Zen Xtra battery qu

I gave my old Xtra to my sis since it's still a 30Gb player and works fine, but doesn'tseem to be charging that well, i'm considering getting this battery:
http://www.amazon.co.uk/33A4Z20DE2D-73PD000000005-BA20203R79902-BA20203R79903-Replacement/dp/B000OVDEF8/ref=sr__6/202-954037-638704?ie=UTF8&s=electronics&qid=92002869&sr=8-6
Will it work, since i don't think 0. of a volt over the original makes much difference no?
Also, can it be the adapter giving problems? i dont want to get this all the way from UK only to find it's not the battery.
The problem is that after it goes down to a battery low stage, it keeps turning on and then dieing after being plugged in, several hundred times. And the charge isn't as short as before. This is usually the battery as my guess...

Your user test of your charging ability versus that of your friend suggests you may have a hardware problem at your recharge plug. If your player is still under warranty you might consider sending your unit in for repair; if you are beyond your warranty, you might consider asking an electronics expert to look over the recharge plug and its connection to the main printed circuitboard inside the player.
The Xtra uses small modular plugs and connectors soldered to the PCB. Over time concussi've events may cause these connections to break. If your player does not recognize your charger and does not charge your battery, even though you KNOW your charger works (having user tested that with your friends' unit) then it is a sure bet that you have an electrical connectivity issue between your player and your charger.

Similar Messages

Nomad Jukebox Zen Xtra - Battery 3.6v vs. 3

Hey all - I'm looking to purchase a replacement battery for my 30g Nomad Jukebox Zen Xtra and I've found some cheap ones from ebay (such as this one). The question I have is this: my stock battery is 3.6v but this replacement (which has the same parts number) is rated at 3.7v - is this a problem? Will this damage my player?
Please let me know what issues this may cause and what successes/failures people have had with replacement batteries.
Thanks in advance!!!
Dale

I found the following discussion on PowerStream.com :
<A target=_blank><B>Q: What is the difference between the 3.6 volt and the 3.7 volt lithium-ion and lithium-polymer cells?</B>[/url]A. This quesiton has been on my mind for a few months. There is a lot of folklore out there about this. It confused me for two reasons. Firstly, I have never heard of a higher charge voltage for some cells and not others. Secondly, the 3.6 is just a rule-of-thumb average of the battery voltage anyway . The actual voltage varies between 4.2 volts and 3 (or 2.8) volts during the discharge. It doesn't have one voltage. You can't just put a meter on a cell and say "this one is a 3.6 volt cell" or "this one is a 3.7 volt cell."So I asked a friend who has a PhD in battery chemistry and has been designing, testing, and manufacturing lithium ion and li-poly cells for over 5 years. Here is his answer:<I>There is no difference between 3.6V and 3.7V cells. The reasons why people say 3.6V in one case and 3.7V in other cases are due to discharge rate. If you discharge your lithium ion cells with 0.2C rate, the middle point voltage of the cells is 3.7V. If you discharge your lithium ion cells with 2C rate, the middle point voltage of the cells is 3.6V or even lower. The middle point voltage of a lithium ion cells, including Polymer Lithium ion Cells, is between 3.6V and 3.7V, variable upon discharging rate.</I>In other words, it is mostly marketing hype. Now the modern cells tend to keep their voltage higher during discharge than the old ones, so a marketing person could easily say "this makes the average higher, so let's call it a 3.7 volt cell."But why stop there? Why not rate the voltage as the peak voltage and get the jump on everybody? "It's a 4.2 volt cell, demand nothing less!"So don't get caught up with the hype when selecting a batteryMessage Edited by RobertoV05 on 0--2006 2:37 AM

Zen Xtra Battery Problem - won't recha

Although I'm pretty sure I need a new battery, and that I have myself to blame, I just wanted to see if there was anything else I could do before spending $50 to buy a new battery. I am unable to turn on my Zen Xtra, unless I have it plugged into the power adaptor. When it is plugged in, it turns on, but the battery charging indicator at the bottom left does not appear; instead, a symbol of a power cord shows up. I take this to mean that the battery is broken and is incapable of being recharged, probably a result of not using the player for about a month and having the battery completely uncharged during this time. Is there anything I can do to fix this problem, or do I just have to bite the bullet and buy a new battery?

