Zen Vision M - stripes on scr

Hi, I'm new here. I bought a used Zen Vision M 20GB and it worked niecely for a while, then I left it unused for a month or so and when I recharged it and turned it on again the screen was striped, like every second line missing. Charging only helped make the striped screen?brighter. Also tried the reset procedure without effect. Now?it is?all faded?and flickering besides striped, even after charging. Can anyone tell me what's wrong? (Couldn't find this problem mentioned?in the FAQ or tip threads.)

The screen is going bad. Can be replaced. Google Zen Repair. If in the U.S. try http://www.gordonstech.com/

Similar Messages

Zen Vision M Problem: Black Scr

Whenever I turn on my player I see the 'Creative'
and 'ZEN' splash screens but then the screens
disappear and the monitor is black. It's not pitch
black as it would be if the player was off, but
it's a blank screen and somewhat illuminated. The
blue button lights are also on as well as the
indicator light behind the power switch. The
player is stuck here and will not progress any
further nor will it turn off.
Upon resetting the player and entering recovery
mode I attempted the usual solutions to problems.
I tried formatting, cleaning and rebooting the
device and all of these yielded the same results.
I then consulted online support and downloaded the
appropriate firmware and tried to reload the
firmware. I erased it from my player and then
tried to load it but at the step where the player
is rebooted in order for the process to be
complete I end up with the same problem. The
player freezes in the startup process and the
firmware can never be fully loaded. I've tried
using other computers but the problem is
definitely within the player and not with any
computer.
I've tried the Creative Player Recovery Tool to no
avail. I get this: 'Cannot contact firmware
download site. This program will now exit.'
The player has never been damaged and has
undergone only normal wear and tear in the 4
months I have had it. My player is
past it's warranty but I'm not looking for a
replacement, I'm only curious if there is anything
I could do to fix this problem and extend the life
of my device. Thanks!Message Edited by Nediak on 08-6-200704:25 PM

Problem apparently solved: Last night, I downloaded and installed the free program, SUPER. My husband has not had a problem so far; been working beautifully! Ravenquille

Zen Vision M - Problem with Scr

I place my Vision M on locked mode (power button towards the padlock symbol) and use the player for a while. Then when I want to change album or skip a track I will slide the power button back to the middle. At this point the screen does not display properly and it has a washed out grey look with lines of interference at the bottom. Sometimes I cannot actually make anything out on the screen. It does not affect the music and sometimes if I just put it back on hold and then repeat the screen will be perfect.
Has anyone else experienced this problem and should I contact Amazon or Creative? I am willing to put up with the crackling bug that quite a few others are experiencing but since the screen on the VISION :-) was a big selling point I'm not prepared to put up with this.
Don't know how much longer I can take the iFake jokes from my buddies!! ;-)
Cheers

I found the easiest way is to do it in Creative Media Source 5, highlight all the tracks in the album you want to apply art to, right click, go to "edit properties", click on the last entry on the bottom, "change album art" and assign the JPG of your choice, then update tags and the album art will show on your player, it has worked 00% for me so far.

ZEN Vision M 30GB Video Conversion problem: black scr

My husband cannot display any video on his ZEN Vision M 30 GB. Any video converted comes over with ONLY audio, black screen (? no video display )This happened with the original firmware and software. I updated firmware and did all available software updates; no change. I had a previous ZEN Vision M 30GB, which did not have any problem with video conversion and display.Are there any known problems with specific Media Player versions, or QuickTime ?which may be a potential cause of this problem?( I have heard that this product works best with Media Player 9. )Anyone had similar problems, or have any ideas?Thanks,Ravenquille

Problem apparently solved: Last night, I downloaded and installed the free program, SUPER. My husband has not had a problem so far; been working beautifully! Ravenquille

Zen Vision M issue- Freezing on "Creative" startup scr

Hi everyone. Thanks in advance for your help. I am currently using a Creative Zen Xtra 30 and love it. Have never had a problem with it. I just purchased this Zen Vision M (30 gig), turned it on and it locked up on the Creative startup screen. I've tried everything i could think of, including turning the power off (won't let me unless i drain the battery), using the reset button (just essentially restarts the unit and freezes again on the startup screen) and doing combinations. I don't hear or feel the HDD firing up at all. Is this thing DOA? Is there anything else I can do? Please help! Thank you very much!?Brian

I have the exact same problem. I just mailed mine in for repair today.

