Zen Vision M screen keeps freezi

It has been only a few months since I bought this MP3 player. I do not know whether it's a problem only for mine or it happens to many MP3 players. I used to have Ipod Mini and never had a problem like this. When the screen freezes, I have to press the little reset button and I have realized that I see shadows of some words. I don't think it's common. Just now my screen is freezed again and I had to use a paperclip to reset it. It happens once in awhile, I can understand that. It has happened to me at least 5 times. This past week happened twice already. Can it be defective? Or it's just the way many Vision M is? My warranty is still valid since it's been only a few months. Should I return it to Creative?

freezing prob could be due to firmware issueis your firmware the latest?

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