Zen xtra 40 gb firmware probl

ok first off my computer doesnt recognize the zen xtra and i've tried updated drivers. i have windows xp home sp2. i tried cleanup and it didnt work then i tried reloading the OS and now i get firmware problems. i tried formatting but now i lost all of my music and it still has firmware problems. i cant leave the rescue menu.
any help is appreciated.
also how do i reload the original firmware? is there a way? i have the disk and another computer (not connected to the internet) that i think recognizes the zen xtra

dreychris,
Here what you should try. Download the latest driver and firmware from the website. Disconnect the player from the computer. Install the driver and when it had finish, have the player enter the recovery mode. Once in, select Reload OS and wait for the player to prompt you to download or connect for firmware update. Now connect the player up and run the firmware update you have downloaded.
Jason

Similar Messages

Fixing the creative zen xtra - creative firmware won't bring me dow

Hi all,
Recently my zen xtra crashed as a result of Creative's shoddy firmware! Anyway, I'm out of warrenty, creative want to try charge me about 20 quid and I ain't having that (read my other posts you'll hear the whole story)
Well now I've decided I'm gonna try fix things myself. I've ripped my player apart to reveal the 2.5" harddri've. I've got hold of a caddie to hold this in and connected to the computer. Dri've is not recognised (as i suspected, the firmware has corrupted toc and whathaveyou). So I'm formatting the dri've now, seems to be going ok (i'm thinking if I can't get the player working again at least I can make a 40gb external mini hard dri've)
Anyway, what I need now is to compare this hard dri've to another zen xtra one thats working and well. If anyone has (for some bizarre reason) backed up their zen dri've in this way cause you let me know. I need to know the file structure that it uses (as the software hides the real structure) and also the firmware (a working copy please!) that is as how it is installed rather than by using the installation software for the more conventional way :smileytongue:
Any help with that is appreciated, and those of you who are like me and have a ?200 paperweight should consider making it an external dri've like this also. (cheap caddies on ebay for those who want to know!)
hope this helps
phil

if i get a friend's zen xtra dri've and put it in mine, would you reckon it would work or am i likely to bugger up that too?
if the firmware is part in hardware then i doubt there's a lot i can do, but my intention was to copy my friend's dri've to mine then put it in and see if it works...
any ideas?

Nomad Explorer not detecting Nomad Jukebox Zen Xtra after firmware upgr

<blockquote dir="ltr">From the firmware thread: "The Creative drivers shouldn't make any difference. An MTP device is looking for the Windows Media Player 0 MTP driver (which is installed with WMP0)."[/quote]Is that why my updated Zen Xtras (40G and 60G) are no longer recognized by Nomad Explorer on Windows XP? XP sees them. MediaMonkey sees them (and can synch). (WMP0 is installed, but I haven't tried it.) Nomad Explorer (3.0.0, 22 Sep 2004) says nothing's detected. Is this because I'm still using the latest driver (2.0.00), which the Creative download site says only supports firmware below 2.00.00. (If so, interesting choice by Creative, making us downgrade the driver.)?I wouldn't care, but Nomad Explorer is the only way (I know of) to edit the devices' names and startup bitmaps. And I wouldn't even care so much about the bitmaps, but I really really want to edit the names so that I can tell them apart in MediaMonkey's list of devices. Can we still use Nomad Explorer? Which driver should I be using? Creative's download section is anything but clear:?2.0.00 (8 Oct 2006): Supports XP but the firmware must be below 2.00.00.
.30.03 (3 Sep 2005): Supports XP but was released before firmware 2.0.03, so does it support it's?There's also a legacy OS Driver for Windows 2000 (.0.00, 27 Feb 2006) which specifically says it supports PFS players. Is this what I need? Can we no longer use Nomad Explorer on XP (even though it's listed as a download)?

