Zen Vision M will not power on

My Zen Vision simply will not power on. I'm certain it is the battery as the battery life has become shorter and shorter and shorter. It will not power up at all now, in spite of attempting all the resets and other rescue/recovery options. I now li've overseas and I'm certain it would be out of warranty now. Very disappointing.

You can buy & replace the battery yourself.(they don't last forever) Video to open player http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400054965876QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item5d25225674& _trksid=p39.c0.m4

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    I had same problem with my 30gb ZVM.
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    So I assumed - since no further instructions were given - that I had to connect unit back to PC and run the downloaded firmware file. When I did though the ZVM was no longer recognized by the software - kept telling me that no unit was connected. Unit showed in Device Manager, but not seen by WIndows Media or Creative Media Explorer. This then started the wasting of 2 days (so far) of my life trying to get firmware re-installed. Unit is now totally DOA because it has no firmware installed, and the Creative software on my PC will not update the firmware because it does not recognize a player which has no firmware installed. What were they thinking? See my post on this problem from earlier today.
    From several calls into customer "service" I was told that I could have updated firmware just by running the downloaded file when the ZVM was normally connected - did not have to go into Recovery mode. That's nice to know now, and would have been critical to know 2 days ago - but why did the documentation say absolutely nothing about that? It only said this could be done through Recovery. Now I understand why so many posts about Creative are from totally frustrated users wasting their li'ves fighting with awful software and bad documentation. Great player - terrible documentation - awful software.
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  • ZEN Vision M, will not start up or charge at all.

    Hello, I have tried letting the player charge (even though it doesn't show that it's charging) on my computer USB for about 4 hours now, and still nothing... I tried the restart button, nothing... I tried holding the power switch on and restart button (for restore mode), nothing.... I don't know what to do, I guess one of my other questions iso I need to have the software installed on my computer inorder to just charge the player?My computer was updated and ever since the media player has not been recognized, but I haven't had the chance to reinstall it yet.
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    Has you ever recharged the zen by that USB port that you're trying now? You need a direct USB conection for best results.
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    When it is recharging, the blue light will blink until it gets full battery, so the light will go off.
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    You can also try a car-Cigarrete lighter to USB power source, to recharge in the car...
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    Same problem here with my Micro Photo. Worked good once I figured out the basics of using it then Wham! Wouldn't charge up. Took it back to the place I bought it and they stated that there is a hugh problem with the batteries that came with the Micro Photo's?it so I bought another battery and it worked like a charm till the new battery needed re-charging then the exact same problem. Took it back again and they stated that there is a hugh problem with the hard dri'ves for the Micro Photo (go figure) and kept it because there is a back log of problematic Micro Photo's and haven't heard from the store in a couple weeks. If I had to make a purchase decision all over again you can bet I would be using an I-pod this morning instead of waiting patiently for some one to get the Micro working.

  • Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

    :Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
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    Read everything before you start.
    Rayray wrote:
    Hi,
    I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
    No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
    I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
    The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
    I tried the recovery tool, but not connected...
    So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
    Thanks in advance for your precious help.
    Ray
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