Zen Vision:M Problem, Not being recognised by computer tried everyth

My player used to be able to connect fine to my computer however now it doesnt recognise it at all. Windows media player is installed, I tried all 6 USB ports with no success and it doesn't appear in device manager. I have also tried on a different computer with th same results. This has only started happening recently. When I attempt to plug the player in it turns the player on, then turns itself off after the idle time kicks in. I tried fully reformatting the player, it still doesnt work and now i am left with an mp3 player without any songs on which I cant put any songs on. I have already tried emailing customer support but the page appears to be broken. I am getting mighty fed up with this as I don't have the money to fund a new mp3 player.
Any help would be appreciated,
Cheers,
Tom

having nearly the same problems with my ZEN V 2GB.
After first install the player is recognized normal but if i plug it off and on again to the usb cable it isn't recognized anymore.
In the device manager i see the zen but an error message that it couldn't be started (code 0).
things i have done: deinstalled and reinstalled software, got newest firmware, tried every usb port.
having media player on the pc. tried to return to an earlier version but i couldn't roll back.
as i see the problem might be the usb port or the software. for myself charging times are very long. took me 5hours to get it fully loaded. might be also the same thing.
creative support is hard to reach because the site seems to be broken. but i get a confirmation e-mail that it will take -3 days....i hope tomorrow there will be help

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