Zen Xtra Back Up help need

I need tips or help on how I can back up my Creative Zen Xtra 30 GB. Everytime I try, it freezes up my pcand doesn't work.Any Idea's anyone?Thanks.

When does your PC freeze exactly? How are you trying to back up the contents, are you using MediaSource?
You should be able to just copy the contents back to the PC, as long as they're not protected. Protected (with DRM) songs will not copy back to the PC.
Cat

Similar Messages

Problem Installing Zen Xtra Software Suite HELP

I have a Creative Nomad Jukebox Zen Xtra 40GB and I am trying to load my music onto it. I went to creative's site and installed the driver:
Creative Zen and Jukebox Driver Upgrade version .30.03
After installtion I connect the device for the driver to take effect.
Then the Autoplay feature of XP asked me what I wanted to do.
I selcted Synchronize media files.....using Windows Media Player v0
I got the error that:
Windows Media Player does do not detect any portable device. Connect your portable device, and then try again.
I went back to Creative's website and downloaded:
Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players
The current frmware v2.0.03
I went to install that and I got an error saying that:
Setup could not detect any portable device on your system.
Setup will now install the necessary drivers to enable your device to be detected
I selected OK.
It said Please remove any Zen Xtra devices before the installtion. I did.
Then it said Please reconnect your device for the driver to take effect. I did.
And I still got the Setup could not detect..... error.
Any idea's on what may be causing this? ThanksMessage Edited by dan-lemm200 on 05-27-2006 09:34 PMMessage Edited by dan-lemm200 on 05-27-2006 09:36 PM

Go to the Knowledgebase section and search for article "SID0053". Try the steps mention in it and see if it hel
ps.
Jason

Got Zen Xtra back from Creat

I just got back a Zen Xtra 30gb from Creative. I had sent it in last month for them to repair the headphone jack problem. I must have gotten either a new or refurbished Zen Xtra because it looked brand new and the serial number was different from what I had submitted. Either way, it works great. Thanks Creative.

No, nothing on the Zen Xtra except the tutorial stuff they have on it. No big deal though. I'm giving it to my girlfriend who doesn't have an MP3 player and keeps stealing my Micro from me. She actually asked me if she could keep the Micro and have me take the Zen Xtra. I laughed and said no. Still, she's happy she has an MP3 player now.

Zen xtra 40 gig help

Hi
I got my Zen Xtra today. I changed all the ID3 tags of every MP3 I have to organze all my music on the MP3 player, but when i go into the artists list... It will have 2 seperte artists for the same one, for example it will say 50 cent and then 50 cent right under it, the name spelled the same way. This happens with a few artists. usually, most of the songs for that artist are under the top name and or 2 are under the 2nd. Please tell me how to fix this, I spent 3 hours fixing the Tags and I dont want it all to go to waste

Thank you so much for helping me. As I said in the other msg. I am a Grandma, with not alot of knowledge about computers or the player, but I sure will try. Self taught. Here's the information I think you want. Sony Desktop Computer - Windows XP? V?2002 - Service Pacl 2 - Pentium 4 - CPU .6 GHz - 52 Ram - Windows Media Player ?Creative Media Source V 3.30.2Gracenote - NTI - MPEG Layer - 3Media Source Plugin V .0.07Media Source Detector V 3.00.3Creative Media Store Plugin V .00.3Media Source Nomad II/ing Plugin V .00.Media Source Klor Plugin V .0.07Creative Media Source Nomad Jukebox 2/3 Zen Plugin V 2.00.20Media Source Nomad MuVo Plugin V .02.05Creative Media Source Romba Service Plugin V .0.04Creative Media Source Player Skin Pack V .0.08Engine Installedatabase Engine V 3.0.03Media File Tag Sub System V 2.0.0Creative Music Analyser V 2.0.07Net Content Sub System V 2.0.04Playback and Recording Sub System V 3.20.36Smart Playlist V 2.00.0??

