Zen Xtra 60 gig problem, help requi

hello
i have a nomad juxebox zen xtra 60 gig, and it has worked fine for several months.
recently, i had a problem that when i was listening to a track, parts of other tracks would interrupt the song, before switching back to the original song. this would only last for a second or so, and not all the time, rarely in fact
since then, and my current situation, the player when loaded up has gone into "rebuilding library" mode, and has seemed to fail in doing so, "firmware problem" has appeared on the screen and the blue light is on.
it doesnt do anything else until i turn it off.
so , can anyone help me? is there a way to sort this out?
thanks in advance

ste00 wrote:
i have already looked in the faq but cant find what im supposed to find,
The link is near the bottom of the FAQ and called "I have a "firmware problem" error". It'll take you to this page. You can of course use find and just enter "firmware problem" on the FAQ page.

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peschli wrote:
. . . if I don't use [my 30GB Zen Xtra] for day, it re-builds my library and half of the songs are disappeared and also so the "memoryplace" . . .
I've had a similar experience, but to a degree. I've found that if I don't use my <EM>40GB</EM> Zen Xtra for more than one day the player will "re-build" the library... but in my case once the library has been re-built it plays just fine; none of my songs or memory are lost.
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Zen xtra 40 gig help

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I got my Zen Xtra today. I changed all the ID3 tags of every MP3 I have to organze all my music on the MP3 player, but when i go into the artists list... It will have 2 seperte artists for the same one, for example it will say 50 cent and then 50 cent right under it, the name spelled the same way. This happens with a few artists. usually, most of the songs for that artist are under the top name and or 2 are under the 2nd. Please tell me how to fix this, I spent 3 hours fixing the Tags and I dont want it all to go to waste

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hello everyone!!!
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I have a similar problem with my Zen Xtra 40GB, however I did not lose all of my music. I did lose all but one of my playlists however the mp3 files that were on those playlists are still in my music library. I also get the same error message "Error: Unable to create file. Restart player and try again." Is there ANY other way to get around this besides cleaning off my player and losing all of my music? I recently had to clean off my hard dri've and lost 60 gigs worth of files. I don't want to lose another 20 gigs (my player is only half full) of songs. Any help would be GREATLY appreciated. Sorry if I didn't follow the correct procedure by asking a different question than originally posted. I wasn't sure how this works so if need be I'll start a new thread with my question.

Can no longer access the files on my Zen Xtra. Help, plea

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Geez, what an embarassment. Found all my files right were they were supposed to be. Uh, all's well that ends well? Again, sorry for cluttering up the board.

Zen Xtra 60 gig problem, help requi

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