Zen VW not showing up in Media Sou

I have a one year old Zen VW. I recently reformatted my pc, it had been two years on that install and needed it. Anyway when I reinstalled everything back my Zen is not recognized by Creative Media Source. When I connected it via USB, Windows sees the device and asks what I want to open it with. I select Creative Media Explorer. Everything works fine here. I can see files on my Zen and everything else. It just does not show up in CMS. I am asking for help, because I prefer to drag and drop playlists in CMS with my Zen attached.
Other info:
I am running Windows XP Pro with all the updates. I downloaded the software for my creative sound card and Zen from the web two weeks ago when I reformatted. So its all new drivers and ap
ps.
Thanks for any help.

There is another possible cause - which I found from this board - if you ever had an Iomega driver loaded on your PC e.g. from a Zip dri've, but there are other Iomega drivers around too, this can causes this problem. (Don't ask why............). If you can find a Iomega driver on your PC, you need to delete it. This worked for me - and I had a similar problem to you before I deleted the Zen driver. Honeyrose

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Zen VW not showing up in Media Sou

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