Zen Vision M Probl

My Zen Vision M is now Rebuilding Library each time I turn it on. The MP3 will play songs but not display artist, song title, and time remaining. It has deleted all my pictures, but the music is still there. Each time I connect to?my computer it does not recognize player and before this there was no problems.

So I tried something and it made my computer recognize my player, i ran the recovery mode on the player. You haveto turn it off and then turn the power on but dont let go of the power, hold it on the power, then immediately stick something into the reset button on the bottom and press it once. then the screen will go black, when the creative logo goes back on, let go of the power. It will take u to the recovery. Then u can either run cleanup which will not erase any data, reformat which will erase, or reload? new firmware, which u can only do if u have new firmware on hand. Then back up ur data and Then try to run the recovery program from the creative website.
http://www.creative.com/products/mp3...l/welcome.asp?
that one hopes it works for everyone?

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60GB Zen Vision: M probl

My screen went black after I stopped using it. I quickly grabbed a toothpick and hit the reset button to see if it would fix itself up, but as it starts up, when the screen that says "ZEN" goes up, it freezes, and my hard dri've starts making weird, but small noises. Soon, the Recovery Tool came up, and I hit "Reboot", but it froze again at start-up. When the Recovery thing came back up again, I heat "Clean Up" just for the hell of it. I was listening to some music minutes before it happened, then I went to my computer to listen to some music and whatnot. When I checked it, it was like how I mentioned earlier.
It just finished cleaning up, and then I hit Reload Firmware, so now when I reboot it, it says Firmware Problem. What do I do now? Kinda new to this. :\
I'm very careful of my Zen Vision: M, only time I've had a problem with it was when my 7-year-old cousin used it without my permission, and it tripped, but it only went, bottom first, nothing too serious.
Please, for the love of God, help me out with this. I haven't even had a whole month with the thing, and I have no warranties nor anything.
EDIT: I downloaded a new firmware, and that seemed to fix it. Weird... I got this fixed and all, but can anybody tell me why this happened in the first place? Thanks.Message Edited by jc_352 on 09-0-2007:6 AM

ok, update. My player has now switched itself off and nothing will do anything to it, not the power button or connecting it to the computer. Trying the recovery tool simply gives a "player not connected" message, even though it is.
When I do connect it, there's a little flashing blue light under the power button.
...help?

Zen Vision button probl

hey if my zen visions buttons don't work, but its volume, power buttons and software all work fine, its probably just a problem with the wiring or that some dirt got in right? does anyone know how to fix this? or do i have to go to customer support?

I don't know how to fix this, but I have the same problem
did you ever find out how to fix it's

MAJOR Zen Vision: M 30GB PROBLE

First, when trying to recover my computer after some problems, the software no longer worked with my ZEN. I didn't want to install another Service Pack and potentially lose everything else I had, so I just started using Windows Media Player to add music. No problem. Here's where the fun began.
The other night, while playing music, my player froze while shuffling to another song. I mean, it froze in the middle of shifting from one song to another. I had never seen that before. I was concerned when I saw it, but I figured I would just restart and everything would come back up. After it "rebuilt" the library, I was surprised (to say the least) to see that my player had reverted back to the original factory settings. Playlists, videos, pictures and music were all gone according to the player. Yet, when I went to MUSIC LIBRARY, all the albums were there but the artwork was gone. When you would play a song, the screen just read "Select Music to PLAY from the Music Library" as if no music was on the player. Very odd, but it can't get any worse than that, right? Read on.
After a couple of days of this, I finally decided to see what I could do to fix it. I connected the Zen to my computer, only to not have it recognized at all, and, freeze after 2 minutes each & everytime after I reboot/restore. I've found the XNJB program for my iMac instead of changing the whole system around on my PC, and it looks like this would work beautifully with the ZEN. Therefore, what I'm looking for is a way to completely reformat the Zen without the aid of a computer. I would use the new Rescue tool, but since my PC doesn't recognize it, that doesn't help me.
I fought it for so long, but Steve Jobs & Apple have finally won me over. I installed music on a friend's 80GB iPod and pretty much fell in love. I will miss the FM radio and voice recorder on the ZEN, but its a small price to pay for FREE SUPPORT (are you listening, Creative?) and tons of official & aftermarket accessories. Once all of my options are gone, and I have no choice but to turn to Creative for help, pay for their "support", send back my Zen, etc., I will purchase an 80GB iPod for what I paid for a 30GB ZEN Vision: M. Creative, I gave you a try, and I always support the underdog, but Apple's on top for a reason.
I've already paid for Creative's help which was anything but helpful, so I'm leaving it up to everyone out there. If anyone has any ideas on what I can do to try and recover this $300 paperweight on my desk, please let me know at: [email protected]
Thanks!
- garrett
[email protected]
PS - Should I get the 80GB iPod Classic or the iPod Touch? I know there's 0X the storage space on the classic, but the iPod touch has Wi-Fi web browsing. Let me know!
[email protected] Edited by gdizzle on 0-0-20080:9 AM