Zen Vision M Broken Scr

Does anyone know how much it would cost to repair a cracked screen on a Zen Vision M through Creative. I have seen one website which is charging $8 + labor, but I bought a Zen Vision M for only $50 the other day, so it is cheaper to just buy a new one, but I would rather repair my old one.

It's probably just as cheap to buy a new one, but you might try ZenRepair.com.
If the music still plays, I'd just use it as a huge capacity Zen Stone.

Zen vision m- busted scr

Well, the lcd in my zen vision m cracked. That kinda sucks. I know it's past warranty so I was wondering if there are any places out there that sell replacements.
Thanks.

It's probably just as cheap to buy a new one, but you might try ZenRepair.com.
If the music still plays, I'd just use it as a huge capacity Zen Stone.

Zen Vision M Locked at the recovery scr

I have a slight problem with my Zen Vision M, it is stuck at the recovery screen. When I reset it, it returns to the recovery screen and promptly locks up. At first, when it first reboots to the screen, i can move the touchpad long enough to scroll through the list of options, then it freezes. I have not opened it up to try resetting it by unplugging the battery, though. Also, the dri've seemed noisier before this happened. I noticed it when I recorded a lecture and could hear the dri've spinning in the background of the recording. i hope you all can help me fix this problem. Thanks in advance.

When I turned it on the ZEN logo came on and would do anything else. I could not turn it off. I reset it and the same thing would happen. I was able to get into the recovery mode. I tried the clean up then re-boot, no change. I then re-formatted the unit. I then attempted to downloaded new firmware. It failed to download. When i re-boot now, I get the Zen logo to come up, followed by the "firmware problem" and then the unit goes to the recovery mode. The only way I can turn off the unit is by resetting it in the lock mode, it resets and then I can turn it off.

Creative zen : vision M 30gb strange problem

,Creative zen : vision M 30gb strange problem. Hi people,
My mp3 player is 2 and a half years old. A few months ago he didn't charge anymore. ?I thought i could repair it by buying a new battery and install him in my mp3.
Afther a few ours of ?assembling it was ready for charging a thought..
I used the usb charger and de sync adapter...
the morning after, my mp3 is not charged and only showing me a little red stripe in de battery (right top) i can listen music but only for a few minutes...
Also my PC does noet see my MP3
tested on :
windows xp service pack 3?
vista?
windows 7?
please help me
Stijn van Vilsteren?
DUTCH?
i am sorry for my pore english !

Squipy wrote:
Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
Thanks in advance!
The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

Zen Vision M 30GB - How to edit more than one tag at once

Hello,
I?m looking for a comfortable way to edit the tags on my player. I?ve installed ZEN Vision M Series Media Explorer, but I can only add one file at once. I?ve tried a normal tageditor, but I can't see the player in the device list.
Does anyone know a tool for editing more than one file at once ?
Thanks
Michel

I do it in winamp, and then i copy songs back to player .)

MediaSource Recognition Problem? (Zen Vision:

OK, I had a Zen 20GB for the last year and I loved it to bits. Worked great, but just before Christmas it fell in some water and died . I replaced it with a 60GB Zen Vision:M and didn't mind too much because I had less than GB of space left and would have had to replace it soon anyway.
Now onto my question. With my Zen 20GB when I used Media Source (I think v.3 came with it but I can't remember) it would let me search my Zen and edit tracks in it. The search function was IMO fantastic, especially with a music collection as large as mine. Now when I connect my ZV:M it connects fine. I've transferred plenty of music without bother using Windows Media Player.
However, when I open Media Source (both v.3 and v.5) it doesn't give me any option to explore my Zen like it did when I had my 20GB. I can still explore it using the Zen Explorer, but since this doesn't let you edit the properties for several tracks at a time I find it very frustrating.
Also, if I chose to "Transfer Music", "Transfer Playlist" or "Sync Music" in Media Source I get the message "No Creative mp3 player is detected. Please connect your mp3 player and try again."
Now, I know it's connected since I can explore the contents fine in Zen Explorer and I can transfer to it using WMP. Is there something I haven't installed correctly that is stopping Media Source from recognising my player? It just seems strange since it seems to be the only application not working for it.
Thanks for the help (and sorry if this has been covered else where. I searched but couldn't find anything).