Thanks, but if the Nomad Explorer requires the suite to work, I'll just have to do without it. The Creative Suite is better than it used to be, but IMO it's still not as good as MediaMonkey. Still, Creative doesn't list the Suite as being required for Explorer to work, so I don't think that's it. From the Download page:?Requirements
Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition<
Creative NOMAD Jukebox 2, 3, Zen, Zen USB2.0, Zen NX, Zen Xtra or Zen Touch<
I'll try the other driver tonight and see if that's it.
Message Edited by skst on 0-0-200702:57 PM

Zen Xtra New Firmware Problems, Cannot install New Creative Software Suite after upgr

Hi?As with a previous post?http://forums.creative.com/creativel...essage.id=3535?I am having difficulty getting my Zen Xtra to bee seen by anything but Windows Media Player 0.. I have updated the firmware to the latest version, "reati've Zen and Jukebox Driver Upgrade version .30.03"?updatd the Device Dei'vers and rebooted?have XP sp 2?have updated and installed the Creative MediaSource Player/Organizer 3.30.2, software?but the "Creative Software Suite for PlaysForSure-enabled Zen Xtra Players" file?"[size="2" color="#3300ff">ZENZ_PCAPP_LB__40_03_MTP.exe" [color="#000000"]is not loading.. [size="2" color="#3300ff">[color="#000000"]?[size="2" color="#3300ff">[color="#000000"]When trying to install I see the Zen flash and the connected icon on the Zen flickers but then goes off and the install says "unable to find device"?I have unloaded and reloaded everything over and over.. even reset the OS on the Zen...?so the only thing that can load to my Zen is WMP 0.. which is not what I want...?please advise??Message Edited by grommit on 02-25-200606:26 PM
Message Edited by grommit on 02-25-200606:32 PM

I hope you are still here Grommit.
The reason why the new Creative Software Suite will not install is because the firmware you have is not the version the suite is looking for.
If you want to install the new Suite, you will have to update to the PlaysForSure firmware (2.0.03, I believe). However, if you do this, be aware that you will also have to download and install the latest Zen Driver, Creative MediaSource, and Zen Plugin for the MediaSource (all available in the download section) - also, once you start the firmware update on the Zen Xtra, you WILL NOT be able to revert back to a previous version of the firmware, and the drivers and programs on the install CD will not function with the new player at all.
Unless you use a subscription service with DRM mp3s, or have had issues with Playback Errors in certain mp3s, there is very little immediate need to upgrade.
Cheers,
ShinjiT

How do I flash downgrade Zen Xtra from Firmware 2_10_03 to 1_20_0

I have 2 Zen Xtra's (60GB).
One has Firmware _20_08, and the other has 2_0_03
I want to flash the one with 2_0_03 down to _20_08, and have used the 'Reload OS' facility, but when I try and flash to _20_08, it does not recognise the player. It does with 2_0_03 though.
Please can someone let me know if this is possible, as I really want to keep both players with the same firmware (_20_08).

The PFS firmware allows your player to be seen as an MTP device which in turn allows it to be seen as a dri've in Windows. This is very similar to how the flash-based players are seen, such as my N200, and they only ever show files in alphabetical order.
Thinking back to when I upgraded the hard dri've in my JukeBox , the first thing I had to do with a new dri've was load the firmware. If you got your dri've into an "as new" condition (by formatting it on a PC?) then would you be able to load the earlier firmware onto it's
PB

Zen xtra - after firmware 2.10.03

After updating now i can't transfer my files from mp3 to pc with windows explorer, i can only transfer using the explorer that comes with nomad explorer, but at my cousin's pc it works fine transfering from mp3 to pc with windows explorer.wtf is happening?
another thing> i have 2578 songs at my zen xtra but when i click to "play any track" function, not all of the tracks are shown, only 2329. wtf is happening?
this firmware is very strange :S

I've seen others where Windows Explorer won't work either, but not seen a direct solution unfortunately.
All I can suggest is the various advice here in the Zen FAQ at Nomadness.net.

Zen Xtra start up probl

I START UP MY 30 GIG ZEN XTRA AND I GET AS FAR AS THE EAX SCREEN AND THEN IT STOPS. NO PLAYLIST WINDOW, NOTHING. I HEAR THE HARDDRIVE SPINNING THOUGH, I HAVE HAD THIS THING FOR A YEAR NOW. COULD IT BE THAT I NEED A NEW BATTERY? HELP.

