Zen Xtra 60 G jukebox AND Vi

I'm sure everyone is sick of hearing this, but I'm having trouble installing MediaSource on my Vista laptop. I've downloaded the update/driver file from the Creative website, but when I run it I get a message "Setup is unable to detect a supported product on your system"
Does anyone know what this means? What sort of device is it looking for?
I think developers who use error messages with no context should be shot.

paradise7 wrote:
Actually I need more specific information than that. The readme file says I need to have a minimum firmware version of .00.07 before I can use this upgrade, but I've never upgraded my firmware, and it's version .0.0. Is that earlier or later? Am I ok to carry on?
Thanks
Version .0.0 would be later than version .00.07

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    JimG90 wrote:
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