I had the same problem. Bought the Zen to deploy to Afghanistan, came home and couldn't find the charger, so like a dummy I listened to it until it ran out. Then I found the charger and all I could see was the power cord symbol - not the charging lightning bolt. I left it plugged in all night and it still shut right off when I unplugged it. I tried unplugging it and replugging it to "jumpstart' the battery but no luck. I tried to update the firmware but it wouldn't let me - said I needed to have a battery in. So I went to Batteries Plus and got a Nuon replacement for $30, put it in and saw the same power cord symbol and same shut down after I unplugged it. That's when I found this forum and was getting ready to try the "reformat" method posted above. I figured why not try it with my original battery so I put that one back in while the machine was plugged in and voila, I got the charging symbol!
So I guess the Zen needed to "get back in the charging mode" with a 'not-completely-dead' battery for it to wake up its original battery. Now I am going to return my replacement battery.
I just checked it by unplugging it while it is charging and it holds a charge (it had one bar after 5 mins of charging).
By the way, you can get to the Recovery Menu by just holding play when you turn it on (no need to press the reset button).

Zen xtra battery adv

I was havving problems with my zen xtra, whenever it had been on for about 20min without being on charge it would switch off then keep resetting constantly. The only way of stopping it was to remove the battery. Anyway, I thought it might be a problem with the battery so bought a new one on ebay for a tenner and the problem is now fixed.
Just thought Id point out the problem incase it happens to anyone else. Also the new battery lasts soo much longer than the old one did before it completely went, well worth a tenner.

That constant resetting is typically down to a flat battery.

Zen Xtra battery w

Hallo all.
For the past few days I've been having trouble with the battery for my NOMAD Jukebox Zen Xtra--just general eccentric behaviour. Now, the battery is completely drained, so that the Low Battery screen comes on when the mp3 player is turned on. However, I seem to be unable to charge it. When I plg it in to the charging cable, nothing happens--or sometimes it turns on, gets to the EAX screen, and then turns off, or goes to the Low Battery screen. Whatever happens, though, I simply can't get the charging icon in the bottom left of the screen, and the player won't charge.
What can I do, other than buying a new battery? Will buying a new battery help? If it will, how do I buy one?--I can't seem to find it in the UK online shop.
Thanks in advance for your help.

Sounds like the hard disk is failing to talk to the player. You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK.
If this doesn't help, or you don't wish to try it and you are under warranty, then contact Creative Support.

Zen Xtra battery 'confusi

Alright, I've been through the board and everyone seems to agree that you should fully discharge your battery 3 times for 'optimal' battery life. But my question is this, It states that you should connect your Zen Xtra to the a/c cord when transfering files from my computer. So how does this help in discharging the battery? Talk about confusing!

wulfie, it is a good idea to have the AC plugged in while transferring files from a PC to your Zen. This is because you do not want the transfer interrupted by the battery running low and the Zen shutting down unexpectedly. This could cause fragmented files, or even worse.
Plugging the Zen in during file transfers is unrelated to charging the battery, just good practice. In reality, if you know you have a good charge and are not doing a huge file transfer it would work just fine to not have it plugged in to the AC.
So .. easy rule of thumb to avoid problems ... plug it in.
-wizard

30GB Zen xtra battery problem: Soluti

FYI: I tried a couple of solutions the the battery not charging problem. My wife let the unit discharge for a couple of weeks and then the battery would not charge. It did not even register in the device. I applied 5VDC across the battery terminals. Nothing. I applied 0VDC across the terminals. Nothing. I put it in the freezer for /2 hour. BINGO! Hope this helps someone.

You may have permanently damaged the battery though. You should *never* freeze a Lithium Ion battery.

Zen xtra battery l

i usually use the play any track feature to play my music. i have over 2000 songs. does this use a lot of batter power? i've noticed that my battery length is kinda short, even with the backlight turned completely off.

Havn't noticed any difference.
If I just let it play it plays fine for many many hours. If you press next , volume etc all the time the the batteri is fading faster.
Message Edited by Swedesupra on 06-0-2005 2:37 PM

Zen Xtra 60 GB: battery goes down too quickly, even when inact

Hello, folks, this is my problem with Zen Xtra 60 GB, which I own for more than a year. A week ago I suddenly noticed that the battery is completely down the other morning, after I played music last night for a few hours on AC. So I plugged it to AC again and - differently from the other people's experiences - it started operating and charging. And I could play the music while charging, and manage the tracks with Nomad Explorer as well. After it charged completely, I unplugged it from AC, played a few more tracks and then shut it down. Next morning battery was down again. So I kept experimenting a few days in a row: charged it completely, played a few tracks, shut it down... and next morning all from the beginning again. I also tried continuous playing on battery, after it was fully charged - the playing time is also decreased.
I guess, my battery is damaged (or some settings on my player are wrong? - which seems unlikely to me). So how can I get the battery replacement? Or can I use some other type of battery? If so, what should I know when choosing the other battery?
Many thanks,
jetlag