I am having this same issue but I have some questions. This is a brand new zen xtra and it stops at the eax screen. I have read a few articles and attmpted to try the suggestions. I can get into the rescue and I start a disk cleanup, it shows the "scan disk" (LOL) as if its doing something but it appears not to be doing anything I am also not hearing the usual sounds of a hard dri've working while its sitting there...does this usually take a long time? I have also downloaded the latest firmware but am unsure how to go about updating with this lockup issue. I installed the drivers and windows 2000 is not picking up the device and also when i try and run the firmware update it of course says its not connected. I will be attempting to try and get my other work computer to recognize it this afternoon (XP). I really don't want to have to return this thing so any other ideas for me? How does the format function work on this device and how would i reload the OS?
Thanks for you time,
an axious user

Jukebox Zen Xtra 60GB - power probl

I've got a Jukebox Zen Xtra 60 GB and, having tried everything else, I'm fairly certain the power adapter has failed. I can't seem to find reference to the model I've got (Creative Switching Adapter TESA3-050500) so that I can get a replacement. Has this been superceded? And if so, which one do I need to get?

A quick search on Google came up with this, hope it hel
ps.
http://shopping.kelkoo.co.uk/b/a/ss_..._creative.html
J

Zen Micro V2 Firmware probl

Hello-
I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
Take care,
Craig

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

How many times can you format a zen xtra without causing proble

I had many transfer problems due to id3 tagging done through ripping cds using windows media 9 before i got mediasource software.i found most of my problem were solved by formatting the zen which i did many times over past month until i got it right. I have over 0gs or music on computer thus no problem transferring it to zen after formats. I have had to reburn some cds to mediasource and may have to in future.could this formatting,retransferring of the zen hard dri've cause mechanical problems down the road if its done too many times?

Nope, the hard dri've is designed to be used. Don't worry

Zen Xtra failed to reboot during firmware upgr

I attempted to upgrade the firmware on my Zen Xtra to Creative Zen Xtra PlaysForSure Firmware 2.0.03. Everything appeared to be functioning correctly until it came the time to reboot the device. The player turned off but then never turned back on. I tried to manually turn the player on but nothing. I now can't turn the player on at all and I fear I have a doorstop. I can't reach the maintenance menu either. Hopefully someone has an idea. Thanks.Message Edited by trip42 on 02-20-200607:59 AM

Your problem was that your computer was not properly prepared for the firmware update. This is something you could of prepared for if Creative did a scan of your computer before you attempted to do the firmware update. A scan would of revealed several flaws. But since Creative does not do this they leave it in the hands of the person doing the update to prepare a computer which they have no idea how to prepare because they have never done a firmware update.
There is little hope that you can fix your Xtra now that the firmware update was not completed.
But to properly prepare your computer requires you to install some hotfixes and make some minor changes to some settings on your computer.
The hotfixes are these:
Windows Media Format 9.5 Runtime:
http://support.microsoft.com/kb/8922
DRM performance fix:
http://support.microsoft.com/kb/902344
Fix for large data transfers:
http://support.microsoft.com/kb/89536
And the minor changes are all done in this file. Its unfortunate that Creative doesn't do a scan to properly check computers that they do support PlaysForSure..... But you know its not Creative's fault entirely. Those hotfixes are offered via Windows Update as Optional downloads, and in most cases the hotfixes solve alot of problems. Also Service Pack 2 solves even more problems with USB devices than SP. So you can't really put the blame on one company/person...

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Zen Xtra no longer recognised by sys

Player: Zen Xtra (30GB)
firmware version: .20.08
I installed the software for my zen from the cd, then I upgraded my software from the CD versions to the following versions, and my player is no longer recognised.
These are the files I installed:
Media Source - CMS_PCAPP_LB_3_30_2.exe
Jukebox driver - JB3MV2_PCWDRV_US__30_03.EXE
Zen Plugin - CMS_PJB3_PCApp_LB_2_00_9.exe
I've connected the same player to other computers and have no problems, and my USB ports all work fine with my USB keyboard and mouse.
The only thing I can think of is that i've run windows update (this is a new PC), and might that have installed some conflicting files/drivers?
Any ideas?