Warranty? You can sell it to someone too. Ebay might work!
I would get the 80GB classic. The touch doesn't have as much storage and I think the price is just ridiculous.
Good luck with your search!!
(did you contact costumer support to see if they could fix your Zen?)

Zen Vision M 30Gb Install Probl

So I just got my Zen Vision M 30Gb today and I plugged it into my computer. It started charging and then my computer finally recognized it and tried to do the normal driver install, but for some reason it doesn't seem to have completely installed the drivers. So I unplugged it and tried it again, but it did the same thing once again. Is this normal? Is there anything I need to do? Or do I just need to wait till the Zen is completely recharged then unplug it and replug it back in? Any help is appreciated guys. Thanks!Message Edited by NslMatt on 03-0-200709:35 PM

are you using Windows XP?
Ever tried to install the included software before plugging the mp3 player to your PC?

Zen Vision : M - Album Art not displaying and other probl

Hi,
I bought a Zen Vision : M from Hong Kong last week and of course the first thing I did when I got home was install all the software that came with it and started uploading songs.
The player is great and I love it but there are just two annoying little things.
Two problems I encountered.
. I uploaded the album art using the Media Explorer by clicking and draging the JPEG into the explorer as instructed, sometimes the album art shows on the player and for some albums, it just won't show on the player, however it shows correctly on the explorer. Has anybody else experienced the same thing?
Is there going to be a new firmware to fix that?
2. Sometimes after closing all the Creative applications and explorers, it still does not release the player. It still saids that it is docked. I have to either shut down the computer or manually pull the USB cable out which is something I don't want to do if it is still transferring information between the player and the PC... In the next firmware, there should be an option to undock the player.
Also the website claims to have all these accesories such as the docking station and leather case for the player but I cannot find any online store that has it!?! I have searched the Europe online stores and Asia online shops yet I cannot find it. Where would I be able to find it's As I am always afraid that the connector that comes with the player will break as it feels quite fragile.

The undocking issue are you sure the arrows are still moving. I made that mistake when I first got the vision M. I thought it was still updating.
The arrows stay still when you can remove the Vision M and kinda rotate, actually move when you are tranferring songs.
Looks similar.
As for the album art ill try that today and get back to you.

Zen Vision: M freezing probl

My 30 gb Zen Vision: M has frozen twice now, where the screen completely freezes on one song and no matter what I press, nothing happens.
When it first happened, I simply let it die out of batteries and charged it up full and it was good...but this time, I did that over 5 times and still its frozen
I let it die out, then charge it to the fullest, turn it up, screen says "Rebuilding" then it goes to that same screen of the song where it froze...is there anything I can do here to fix the problem? I really don't want to lose my songs..

The steps to enter recovery mode can be found on top of the board.
Here's the link:
http://forums.creative.com/creativel...p&message.id=3
Message Edited by KokChoy-CL on 0-6-2008 0:23 PM

Zen Vision: M Charging Probl

I bought a Zen Vision: M six or seven months ago, and since then the player has been great, my only problem with it is it is notorious for freezing when I try to change songs. This happens rarely, but when it does I have to do a full system reset.
Anyways, the devise froze on me a few hours ago. I reset it, and when i tried to play it, it only had 20 songs out of my original 500+!! Naturally, I freaked out. I went on the Creative support site, and did a system cleanup because the player wasnt charging or being docked correctly (I figured I would just reload my music). When the cleanup was done, all my music was back! I then tried to dock it, but it wouldn't (and still wont) dock correctly. When I dock it, the player says that its charging (has the little lightning bolt symbol on the top right corner) but it did NOT have the large symbol in the middle saying that it was docked and ready to transfer music. I have tried this on both my laptop and desktop, but the both do the same thing. Both computers do not even recognize that it is there.
I have already sent in a customer support email, but I figured a forum post couldn't hurt either. If anyone has any suggestions, it would be much appreciated.
Thanks a bunch in advance!