You must also download and install the corresponding MediaSource plugin for your MP3 player in order for MediaSource 5 to detect your MP3 player.

NOT so happy CONCLUSION after all -- Installation of my ZEN Vision M (30 G

Sunday 2/3/06
Let's see, I had a problem with losing my AUDIO. Finally, I had to do a full re-install on my S.B. Audigy 2zs. I even moved it to a different PCI connector on the MB. After a full re-installation... sweet sound again.
As to the Zen itself, I keep having problems.... I am trying to update all the applications (C MediaSourde and C Media explorer) and even there I am finding problems.
When I download the upgrade file to my PC ([color="#ff3300">CMS5_PCAPP_LB_5_0_38.exe), and?try opening it, it HANGS... that's it... so I have not been able to upgrade it. And if I don't upgrade it, then I will have the same erratic behavior will all these applications. They work sometimes and sometimes they don't.
If I really force the issue, opent the explorer and the MediaSource, where I have my "library" of songs... and WHEN the ZEN is recognized by everyone (This is ramdon condition, sometimes yes, many times no), I am able to drag and drop some songs from my "library"?to the ZEN.... but I?still don't have a clear path to do this consistently... ?
Tuesday report 2/26/06:?
[color="#ff0000"](I?don't want anybody to get the ideal all is well now... I thought it was... Yesterday, but not today)
Today I?was able to?to Rip a couple of CDs and "transfer" them to the ZEN. Some of the songs?have noises?though... I don't know what causes that. But the applications are still buggy, they don't work consistently all the time. I just "sense" something is not right with my PC.
[color="#ff0000"]No only that... This installation knocked off my Audio!... even though I have a Creative Sound Blaster Audigy 2zs platinum! (Audio Card)... So I have NO SOUND right now?and therefore I can not use WMP-0 to rip cd's because it tells me I have not audio and I am not in the mood to deal the WMP now. So I had to use the Creative MediaSource 5, to do the ripping and the synchronizing. It did the job ok, except for the noise...
I tried everything to re-install my Audio. Tried the latest dri've...Nothing. Went back to my old one (before this installation) and it DID NOT work either!? Amazing how complicated this has become....
Monday report 2/25/06: I did not do much on the Zen today. But I did notice the WPM 0, still goes crazy (crashed) when trying to find the Zen. The WMP0 crashed today once. Also, there seem to be some conflict among certain programs... It almost seems as if more than one applications is biding for the Zen when they see it. (i.e. if the WMP is open and try opening the Creative Explorer app... it will not open... but only until I close the WMP...then the apps springs up just like that. That's it. - Good night.
I SO, IT seems like I am not out of the woods yet... I wonder if I ever will.
?
Quick Tips (I see people asking the same questions)
If your ZEN seems "dead" then you need to RESET it. How? insert a "clip" (or other sharp tool. Clip works best) in the hole for RESET, located at the bottom of the ZEN (by the "dongle" connector)<?
Connect your ZEN to a "USB-PORT" (not to a "hub")?A USB-PORT is located on your computer (the box). A "Hub" is a little box connected to one USB-PORTS and it "splits" this port into several USB-Connectors... ideally useful for "devices" that do not required lost of information or current (i.e. mouse, drawing table, keyboard, etc). Devices that required a continuous or heavy amounts of information (i.e. External Hard Dri'ves, Camcorders, Webcams sometimes, required an individual USB-PORT)<?Two things here:?- This link is for the original messagehttp://forums.creative.com/creativel...essage.id=7293?[size="+2"][color="#ff0000"]2- Happy Conclusion installing the ZEN Vision M (30 Gig)(I am writing this for several reasons. Mainly, because it was a difficult installation and I wanted to summarize the 200 or 300 steps/actions I did that led me to solve the problem successfully. I always do this when I have a difficult installation and then I save it for the next time I need it (i.e. changing computers). I certainly don?t want to waste all that effort. One thing I learned about ?technology? is hard to learn it but it can be forgotten so easily, if you don?t take notes.)
---------------------------------------
[size="+2"][color="#ff3300">What was causing the problem?
Two things:
First, problems with Windows and the computer itself.
