Zen Vision:M on/off switch probl

I've had my vision:m for about a year and a half. Recently my zen vision:m has troubles turning on. It will turn on my i have to mess with the switch for a bit. Sometimes it turns on straight away with only one push of the switch. Sometimes i have to constantly push it back and forth until i finally see the blue Light. So im just wondering does anyone else have a problem with their switch and how can i resolve this. Also i might add when i put it on hold. If i just touch the switch on the top while it is in hold it will go off. Also if i push the hold switch all the way to the end it doesn't work. I have to sort of put it in between neutral and hold, to make it hold.

If it is a hardware problem, then you'd have to speak to Customer Support about the repair options, if you're out of warranty there would be a cost associated with the repair.
Cat

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Zen Vision: M 30GB...proble

I had just?installed my Zen Vision: M and everything was working as it should. I then attempted to transfer almost 900 songs. It was taking a long time, but it was working. But, then it just stopped transfering. A good 600 songs were successfully transfered over to my player. The Creative MediaSource organizer froze up. Then my computer froze up. I restarted my computer and tried to transfer the rest of the songs. It wouldn't work. My computer detected that my Zen Vision was plugged in, but when it came down to transfering songs over nothing would happen. I mean nothing!? My Creative MediaSource kept acting up and nothing would work anymore. So, I uninstalled everything. Then I re-installed it, thinking that it was the mediasource.
Nothing works. I have been at this for over 6 hours...does anyone have any suggestions? Please?

reset your player, format it etc.

60GB Zen Vision: M probl

My screen went black after I stopped using it. I quickly grabbed a toothpick and hit the reset button to see if it would fix itself up, but as it starts up, when the screen that says "ZEN" goes up, it freezes, and my hard dri've starts making weird, but small noises. Soon, the Recovery Tool came up, and I hit "Reboot", but it froze again at start-up. When the Recovery thing came back up again, I heat "Clean Up" just for the hell of it. I was listening to some music minutes before it happened, then I went to my computer to listen to some music and whatnot. When I checked it, it was like how I mentioned earlier.
It just finished cleaning up, and then I hit Reload Firmware, so now when I reboot it, it says Firmware Problem. What do I do now? Kinda new to this. :\
I'm very careful of my Zen Vision: M, only time I've had a problem with it was when my 7-year-old cousin used it without my permission, and it tripped, but it only went, bottom first, nothing too serious.
Please, for the love of God, help me out with this. I haven't even had a whole month with the thing, and I have no warranties nor anything.
EDIT: I downloaded a new firmware, and that seemed to fix it. Weird... I got this fixed and all, but can anybody tell me why this happened in the first place? Thanks.Message Edited by jc_352 on 09-0-2007:6 AM

ok, update. My player has now switched itself off and nothing will do anything to it, not the power button or connecting it to the computer. Trying the recovery tool simply gives a "player not connected" message, even though it is.
When I do connect it, there's a little flashing blue light under the power button.
...help?

Any way of turning the Zen Vision:M screen backlight off

I've just bought a Zen Vision:m, which is fantastic apart from one thing. The backlight for the main screen doesn't turn off after a few seconds, only the lights behind the buttons do. You can reduce the brightness of the screen, but that's about all.
I just wondered if there's a way to get it to turn off after a few seconds, or if there's an option that I've missed somewhere?

Once the player is playing slide the power switch to lock position and the display turns off.

Zen Vision: M Charging Probl

I bought a Zen Vision: M six or seven months ago, and since then the player has been great, my only problem with it is it is notorious for freezing when I try to change songs. This happens rarely, but when it does I have to do a full system reset.
Anyways, the devise froze on me a few hours ago. I reset it, and when i tried to play it, it only had 20 songs out of my original 500+!! Naturally, I freaked out. I went on the Creative support site, and did a system cleanup because the player wasnt charging or being docked correctly (I figured I would just reload my music). When the cleanup was done, all my music was back! I then tried to dock it, but it wouldn't (and still wont) dock correctly. When I dock it, the player says that its charging (has the little lightning bolt symbol on the top right corner) but it did NOT have the large symbol in the middle saying that it was docked and ready to transfer music. I have tried this on both my laptop and desktop, but the both do the same thing. Both computers do not even recognize that it is there.
I have already sent in a customer support email, but I figured a forum post couldn't hurt either. If anyone has any suggestions, it would be much appreciated.
Thanks a bunch in advance!

Please help...anyone!!I love my Zen Vision:M, and up to this point it has been fantastic.... I really don't want to purchase a different player. Our whole household owns various Creative MP3 players, and I doubt I will ever switch to another brand, but I really need help in figuring out how to repair my Vision M!!? I'll be happy to take any suggestions!

Zen Vision M Probl

My Zen Vision M is now Rebuilding Library each time I turn it on. The MP3 will play songs but not display artist, song title, and time remaining. It has deleted all my pictures, but the music is still there. Each time I connect to?my computer it does not recognize player and before this there was no problems.

