Zen Xtra data partiti

Hello - just rec'd a shiny new Zen Xtra 60gb for xmas. Surprised to find out that the data function is pretty much unusable. Not quite sure how Creative expects us to be able to install nomad explorer on work and school computers, which are generally heavily policed.
Very disappointed, because I used that functionality of my Ipod pretty regularly and will miss it, especially with all of that free space!
So my question is - is there any way to partition the dri've so I can block off 0gb or so for Data, and it would show up as a dri've letter formatted Fat32 on PC and Mac. Then have the rest of the 50gb behave as a normal Zen Xtra music partition would? It seems like in theory it should be something that could be done. I noticed the micro can do this - confused at why the Xtra can't and wondering if it can be done manually.
Anyone have any tips?

Supposedly, you can't have it run like that. You need to have the software installed, which I too find inconvenient. You're lucky your school will even allow you to connect devices to the machines, I can't :P.
I guess you could have the software downloaded from an FTP site and have it work that way.

Similar Messages

Trouble Transferring Data Files From Zen Xtra to Computer...HELP

Hello to all technical-savvy people out there in computer land, I'm hoping you can help me somehow, as I am frustrated beyond belief.
I have a Creative Nomad Jukebox, Zen Xtra, 30 GB. I used it for, obviously, listening to MP3's while I was out of the country in Australia, and I also used it to store data...all of my digital pictures and videos. When I got back to Chicago, I was able to download all the drivers and software onto my dad's computer from online, and was able to successfully transfer everything from my Zen Xtra onto the computer.
I am now at my mom's, and trying to do the exact same thing to her PC and to her laptop....neither of them want to cooperate with me. The computer recognizes the device, and can recognize the data, but it is unable to transfer the information from the device to the computer. I have done the following:
Downloaded the drivers/software
Restarted the computer (plenty of times)
Rebooted the Zen Xtra
Firmware upgrade
And I still can't transfer. I want to show my mom the pictures desperately, and it's realllly frustrating me. If anyone can help me out, my email is [email][email protected]][email protected][/url]
Thank you,
Sheryl

If it worked with the exact same drivers/software on one PC but not another, this suggests a USB incompatibility (especially as you've tried a firmware upgrade). It's not clear whether this is Creative's drivers and/or certain USB chipsets, but issues do seem to exist for some people with certain combinations of hardware.
Out of interest, have you tried a disk cleanup? To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Managing data files on Zen Xtra 6

I'm thinking of buying a Zen Xtra 60Gb in order to house and use my music collection, but also to act as a backup from my notebook pc.
The Xtra's manual makes some reference to data files - but will this work? Does Windows XP recognise it as another dri've, and can I just upload and download using Windows Explorer?
Please let me know what you think.
Thank you.
Stephen, Cape Town, South Africa.

You cannot "drag and drop" files as metioned here with this player. If that iss what you mean. So you could not back it up like that. But i do beli've you can still put files and documantation on the player.

Zen Xtra powers up to Rescue Mode? Data Recovery Possib

Is there anyway that Data Recovery could be used to get all the music i have off my Zen Xtra? Anyone know if Creative will fix it...or possibly be done by a 3rd party repair place. Any at all help/info in the right direction would be greatly appreciated.

Jeremy,
Thanks for responding. I had already tried another USB port on my computer. After posting to this forum I remembered that I could restore my computer back to an earlier date. This did the trick. Everything seems to be working fine now. I suspect the problem had to do with a mal-functioning USB rather than with Zen Xtra or related software. Too bad I didn't think of the solution earlier as I spent all morning uninstalling and installing the hardware and all the software :
Tom

Anyone use MediaMonkey for file transfers with their Zen (Xtra)? For changing bitrat

I'm looking for some software that will reduce the bitrates of my songs as they are transferred from my Vista computer to my Zen Xtra, i.e., I store my music files on my computer in WMA lossless format, and I want them copied onto my device at 28kb
ps.
MediaMonkey looks like it will do this. Does Windows Media Player?
Are there other MP3 File Management programs that do this?