Please help...anyone!!I love my Zen Vision:M, and up to this point it has been fantastic.... I really don't want to purchase a different player. Our whole household owns various Creative MP3 players, and I doubt I will ever switch to another brand, but I really need help in figuring out how to repair my Vision M!!? I'll be happy to take any suggestions!

Zen Vision: M 30GB...proble

I had just?installed my Zen Vision: M and everything was working as it should. I then attempted to transfer almost 900 songs. It was taking a long time, but it was working. But, then it just stopped transfering. A good 600 songs were successfully transfered over to my player. The Creative MediaSource organizer froze up. Then my computer froze up. I restarted my computer and tried to transfer the rest of the songs. It wouldn't work. My computer detected that my Zen Vision was plugged in, but when it came down to transfering songs over nothing would happen. I mean nothing!? My Creative MediaSource kept acting up and nothing would work anymore. So, I uninstalled everything. Then I re-installed it, thinking that it was the mediasource.
Nothing works. I have been at this for over 6 hours...does anyone have any suggestions? Please?

reset your player, format it etc.

Zen Vision:M Import Probl

I just got my new zen vision:M a few days ago and when I connected it to my computer it wouldn't pop up at all, even after I downloaded all the software from the CD's so I ended up updating the drivers which made it so the computer would actually detect it... But now.. I have a different problem, when I go to the ZEN Vision:M Series Media Explore and click " Add Media" and then add all the media I want on it then click next and then the import screen pops up and it just sits there.. Sooo I couldn't add any of my tracks or anything, however I did go to my computer and then went to " My Zen" and just copied and pasted some stuff but I still really want to know why can't I add music and files from the Zen Media Explore?? With my other zens it seemed a bit more convenient to import them through the Media Explore, I also tried going to windows media player, I believe I have version 0 or and my player can't be detected there either for syncing.
Thanks

i am not real smart about these things, but i just bought vision m and am running vista, i had many probs some like yours, when i called in they said you can't use the cd that came in the package, you have to install from the web site. first for the zen, then for the components ie: library? rec play for sure media explorer. etc. i suggust u contact zen, cause i am not sure at all if this applies.

Zen Vision:M on/off switch probl

I've had my vision:m for about a year and a half. Recently my zen vision:m has troubles turning on. It will turn on my i have to mess with the switch for a bit. Sometimes it turns on straight away with only one push of the switch. Sometimes i have to constantly push it back and forth until i finally see the blue Light. So im just wondering does anyone else have a problem with their switch and how can i resolve this. Also i might add when i put it on hold. If i just touch the switch on the top while it is in hold it will go off. Also if i push the hold switch all the way to the end it doesn't work. I have to sort of put it in between neutral and hold, to make it hold.

If it is a hardware problem, then you'd have to speak to Customer Support about the repair options, if you're out of warranty there would be a cost associated with the repair.
Cat

Creative zen vision:M video download probl

I have a new creative zen vision:m devise and I'm having real trouble downloading videos purchased from 7digital.co.uk and itunes. I'm able to convert videos that I either took with a digital camera or downloaded for free easily but wmv files will not convert. I get the error message that either the file is protected, not supported or missing codec directshow(r) despite the fact that the website and Creative user guide suggest that both wmv and mpeg4 files are compatible. Please help! I'm running windows XP