So I tried something and it made my computer recognize my player, i ran the recovery mode on the player. You haveto turn it off and then turn the power on but dont let go of the power, hold it on the power, then immediately stick something into the reset button on the bottom and press it once. then the screen will go black, when the creative logo goes back on, let go of the power. It will take u to the recovery. Then u can either run cleanup which will not erase any data, reformat which will erase, or reload? new firmware, which u can only do if u have new firmware on hand. Then back up ur data and Then try to run the recovery program from the creative website.
http://www.creative.com/products/mp3...l/welcome.asp?
that one hopes it works for everyone?

How to show picture in switch view ( Creative ZEN Vision:

Hi
I have Creative ZEN Vision:M, I try to use music folder of "Switch view" to show picture, right now only one folder is showing picture, the other folders are not able to display pictures, am I need to doing some kind of setup?
Thanks.

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

Off switch has failed on my Creative Zen Mi

Hi, Has anybody else experienced a failure of the off switch on a Zen Micro. It's been working fine for several months but n has just stopped working now. I've tried a re-set but that does not work. Once on after synchronising all the other functions function properly but it can't be turned off or back on again.

Does the player turn on when you connect it to the PC? If so, then it sounds like the button itself might be broken. I'd advise you contact Customer Support for assistance then.
Cat

MAJOR Zen Vision: M 30GB PROBLE

First, when trying to recover my computer after some problems, the software no longer worked with my ZEN. I didn't want to install another Service Pack and potentially lose everything else I had, so I just started using Windows Media Player to add music. No problem. Here's where the fun began.
The other night, while playing music, my player froze while shuffling to another song. I mean, it froze in the middle of shifting from one song to another. I had never seen that before. I was concerned when I saw it, but I figured I would just restart and everything would come back up. After it "rebuilt" the library, I was surprised (to say the least) to see that my player had reverted back to the original factory settings. Playlists, videos, pictures and music were all gone according to the player. Yet, when I went to MUSIC LIBRARY, all the albums were there but the artwork was gone. When you would play a song, the screen just read "Select Music to PLAY from the Music Library" as if no music was on the player. Very odd, but it can't get any worse than that, right? Read on.
After a couple of days of this, I finally decided to see what I could do to fix it. I connected the Zen to my computer, only to not have it recognized at all, and, freeze after 2 minutes each & everytime after I reboot/restore. I've found the XNJB program for my iMac instead of changing the whole system around on my PC, and it looks like this would work beautifully with the ZEN. Therefore, what I'm looking for is a way to completely reformat the Zen without the aid of a computer. I would use the new Rescue tool, but since my PC doesn't recognize it, that doesn't help me.
I fought it for so long, but Steve Jobs & Apple have finally won me over. I installed music on a friend's 80GB iPod and pretty much fell in love. I will miss the FM radio and voice recorder on the ZEN, but its a small price to pay for FREE SUPPORT (are you listening, Creative?) and tons of official & aftermarket accessories. Once all of my options are gone, and I have no choice but to turn to Creative for help, pay for their "support", send back my Zen, etc., I will purchase an 80GB iPod for what I paid for a 30GB ZEN Vision: M. Creative, I gave you a try, and I always support the underdog, but Apple's on top for a reason.
I've already paid for Creative's help which was anything but helpful, so I'm leaving it up to everyone out there. If anyone has any ideas on what I can do to try and recover this $300 paperweight on my desk, please let me know at: [email protected]
Thanks!
- garrett
[email protected]
PS - Should I get the 80GB iPod Classic or the iPod Touch? I know there's 0X the storage space on the classic, but the iPod touch has Wi-Fi web browsing. Let me know!
[email protected] Edited by gdizzle on 0-0-20080:9 AM

Warranty? You can sell it to someone too. Ebay might work!
I would get the 80GB classic. The touch doesn't have as much storage and I think the price is just ridiculous.
Good luck with your search!!
(did you contact costumer support to see if they could fix your Zen?)

Zen Vision :M Recognition Probl

First of all please dont refer me to charge my Zen to full or look at the knowledge base because these arent the soloutions to my problem.
After i reset my Zen once when it wasnt responding, it failed to recognise that it was plugged into the computer. It charges and says its docked, but doesnt appear in my computer and media explorer simply stays greyed out. Windows Media Player doesnt recognise its existence either. After looking at the knowledge base the only thing of any interest to my problem was to look in device manager and unistall what it clearly stated as creative zen from the device manager list. After doing so i searched for hardware changes like prompted and ever since when plugged in, my computer tells me thats its found new hardware, listing it as a MTP Device and nothing more. In my Device Manager its listed as a MTP device and has a constant error mark over it showing that it has no drivers or software with it.
A reinstall of all the software included with the Zen hasnt helped and as i know no way of formatting the Zen without it being connected to the computer im stuck in a tight space.
Another fact is while it is connected it doesnt stay connected fluidly it constantly prompts the computer that its new, the on screen arrows are always moving round and the found new hardware bubble is constantly renewed.
Its a hard problem to solve and im a bit stumped. Any help would be appreciated.
Thanks.Message Edited by jonpoynton on 08-08-20070: AM