SSR, your advice was helpful - I was able to access rescue mode. Before that, I thought of this operation as of "press C while holding Ctrl..." - I always released play/stop button after sticking the reset button, but still too quickly, and then player started in normal mode. It appears, that one should not release play/stop still for a few seconds - until the rescue menu appears. Maybe it would be good to emphasize this moment (not releasing too quickly play/stop after sticking reset) in Catherina's instructions about accessing rescue mode?
But this did not solve my problem!
I charged the battery fully, upgraded the firmware to the latest, and did cleanup. The player rebuilt my library. I played two tracks and turned the player off. After 2 hours, turned it on - battery was drained off again.
Then I charged the battery again, removed the battery and put aside. After 24 hours reseated battery, turned the player on - the battery proudly showed all three bars! Then played one track and turned the player off, and after 3 hours turned on. The battery remained with one bar only. And after 8 hours, it was, of course, empty...
So oh, what can I do? My player is more than one year, so out of warranty. And have no idea, who could repair it here in Lithuania, anyway.
Should I buy Xtra with 30 Gb (cheapest option), and then do harddisc transplantation, to save my 35 Gb of music? (Don't tell me about backups - almost all my music is also on CDs, or on my PC - it just was too long and tedious process, to upload all that to the player, and then rename and organize tracks there...)

Is the battery in zen xtra the same one in muvo sl

I have azen xtra and am thinking of getting a muvo slim. I will only be using the slim for outdoor stuff so it could sit idle for weeks at a time. I realize this is not a good thing for my harddri've zen xtra but if its same battery could an idle muvo slim cause battery recharge problems?Is it perhaps better to get a muvo tx fm with a triple a battery that i can take out when not in use?I do like the slim but it not using it all time causes problems i will go with tx fm. thanks matt

Matt,
Both player are using a different set of battery.
Jason

Zen xtra 30gb battery issue and question about headpho

frist thing is that my zen xtra 30gb is having a minor problem concerning its battery. when i charge it, the meter doesnt fill up, however when i unplug it, the correct amout on the power meter is there. what can i do about this.
second, im supposed to be getting the sony fontopia ex7 within the next few weeks, what would be the best recommendation for eq settings.
if anyone can help, it would be gladly appreciated.

Whenever you get strange behaviour run a disk cleanup. To run a Disk Cleanup you need to access the Rescue Mode. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
If that doesn't help, you might also want to download and install the latest firmware update from Nomadworld.com downloads. Make sure to follow the instructions on the download page about how to upgrade.
If that doesn't help, then flatten the battery through normal use and recharge it fully before using it again (a full recharge takes at most about 4 hours). Do this a couple of times. Sometimes the indicators get "uneducated" and this is supposed to re-educate them.

File type vs. Battery Life (zen xtra 30

for a while i was getting about 0-2 hrs (estimated, never acutally timed) per charge after having the player for a few months. then i tried changing my files from wma 92kbps to mp3 320kbps, but the mp3 files took up too much space (even thought they sounded really good). now im back to wma@92, but im only getting 6 hrs out of the battery. i've even left on till it ran out, then recharged it...but the batter still depleted faster than normal. what would be the best sounding file type that uses the least amout of battery type. ohh, just to make sure...i've been reading these fourms and have gotten the impression that the zen xtra can charge via usb. if this is true, could someone help me w. that--it would be most appreciated.

The file type shouldn't really matter that much, though SSR is right that high bit rates will use more battery up than low bit rates. I hear that EAX turned on really eats up the battery. I never use it. It seems a gimick to me, but lots of other people seem to love it.
I don't think the Zen Xtra will charge throught the USB port. The manual does not mention it.
-wizard

Creative MediaSource/Zen Xtra/Vista Is

I have had?a Zen Xtra for a couple of years, I recently got a new computer which has Vista Installed. After going through the nutroll that was downloading MediaSource for Vista and updating the firmware to be Play-for-sure, etc... everything seemed to work together. Except for one issue that I cannot figure out;
When I operated on Windows XP and I linked my Player to the computer I would see all my songs listed on the screen. Now on Vista I see folders of the albums as opposed to all the tracks listed. This is making creating playlists much harder, searches slower and general management of 6400 songs more difficult than it should be.
There has to be a way to be able to see all the tracks listed without folders, I am sure I am not the first. Has anyone here cracked the code on this yet?
Thanks for any help I can get.