SOLUTION:
After lots of searching through the web, I have found this solution to our problems regarding transferring purchased video from 7Digital. This doesn't solve the mystery of the missing directshow codec (I haven't got a clue why VideoConverter thinks it is missing as I have just about every directshow/directX pack installed). This process involves making a copy of a copy of the video, but it looks fine to me:
) download and install the excellent freeware application ZD Soft Screen Recorder, available at http://all-streaming-media.com/recor...-recording.htm This is a brilliant resource which will allow you to record video from your computer screen and record the corresponding sound in the same file. It is totally legal as it merely copies an output and does not break any DRM.
2) Launch ZDsoft and queue up the purchased video in Windows Media Player. Play the video to see the area of the screen it occupies and check 'record specified area' in ZDsoft. Then click 'select an area' and use this tool to draw a border round the area of the screen occupied by the video. Make sure no toolbars or cursors appear inside this border, otherwise they will be recorded too.
3) In ZDsoft select 'AVI' as the output file, and choose the quality. DON'T choose WMV otherwise you will get the directshow error message again.
4) Make sure 'record sound' is checked and click the 'settings' tab next to it. Choose one of the 'stereo mixer' options. Select 'start' to begin recording. The window can minimise if you wish.
5) When the video comes to an end, right click the minimised window and click 'stop'. ZDsoft will then show you where it has saved the file and will ask you if you want to view it. If you select 'yes', make sure you have a media player set up to play .avi files. (Using an up-to-date real player as your default player for .avi files will result in the video then playing back in real player).
6) Launch Creative VideoConverter. Add the .avi file you have just made to the conversion list and connect your Vision M. Select 'next'. The output seems to be restricted to WMV at 320 x 240 resolution and I don't know how to change this, but this is perfectly acceptable. Select 'crop to screen size' and 'transer to player' (or you can transfer later using MediaExplorer). And voila, you have your video on your Zen Vision M!

Zen Vision M: Video Transfer Proble

I recently purchased a Creative Zen Vision M and was able to transfer content with no trouble. When I transfered the first few videos, it did so with no problems and I was able to watch them with ease. Now, when I try to transfer a video to my player, I always get the same message: "Cannot copy 'xxxxxx.avi': the video file is not valid or not recognized. Do you want to skip this file?" When I try to convert the file, the conversion manager says the file does not need conversion. When every video I tried rendered this same message, I tried to transfer one of the files I had originally placed (and viewed) on the player and I got the same error. I am curious as to what the problem could be.
Thanks in advance.

What codec is the avi ?
Try something like Virtual Dub and re-encode the avi using the Divx codec (v4 0r v5 only) - then reimport and it should work.
Chris

Zen Vision M 30GB - How to edit more than one tag at once

Hello,
I?m looking for a comfortable way to edit the tags on my player. I?ve installed ZEN Vision M Series Media Explorer, but I can only add one file at once. I?ve tried a normal tageditor, but I can't see the player in the device list.
Does anyone know a tool for editing more than one file at once ?
Thanks
Michel

I do it in winamp, and then i copy songs back to player .)

MediaSource Recognition Problem? (Zen Vision:

OK, I had a Zen 20GB for the last year and I loved it to bits. Worked great, but just before Christmas it fell in some water and died . I replaced it with a 60GB Zen Vision:M and didn't mind too much because I had less than GB of space left and would have had to replace it soon anyway.
Now onto my question. With my Zen 20GB when I used Media Source (I think v.3 came with it but I can't remember) it would let me search my Zen and edit tracks in it. The search function was IMO fantastic, especially with a music collection as large as mine. Now when I connect my ZV:M it connects fine. I've transferred plenty of music without bother using Windows Media Player.
However, when I open Media Source (both v.3 and v.5) it doesn't give me any option to explore my Zen like it did when I had my 20GB. I can still explore it using the Zen Explorer, but since this doesn't let you edit the properties for several tracks at a time I find it very frustrating.
Also, if I chose to "Transfer Music", "Transfer Playlist" or "Sync Music" in Media Source I get the message "No Creative mp3 player is detected. Please connect your mp3 player and try again."
Now, I know it's connected since I can explore the contents fine in Zen Explorer and I can transfer to it using WMP. Is there something I haven't installed correctly that is stopping Media Source from recognising my player? It just seems strange since it seems to be the only application not working for it.
Thanks for the help (and sorry if this has been covered else where. I searched but couldn't find anything).

You must also download and install the corresponding MediaSource plugin for your MP3 player in order for MediaSource 5 to detect your MP3 player.

Zen Vision M Probl

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