Hiya all,
Just to let you know, that this has happened again, 2nd time within 4 months of owning it, I cannot add or remove data from the data partition, I can listen to the MP3's fine, but can't do jack with the data partition, does anyone know of anything that can resolve this since the last time I reported the problem? I've double checked that I've got the most up todate firmware and software. It's a bit pants if you can't use the Zen Xtra for what it's designed for!
Flegg

Zen Xtra Hard Dr

I have a 60 gig Nomad Jukebox Zen Xtra thats out of warranty. I've already searched but didn't get my answers.
Questions:
A. Is there any way of getting data off a crashed harddri've (i think the pins crashed) I know I can send it to a data recoverist. How much should I expect to spend
B. How much am I looking to replace the harddri've. Is it something I can do myself? Anyone have a part number of the harddri've before I go and open it up?
C. Can I put a bigger hard dri've in there?
D. Do I spend my money getting a new dri've for this and dealing with an outdated, huge player, or update to a more modern (thinking zen vision:m or my brothers Toshiba 40 gig for $200) player that will have less room
E. I backed up my collecting about a year ago on my parents computer. Since then I reformatted the computer. I tried PC Inspector File Recovery. I'm not familiar with the program and spent about 30 min tinkering with it. I wasn't able to find it. Any other suggestions that I can try
The story:
I was shutting down my Zen Xtra 60 gig the other day after biking and dropped it from waist high onto carpet. Since then, it hasen't worked. It goes to the recovery screen every time it starts up. I hear it clicking when I start up, so I did what was mentioned in other posts. I tried shaking it powered off, nothing happened. I tried tapping it on the side, still no go. I'm pissed cause I've been waiting for this to happen. The player felt like it would fall out of my pocket when I was riding my bike and i was waiting to lose everything before I backe it up. I'm not able to back it up to my laptop cause I only have a 30 gig. I had 50 gigs worth of music. My 200 gig external is filled with images of dvds waiting to be copied, back ups, and data from my computer while I was reformatting. It's no excuse and I'm kicking my own ass for it.
Most of my music isn't too much of big deal. I was just getting discographys and didn't listen to some of the stuff. A bunch of it I have on cds so it would just be a matter of ripping them. I've already found most the music I can't go without. It's the rare, hard to find, demos, and li've shows that took years to get that I miss the most. Is there any way I can try getting the data off myself? My brother has a cable that you can hook a laptop hardri've up to a USB, any software I should try, or is it useless since the pin crashed into the dri've?
What type of hard dri've is in the player. Is it something I can replace myself? The warranty is already up. Can I put a bigger on in there?
I'm trying to decide whether I want to fix this with a new hard dri've or get a new player. A new player with all the bells and whistles sounds good, but I probably won't use it. I almost always have my laptop or PSP when I'm traveling. I've read a bunch of great reviews of the vision:m, but I don't know whether its worth spending 300$ and getting half the memory I'm used to. My brother is jsut going to return his 40 gig Toshiba gigabeat so I could get that from him for $200. He didn't use it too much so he couldn't give me a review, and I read a bunch of mixed reviews about it online.
I backed up my music collection on my parents computer last year. Since then I've reformmated it. the dri've was partitioned, with one of the dri'ves containing all the info to reformat. There was a virus on it, so I reset it back like when we first got it. I tried using that PC Inspector File Recovery (free on download.com) but I wasnt too familiar with it. I messed around with it for like 30 min but want able to find it. Anyone know of any other programs I can try?
Thanks for your help and for reading the novel

The sales person was supposed to tell you that MP3 players with hard disk dri'ves (HDDs) are not supposed to be used when the activity level goes above "brisk walk." There are two moving parts in an HDD: the spindle motor (SPM) & the voice coil motor (VCM). If the shock sensor during the fall didn't kick in, the VCM might have crashed onto the SPM & got stuck rather than being retracted away from the SPM surface. If this is the case, I'm afraid that your HDD is history. The date can be recovered, but it costs a lot of money.
As an engineer who designs chips for the HDDs, I back up my crucial data to a DVD at least once a month as I know the HDDs a bit too well!

