLY, I read somewhere, I should go to the ?device manager? and check what was going on.. ? EUREKA ? indeed I found the ZEN with a ?Yellow mark? on the side, which always means trouble. Basically, I used the ?uninstall? option (based of the principle that simply ?un-installing and installing back something? sometimes this works. In other words, the ZEN was ?stucked. So when I ?removed? It from the ?Device Manager? list (I don?t recall if I rebooted here? but it never hurts!), then all of the sudden? a little icon in Windows (on the small tray=bottom right corner (with the clock and Date),? acknowledged?a new deviced had been connected to Windows. (connectivity back again! Yeahhh).
?0- Now that had ?connectivity? (Big step), I could try installing the ?firmware. And as I already explained, the ?upgrade? was the one that ZEN took. As soon as you clicked on the file, a box opened and asked if you wanted to install the ?firmware. I said yes and voila!... The Zen started accepting it's and when it ended, just like a PC, the ZEN rebooted itself and I was able to see the familiar interface (the same folders as before) but not contents at all? empty!
?- At this?point?I opened the ?Creative Media Source organizer,? went to my ?playlist? and from there, just click and drag some songs and dropped them on top of the Zen Icon (just like dropping files in a folder). And yes, the files were finally ?transferred? to the ZEN. Unplugged the USB cable from the Zen (or the Zen does not play anything). The songs were there and I was FINALLY able to listen to them from the ZEN!... Wonderful. Oh yes, using the same technique (drag and drop), I put a wmv video and was able to watch it as well... Now I know why people rave about the little screen... nice!
?2- In the mean time, without noticing? Just like the nice lady?from the post said, everything seemed to have fallen into place!
?In Summary: The applications ( the creative programs=icons)?were opening normally and quickly now, and many of the errors I got before when clicking on certain things, disappeared. I am sure I will still find some problems here and there, but basically the thing works now the way it is supposed to.
?Just a matter of clicking, dragging and dropping items?into the Zen?.yes, that simple!
?Good luck!
[url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=7293">[/url]
Message Edited by em2253 on 2-26-2006:39 AM
Message Edited by em2253 on 2-3-20060:32 AM
Message Edited by em2253 on 2-3-200602:26 PM
Message Edited by em2253 on 0-02-200702:3 AM

[url="http://web6.streamhoster.com/em2253/ZEN/ZenDeviceManager.wmv]See Movie[/url]?Hi, take a look at the movie... hopefully I answer to your question is there. [b]Let me know if you can NOT see it... [/b]and I will send you a picture. [color="#ff0000"]and if you can see the movie, give me feedback on it. Did it look ok in your computer? (it changes with all computers depending on your setting and player!). [color="#ff0000"]Was the sound ok?I almost wish I had not titled this post as "Happy Conclusion." It was happy but only a day or two... then I started having other problems... unbelievable. So, If I gave the wrong impression, sorry!

Assistance with an inherited Zen Vision:M media player, plea

I inherited a Creative Zen Vision:M (30 GB, pink) due to someone getting Ipod fever and bequeathing her old player to me. What I ended up receiving was a functioning device, a power chord but no cradle, no interface cables. The latter were found easily on Amazon. I downloaded the following firmware:
Creative MediaSource 5: (Player, Go!, Audio Convertor, and Organizer)
creative video convertor
Creative Zencast Organizer
Creative Synch Manager
Do I need anything else? Got the link for it's I synched up a lot of music, some audio books and podcasts, even videos, so I'm pretty sure I've got the hang of the HOW... it's the next step, organizing and playing what I uploaded, that is giving me fits.
The interface seems a tad confusing. It plays audio files automatically (you can chose to play video, Photos, FM Radio, Extras, the microphone and calendar and such, but you you have to select them from a drop down menu available on the bottom right). The music plays in a constant shuffled randomized list. There seems to be NO music or audio files menu on this device whatsoever. You just listen to whatever comes up. I'd like to choose what I hear, or be able to build a picklist (or playlist) on the fly, so I can hear things like Podcasts and Audio books without hitting "Next, next, next, next, next, next, next-- YAY!" to listen to the next chapter of an audio book.
So, how do I select SPECIFIC MUSIC FILES that I want to play using the CREATIVE ZEN VISION:M's firmware built in on the device? Will the firmware upgrade help solve this problem, or is it only for the 60GB version of the Vision:M?
Thanks!