To get it working with Vista you need to update the firmware to the latest ( last ?) version or one that starts with a number 2.something.
to do this you need:
a P.C running windows XP
and on that XP PC you MUST make sure that:
you have removed/rolled back windows media player
removed/rolled back windows media player runtime
even if you dont think any parts of WMP are there, check in add/remove programmes.
before starting the firmware update make sure that the battery is fully charged and the player is conecte dot the power suply/mains charger.

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

[Zen Xtra] Stuck in Recovery Mode after updating Hard Dr

This is a long post, but I thank you in advance if you read it and think you have any ideas for me. Parts of this post were originally posted on the Nomadness.net forums and parts of it come from my personal email correspondence with one of the experienced users on that site.
Here goes:
I just installed a new HD on my Jukebox, and now I am unable to get it to download the Firmware (current or otherwise) and it remains in a state of rescue mode.
Here is how I posted my dilemma on the nomadness.net forums:
My computer is running Windows XP. I have a Nomad Jukebox Zen Xtra 40GB that I have had for about 2 years, and have had no problems with it, using it at least 8 hours/day 5 days/week (I run it at my desk while I work). I mention that just to give you an idea of how much regular continuous use it has been getting, if that matters. I have regularly downloaded all the latest appropriate firmware, etc. from the Creative website, using the auto updater service. I have one other Creative product connected to this computer, a SoundBlaster Audigy. This will come up again in a minute.
Over time I have accumulated so much new music that I knew I had to either get a new Jukebox or upgrade the HD. Since the Xtra is no longer available new, and upgraded ones are SO expensi've on eBay, I thought I would install a new HD myself. I read the instructions posted here on nomadness.net, and purchased an 80 GB 5400 RPM Momentus 5400.3 Ultra ATA/00 Internal Hard Dri've (that's Seagate).
Ok, now. The installation went easily enough, but now I cannot get the Firmware to reload. My computer recognizes that the unit is connected - it makes the appropriate sound when I connect or disconnect the JB, and under My Computer, there is the icon for the Nomad Jukebox Zen Xtra, under the "Other" category.
When I installed the HD and powered up, I got the rescue menu as expected and started with the "FORMAT ALL". I got the confirmation that it was reformatted and the expected GB of memory showed as available. SO...then I went to "RELOAD OS" and selected the "yes" option to verify that I wanted to reload via USB --BUT-- it only showed the "Start Firmware Update Now" for a second and then went right back to the menu. I have tried using the reset, and every combination of unplugging, replugging, removing the battery, putting it back in, reformatting, etc. and nothing changes. It just goes right back to the rescue menu every time.
I have the Firmware files (old and new) saved on my computer's HD, but when I try to launch any one of them, I get the same annoying message: "Your player is not connected, please connect your player". Well, if the computer thinks it's connected, then why doesn't the firmware file? I don't get it.
If I go back to the Creative auto updater on the website, it still recognizes the SB Audigy being connected, but no longer recognizes the JB.
How can I get the Firmware into the JB if I can't get it to recognize the player being connected? And why is that my computer shows it, if the Firmware file itself doesn't see it's
I received only one response that suggested I check the instructions on the Nomadness FAQs and also the great upgrade guide by Mr. Cheow, also on Nomadness.net.
This was my follow-up post:
Since I posted this earlier today, I have tried everything, and I mean everything, suggested by all of these "guides" to upgrading a hard dri've.
The problem remains that my computer recognizes the Jukebox as a portable device that is connected, but I am unable to get the Firmware file to load because it always says that my device is not connected. It should also be noted that the Nomad Explorer and other applications also will not recognize it (Notmad, JBHTTP, etc.)
Furthermore, I will add that we have two of the exact same model Jukeboxes and two of the same Dell computers running XP, etc. and in every possible combination we have tried, my Jukebox, with the new HD is the one that can not be accessed. So, I know that the connections, drivers, ports, etc. are not defecti've. The only thing that has changed since this morning is that I installed the new HD in my Jukebox.
I would love for any of you who have done this kind of upgrade to offer suggestions, as I am willing to try anything at this point.
After my last post, as a last ditch effort, my boyfriend suggested swapping the hard dri'ves in my Jukebox and his, thinking that perhaps we could get the firmware to download into his, and then switch the hard dri'ves back. Well, it looked as though it was going to work, and then the firmware update stopped almost as soon as it started and so, we are back to the same impasse. It?s the strangest thing, considering that both of us have been using our respecti've JBs daily, and have had no other problems? until I tried this.
We both racked our brains trying to think of a way we could get the firmware from the computer into the jukebox since it won?t load as long as it doesn?t recognize the player. Is there any workaround for this? By that I mean, is there any way at all to get the firmware into the Jukebox with out just launching it as a self-executing file? I know you can't just ?put? the file into the Jukebox, but is there any other means to extract it into the Jukebox so that I can use it's?
Any help you can offer would be most appreciated. I am worried that I have ruined my Jukebox and wasted $75 on a HD that I can never use?.
***Note on the Hard Dri've I chose:
I specifically chose this HD based on information posted by others on Nomadness
In particular, the newer instructions for upgrading a Zen Xtra hard dri've that were posted by an individual who used a 5400 for his own upgrade. I even emailed him with questions before I went ahead with this HD. As someone who has done this before, he felt that since this HD fits the specs of size and type being used by others doing this type of upgrade, including his own, that it would be fine. I honestly don?t think that it is the HD itself.
Since trying the swapping of HDs and Jukeboxes last night, we now have not one, but two, that are stuck in recovery mode and flash ?Firmware Problem? when rebooted. I don?t see how the HD itself could have done this. In fact, I am certain that the HD did not ?cause? the problem.
I have been reading forums about Jukeboxes (including here), anything I can find, looking for possible solutions. I have discovered that there are many people out there with the same dilemma, even those who simply updated their Firmware and nothing else, but now are stuck in the same frustrating place that I am.
***Note on the versions of the Firmware Update files I have tried:
I was going to use the newest one, but then after reading comments on Nomadness, I decided to try the older version that everyone was saying was less problematic. (see below) One of the posters had provided a link to it, and I copied it from there. I also had two other newer versions of the Firmware Update, including the newest one that has supposedly caused all the problems for others, but none of them would launch anyway ? I just kept getting that same message saying that the ?player is not connected?. Actually, to be more accurate, as I think I described in my original post on Nomadness, when I first tried to upload the firmware, it seemed as though it was going to go through with it, but never got further than one segment on the file progress display. On the screen of the player, it said it was upgrading, but after a few hours, it had gone nowhere.
Oldest - ZenXtra_PCFW__03_02_L6
New-ish - ZenXtra_PCFW_LA__20_08
Newest - ZenXtraP4SAudible_PCFW_LB_2_0_03
If you have read this far, then please know that I appreciate it very much. If you have any further ideas or suggestions, please reply.