Chet wrote:
I'd plugged in the USB cable to my Zen Xtra before plugging it into the PC. I heard a crackling noise after which the PC would not recognised the Zen. Got a message about unknown USB device.
Plugged a thumbdri've in after that, and got the same message so I thought the USB ports were ruined or something. But after a while, the thumbdri've is ok, but PC still would not recognise my Zen.
The Zen also freezes when the USB cable is plugged in. I had to do a soft reset by poking a straightened paper clip into the reset hole.
What do I do now?
Does the Zen Xtra work fine when NOT connected to the PC?
Also, if you have another USB cable, you might want to try it.

WMP and Mediasource will not recognise Zen Xtra with Playsfors

?I, like many people apparently, have been attempting to sync my Creative Labs 40GB Zen Xtra (firmware 2.0.03 - Playsforsure enabled) ) with my music files on my computer using either WMP0, or Mediasource with the Playsforsure Plugin installed. Even Explorer would be cool- but nothing recognises it.
?The problem I am having is that when I plug in the Zen, windows recognises the player as "MTP Media Player" and offers to start WMP for me, but when I get into WMP it doesnt see the Zen. The device shows in Device Manager under "Windows Portable Devices/NOMAD Jukebox Zen Xtra" but nothing else on the system recognises it- not Explorer, not WMP, now Mediasource with the Plugin. ?I have attempted to run "Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players" but unfortunately everytime I try it says it cannot detect the player and will not install- It?says[color="#ff0000"]"Setup could not detect and portable device on your system. [color="#ff0000"]Setup will now install the necessary drivers to enable your device to be detected."
After?installing the correct driver itself it comes back and asks me to plug in the device and when I do and click next it says
[color="#ff0000"]"Setup could not detect and portable device on your system. [color="#ff0000"]Please ensure your portable device is connected and switched on.[color="#ff0000"]?[color="#ff0000"]If your player is not enabled with Microsoft's PlaysForSure,[color="#ff0000"]please ensure that Zen Xtra PlaysForSure Firmware is properly installed before running this Setup program."? The correct firmware IS installed according to the "about" screen on the player itself.
I have gone thru the steps to edit the permissions in the registry under "enum/usb" as suggested in another thread by Daniel-CL, and still this does not fix it. Then as suggested by [color="#ff6633">SSR, I?tried reinstalling MediaSource first, followed by the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
(Still wouldnt let me install it)?
Oh, and I tried hooking it into my XBox 360, which Microsoft says will recognise a PlaysForSure enabled Zen Xtra. It wont recognise it either. So basically the player just sits in Device Manager and taunts me. It's there. It pops up when I plug it in. When I try to run a program that should recognise it, the little arrows on the player even light up for a moment to show communication with the program. But alas... nothing. I'm going crazy here.Did I miss something?

I had a similar problem with my Zen Touch, but the only symptom was not being able to install MediaSource or the Software Suite. I got the same messages that you did. I was able to use Windows Explorer to add/edit/remove files, but I wanted the Zen Media Explorer so that I could create playlists. After about 2 days of research and trial and error, I ended up fixing it by uninstalling/reinstalling the drivers.
If you don't know how to do that, here are instructions...
I'm using XP SP2, btw, so if you're using another version of Windows, it might be slightly different...
) With the Zen connected, Right-click on "My Computer"
2) Select "Properties"
3) Click on the "Hardware" tab and select "Device Manager"
4) Right Click on "MTP Device" (or MTP Media Player) and select "Uninstall"
5) Disconnect the player from the computer, wait about 5 secs, and reconnect.
When you reconnect it, the drivers will be reinstalled. Try running the setup again after that.
If that still doesn't work, look for random optional Windows updates, maybe?...esp. PlaysForSure, WMP, or USB/mobo/INF/Chipset driver updates...or maybe when it says "Setup could not detect and portable device on your system. Setup will now install the necessary drivers to enable your device to be detected," it actually <i>is</i> doing something, but it isn't apparent until you reinstall the driver. To be honest, I just don't know. The computer I'm using is only a few months old and I didn't have any problems installing on an older computer.
Oh well. I hope that fixes your problem.
As far as the problem with the 360 connectivity, I'm sorry I can't help you there.Message Edited by potestasx on -03-2006:28 PM
Message Edited by potestasx on -03-2006:45 PM

