Zen Vision:M won`t connect with PC

So, when i connect Zen with PC, OS immediatly starts to find drivers, but Zen doesn't react on the connection.
I tried to install PC Application, but it didn't install, because it needs XP SP2 and my XP has third Service Pack.
I have found CMS, which has 3.03 version, but it didn't install too, because it couldn't find any connections with Creative products (My player was connected)
How can i connect Zen?
PS - Sorry for my probably mistakes, English language is foreign for me ))
PS2 - WMP 0- won't
Install on SP3, too.

Hello again )
Yesterday, i tried to connect the player with 2 PCs.
First had XP SP3 and when i`ve connected Zen with it, Zen showed an yellow picture with two black arrows (or something like that ), i've installed CMS 5 on that PC.
Second had XP SP2 and Zen didn't react on connection, i was confused.
It so interesting, that ZNVM_PCApp32_LA_6_2_0.exe didn't install on SP2, it showed the error :
The Windows operating system running on this computer is not supporter with the product.
Setup will exit.
What it the main requirement for PCApp32?

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Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

:Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
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Ray

Read everything before you start.
Rayray wrote:
Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray
You're right the Zen is not dead. It needs a firmware to work & it doesn't need to be connected to the computer to erase it. It does however need to be connected to a computer to reload it. First you will need to install WMP0. http://www.filehippo.com/download_wi...edia_player/9/
You then need to charge the battery When its charged & turned back on you will choose Format>Cleanup. You then connect player to see that Windows can see the device. Once you can see that it is recognized in Device Manager you will Disconnect it from the computer (use rear usb ports)
You will need to download the firmware file for the player to the desktop & open the file.(do this before you connect the player again)http://support.creative.com/Products...me=MP3+PlayersOn the player before you connect it to the computer that has the firmware file open & ready to go you will choose Reload firmware connect the player to the computer(use rear usb port) choose your language & let it run. (the autoplay window may open DO NOT CLOSE IT)
The reason it did not work before with WMP9 is that the driver is a part of WMP0.

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Zen Vision:M won`t connect with PC

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