First things first - if you want to hear things in a specific order you have to go to settings> play mode> normal? (not 'shuffle').
Then you have to make sure the files that are on your player are tagged correctly. This means editing the album, artist, genre information eg in MediaSource. Make sure that the track numbers in a specific album are correct (often they will be anyway). Then you can go to 'Music Library' on the player and select the album, artist or genre you want.
Eg. If I want to listen to an audiobook of 'Henry IV' (thought you might appreciate that one!), I'll make sure all the tracks for this audiobook are tagged with the album name 'Henry IV'. Then I'll make sure the tracks have the correct track number so they follow on from each other. Then, with play mode set to 'normal' I'll go to Music library> albums> Henry IV> highlight and press 'play'. I'll also know that if I like I can use the button on the bottom right of the player to set bookmarks within each track of the audiobook.

Zen Vision: M Explorer does not recognize my mp3 player he

Seemingly, my Zen Vision: Micro is not recognized by the Zen Vision: M explorer software. My computer recognizes the hardware as present (being a verified physical connection via USB port and the mp3 player itself). I am currently running Windows XP professional with service pack 2 as instructed via technical support but to no avail. However, when running my old damaged Zen Touch, the computer and the software recognize it as being present and I have access to the dri've.
I am wondering whether or not it's a hardware issue, which I believe it to be. The issue is, that I cannot return it to Newegg (which I ordered from) because they have deactivated the product (reasons which remain unknown, which sucks because my warranty is from them so I don't know what I'm going to do about that). I would not like to bother with the hassle of having to deal with split product supports and was wondering if there were any solutions that would not involve sending back my mp3 player. I have tried messing with registry keyes, system rights, hardware profiles and such as well as reinstalling the software multiple times but to no avail. It plays fine, and looks beautiful, but I can't do anything with it currently...
If anyone has any pointers of which I have not mentioned it would be appreciated.
Sincerely,
TheShield

Had the same problem and got no where with creative so I wanted to exchange but there was none left in the shop so I said I would hang onto it untill they got a fresh batch. I only got this problem after a firmware update. I decided to format it and the software picked it up not a problem. And just to confirm I updated the firmware again and again I had the same problem and done a format and yet again the software picked it up so I suggest u format it and see what happens

Problems with the Zen Vision:M 6

I'm experiencing a lot hangs and lockups with my Zen Vision:M 60GB,
the newest firmware that is viable for the Zen Vision:M 60GB already
on my Zen Vision:M 60GB, firmware version .2.02e, sometimes the
clean up in the service mode works fine, had also a situation
that everything went so bad that it lockedup when I turned my Zen on,
had then to refresh the firmware and lost all my music on its hard dri've,
costed me hours to get everything back on it.
Please, Creative do something about these lockups bring new firmware out
that solves these problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Please start supporting the Zen Vision:M 60GB again.

I use Widows XP Professional SP3 and Windows XP Professional x64 SP2 with medially .
I can't see why this matters because the problems are located at the player itself, I've got no
problems with moving files to the player or any problems with connecting the player with the computer,
I'm experiencing a lot of freezups of the firmware of the player, harddisk keeps running, it does that
till the battery is low or till I push reset, sometimes this doesn't help at all, the operating system at
the harddri've gets somehow damaged by the instability of the filesystem, reflashing the firmware helps
the. Problems appear to be a software problem with the firmware, the player went away for repairs once,
with this problem, they have checked the harddisk, harddisk was fine but the os crapped up it's self
somehow, know this because I asked them to tell me every thing what was wrong and how they solved this,
asked them also how I could fix the player myself? if it was no hardware problem.
They told me to reflash the firmware and format the dri've from the service mode out.