Zen Xtra Sound Messed Up, Need h

Ok i've had my Zen Xtra 40 gig for about 2 months now and now all the tracks (audio) on it are messed up (as in sometimes in only plays the beat, sometimes only voices, and other times its just all jumbled up)
It sounds right when i put it on EAX audio (small room environment) but when I have it on normal its all jumbled up
I put more music files on it last night and this morning is when it start messing up (also this morning is the first time i listened to it since before i put more music files on it) maybe i put a corrupt file on there? does anyone know how i can fix this?
I already tried deleted the tracks I put on it last night,

Try doing a Clean up from Recovery mode. The sticky at the top of this (MP3 Players) forum covers the steps on how to get into Rescue Mode or you can check out the Knowledgebase article for the ste
ps.
http://us.creative.com/support/kb/article.asp?l=2&sid=4794
Jason

Back up help needed...with seagate

Hi all,
So I have been using Seagate back up plus portable drive on my Mac book pro. My mac went in for repair and Knowhow replaced the hard drive and trackpad. I am now using 10.9.4 OS X.
I think i was using 10.6 before it went in for repair.. Now when I enter the time machine on seagate I cannot find my files or photos anywhere. I can find applications but not my files.
I definitely know i saved the files on sae gate back up because I was always able to retrieve files from there.
Please help me find them, I have all my important documents and photos on there.
Thanks very much

Hi, I just transferred all iPhoto pix from my hard drive to an external hard drive (Time Machine.) When I went back in to iPhoto, there were NO photos left in iPhoto. I am in the process of transferring photos back from the external hard drive.
Why is iPhoto displaying 0 photos? I have moved photos on my other laptops to external hard drives and have NEVER had this problem.
Any advice/comments would be most appreciated.
Thanks so much.
Best,
Julie

SCN USAGE IN Flash back query - Help needed - Urgent

Hi,
I am using the query by using the timestamp value to get the particular version of the data.
How to use the SCN value in the flashback query and what is the query used for getting SCN value for todays changes.
How to check what are all the scn are available for the particular table?
I am using the query as
select a.eno,
b.eno,
a.ename newname,
b.ename oldname
from emp a, emp as of timestamp
to_timestamp('08-NOV-2006 06:32:21.999999 AM','DD-MON-RRRR HH:MI:SS.ff6 AM')+2000/1162970290000 b
where a.eno=b.eno
How to use the SCN instead of time stamp for getting the SCN value for the table emp for todays changes.
Please suggest..
Thanks in advance.

That might be difficult. Check out the Flashback Query Restrictions from the Oracle9i Application Developer's Guide. In particular, the third bullet. It would seem that SCNs are recorded every 5 minutes for flashback use. If your changes occurred during a five minute window, you may not be able to get both values.

Need Help For Zen Xtra - it is as good as a brick right

My Zen Xtra cannot transfer files anymore
I have no idea why, but I am close to formatting the thing
I can still see what files are on the player
When I browse, The Data Folder takes VERY long to load, but the Music Folder doesn't take AS long
I have 300+ albums and over 3000 files on it
Is there any help for my player?
Thanks
Message Edited by WuTang36 on <SPAN class=date_text>0-9-2006 <SPAN class=time_text>03:7 AM
Message Edited by WuTang36 on <SPAN class=date_text>0-9-2006 <SPAN class=time_text>06:2 AM
Message Edited by WuTang36 on 0-9-2006 06:2 AM

I had EXACTLY the same problem.... i had to send the zen xtra back... never found out the exact problem, but in my opinion there was a problem with the usb connection on the unit.
I lost pretty much 50gigs worth of music and files
The player would connect but browsing took forever and transfers always timed out

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

"Unknown Artist" using Zen Xtra and WM

I have a Zen Xtra updated with the latest firmware and it is syncing fine with Windows Media Player on Windows XP SP2. The issue I am having is when I try to "sync from" my Zen Xtra back to my PC, all of the music gets placed into an "Unknown Artist" folder and then into a folder with the correct Album name within my "My Music" folder.
For Example:
When syncing "In Your Honor" by the Foo Fighters from my Zen to my PC I get this:
My Music\Unknown Artist\In Your Honor
All of the music is tagged with the correct Title, Artist, Album, and Genre information.
Any ideas?
Thanks.

I think you can already do this with the ipod. I was looking at Belkins website and found a device you plug compact flash cards into, and which then plugs into your ipod. Transfers all you piccies.
Since the micro (and i guess other h.dri've players) can store data then it should really be a case of some simple software and a memory card reader.
This facility on the Micro, for me, would be almost as useful as having music to listen to.
Creative must be aware of this as the new colour screen photo micro is coming out this year sometime. Lets hope a media card reader adaptor will also be available.
Cheers.

Zen Xtra software - need HELP!

