Zen Xtra 40GB w/MTP firmware stuck at start up screen displaying EAX, can't get into resure m

Help!?My Zen Xtra 40 GB freezed when I was deleting a track with the player and I have to unplug the power supply. Then this player stucks in startup screen which displays EAX afterwards. I tried to enter rescure mode followed the instruction, i.e., power off, hold play/pause, press reset with paper clip, but nothing happened. What did I do wrong or what else should I do before I dissamble it and test/replace the hard dri've? Advice is appreciated.Message Edited by hotelcalfornia on 02-4-200609:34 AM

I managed to get the hard dri've out and ran a test with my pc and it turned out that it's OK. Without the hard disk, the player has the same problem, i.e., freezes at the EAX screen. I tried to update a firmware, but the player wont be recognized by the windows. Help, please!

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