Zen VIsion M 3

Hi, I recently bought a Zen Vision M 30 gig MP3 player. I came home read the manual unpacked it and pluged it into my computer to charge. After charging for over 8 hours and the battery icon in the corner never went off without the flash icon through the battery, and it never came up in charge. I switched computers and tried it with my wifes computer, letting it charge for over 2 hours and the same thing was happening. it would not take a charge. I returned it to Best Buy and they exchanged it, and while there I bought a wall charger. Now this is strange because it was a griffin bower block and the help at best buy told me it would charge the new unit. after going home and plugging it into the wall the battery after 24 hours never showed charged. I tried the computer hook up and this time it after many many hours the battery was showing a charge. the next day it showed it was charged. I called Best Buy and a staff member from the geek squad told me that the griffin charger would not charge the Zen. I asked them why they sold it to me then. I am planning on returning it and finding somewhere to buy the right wall charger. I called the creative lab help line and someone who worked there helped me emmencly. You see the player was not working correctly and He walked me through changing the driver for the player. I am getting now used to the player. But the new box where it is taped at both ends one end was cut and I did not get the 2ND. CD in the box I did get the ZEN Vision M Installation CD, but in the ST box I got 2 CD's And I am still having trouble working with the player. Such as : . When I have the music library highlighted the screen shows an arrow ] on the righ side of the screen, how do i activate the arrow in the book it shows to get to the playlists 2. the same thing happens when i scoll down to pictures it gives me the ] but what magical button activates this button I am not a complete novice to computers but that said I am no Bill Gates either. I hope I have explained my problems so you might be able to write back and walk me throught these problems. When I called the help line the man told me that all the software is on your web site, but I would like the second CD to keep as a reference and plus it may have some programs that could walk me through my problems. Thanks,Doug Goddard9935 Raisin Street Maybee Mi. [email protected]

Yes, in the center of the player is a vertical scroll pad. tap it twice to select a file (music,video,pic etc...)next to the vertical pad is a < and a > which you can click to move to the bookmark when it is easier to find artists by LETTER which you can scroll down from a to z. You are probably having troubles with the touchpad bc you new w/ the player...youll get the hang of it soon!

Zen Vision M 30GB - How to edit more than one tag at once

Hello,
I?m looking for a comfortable way to edit the tags on my player. I?ve installed ZEN Vision M Series Media Explorer, but I can only add one file at once. I?ve tried a normal tageditor, but I can't see the player in the device list.
Does anyone know a tool for editing more than one file at once ?
Thanks
Michel

I do it in winamp, and then i copy songs back to player .)

MediaSource Recognition Problem? (Zen Vision:

OK, I had a Zen 20GB for the last year and I loved it to bits. Worked great, but just before Christmas it fell in some water and died . I replaced it with a 60GB Zen Vision:M and didn't mind too much because I had less than GB of space left and would have had to replace it soon anyway.
Now onto my question. With my Zen 20GB when I used Media Source (I think v.3 came with it but I can't remember) it would let me search my Zen and edit tracks in it. The search function was IMO fantastic, especially with a music collection as large as mine. Now when I connect my ZV:M it connects fine. I've transferred plenty of music without bother using Windows Media Player.
However, when I open Media Source (both v.3 and v.5) it doesn't give me any option to explore my Zen like it did when I had my 20GB. I can still explore it using the Zen Explorer, but since this doesn't let you edit the properties for several tracks at a time I find it very frustrating.
Also, if I chose to "Transfer Music", "Transfer Playlist" or "Sync Music" in Media Source I get the message "No Creative mp3 player is detected. Please connect your mp3 player and try again."
Now, I know it's connected since I can explore the contents fine in Zen Explorer and I can transfer to it using WMP. Is there something I haven't installed correctly that is stopping Media Source from recognising my player? It just seems strange since it seems to be the only application not working for it.
Thanks for the help (and sorry if this has been covered else where. I searched but couldn't find anything).