Second, the Creative applications were horrible at first, they would not open right away and when they did? sometimes 5 or 0 seconds later? they would crash just by clicking on something? and so Windows kept giving me those Error boxes and I kept sending them to Microsoft?(I must have sent at least 00 if not more!) I was also having problems with my graphics, every time an application would crash, then all kind of weird graphics would take place when dragging things around. I also had problems at one time with my Anti-virus/fire-wall Icon going dark after several re-boots, so I had to kick it to get it working?. Oh well, I just want you to get a flavor for how bad things were yesterday.
When I first installed the software, nothing worked!... My computer was noticeably SLOWER and SLUGHISH? Actually I was worry about my computer itself because I have never seen it this bad!... I thought a virus the size of an elephant had gotten into the pc somehow, no kidding so I ran the anti-virus, anti-spy, just to make sure. Sometimes if you firewall is down, you can get viruses in an instant!... I hope you people know this by now. And if the firewall fails and viruses get in, is just at moments like these? when you are trying to get things to work and downloading stuff from the Internet and so on.
The computer was just sloooowww? sluggish?.. and crashy (new word?)?.
I must have rebooted my system from 40 to 50 times, and I am not exaggerating. At some point I even had trouble turning off the PC. There were like three time where it would just sit there in ?limbo? (hung/crashed), so I had to actually switch the?PC OFF on the back of the box, the only way to turn it off? And of course, when you do that, you can be sure you will have all kinds of interesting things when you try to boot up again! (like all kinds of funny displays on my screen, or Windows giving me the ?black screen and white text? asking me to choose a way to boot up, like ?boot up normally? or ?boot up using the last configuration that worked,? (I did this like?7 times all together).
[size="+2"][color="#ff3300">So how did?everything go?from ?so bad? to ?so wonderful?? I don?t really know exactly!
But I suspect three things happened:
- Windows sent me a couple of upgrades (I get them automatically)? I have NO IDEA what they were, but whatever they were, helped!
?2 - As I read and read, things began to come back to my brain. Especially a post reply that gave me the hint (Reformatting the dri've in the Zen) would finally let me ?transfer? my stuff to the Zen
?3 - An lastly, after I have ?cleaned, reformatted the dri've, got rid off the ?firmware? (not a good thing to do), Then I could not make Windows see the ZEN no matter what I did!? I did what worked before (connecting and disconnecting the USB cable from the white adapter (dungle?) connected to the ZEN). Usually when you do this, Windows being a ?plug and play? OS, it usually ?sees? when a new ?device? is plugged in one of the USB ports, or disconnected from a port, as well. In other words it ?recognizes? the device (connectivity) and if the software and driver are already install, the device should come ali've and work! That is the reason you always install the software and drivers first, and usually re-boot the system once, so that when you connect the ?device? (ZEN), it should work!
[size="+2"][color="#ff3300">Let me recap I what happened:
?- I installed the s/w and as I already said, it was horrible.
?2- The Windows updates, somehow were helping a little bit.
?3- I also downloaded the latest updates from Creative.com (downloads/upgrades). I downloaded the ?firmware? (the ?upgrade,? which is the OS=Operating System for the ZEN. Just like ?Windows? is to the PC) and other ?patches? for?the ?creative media source 5? and ?Zencast organizer? (3 updates). I am sure this upgrades helped some, as well.
?4- After trying so many times, I was finally able to open the ?Zen Media Explorer? (Icon looks like a picture of the Zen). When this opens, it shows you everything inside the Zen just like in the ?explorer? (nice). That meant I had connectivity! (good).
?5- Since I had ?connectivity? (access) to the ZEN, My next attempt was to ?transfer? some files down to the ZEN? but this proved impossible!... Somehow, at some?point, by accident (I?did not even notice it)? I was able to transfer ONE song to the ZEN, which gave me hope. After all, if you can do it once, you should be able to do it again. BUT, I couldn?t