Amazing that someone noticed this post and took a stab at it after over a year... Actually, I found my answer long ago, and have tried to go back and post?it'son several boards where I had been looking for the answer. It seems to be such a common problem that I figure someone else can surely use this solution as I did. I would suggest that anyone?who is experiencing the frustration of not?getting their computer to recognize their device?read the very enlightening and helpful page that I am linking to here:
http://www.misticri'ver.net/forums/showthread.php?t=30939? (this is from a forum for iRi'ver, but the info and fix are uni'versal)
This simple solution involves correcting the ENUM keys in the Registry (not as scary as you might think) and deleting all instances of your player from the Device Manager and then reinstalling so that Windows and other applications will all recognize your player again. It's so simple, and once I tried it, I was amazed that's all it took to fix the problem.
?I?suggest you read the whole page and follow the instructions as they are given. I deleted and re-installed my player several times and then rebooted a couple of times before it took effect, but then it did, and I was able to download the Firmware and have had continued success with my original player that I posted about as well as others I have acquired since I first posted that message in 2006. For reasons I have not yet identified, this problem still happens every now and again, sometimes when I switch between players to synchronize. It may well be that when I use my registry cleaner or some other utility that "fixes" my registry, that it resets this particular key - but as long as it's easy to fix, it's not a problem. Hope this helps others who may stumble upon this odd little problem with the Zen Xtra.Message Edited by TrixieInDixie on -05-200709:28 PM

Zen Xtra battery qu

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