Zen vision:m problem.. doesn't turn on/black screen/

When I connect the zen vision:m to the PC, the blue light starts to flash, but the screen is still black. The PC doesn't recognise it so i can't access it either. I can't turn it on or anything..
help is appreciated!

Problem is solved. I tried to enter the recovery mode a couple of times but nothing happend. But after 5-20 mins the recovery mode screen suddenly appeared. I formatted and not it works again wooho

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Zen vision M problem wont work/turn on please h

Hi, I bought my dad an early christmas gift of a Zen vision M 20gb black mp3 player. I was using my zen micro mp3 charger to charge it because it was compatable so it was charging up the unit. After about 2 hrs i decided to turn on the unit and look at the functions of it. It played music and picture fine, but then i went to the video function and clicked play on the unit. The screen went black, and the battery bar in the top right corner dissapeared. The clicking sound from the scroll wheel was still working but nothing else was working. We tried turning it off from the swith up top but that didnt work, then we tried using the reset button thingy at the bottom and still no luck. What is the problem if anyone knows thanks for your information and input. The software wasnt installed on the computer or registered yet if that means anything.

I just got the Zen Version:M 30 GB for Christmas and after charging the thing for 6 hours, I seem to be having the same issue that a lot of folks are having ?It doesn?t seem to work when unplugging the device from the A/C charger?. I noticed that the device wasn?t charging and on the unit it was displaying an ?A/C plug? icon (means that the unit is fully charged and running of AC power) and not the ?battery / lightning bolt? icon as it should when charging.
The Fix:
Upgrade the device?s firmware. I was running ver. .0.xx (shipped with this version). After downloading the updated firmware for my Zen M to the latest version (.6.0), my device started to charge. I now see a battery / lightning bolt icon indicating that the device is now charging.
Firmware can be downloaded at:
http://www.creative.com/language.asp?sDestUrl=/support/downloads
Message Edited by rwdavis0530 on 2-25-200605:2 PM

Mp3 player creative zen vision m 30gb doesn t turns on

Hi!! I'm an italian girl!! I got mp3 player some days ago and it doesn t turns on... It turns on only when it s charging with the adapter... Can anyone help me please???

Leave it charging for a while to make sure the battery has enough charge. Also try resetting the player and perhaps update (or reload) the firmware to see if that hel
ps.
If it still will not turn on then, it is possible there is a problem with your player. It would be best to contact Customer Support in that case (check the "Support" folder of the installation CD for contact details).
Cat

My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

my new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
Appreciate responding as soon as possible.

No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process.

HT1363 my ipod doesn't show the black screen . it immediately shows the apple logo

i want to put my ipod into disk mode and when i reset it my ipod doesn't show the black screen . it immediately shows the apple logo

The iPod touch does not have a disk mode.
This is the iPod touch forum

Mac book pro won't turn on black screen and capslock key on

Macbook pro won't turn on - black screen and caps lock light is on

Hi Daleobrien73,
Welcome to Apple Support Communities.
You may find some useful suggestions for troubleshooting your MacBook Pro in these articles:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Best,
Jeremy

HT1688 My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution t

My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution to this ?? It says that my iphone is in soft dfu mode and in the my computer > manage>device manager > it shows the apple (dfu mode) having some error sign indicating no software installed i am running windows 8 ..

Jailbreaking iOS can't be discussed in this forum.

Zen Vision M: 30g won't turn

Well, I've just about had it with Creative Mp3 players now. I just recently got my Zen Vision; now when I went to turn it on, expecting it to be fully charged from its dead battery, it shows that it hasn't even charged past the red bar. Then, when I go to turn it on, it won't turn on. It won't even turn on while connected to the computer. PLEASE, SOMEBODY TELL ME WHAT TO DO!!!!

Simple Instructions If the device isn t charging, try other ports on your computer. Often computers utilize passi've hubs on the motherboard to increase the number of USB ports; this can mean that the ports on the front of the computer are low power ports that can only put out 00ma and not the required 500ma.
More Technical Instructions
First you need to check to make sure that the power save is disabled on your USB ports on your computer.
Click Start then Run, and type devmgmt.msc then click OK
Expand Uni'versal Serial Bus Controllers
Right Click on Each entry in the list that says USB Root Hub and select properties
Go to the Power Management Tab
Uncheck the box that says Allow the Computer to Turn off this device to save power .
Next you need to see if your computer can actually charge a USB device, and where you should plug the device in.
Next click on the Power tab
Check the Hub Information Section and look at the description.
It should say something on the lines of Total Power Available: 500mA per port
If it says something else, then you have a problem and your computer might not be able to charge a USB device.
Now if you find you have one hub listed that has 500ma per port, and the other is something like 00ma. Then use a USB device (mouse, camera, etc) and plug it into each USB port.
When you have a device plugged into a port, you should see it show up in the attached devices window (under the Power tab). Find the ports on your system that are associated with the 500ma capable hub in your system.
Then plug your Zen device into that port.
If the battery of your Zen device is so depleted that it can't turn on, it won t show up in the attached device area but it should start charging.
After a couple of hours try turning on the device while its plugged in, if all goes well it should turn on and now be recognized.
It should show up under the attached devices section under the USB hubs power tab. If the port is working as it should the zen should show up as a pulling 500ma of power.
Note:
It is normal for the Creative labs device not to be recognized by the PC if the battery is completely dead. If the battery is dead it doesn't have enough power to turn on, so it can't be recognized by the PC.
It doesn't have to be recognized to charge, but it does need to be on a port that "can" charge it.
Untill the device has enough power to turn on it generally charges at a much slower rate. So it often can take much longer for the device to charge to the point where it can turn on, then it will take to charge the rest of the way once it is recognized by the PC. This is generally just a first time problem, as long as your don't drain the battery completly between charges.
Message Edited by gmandual on 06-03-200709:2 PM