?6- Then a nice lady?who responded to my first post, told me she had basically the same problems and the solution was to ?Clean and re-format? the ?Disk dri've?in the ZEN. She said that once she?did that, everything would sort of fall into place? and she was right!
?7- I unplugged the ZEN from the PC and read somewhere how ?to clean, reformat, upgrade or replace the ?firmware,? Not sure still, but it'ss something like ?resetting (with a clip) the Zen and holding the ?power? slide in the ON position? something like that, and that brings a special screen with 4 choices:
Clean<
Reformat dri've (erases everything!), <
Replace firmware (careful here!), <
Reboot. <
Then it'ss pretty easy?to do a lot of ?damage? in a few seconds!... ([color="#ff3300">careful here if you are not used to the sensitivity of the "touch-pad")In my case I did not care since I had not put anything there yet. I erased EVERYTHING!... (not a good thing). I should have been more careful and simply use option 2 (reformat the dri've). Chances are this would have been enough to transfer songs to the ZEN. But since I get crazy when doing stuff like this, I went ahead a cleaned everything.
?8- Then I realized I had erased the ?firmware. As you already know this is the ?heart? of the Zen. (like Windows to the PC). Finally I went to Creative.com/downloads and downloaded it (the full version). But if you remember in #3, I had also downloaded the ?firmware? upgrade as well. The reason this is significant, is, that when I finally recovered ?connectivity? to the ZEN, I? tried both files, but the one that ZEN accepted was the upgrade! (I found this interesting? since I would have thought the full version would have been the correct choice? see?... little things you learn.
?9- As I already gave you a hint in #8, once I had the ?firmware? ready to install, the system kept telling me it could NOT see the ZEN. I connected and disconnected the USB cable several times? rebooted the pc? this helps sometimes, but nothing!... FINALLY, I read somewhere, I should go to the ?device manager? and check what was going on.. ? EUREKA ? indeed I found the ZEN with a ?Yellow mark? on the side, which always means trouble. Basically, I used the ?uninstall? option (based of the principle that simply ?un-installing and installing back something? sometimes this works. In other words, the ZEN was ?stucked. So when I ?removed? It from the ?Device Manager? list (I don?t recall if I rebooted here? but it never hurts!), then all of the sudden? a little icon in Windows (on the small tray=bottom right corner (with the clock and Date),? acknowledged?a new deviced had been connected to Windows. (connectivity back again! Yeahhh).
?0- Now that had ?connectivity? (Big step), I could try installing the ?firmware. And as I already explained, the ?upgrade? was the one that ZEN took. As soon as you clicked on the file, a box opened and asked if you wanted to install the ?firmware. I said yes and voila!... The Zen started accepting it's and when it ended, just like a PC, the ZEN rebooted itself and I was able to see the familiar interface (the same folders as before) but not contents at all? empty!
?- At this?point?I opened the ?Creative Media Source organizer,? went to my ?playlist? and from there, just click and drag some songs and dropped them on top of the Zen Icon (just like dropping files in a folder). And yes, the files were finally ?transferred? to the ZEN. Unplugged the USB cable from the Zen (or the Zen does not play anything). The songs were there and I was FINALLY able to listen to them from the ZEN!... Wonderful. Oh yes, using the same technique (drag and drop), I put a wmv video and was able to watch it as well... Now I know why people rave about the little screen... nice!
?2- In the mean time, without noticing? Just like the nice lady?from the post said, everything seemed to have fallen into place!
?In Summary: The applications ( the creative programs=icons)?were opening normally and quickly now, and many of the errors I got before when clicking on certain things, disappeared. I am sure I will still find some problems here and there, but basically the thing works now the way it is supposed to.
?Just a matter of clicking, dragging and dropping items?into the Zen?.yes, that simple!
?Good luck!
[url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=7293">[/url]
Message Edited by em2253 on 2-26-2006:39 AM
Message Edited by em2253 on 2-3-20060:32 AM
Message Edited by em2253 on 2-3-200602:26 PM
Message Edited by em2253 on 0-02-200702:3 AM

