Zen Xtra driver doesn't recognize dev

Well, the saga began when I decided to update the drivers, firmware, and MediaSource software for my Zen Xtra (60GB). The first thing I did was update the driver (from version .23.00) to the latest (.30.03). Without even thinking about whether that would cause problems, I moved directly to updating the firmware. The instructions on Creative's download page explained how to update the firmware, including the dreaded "Reload OS", which erases the old firmware. I did this, and moved on. The next step was to re-connect the device, and run the new firmware program. The problem here was that the device was not detected, so I could not proceed. My Zen Xtra suddenly became a nice paper weight.
After much troubleshooting, I discovered that when plugging the device into another computer (a laptop), the laptop did recognize the device. The laptop was using the original drivers and software as shipped on the CD. I was able to continue with the firmware update from the laptop.
Moving back to the original machine where I had installed the .30.03 driver, it continued to fail to recognize the device. Reverting to the old driver (.23.00) resolved the problem.
So, my question is, what is the problem with the .30.03 driver? Is it known? And is there a workaround? Also, where can I obtain the driver releases in between .23.00 and .30.03 to try them?
Thanks in advance,
toddor

There has been the odd issue with the driver, but nothing common or definiti've.
You can force the device to look for the driver in the install folder, C:\Program Files\Creative\Jukebox 3 Drivers, assuming it installed OK. You can do this by going into Device Manager, finding the Zen Xtra, double-clicking on it (to go to its property page), then choose the Update Drivers button. Make sure to then choose the advanced option so you can specify the directory.

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