Zen Xtra 40 Gig Owner W/Subscription Questi

So I see Creative has put out some firmware to run subscription services on the Zen Xtra's now. Are there any subscription services that don't rquire WinXP? I just reinstalled 2k Pro like 2 weeks ago, finally got everything set up how I like it, and I don't feel like doing it again for another year. Considering the savings in cost per track to put stuff on my Zen vs. the savings of just a subscription fee, and my buddie's legit XP Pro volume license, it might be worth the upgrade. Got a few other questions too.
. I'm considering going with Napster To Go or Yahoo Music Unlimited (probably Napster as I f*ckin' HATE all things SBC). What's anyone's experience with either service, and are there any other services you'd reccomend? Part of the reason I'd like to go with napster is I'd get a free small player I could use at the gym or on my average 3 - 5 mile run. I'm sure either of these activities would beat the hell out of my Zen Extra.
2. One thing I've noticed about Napster with my trial subscription is that all tracks still aren't readily downloadable, and you still must purchase them. Is this the case with the more expensi've "To Go" option? Are other services like this?
3. I generally use MusicMatch Plus to play all my music tracks and rip my CD's. I noticed I could play the tracks I downloaded in Napster with WMP 9, but not MMatch JB 8. Does anyone know if there's a MMatch version that will run tracks from Napster, etc? I'm not too interested in their subscription services. They have no "To Go" deals, all tracks are $.99 all the time, MX radio ain't that great, and On Demand's not too awesome either.
4. This is an important one for me. I noticed that the firmware upgrade says once I upgrade my Zen extra, I cannot connect to any non-XP machines. Is this true even for the data library? I frequently use my Zen to back up files or take my personal picutre collection with me.
5. Another important one: I noticed on the firmware upgrade I may not be able to transfer as many files to my Zen and I may lose some capacity. The description specifically said this is more noticeable on larger players. My Mp3 collection's already 27 gigs (mostly legit too!) and several thousand tracks, and I pack another 3 - 5 gigs of pics / working papers most of the time. I'll likely have a ton of subscription tunes on my machine as well if I upgrade. What are these limits, and how will they affect me?
6. I currently use NomadSync to keep my Zen synced to my ginormous collection, will it work with the new firmware?
Thanks for any info, it's much appreciated.

(Initial) Yes, all subscription services require WinXP SP or 2 and WMP 0. Microsoft did release MTP drivers for WinMe, 2000, and 98SE, but they require customization which no one has managed to carry out; and even then, the lack of WMP 0 for anything but WinXP strongly suggests subscription services won't work with other OSes.
. I tried NTG for awhile before switching to YMU, and I personally prefer YMU. (Don't worry about SBC; they just contract with Yahoo! for content--as does Verizon and many other telcos around the world.) I would say that you're better off using the stand-alone Napster player than the one embedded in WMP 0, although WMP 0 is a requirement. But then, NTG didn't have the free flash player when I tried it; if that's important to you, by all means go for it. (Though you might be able to find a cheap subscription-compatible flash player, probably a 52MB or GB SanDisk Sansa m200.)
2. I believe that Napster still makes purchase the default option on trials; it switches to download when you become a paying customer. YMU has buttons on every track for streaming (play button), download as a subscription track (plus-sign button, formerly musical notes), and purchase (Buy button).
3. I'd try upgrading to MMJB 0. Or consider MMJB 0., which officially is released only for Dell DJs but can be used with other players; it has a "to go" version of On Demand. (Perhaps DM can post the link in this thread.)
4. Since the Xtra doesn't have removable-disk mode, you can only connect to machines with WinXP SP or 2 and WMP 0, even for data. The Micro, MicroPhoto, and Sleek have removable-disk mode; non-XP machines can access the separate data partition, but not the regular partition. The Xtra and Touch don't have a separate data partition, only the regular partition which requires WinXP.
5. Though it's unclear, most of us believe the reduction of capacity is due to additional firmware code on the dri've--which explains the need to reformat the dri've.
6. MTP is a different protocol from traditional Creative protocols; though not specifically mentioned on the NomadSync site, since it doesn't mention MTP, Janus or PlaysForSure, it won't work with MTP players. You'll have to use WMP 0, Zen Xtra Media Explorer (included in the Creative Software Suite), MediaSource 3.30.2 with the MTP plug-in (download MediaSource first, the plug-in is in the suite), or your subscription player (Napster, Yahoo! Music Engine, MMJB 0., etc.) to transfer files.
Message Edited by RBBrittain on -2-2005 04:34 AM

