Zen Vision M: Stuck on Creative L

Hey guys, I just got a Zen Vision M from Amazon yesterday. When I connected it for charging on the AC/DC adapter, it showed a Creative logo and all lights turned on. And then, that's it. The manual told me to turn it on while it's charging. Nothing. It's still stuck on the creative logo. I unplugged it three hours later and tried to turn it on. The screen won't turn on. Tried to connect it to the computer and turn it on. Nothing. So I plugged it back on the charger, and there the creative logo appeared again and all lights turns on. And that's it. I can't seem to turn it on. Anyone can help me?? *Tears*

Can somebody at least tell me why this keeps happening to all Zen products?

Similar Messages

Creative Zen Vision 30Gb Stuck in Recovery Mode, Freezes when trying to deal with Firmware

My Zen Vision is stuck in Recovery Mode. The PC recognizes it but it comes up as 50mb Storage Media. When you touch Reload Firmware or Format All, it freezes and you have to pull the battery out to shut it off. I don't know what to do. Charges fine, never said anything about HARDWARE issues, just can't get it to not freeze when trying to load firmware back onto it.

I did the same thing, my unit was working perfectly.
I just read that these players have a laptop 2.5 hard dri've installed in the unit. If this is true, the next chance I get, I will take my unit apart (40 gig nomad zen xtra) and see if I can reinstall the firmware directly. It's probably what they do at the repair sho
ps.
Check it out, It may be worth a try!!!

Creative Zen Vision M Stuck

So umm... i posted yesterday, but I guess it got moved or something. I really need help with my player though. I plugged it into the computer and it turned on but it got stuck on the ZEN logo. So paper clipped it a couple times and still the same thing. I went to reboot and cleanup in recovery mode but that did nothing too. So I reloaded the firmware. nothing. I formatted, nothing. But it now goes to the Zen Vision M logo. Also, when I move it, it has an ugly sound to it. I'm guessing hard dri've failure..... help anyone?

Alright, take it easy, he was just asking a question.
As far as your player goes, if you tried all those options and they didn't help, and you hear a clicking sound, it does seem like there could be a hardware issue with your player. Have you contacted Customer Support yet?
Cat

Zen vision:m, stuck in recovery mode and cant press "ok&qu

My zen vision:m is stuck in recovery mode. The real problem I have though is that I cant press the touch button and choose a alternati've. I can scroll and everything, but I just can't press "ok". Anyone have an idea of what I can do to fix this?

Did you try to revert to Windows Media Player 0 by removing WMP and WMP Runtime ? Then try to add your firmware. It worked for me on a couple of other Creative players and when I was trying to reload firmware, and install the Vision M. Seems to me that I also removed all the Creative software one time, but try reverting to WMP 0 first.
luvmyrescuedogs

Zen Micro 6gb Stuck at "Creative" l

First off, I realize there have been many topics relating to booting up and the screen freezing at the welcome creative screen. I just need to see what needs to be done, wether it be manually or by customer support. Recently on vacation, I dropped my Creative zen micro about 4 feet onto concrete. Now when i picked it up to check it out, there were no scratches or pieces that fell off. Also there was no rattling inside of the mp3 player. Later to my suprise, when turning it on, it froze at the "Creative" logo, and would not procede to go to the menu. I slapped it on my knee a couple times, nothing to serious, just seeing if anything that came loose, would set back in its place. Well it worked, don't ask me how, but it worked. I succesfully got to the menu and could listen to music. Well later, when I turned it back on I noticed it got stuck back at the creative screen. Somehow, when I put pressure on the mp3 player, something happened, and it booted back to the menu, like it would normally. Everything seemed fine, until about 3 days later it all happened again, but for good, its not going to the menu. All I see is a white screen with the black text that reads " Creative ". The only way to turn the player off, is to take out the battery, When plugged into my pc, it charges, and proceeds to glow in and out,.. but the screen light stays at a solid brightness, while the blue outlining fades in and out. I tried running all the options in the reboot menu, like format, and clean disk, but they all freeze up/ My pc recognizes the mp3 player, but the creative software I have installed does not. I tried updating the firmware, but it says my player is not connected. I thought about contacting customer support, but I notices that the seal is ripped, or "tampered" with. Its very easy top break the seal on accident, all you have to do is move the metal plate downward, and the seal ri
ps.
At this point, I just disassebled the player to see if there were any loose parts, and I noticed everything seemed to be in order, and I put it back together to find the same results as before. Well I have it disassembled again, with all the parts layed out. Any help would be great.
Also, one last question.. Is there anyway I can reset the hardri've manually, as in, is there a little reset button on the hard-dri've that would format it's I have it in my hand, was just wondering if I could reset it.