Hi, Just bought a Zen Xtra 40 GB from a friend. I am totally confused about just about everything, and found today that the Nomad Primer has disappeared! But, my software question:
I am trying to figure out what software I need to update or install on my computer/player, etc. I don't understand if my firmware and MediaSource software is old or new or what?
I am running Windows XP Service pack 2, all up to date. The Zen I just bought is a year old. The firmware on it says it is: version .03.02. My MediaSource software says it is: version 2.02.06.
Do I need to update? If so, which updates do I need? If I install new firmware, will it erase all the music on my player? I am desperately trying to back up my Zen music library onto my computer, but everything keeps going wrong. Maybe it's my software?
Any help would be greatly appreciated!
Thanks!

TBeatles67,
Go to the website and download the following updates.
. Drivers - Creative Zen and Jukebox Driver Upgrade version .30.03 (.3 MB)
2. MediaSource update - Creative MediaSource Player/Organizer 3.30.2 (52.2 MB)
3. Nomad Plugin - Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource (9.72 MB)
If you intend to update the firmware, just go for the version .xx.xx update that's available on the website. It shouldn't delete the files in the player but like any electronics device, anything can go wrong anytime so I would also suggest backing up your data/audio files in the player first just in case.
Jason

Dead drive in a Zen Xtra, need help w/ replacem

The dead dri've in my 40Gb Zen Xtra has been removed from the player and its been sitting in pieces for the past week or so. I would like to know what I would need to do to a replacement dri've (have a 40Gb notebook dri've ready to go) in order for the player to A. recognize it and B. be able to put songs on it. Do I have to format it in a certain way before hand or will the firmware update be able to do that? Help is much appreciated.
-Mobious-

I was having similar troubles trying to get a big Maxtor operational. I had to set a jumper on the back of the drive ... then was able to follow the advice given below. (Please see complete text of other item).
I've been successful using Maxtor 60GB IDE drives on Solaris 8 on Sparc by doing the following:
1. Boot the system off System Software 1 of 2 CD, and follow the instructions until you can open a command window.
2. Once in the command window you need to type "format". Choose the hard drive (disk), but then you need to create a new "type" that is compatible with the solaris driver software and uses most of the disk. For large IDE drives, the only thing that matters is the actual number of usable sectors (which are 512 bytes each). You can go to the Maxtor website to get the real number of sectors for your drive. Then you need to make up a set of cyl, head, sectors numbers to enter into the "type". The limits on the Solaris driver (found by hitting enter at the prompts) are: max Cyl: 32767, max heads: 64, max sectors: 256. These are different than the limits for Windows. ATA limits max heads to 16, so I use that to be safe. Therefore I choose to use 256 sectors, 16 heads, and then choose a number of cylinders that will yield a number equal or less than the total number of sectors allowed on the drive (ie: total sectors = cyl*heads*sectors). Then subtract 2 from the cylinders when entering the number of cyl at the prompt, as you'll need them for the following steps where it wants to reserve two cylinders. When you get to the name of the drive, I choose to type the name of the drive with an * appended to the end to signify a difference. Once done defining the "type", write the label.
3. Proceed with installation.
(Again, please see other item in forum (something about installing a bix maxtor).
You can email me at [email protected] if you want more specific advice.
Cheers, John

Nomad Jukebox Zen Xtra: Need help getting it to work with Vis

Does anyone know if the Zen Xtra will work with Windows Vista 32-bit's? I have tried installing the software that came with my MP3 player on my laptop that runs with Vista and it just doesn't work. Are there new drivers that I need? Please help!

i just found another, easier way to make you zen xtra work with windows vista
go to the support page and download the oldest driver, i think it's version .30 or somehting like that
install that- it should prompt you to overwrite a newer version of the driver, if it does, say ok
vista might then ask you if it installed correctly, say no, and run the installation in compatibility mode
then download the oldest version of nomad explorer, and install that
instead of using the preset instalation directory, select browse
i'm not sure if this has any effect, but i think some of the folders are renamed for vista
when the installation is finished, select "restart my computer now"
if you wait, it may not work properly
this should get nomad explorer running properly with vista
if you don't like this program and prefer creative media source organizer, you can now transfer your music to your harddri've and update your firmwar, without having to worry about external storage, a dual boot system, or any of those messy options

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
Thanks
KB

The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd onI've had my Nomad Jukebox Zen Xtra 60GB for over 5+ years. It has worked great, with minimal problems. I had a firmware update issue quite a while back. I'm not sure how to resolve this problem. Here is the situation:
Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
Are these problems fixable What are they hardware or software
Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
Please help me get my player working. I really like this model, I'd hate to have to replace it.
in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
[/B]

Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

Zen Xtra Back Up help need

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