Zen XTRA is completely dead after installing the latest firmware 2.10

Hello,?I have tried to install the latest firmware 2.0.03 to my Zen Xtra 60GB mp3 player. The installation process completed about 70%. As I understand, at that point the?new firmware was finally uploaded after a couple of player reboots. The?firmware installer was waiting with a message "Waiting for the player to reboot", and the player rebooted. But the firmware installer was waiting, and waiting... and after an hour I looked at the player and saw that it was not starting up at all. I removed the USB cable, stopped the firmware upgrade process and tried to reboot the player with reset; then I tried to access the recovery menu as described in the FAQ?- but no success. The player shows completely no response to any button presses, the LCD does not even flicker, the hard dri've does not power up - I don't hear it. Nothing happens, even if pressing the play/reset switch for fi've minutes. What's could be the matter? And more importantly, how can I get it working back again? I fear that the warranty has expired by now. Can anyone suggest what to do?I would be grateful for any ideas.

It is puzzling how some people including myself can upgrade thier firmware on thier devices and experience no problems at all during the procedure. Then theres others like yourself who would experience catastrophic events.
Since we all downloaded the firmware from the same place, and?alot of us didn't have any problems, it is?at least safe to say that there isn't anything?wrong?with the new firmware. Or else we'd all problems.
So for these devices that are failing, there must have been already a serious problem with them before the upgrade even started. The symptons just went unnoticed through every day normal use. And are only manifested through a reload/upgrade of firmware. Or something happened on the computer itself, during the transfer of data; auto file scanning virus protection comes to mind, or other programs or services running in the background that were taking up resources needed to make the upgrade go smoothly,?a USB cable with a short in it or a bad USB port. Who knows?!
If the player doesn't even start?up in?rescue mode then theres really nothing as a consumer you can do to fix it. You'd have to just see about getting it repaired, or replace it. I know yours is a 60GB, but?I gotta tell you the new 30GB Zen Vision M is a sweet deal!

Windows XP driver problem - Nomad Zen Xtra and Zen To

I have both a Nomad Zen Xtra 60GB and a Zen Touch 20GB, both of which were working fine with my Windows XP Pro SP2 computer until a couple of days ago. I had recently put firmware 2.0.03 onto the Zen Xtra, and was using the drag-and-drop method in Windows Explorer to copy loads of albums across to it from my music folder. It seems I might have tried to copy too much over at one go, because eventually the file copying just stopped, and I had to unplug the Zen Xtra from the PC to abandon the copy process. Since then, neither Zen device has been properly recognised by any of my PCs. When I plug the Zen Xtra into?a USB port, Windows brings up the messages: "Found new hardware: Nomad Jukebox Zen Xtra" and "Found new hardware: MTP device", then brings up the Found New Hardware Wizard, even though firmware 2.0.03 is supposed to provide "seamless support with any computer running Microsoft? Windows Media? Player 0 and Windows? XP - no drivers or software needed" (I have WMP0.00.00.4036 installed). The Zen Xtra's display does not show the "docked" icon except when plugged into my laptop (running XP Home Edition)... but even on the laptop Windows still asks for a driver, which it then fails to install properly. When I plug my Zen Touch into my PC, it detects that an MTP device has been connected, but Windows Media Player doesn't list it under the Sync tab, and when I try to install the "Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players", the installer complains that "Setup could not detect any portable device on your system... please ensure that Zen Touch PlaysForSure Firmware is properly installed". The device's firmware version is 2..0, and as I have already said, both this and the Zen Xtra were working fine with my PC up until a couple of days ago. Additionally, the "docked" icon?no longer appears?on the Zen Touch's display when plugged into the PC. I have made the registry change suggested in Creative Knowledge Base Solution ID #9287, and my PC is up-to-date with Windows Hotfixes. I've also tried uninstalling all Creative programs and reinstalling them one at a time, but I can not get my PC to correctly work with the Zen devices anymore. Any suggestions? Also, is there some kind of Factory Reset that I can do to get my Zen Xtra back to an earlier firmware?