You must also download and install the corresponding MediaSource plugin for your MP3 player in order for MediaSource 5 to detect your MP3 player.

Creative Zen Vision M Media Explorer does not work on Vi

I plugged in my device, all I can see was the name of the device under Portable Devices.
When I access Media Explorer, it said my device is not connect but in fact it actually is.
If I copy a file via Portable Devices, it automatically freezes up my computer.
Any idea how to resolve this problem?
Best regards,
TriMessage Edited by trihhoang on 0-23-200702:32 PM

You should be able to use WMP 2 to sync your files to the player . As long as the files have album art it will transfer. You can not add the album art to files that are already one the player .You would have to delete & then sync the files that have the art. Also You may be able to use the Zen Vision M Explorer for Vista on the Win7 just install using compatibilty mode for Vista (if Win7 has that as an option) there was one written for 64 bit systems as well as 32 bit. You can tell which is which by the file name. 64 is in the file name for a 64bit system/ 32 in the 32 bit system file name.http://support.creative.com/Products...VARSET=prodfaq:PRODFAQ_433,VARSET=CategoryID:23 Click on View all Downloads

Problems Please help...zen vision

I have an Creative Zen vision and installed it and the computer detect it but I cant install it because the computer cant find the drivers? and I have sp2 and windows media player 0... HELP!!

I also am having this issue. Where I have installed the software for the M and after doing so I plug it in and get the Driver installation that fails to find drivers. If I try to open the creative explorer or the firmware upgrade released yesterday both say no device attached.

Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

Well I have never used a service like that. That's all I can think of off hand.

There's video problems with my Zen Vision:M already (M video cable related) Please help

Some background...
System:Windows XP with Service Pack 2.
Player: Brand new Creative Zen Vision: M with no firmware updates.
My Zen Vision:M has a problem (besides the scratch and fingerprint attracting top surface): It won't play videos on a TV screen when the M Video Cable (also from Creative) is linked to it anymore. It's only been a few hours...
I had the cable already, and got the player today. I let the player charge to /4th of a battery while I was setting up all the software. I ran the software programs just to take a peek, only changing the name of my player (to my name). I used Winamp 5.3 to put a music track on the player to test it. After that, I hooked it up to the VCR in my room through the white and yellow A/V plugs in front. It worked just fine. It to the tv a little large, but I was okay with it.
Later on today, the new AC charger I ordered came in the mail (Player came through UPS, charger through USPS). I looked at my old charger (Creative Zen Touch) and realized it would work with the plug-in part of the sync unit at the bottom. I tested it for a minute and it did. I still took it out and tried the new one. This is where, I think, something happened. I had to press the sides to get the thing in, and it was hard to come out. Everything still fit just right, and nothing seemed to be wrong. I used my old charger as I added more of my music library. Now it was on to videos. I had to convert the first two test vids (they were .wmv), but they played on my player fine. I put a bigger .wmv file onto the player to see if it had to convert it, and it did. It still played on the player. When I go to hook it to the TV with the A/V cord again, there was nothing but a black screen with the occasional diagonal scan line. The sound is still there.
Besides quirks with the navigational system, the player is still great for music and video. Still, I needed no video capability, and one of the things that made the ZVM a buy for me was watching my vids on the big screen. I'd return this for a second try, but I want to know if this is a recurring issue with you guys and if there's something I can do to fix it before a return. Did I mess with a setting? Should I get new firmware? Did I do wrong using my old charger? If any of you have an answer, or need more info on my situation, please let me know.
And BTW, does anyone know of some better software for organizing files on the ZVM? I used Winamp for my Zen Touch and the music on my ZVM, but videos are another ballpark. I can't transfer a video from one folder to another folder (assuming both folders are on the ZVM). Not to mention the music I transferred using Winamp isn't even showing up in Windows Media Player. I think I need a different program altogether.

I have got a new Creative Zen Vision W and getting the same problem....when i attach to the tv then i am able to hear the audio content and the video does not show.Are we missing something ? or is it a problem with the player. Also the software provided with the Zen converts small .vob files to .wmv when ever the size is large it gives an error 'conversion?unsucessful'.Any body facing similar problems please help.