I started reading in this forum because my Zen Micro Photo freezed today . It left the bag of my trousers and hit the floor. I am now wondering how much people do have the same problem as me. My player was falling the first time from the height of my knees and it was turned off. Startup stucked on Creative screen.
It seems to be that Creative harddisk players are especially vulnerable to hits like this. It is acceptable when it does not work anymore after hitting the floor 0 times. Or when it falls from a table. But already after the first time from a short height?
I tried what administrators do not advise:
Banging the player during startup. Reached music library. Had to bang two or three times more and all was okay. I am not sure for how long this will hold.

Moving from Creative Zen Vision M to Litttle Creative Zen

Had 2 Vision M's and replaced the screen twice on one of them !!! Screens gone again and with damaged ones going for silly money on ebay was wondering how people get on with the new(ish) ZEN. The things I love about the vision are the screen and ease of dragging and dropping videos and music. Would the SD card (non) integration frustrate me? and what is the need for converting videos? Would love some feedback !! Thinking of getting a 2gig player with a huge sd card.
ps dont suppose anyone has transferred the screen from a ZEN to a VISION M.
Thanks in advance

You may want to look at this video.http://www.youtube.com/watch?v=wCRBj...e=channel_page The screen seems to be the same size. You could buy a broken one take it apart & see. I may just do that myself since I have one that needs a screen. Also what do you consider to be "silly money" for a screen? I have purchased screens for ZVM on Ebay for under$25USD. I have a Zen 2Gb with a 4GB SD card that I use at work since it's small & I walk on my breaks.. I always have my ZenVM since I can't fit all my music on the other. I do prefer the ZVM. I got the Zen to try it . It's ok it does play the video from the SD card very well. I convert my videos to be used on both players so I don't have duplicate files & both look good on either player.(I don't use Creatives Video Converter http://forums.creative.com/creativel....id=2983#M2983? I use Badak it has a Zen preset.) I guess if I were to buy another one it would be at least an 8GB.

Zen Vision M Stuck in Sync Mode after rest

Hi,I'm not sure if the problem's with the Zen or with Vista, but when the Zen's docked it shows the sync screen (all the time, is this normal?) and then when I restart the computer (or put it to 'sleep' and 'wake it up') the zen gets stuck in sync mode, and the reset button must be pushed. I'm guessing this must be a problem with it not recognising that the computer's shutting down and getting confused.Any ideas?Tom

Support told me to reformat, however that gave me the message "Harddisk Problem", so I ended up having to send it in for repair. Hopefully yours will work.

Zen Micro, Screen stuck on Creative logo, free

I was jogging recently and my Zen Micro fell off the pants clip i had on. When i picked my micro up off the ground the song i was listening to, was still playing, and played for another minute, before the micro shut off completely. It then would not turn on with the power button. So i removed the battery, and put it back in, and the micro came on, and the 'creative' logo was the only thing on my screen. With the logo on the screen, my micro wouldn't do anything, and just freezes. Anybody know how to resolve this predicament that im in? Or anybody have this happen to them, and know how to fix it's? I would appreciate any help i could get, Thank you in advance!

You can always try removing the battery and seeing if it reboots correctly, after you tried the Rescue Mode options.
The last option before sending the player in would be a firmware update.
Cheers,
Jan.

Zen vision M stuck at recovery mode scr

i was having trouble transferring songs onto my player so i followed the instructions on the website about updating the firmware. when i rebooted the player (because it, of course, froze) it took me to the recovery mode and now its stuck there. the player does now say version .62.02_0.0.23 but when i try to do anything in the recovery mode, the screen will flash "firmware problem" then go back to the recovery mode. what do i do now?
thank you

Support told me to reformat, however that gave me the message "Harddisk Problem", so I ended up having to send it in for repair. Hopefully yours will work.

Zen Micro is stuck on Creative lo

For some reason my player won't let me access it. I think somebody dropped it, i hope not though. The Trademark, copyright, and name appears, then the "creative banner" pops up and stays there.
I've already gone to the rescue mode, but nothing happens when i choose an option. All it does is say "Formatting..." or "cleaning..." i've tried it more than once, and nothing happens. (for hours on end)
Someone please shine some enlightment upon me.

You can always try removing the battery and seeing if it reboots correctly, after you tried the Rescue Mode options.
The last option before sending the player in would be a firmware update.
Cheers,
Jan.