Zen Vision M problem (30

My mp3 was working fine, could ocnnect no problems and put videos and music on it ect, then all of the sudden one day i turned it on and it told me i had to rebuild it, i didn't think much of it cause this had occasionally happened to me before..i let it rebuild and i went to look for a specific song and it was gone, i looked for other recent songs i had added from the same artist and cd and they were gone too, along with some other songs. everytime i turned it on from there i got a rebuilding thing, then i tried to watcha? video about a week later and in my list of videos it said thata ll my folders had 0 files in it, but when i went to system info, it said i still had like 25 gigs or so of space taken up from all the videos, but it still had the oflders and info, but no video. when i connect my mp3 player to my PC, it days it is docked and connected, it charges, but my PC will not recognice it. i tried it on my other computer too which i installed the software on when i got it and it would not connect there either. basicly i cant connect my player to add new music/videos, all my videos are what seems to be corrupt, music randomly gets deleted, and i have to "rebuild" everytime i turn on my player. i tried the recovery program today but that too would not detect my player, and people told me when you hold down the reset button you can go into a recovery mode or something and that does not work either...what should i do? is there a way to fix this? or am i screwed and i just need to go get an ipod or something?

anyone can to help me?
i have formated my creative zen vision M .. and checked with kaspersky if i had viruses on my creative hard dri've !!
?----> nothing !
i have reinstalled all creative tools
when i copy paste a file on my "video files "
I have this message :?
The file type is not supported by this mobile device. If it is a multimedia file, you may be converted into a file visible through the windows media player before the transfer. do you want to ignore this files now?and when i use media explorer ----> sometimes i have this message " unknow mistake "?please help me to find a solution !!?thx

Zen Vision M Problem, help please A

Just got a Zen vision M, and its really pissing me off. I installed all the software, and plugged it into the computer. The blue light started flashing, and has been for the past 3-4 hours. I then tried plugging it into a wall adapter i have that has a USB port on it. thsi caused the screen to come on (shock horror!) and the charging symbol to come on in the top right corner. I left that for an hour, but to my display it did not charge at all. At one point it turned on and started playing music, but then turned off after about 5 minutes. Please help

You could try rebuilding - with the Zen turned on, press the reset button (at the bottom next to data connector) with something like a straightened out paper clip. This will make the Zen reread all the tracks and rebuild it's database. It'll take a few minutes. If that doesn't work, try a full reset - see http://forums.creative.com/creativel...p&message.id=3?Try "reboot" first, then "clean up". Good luck!?Jim

Please, I need help with this 60GB ZEN Vision: M Problem... ASAP!

I had to format my computer earlier this morning, and I have to do it again soon, but not before moving all my music files to another computer thanks to my flash dri've. Here's the thing now: My ZEN Vision: M decided to have a firmware problem when I really can't do anything. I have to Reload the Firmware (I believe), so I can update it with the new one. The thing is, I'm not sure if there's a problem here, as I tried connecting it with the USB thing, and said it found no hardware. Alright so... I try doing the Realod Firmware thing, but the firmware doesn't detect the player, and I've already hit Reload Firmware. Now I don't know what's going on with my ZEN and I can't check things out nor can I go install the CDs for the programs/drivers and whatnot,because I'm in a bit of a hurry. I can do it all tomorrow once I get home but I just wanted to know what I have to do, since it's pretty much been quite a while since I last did a firmware update and I don't remember what to do, anyway.
Anybody willing to help? I'd appreciate it if this wasn't ignored like all my other topics in the last year, where I got little to no help at all. But I have been grateful of those who have helped me before. It's just been so long, really...