I had the same issue. My battery ran down during a sync, then I was unable to sync again.
The Zen is showing up fine in the device manager, but none of the software (Media Player, MediaSource) sees it.
Finally, after a day of trying new drivers, running cleanup, etc. I decided to go into the Zen's recovery menu. To get there, press and hold the Play button and press and hold the reset (use a paperclip) button while powering up.
Once there, select the first option in the menu to Clean up the system. I forgot what it's called and I'm in the middle of a sync now, so can't look.
Worked fine after that. Phew!
If your device is being detected fine, but cannot sync, try that and post here if it fixes it.
Tooner
evokefrank.googlepages.com

Can no longer access the files on my Zen Xtra. Help, plea

I've been using my 60gb zen xtra for over a year now without problems (except for having to replace it twice due to the faulty headphone jacks), but after recently losing one of my hard-dri'ves, I decided to install Creative Mediasource so that I could easily copy all the music on my player to a new hard-dri've. Up until now I'd never used Mediasource - just the regular nomad explorer browser. After I installed Mediasource and rebooted, I can no longer get to the files on the Zen. I know they're still there - I can still play them on the player itself, and I can even access the player - when I click on the Nomad Explorer icon in "my computer" I get into the explorer and the player reacts by going into transfer mode, only when I go into "music library" everything is blank, and when I go into the data library it says 'not connected', even though it's able to show me that I only have 45 gb free, which is accurate. I'm not saying that Mediasource caused this, because I don't know, but I'm desperate to get my music back - having both the hard-dri've fail me and then the player itself would be a catastrophe for me. Any general help, whether with mediasource problems or just general problems accessing the music library would be incredibly appreciated. Thanks!

Geez, what an embarassment. Found all my files right were they were supposed to be. Uh, all's well that ends well? Again, sorry for cluttering up the board.

Nomad Jukebox Zen Xtra - cannot install firmware - PC says device "not connected&qu

Hi everyone,?Below is a message I've just sent to Customer Support, but I thought I'd also post it here in case anyone has any words of wisdom. Thanks in advance for your help. -- - Dear Madam or Sir,?Yesterday, I tried to connect my Zen Xtra to my PC to transfer some songs from Windows Media Player . WMP produced an error message stating that my PC had a driver for my Zen Xtra which is not supported by WMP. [This was the first time I had tried to Sync my Zen Xtra with WMP.]?I visited www.creative.com and tried to install the latest firmware for my Zen Xtra. The installation of the firmware froze and remained frozen for over an hour. Now the only thing that my Zen Xtra displays is Rescue Mode v.3. I cannot install any firmware at the moment, because the installation wizard keeps stating that my Zen Xtra is not connected to my PC. However, it IS connected and Windows XP detects it up as a "portable storage device." I have completely uninstalled all Creative products on my PC and reinstalled them using my original installation CD, but this has not helped matters. I cannot find any helpful articles in your Knowledge Base. I would be very grateful if you could provide some assistance in this matter. I have had several years of excellent usage from my Zen Xtra and I am extremely annoyed by this latest development. Not only did the firmware upgrade process require me to delete all the data on my Zen Xtra, but now I seem to have a device which is not functioning at all. Many thanks.

I've received a reply from Creative [see below] which is, frankly, a bit insulting, because it suggests that they never even read my original message to them. Needless to say, I haven't been able to solve the problem. I've written back to them and told them that I'd appreciate further assistance. To top it all off,?I can't even format the Zen Xtra so that I can simply use it as an external hard dri've. Does ANYONE have any advice on this matter? Am I simply supposed to accept that I have a defunct MP3 player on my hands?-- - REPLY FROM CREATIVE?** Kindly read till the end of this email before attempting to
troubleshoot.
While allowing your Zen player to run in Recovery Mode (if possible),
conduct a Clean-Up followed by Reboot.
The link below will guide you on how to run your player in Recovery
Mode.
http://uk.europe.creative.com/suppor...p?l=3&sid=4794
** You may first wish to back-up your files/data/mp3 in your player (if
possible) as updating the firmware may result in a loss of all these
files.
Following which, you may wish to use the function ?Search by File Name
or Model Number? to locate <<ZenXtraP4SAudible_PCFW_LB_2_0_03.exe>> for
download followed by an update of the firmware onto your player (and
monitor if it responds positi'vely to the update) via this link at:
http://uk.europe.creative.com/support/downloads/
Before updating the firmware, you may also like to conduct a check to
see if Windows XP SP 2 has been installed (in your computer) under
Control Panel\System\General.
The download for Windows XP SP2 is available at http://windowsupdate.microsoft.com
If your computer prompts that it ?does not detect? your player, you may
check if your player is actually connected to your computer via Control
Panel/System/Hardware/Device Manager.
You may also wish to remove any unnecessary USB connections from your
computer while charging/updating of firmware and connecting your player
to a USB port (rather than a USB hub) at the rear of your computer.
If your computer happens to already have been updated with the latest
Windows Media Player , you may wish troubleshoot this problem while
referring to this step-by-step link below at:
http://uk.europe.creative.com/suppor...p?l=3&sid=6737
** If this problem still persists, kindly repeat the troubleshoot
procedure again on another different computer.
I certainly hope the above step(s)/information will resolve your
query/problem completely and I look forward to your favourable reply
soon. Do not hesitate to contact Creative Customer Support Services
again should you have any clarifications in future.