Zen Vision:M files disappe

Greetings:
I recently uploaded some videos to my Zen Vision:M. They all appeared on my Zen for awhile, but the last time I went to look at them all but disappeared. I plugged my Zen into the computer and used Media Explorer to browse to the video folder. Sure enough, they were all there. I browsed to a couple other folders and came back to the Video folder(s) (there are two) and...there was only one video there. The one that I could still see on my Zen. I deleted all the videos that were missing, and reuploaded them using Windows Media Player 0. I also used Creative Video Converter to add a couple more. Once again, all but the same video appeared, and once again sometimes I could see them on the computer, and sometimes I couldn't.
Any suggestions? This makes no sense.

I think I found the problem - since there are two video folders I deleted all the videos once I was able to see them and removed one of the video folders. This has cleared up my problem. I don't know why I had two video folders in the first place.

Zen Vision M & Creative Organise

I updated my Zen Touch to a Zen Vision M last summer and successfully transferred my tracks (sort of) but I am having problems with the new, updated Creative Organiser?5.
In the previous version I was using, I could manipulate the information on my Zen DIRECTLY, "seeing" the device and the information in exactly the same way as if it were in my computer library and I was able to alter a?WHOLE?album at a time of information eg I had a double album that automatically ripped with the artist's name spelt slightly differently for each disc, thereby creating a whole?DIFFERENT album!?to put it right, I would highlight all of the tracks of one album and change one entry of the artist's name and they would all change.
In the current version of organiser, I can change the Album Artist, but only one track at a time and as I have made each audio book appear as ONE ALBUM (by laboriously renumbering all the tracks sequentially from disc to disc?as I ripped them - no laughing matter I can assure you!) to change 400 tracks individually isn't something I want to contemplate!
Now with this version, although I can SEE the information on the Zen, I am not able to change anything!
Indeed, Creative Organiser 5 appears to have?many less columns than previous versions and I have noticed some flaws in some of my old recordings of?audiobooks and would like to correct it, but cant as the columns are no longer there to change!? EG Album Artist, Contributing Artist (where I would put for example J K Rowling, Stephen Fry) But now, they only have Album Artist!
Also, GENRE!!!!!!
!!! What has happened to this very useful function?!? Again, in the old version of?Organiser I would highlight and change a whole album to show the same entry, but not only can I NOT seem to VIEW by genre, I cannot see how to alter those that I created in the old version.
I have looked in the Creative Help, but it keeps talking about editing items in the Music Library, NOT on the MP3 player.
If it is not possible to re-create the old functions in the new Creative Organiser 5, does anyone have any suggestions of other Creative-compatible programs I could try? Some time ago I was recommended to MediaMonkey, which I quite liked and indeed, in fact previously I used Microsoft Media Player, which I PREFERRED to Creative Organiser, but neither of those programmes recognise the Zen Vision M!
Any advice, help and general wisdom would be appreciated!!

Well if you are running the same version, the only other possibilities I could think off that might be causing problems are :A)? Bad registry EntriesB) Possibly Bad DLL'sMediasource uses MicrosoftJet/MDAC libraries for maintaining the backend database. Its possible that one of the microsoft MDAC files is bad, corrupt, or the wrong version causing the playlist database inside mediasource to misbehave. You can go to Microsoft site and try downloading and running their MDAC checker utility.http://www.microsoft.com/downloads/i...splayLang%3den?(if the above link doesn't work, go to http://download.microsoft.com and search for "mdac checker" and it will show up on the list)?Download and run the checker, and see if it finds any problems with your MDAC installation.My system is running Windows XP SP2 and has MDAC 2.8 SP installed.
The file revisions for most all the MDAC files show as 2.8.7 on my system. At this point am just guessing, but the above is something to try to see if we can figure out what is different between your system and mine.

Zen Vision M Hanging Is

Similar Messages

Maybe you are looking for