Zen Xtra Backlight doesn't turn off, OS free

A problem started today where my 40gb Zen Xtra can no longer get past the EAX screen, and stays lit the entire time. I'm unable to turn it off except by removing the battery, and as soon as I put the battery back in, it automatically turns back on and freezes again. I reset, then I went to recovery mode and cleaned up the OS, but the same problem persists.
I notice that at some point from the time the player turns on to the time it freezes, I feel my hard dri've stop vibrating, and I wonder if that has anything to do with it.
Any suggestions or ideas?
Thanks!

my zen xtra has done the same thing. it wont turn off. it wont go any further. i have gone to the rescue mode and tried all the options except reloading the os because i am afriad then i wont even have a os since it wont connect to my computer thru USB either. this is the second time i have had a major problem with it. the first time it completely failed on me and went to rescue mode everytime i turned it on. i eventually had to get a rma for it because the hard dri've had failed completely. will i need to do that again cause i have looked at every piece of advice available and nothing has helped.

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