I've discovered a way around this mess!
It may be back to basics but its like starting again. Dont worry about reinstalling your software leave it all on format your zen by holding the power switch left and keeping it held there, place a paper clip or the like in the reset hole and you should aget a menu select format all.
WARNING, this will get rid of all your data.
When rebooting your Zen it will still have custom backgrounds EQing etc, you need to get rid of this by going to system / reset settings.
Now when you plug in your device it will come up with the formiddable found new hardware MTP Device. Gi've it a few seconds however and it will show, Your new hardware has been successfully installed and is ready to use. You can then open Media explorer/ sync manager etc and be on your way!
So im afraid the only soloution is to reset everything to the max and start again.
Hope this helps, i know alot of people have had similar problems.Message Edited by jonpoynton on 08-08-20070:46 AM

Zen Vision M 30Gb Install Probl

So I just got my Zen Vision M 30Gb today and I plugged it into my computer. It started charging and then my computer finally recognized it and tried to do the normal driver install, but for some reason it doesn't seem to have completely installed the drivers. So I unplugged it and tried it again, but it did the same thing once again. Is this normal? Is there anything I need to do? Or do I just need to wait till the Zen is completely recharged then unplug it and replug it back in? Any help is appreciated guys. Thanks!Message Edited by NslMatt on 03-0-200709:35 PM

are you using Windows XP?
Ever tried to install the included software before plugging the mp3 player to your PC?

Zen Vision : M - Album Art not displaying and other probl

Hi,
I bought a Zen Vision : M from Hong Kong last week and of course the first thing I did when I got home was install all the software that came with it and started uploading songs.
The player is great and I love it but there are just two annoying little things.
Two problems I encountered.
. I uploaded the album art using the Media Explorer by clicking and draging the JPEG into the explorer as instructed, sometimes the album art shows on the player and for some albums, it just won't show on the player, however it shows correctly on the explorer. Has anybody else experienced the same thing?
Is there going to be a new firmware to fix that?
2. Sometimes after closing all the Creative applications and explorers, it still does not release the player. It still saids that it is docked. I have to either shut down the computer or manually pull the USB cable out which is something I don't want to do if it is still transferring information between the player and the PC... In the next firmware, there should be an option to undock the player.
Also the website claims to have all these accesories such as the docking station and leather case for the player but I cannot find any online store that has it!?! I have searched the Europe online stores and Asia online shops yet I cannot find it. Where would I be able to find it's As I am always afraid that the connector that comes with the player will break as it feels quite fragile.

The undocking issue are you sure the arrows are still moving. I made that mistake when I first got the vision M. I thought it was still updating.
The arrows stay still when you can remove the Vision M and kinda rotate, actually move when you are tranferring songs.
Looks similar.
As for the album art ill try that today and get back to you.

Zen Vision: M freezing probl

My 30 gb Zen Vision: M has frozen twice now, where the screen completely freezes on one song and no matter what I press, nothing happens.
When it first happened, I simply let it die out of batteries and charged it up full and it was good...but this time, I did that over 5 times and still its frozen
I let it die out, then charge it to the fullest, turn it up, screen says "Rebuilding" then it goes to that same screen of the song where it froze...is there anything I can do here to fix the problem? I really don't want to lose my songs..

The steps to enter recovery mode can be found on top of the board.
Here's the link:
http://forums.creative.com/creativel...p&message.id=3
Message Edited by KokChoy-CL on 0-6-2008 0:23 PM

Zen Vision:M Import Probl

I just got my new zen vision:M a few days ago and when I connected it to my computer it wouldn't pop up at all, even after I downloaded all the software from the CD's so I ended up updating the drivers which made it so the computer would actually detect it... But now.. I have a different problem, when I go to the ZEN Vision:M Series Media Explore and click " Add Media" and then add all the media I want on it then click next and then the import screen pops up and it just sits there.. Sooo I couldn't add any of my tracks or anything, however I did go to my computer and then went to " My Zen" and just copied and pasted some stuff but I still really want to know why can't I add music and files from the Zen Media Explore?? With my other zens it seemed a bit more convenient to import them through the Media Explore, I also tried going to windows media player, I believe I have version 0 or and my player can't be detected there either for syncing.
Thanks

i am not real smart about these things, but i just bought vision m and am running vista, i had many probs some like yours, when i called in they said you can't use the cd that came in the package, you have to install from the web site. first for the zen, then for the components ie: library? rec play for sure media explorer. etc. i suggust u contact zen, cause i am not sure at all if this applies.

Zen Vision button probl

hey if my zen visions buttons don't work, but its volume, power buttons and software all work fine, its probably just a problem with the wiring or that some dirt got in right? does anyone know how to fix this? or do i have to go to customer support?

I don't know how to fix this, but I have the same problem
did you ever find out how to fix it's

Zen Vision:M on/off switch probl

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