Zen Xtra 30G Works with Windows Vista Home Ba

I am writing this to help anyone who has experienced this problem. I don't know if this fix will work for all of you, on other versions of Vista, or if you have other firmware installed will not work for you. Note, since Vista was released Microsoft or Creative could have sent them updated drivers without anyone knowing. I have had Vista Home Basic for year now.
After some tweaking, the Windows XP drivers worked on Vista Home Basic.
I then use Nomad Explorer meant for XP to manage the MP3 files on my Zen Xtra.
Firmware .20.08 30G Zen Xtra
No Playforsure installed
Vista Home Basic
User Account Control OFF
Here were my steps:
Connect your Xtra to the PC running Vista.
When first connected to Vista without drivers installed, Vista attempts to find drivers, if it finds them you'll be golden, but as I know there are no such drivers, if not it should return unsuccessfully.
Download the latest USB drivers and 2004 Nomad Explorer from Creative's website.
Run all as administrator.
Right click properties to set to run these programs in Windows XP Service Pack 2 emulation mode.
Install the driver, it will hang and time out, and some drivers will be installed.
Install Nomad Explorer, if enough drivers were installed it will finish installation.
Unplug the Xtra.
Reboot.
After Vista is booted, plug in the Xtra. It will now cause the driver to load, with a bizarre off sized icon. It will view files but you cannot open or access files. Media Player will try to boot and bomb, it cannot access files nor downloaded them.
Now boot Nomad Explorer. It runs through the Xtra drivers. It will work like XP but look like Vista.

Hi i tried the 3 posible solutions with not good results:
- The driver from nomadworld is the same, so it didn't work either
JB3_PCWDRV_US__26_02.exe
- I tried to disable my antivirus, but I still get the same error at the end of the installation:
"An error occurred while setting up the driver"
- I saw the last reply about the device manager, but there's no Zen on the device manager, i had seen when a device have a error because of the driver, but in this case it doesn't appear anything.
I didn't understand which .inf I need to modify, could yopu explain me more? please.
May be is related to this, because my drivers path is "C:\Archivos de programa\Creative\Jukebox 3 Drivers", probably there's some path hardcoded in the installer.

Zen Xtra and Win 7

I have recently upgraded my computer to Windows 7. I find that when I plug my Nomad Zen Xtra into the system, it is not recognized and I cannot sync my Zen with my Creative Media Source. Any suggestions. I cannot find new drivers for the Zen or upgrades. HELP. This has all our music on it and I need to get it transferred and back to work.

I found the same thing occured when I bought new notebook w/oem win 7. I don't have access to XP right now, so I can't do the firmware thing. However, I did have SOME success getting connectivity, and at least being able to play songs, and get them to my hardri've using Winamp, (v5.5.7.2830), nomad zen xtra 30g Firmware v .20.08, and NOMAD Jukebox Series USB Drivers v.30.03.00. I also have Adaptec StorPort Ultra320 SCSI Driver (X64), installed, although I'm not sure if that has an effect or not.
You'll notice that the zen firmware is an older version, I've been told that the older versions of FW have had some success with connecting to win 7, whereas in later versions it doesn't work as well. If you have a more recent FW and you feel like it might be causing a problem, try installing winamp in "compatability mode" for XP. Also try whatever you can to get devMgr to at least 'see' the player, as it will make it easier for your media program too.
The other program that I had even MORE success with was Media Monkey ( the free version). I've been able to download and upload some files, it's very slow, and doesn't ALWAYS work, but so far the best option. I really like media monkey, and appreciate the fact that you can run it WITHOUT skins (No Skins, No Problems!), I am considering getting pay version. Be sure to read directions, because the UI can look a little intimidating, but the help and instruction file that comes with is very informati've and easy to understand.
Also, I MYSELF have not had to install any "plays for sure" programs, and again it might be cuz of my fw version.
I've heard some people suggesting "Notmad" installer for this, but to my knowledge they don't have any win 7 compatible downloads.
Good luck, man. Let me know how it went.

Zen xtra 40 gb firmware probl

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