Zen vision M battery replacem

hello all
i need a little help
i have to change the battery in my zen vision m 30gb
what battery model should i use ? ( is 3.7 v li-ion polymer ok ... wheres the best place to get it ) ?
how do i open the case ( mp3 player ) ? do i need a special tool ? is there a risk to break it ?
thank u so very much
[email protected]

I recommend using OEM battery made by Creative. This person sell & repairs? http://cgi.ebay.com/Zen-Vision-M-Battery-GENUINE-Creative-Labs-TESTED-GOOD_W0QQitemZ20027345020QQcmdZViewItemQQptZOther_ MP3_Player_Accessories?hash=item20027345020&_trksi d=p39.c0.m4&_trkparms=72%3A423|66%3A2|65%3A2|39%3A |240%3A38? Instructions for opening & replacing of the battery? http://www.youtube.com/watch?v=akJDRpx6rA8

Zen Vision: M Screen replacem

Just a FYI.
If your screen cracks due to ANYTHING whatsoever, it's $22 down the tubes.
Plus the cost of you shipping the player to them.
This happened to me, it can happen to you.
Thank you, who/whatever broke my screen (my guess is that I sat down, and the player in my left front pocket bumped into the armrest). That's the last time I put a pocket sized appliance in my pocket without special protection.
This would have been avoided if there was a hard plastic case for the thing.

I recommend using OEM battery made by Creative. This person sell & repairs? http://cgi.ebay.com/Zen-Vision-M-Battery-GENUINE-Creative-Labs-TESTED-GOOD_W0QQitemZ20027345020QQcmdZViewItemQQptZOther_ MP3_Player_Accessories?hash=item20027345020&_trksi d=p39.c0.m4&_trkparms=72%3A423|66%3A2|65%3A2|39%3A |240%3A38? Instructions for opening & replacing of the battery? http://www.youtube.com/watch?v=akJDRpx6rA8

Zen vision m batter

hi! is it possible to buy a zen vision m battery from creative and get it posted to me i know i can put one in and my warrenty is no more. In about a year it will die please make this possible creative. thanks

thanks for the reply. i have found batteries on ebay just in case you have not seen them they price at around ?5.00 including postage and package zen vision m batteries. ok thanks again

Zen Vision M 30GB is stuck in Recovery Mode

Hi, I have a Zen Vision M 30GB that is stuck in Recovery Mode. I have tried ' Cleaning ', ' Formatting ' and ' Reload Firmware ' but none of my 3 computers in which it was previously used recognise the device. The computers have Win Xp Home, Win xP Pro and Win 7 Pro, 64-bit. I could get it to connect once to my Win 7 and I set the firmware down to .4 ( I think), as I have read that latest Firmware .20 does not recognise some of the new batteries with 400 mAh and 700mAh batteries. I have tried the MP3 Recovery Tool, Creative Wizard tool but none work. Would appreciate any suggestion. I have read extensi'vely the postings about Zen Vision M in the ABIT (anythingbutipod) Forums, but no luck in re-loading the firmware. TIA, MPM

I had installed .4. and in the Recovery Mode, it dispalys v0.0.6. I have Creative Zen Vision M Media Explorer installed in both, my Xp Home desktop and Xp Pro ( not 64-bit) in my laptop. I will check which version of WMP is installed in my Xp systems.
On many occasions, all 3 computers (including Win & Pro 64-bit) signalled ' Un-recognised USB Device many times but now nothing happens and I can operate the touch pad of the Zen even when it is connected to the computers !!

I need help with my Creative Zen Vision M 3

Hi!? So I was listening to my creative zen vision M 30g mp3 player when it froze in the middle of a song. I tried to reset it using the reset hole on the bottom. When I reset it, it rebooted to the recovery mode and it has been stuck there ever since. I tried using all the options on the screen, clean up, format all, reload firmware and the reboot. The only one that really works is the reboot. The other ones will go through the motions then stop and give me the message " hard disk problem"? anyway, I can fix this at home or do I have to send it away? I have had it for about /2 now so its factory warrenty has expired so I guess I am concerned about the cost of repair. At the same time however, It was almost $300 when I bought it so I dont want to just settle for the fact that it is now not working.
Any help or advice or similar stories would be helpful. Or cost?Amas2

Hi,
I have this problem for 2 mounth. I have never change anythinhg on my player. And i don't get back errors from the software.
There are mp3 on my player and photos, programs...
I don't know why i can't get back these datas.
When i cancel a date by the logiciel, it say me ok, but when i return to see if it's canceled, it's not do!!!
A message error arri've : "it's cannot be read in the juxbox" (it's a translation).
And i can't listen my music on my computer with the creative's logiciel but i can listen music directly on it!!! very strange problem.
Thank u for your help John.
I hope you can find a solution.
Pupystyler.

Zen Vision M: Stuck on Creative L

Similar Messages

Maybe you are looking for