When you connect the player use REAR usb port if desktop. If laptop direct connect to usb port NO HUBS. & At least 50% battery charge on the player. Boot the player in Recovery /Rescue mode then do a Format>cleanup Then connect to computer to see if Windows loads the driver or "sees" the player. If it does then disconnect it &? Open the firmware file & on the player choose reload firmware The screen on the player will prompt you to connect via usb? connect it. Now the Autoplay window may open DO NOT CLOSE IT (ignore it) The firmware file should see the player choose the upgrade & let it run. Good Luck

Zen Vision:M Problem (Firmware + Recovery Mode) (please un-sti

(apologies on the sticky, i misclicked!)
I've had my Zen Vision:M 30GB for over a year now, and I absolutely love it! Unfortunately, while on my New Years vacation this past week I accidentally dropped it after it tangled in my headphones. Immediately afterwards, I started getting the "recovery mode" problem that seems to crop up. Unable to get past this(it booted only once every million-or-so tries), I decided to use the "MP3 recovery tool" from Creative's site
Unfortunately, it froze up halfway through, and now is giving me a "Hard Disk error". I tried to reformat, and it seemed to wipe it clean...but now it wont even recognize it when I plug it into my USB port to put in new firmware! (The PC recognizes it, but not the Firmware installation)
I don't know what else I can do....any ideas/help, please?
(I looked at Creative's support pages, but they only deal with Warranty repairs, which I don't have as it was a gift.) Can they repair/replace a broken non-warranty player, and if so, for how much?
Or is there another solution I haven't tried yet?
Any help would be GREATLY appreciated!
Thanks in advance!Message Edited by leova on 0-02-200805:06 PM
Message Edited by leova on 0-02-200805:08 PM

Customer Support can also arrange out of warranty repairs, and can advise on the price.
Cat

Zen Vision M problem, album art is not showing

I am embedding the album art into the ID3v2 tags, as i assumed that it would show up when browsing my albums. But the art is not showing up and i have no idea why.
I had another problem which seems that my Zen is reading ID3v tags, a lot of my music was not being recognised, even with v2 tags, and was only recognised when i filled in the v tags also. Does anyone have suggestions as to whats going on here? It is a Zen Vision M 30gb, with the latest firmware, and i use Tag & Rename to edit tags and add the art, Im also on Vista if that changes anything.
Thanks in advance.Message Edited by Ninjabachelor on 0-28-20070:20 PM

Hi Boxy !
For now, you can't zoom in the Album Art, but it can be a new feature on a future firmware. To hack it somehow, you have to mess around the system folder which is inaccessible...
ZenMaster2628

ZEN Vision:M problem selecting from the men

Just like the title says, I'm having trouble accessing any of the menus(photos,videos,extras, etc..) from the menu on my ZEN Vision:M. I've tried pressing the touchpad to select a menu option but no luck, I've also tried just pressing the "right" button to enter a sub menu but no luck. I can scroll up and down in the menu and if a song is playing I can also adjust the volume but its like i have no option to select. I downloaded the newest version of firmware by my model, I've tried formating the player but still stuck with the same problem.
Also, when in recovery mode I cant select any of the options listed in the menu.
I just bought this Device from DELL.com w/ Extended Service Protection but Im beginning to think I got a defecti've product.
If anyone could help with this frustration it'd be great
Thanks for reading.

I just contacted Dell and I'm returning for a refund. After several more attempts to try and reboot, relaod firmware to try and solve any problem with it I decided to call it quits and just chalk it up to a PoS mp3 player. I have had a 20g Samsung player for 3 years now and have had no problem with it at all. The only thing is that its not compatible with subscription services such as Napster to Go. I think I will look into a new Samsung or something else.
Good Luck

Zen Vision M Problem

Hi there,
I bought a Zen Vision?M 30gb a few years ago and since then i havent used it for a while. When i came round to using it again it wouldnt charge via mains/usb. It would only start up when the mains was plugged into it and i had like a charger sign at the top right of the screen. I left it charging for the night via mains but still no charge. I looked up on the internet and i had to update the firmware but when i installed a new up to date firmware, it keep saying update failed. In the end i got the mp3 player in recovery mode and i formatted the hard dri've, clean up and also did reload firmware which was a big mistake. Now my computer (vista 32 bit) doesnt seem to recognize it, so i cant install a new firmware and the battery would still not charge.
I hope someone can help.
Thanks alot

having nearly the same problems with my ZEN V 2GB.
After first install the player is recognized normal but if i plug it off and on again to the usb cable it isn't recognized anymore.
In the device manager i see the zen but an error message that it couldn't be started (code 0).
things i have done: deinstalled and reinstalled software, got newest firmware, tried every usb port.
having media player on the pc. tried to return to an earlier version but i couldn't roll back.
as i see the problem might be the usb port or the software. for myself charging times are very long. took me 5hours to get it fully loaded. might be also the same thing.
creative support is hard to reach because the site seems to be broken. but i get a confirmation e-mail that it will take -3 days....i hope tomorrow there will be help

Zen vision:m problem.. doesn't turn on/black screen/

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