Nomad Jukebox Zen Xtra - cannot install firmware - PC states device "not connected&qu

Hi everyone,?Below is a message I've just sent to Customer Support, but I thought I'd also post it here in case anyone has any words of wisdom. Thanks in advance for your help. -- - Dear Madam or Sir,?Yesterday, I tried to connect my Zen Xtra to my PC to transfer some songs from Windows Media Player . WMP produced an error message stating that my PC had a driver for my Zen Xtra which is not supported by WMP. [This was the first time I had tried to Sync my Zen Xtra with WMP.]?I visited www.creative.com and tried to install the latest firmware for my Zen Xtra. The installation of the firmware froze and remained frozen for over an hour. Now the only thing that my Zen Xtra displays is Rescue Mode v.3. I cannot install any firmware at the moment, because the installation wizard keeps stating that my Zen Xtra is not connected to my PC. However, it IS connected and Windows XP detects it up as a "portable storage device." I have completely uninstalled all Creative products on my PC and reinstalled them using my original installation CD, but this has not helped matters. I cannot find any helpful articles in your Knowledge Base. I would be very grateful if you could provide some assistance in this matter. I have had several years of excellent usage from my Zen Xtra and I am extremely annoyed by this latest development. Not only did the firmware upgrade process require me to delete all the data on my Zen Xtra, but now I seem to have a device which is not functioning at all. Many thanks.

I am having the same problem. Seems like to me creative and many of these other companies leave it for people like ya'll to figure out what is wrong with their OWN product LOL? I am having the same exact problem with my 30gb. Guess I will try what you guys and gals said to do and if no luck then would someone please let me know when there is a class action:smileyvery-happy:? I think it's about time companies became more responsible for their actions. Thank you all for figuring it out. I hope this works for mine. I think you all should send Creative a bill for figuring out their problem. I certainly will NEVER buy another Creative product again. i-Pod here i come

Nomad Jukebox Zen Xtra VS Winows Media Player - Help?

I have a 40gig Nomad Jukebox Zen Xtra - a computer crash a year ago resulted in a replacement by the computer company - and it came with Windows Media Player.... when I tried to run it and had already installed the Creative software/Music library - Media Player crashed my computer every time - had to uninstal...,. now - that computer is defecti've and has just been replaced again by the maker - and before I load the Creatai've Software wondered if this is what is interfering with Media Player? Does anyone know? When I buy music it looks for Windows Media Player I believe - and I can play it and transfer the music in Creative program - BUT - it no longer lists my music library as single songs but as folders - and I have to go specifically into a remote folder to try to find the downloaded music and transfer to the Nomad....
Any help is appreciated..... I'm lost!
Thanks
KB

The firmware update only works on a windows XP machine.
you also need to have Windows media player 0 installed
you must not have windows media player or windows media player runtime lurking in your windows XP add/remove programmes bit on the control panel.
if you do have WMP first remove it ( roll back) then re-boot, then remove windows media player runtime ( rioll back) and re-boot.
open windows media player, if it is windows media player 0 then you should be OK, if its windows media player 9 you need ot download and install windows media player 0.
Check again to make sure that windows media player and windows media player runtime are not in the add/rmove programs.
Back up everything on the player, all music, playlists and data files.
update the firmware.
if it stalls part way, like it did for me the last time i updated a Zen Xtra ( last weekend -installing a new motherboard ) dont panic.
it will go to rescue mode, close the firmware update, the player will go to rescue mode, then re-satart the update, on the zen xtra, slect re-load OS then on the firmware update click on English. then slect re-load os on the player.
make sure that the player is fully charged, and that the mains charger is also attached.
just out of interest, when you remove the front panel on your zen xtra to get to the battery, does the headphone jack ( visable through a hole in the top right) have a blob of red paint on