[url="http://web6.streamhoster.com/em2253/ZEN/ZenDeviceManager.wmv]See Movie[/url]?Hi, take a look at the movie... hopefully I answer to your question is there. [b]Let me know if you can NOT see it... [/b]and I will send you a picture. [color="#ff0000"]and if you can see the movie, give me feedback on it. Did it look ok in your computer? (it changes with all computers depending on your setting and player!). [color="#ff0000"]Was the sound ok?I almost wish I had not titled this post as "Happy Conclusion." It was happy but only a day or two... then I started having other problems... unbelievable. So, If I gave the wrong impression, sorry!

Creative Zen Vision M Media Explorer does not work on Vi

I plugged in my device, all I can see was the name of the device under Portable Devices.
When I access Media Explorer, it said my device is not connect but in fact it actually is.
If I copy a file via Portable Devices, it automatically freezes up my computer.
Any idea how to resolve this problem?
Best regards,
TriMessage Edited by trihhoang on 0-23-200702:32 PM

You should be able to use WMP 2 to sync your files to the player . As long as the files have album art it will transfer. You can not add the album art to files that are already one the player .You would have to delete & then sync the files that have the art. Also You may be able to use the Zen Vision M Explorer for Vista on the Win7 just install using compatibilty mode for Vista (if Win7 has that as an option) there was one written for 64 bit systems as well as 32 bit. You can tell which is which by the file name. 64 is in the file name for a 64bit system/ 32 in the 32 bit system file name.http://support.creative.com/Products...VARSET=prodfaq:PRODFAQ_433,VARSET=CategoryID:23 Click on View all Downloads

Problems Please help...zen vision

I have an Creative Zen vision and installed it and the computer detect it but I cant install it because the computer cant find the drivers? and I have sp2 and windows media player 0... HELP!!

I also am having this issue. Where I have installed the software for the M and after doing so I plug it in and get the Driver installation that fails to find drivers. If I try to open the creative explorer or the firmware upgrade released yesterday both say no device attached.

Creative Zen Vision: M 30 gb - DRM information corrupt or missing.....???????

So I just started having this problem yesterday but it seem I'm the only ever to have it. I've scanned every page I can and can't find a solution. Yesterday I started playing my music then all of the sudden it stopped. Granted I was having problems before even though I just got this unit a month..........! I sent an email and still haven't received a response.
Here's the problem. While listening to my music yesterday I encountered a message saying - Playback Error. This error persisted after changing the track. After going home and reformatting, reinstalling firmware, downgrading -> upgrading firmware, reformatting over and over and over again, disk clean up, system restore, reboots, default restore, reformatting, again reformatting, deleting every piece of information I could delete...... you might be getting the picture so far.... After doing all of this I was unable to download tracks again onto my MP3 player. The only ones I can upload are unprotected content. I got thinking maybe there is a problem in my DRM file..... Where is my DRM file on the MP3 player and how do I delete it's You can't. At least not what I found. So again I tried everything over and over again and nothing works. I'm at my wits end trying to figure this out. I have a 30gb Creative Zen Vision: M player, Windows XP/Vista 64, Napster ToGo and now I can't use my MP3. This unit is a month old and I cannot use it. PLEASE HELP ME. This is very long winded but I'm hoping this will help a little. Thanks in advance, I'm going insane without my music.

Well I have never used a service like that. That's all I can think of off hand.

Zen Vision M - stripes on scr

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