Nomad jukebox zen xtra - cannot create file w message when trying totransfer fi

My 30G nomad jukebox zen xtra was working great until recently. Now when I power my player up after a day of no use, it takes 0-5 minutes to rebuild the library. When I begin to transfer files using Media source after a few transfers I get the "unable to create file" message and can no longer transfer. I have tried disk clean up and re-booting to no avail. I tried installing the new firmware and this worked for about 80 songs and then I began getting the same problems. I have completely cleaned my PC of adware and spyware and this has no effect. I love my player but am becoming a little frustrated. Would anyone have any ideas? This all started when I turned on my player one day and all of the music was gone. I re-transfereed everything back and later noticed that I had two of everything. I deleted all of the duplicates and from that point on it began to take 5 minutes to rebuild the library but I could still transfer files with no problems. One last thing, when I run disk cleanup in rescue mode, once it gets to 99% done it stalls there for about 0-5 minutes before going back to the rescue mode menu.
scott

i experienced the same problem. until 2 weks ago it worked fine. but a visited the support site and found out that all the software was new. so i downloaded the new versions. even the new firmware with the e at the end. i was at the edge to smash my monitor when i found out that after the firmware update the sound was hearing so quiet. after rebuil os and searching 2 hour on the net for the previous firmware release, prior to E release, i solve the sound problem.
but another appeard. cannot copy files on the player. if i choose to delete them, they disappear. i turn off the zen nx, turn back on and the files were still there. practically all the copy/delete/new folder/paste function were blocked. and the same problem on WIN XP and win 2000. all this because i installed the new versions for nomad explorer, nomad mediacenter, nomad plugin for media center.
solution: uninstalled all the creative software. put the original cd in the dri've. installed all the original software. it was running perfect. so, i could operate again in the data files on the player.
so i thought it was the driver problem since the media library i could access just fine. so i kept the original driver but installed all the new software (mediasource, nomad explorer, nomad zen plugin for mediasource).
guess what? the accesing proble appeard again. i think that the better solution is to stick to the original software.
and one last find. after the E firmware adveture, i experince what other are and was praing not to happen to me. the battery is lasting much much short period. and the green light if you look carefully is fluctuating in intensity. this was not happening until i burn the new E firmware. .0.02e. now after the rebuild os and writng a firmware it displays .0.02 without the E. the sound is like before. 24 damages your ears but the battery problem stills persit. it driving me crazy.

Nomad Jukebox Zen Xtra 60gp prob

Well, to start off with, I loved my mp3 player. So far, I ran into problems that I could not fix. I downloaded all of the updates that were needed. My mp3 player, a Nomad Jukebox Zen Xtra 60gb, suddenly would not work the same way. When the power adapter of battery are inserted, the player starts up. When they are pulled the player shuts down. One of the problems is when the player is on, it doesn't want to leave the main screen that says, "EAX". The hard dri've is not spinning, and no data is being accessed. I found on this website a page that tells users how to reset their mp3 player. For my mp3 player, it must be turned off for me to do a hard disk check, re-installation of operating system, or a format of the hard dri've...which is another problem, because I cannot turn it off. As I stated previously, the player is either on or off depending on if the battery is in or not. I am totally puzzeled. I cannot connect the player to the computer because of this problem. So either I have a new 60gb laptop hard dri've, or I figure out a way to get this to work. I haven't been able to find any threads like this or any users experiencing these problems.
Any help is greatly appreciated.
-Matt

Ok... I think I figured it out. I finally got into the recovery mode. I let the battery sit out of the mp3 player for a while, hoping that there is a capacitor that would run out of power. I put the battery back in and got into recovery mode. I ran disk clean up. Nothing changed. I had the same problem I first started off with. So I took the battery out again for an hour. Came back, and got back into recovery mode. I reinstalled the OS. Everything seems to be working fine.
I hope that anyone having a similar problem with this mp3 player can keep this in the back of their mind if they cannot get into recovery mode due to a boot up and shut down problem.
-Matt

Zen Xtra data partiti

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